Gulf Coast Driving School

Information about Gulf Coast Driving School
77502, Pasadena
Opening hours
- sunday: (closed)
- monday: 11h-18h
- tuesday: 11h-18h
- wednesday: 11h-18h
- thursday: 11h-18h
- friday: 11h-18h
- saturday: 8h-18h
Gulf Coast Driving School: Reviews
Negative experience: My daughter took her driver’s education course here, and while the initial two-week course went smoothly, scheduling her required drive time became a frustrating process due to the lack of available slots.During her driving test, the instructor Elizabeth was rude and repeatedly criticized her, creating a stressful environment. What should have been an exciting milestone turned into a discouraging experience because of the instructor’s behavior. Although she passed, the overall experience was far from positive.
Negative experience: I felt like they failed my child so we would have to pay them another 100 for the driving test there reason for failing him made no since
Fantastic experience: Mi experiencia fue la mejor experiencia del mundo y pues tenía un poco de miedo con las reseñas que pusieron anteriormente pero la verdad ahí no te sobornan si lo hiciste bien o no lo hiciste pues es mentira no te tratan mal así como lo dicen los demás porque si estamos en un error hay que aceptarlo y pues yo volvería a llegar incluso todos mis hijos los voy a llevar ahí para que me les enseñen la señora de la que tanto hablan es una gran persona la verdad 1000 respetos para ella⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ y en mi opinión es de aceptar que cuando uno está en un error y lo quieren corregir uno tiene que aceptar
Fantastic experience: Excelente
Negative experience: DO NOT WASTE YOUR MONEY You pay for the class expecting you’ll get drive time with them only to have to call every single Tuesday for a spot and always be told we don’t have any. It’s been since July and we have been only been able to get 2 hours! The lady is also extremely rude and unprofessional. Yes we teach them at home but we paid for the classes for a reason.
Negative experience: If there where zero stars that’s what I would give them this place is a scam I would not bring any teens to this school they don’t teach you anything and the women that does the driving test always has a attitude with the drivers and is always rude to the drivers i would not recommend this place at all
Negative experience: Nomas quiero que sepan todas las personas que quieran ir a este lugar por lo de la licencia que tengan mucho cuidado con una señora que es hispana es una mentirosa que nomas te quita tu dinero ay personas que saben manejar y ella no las pasa para quitarles su dinero y maltratar alas personas ablandoles fuerte y feo no es justo ami me cobro $140 y nomas salimos 5 minutos a manejar y me dijo que me faltaba practica cuando yo manejo todos los dias
Negative experience: Thieves and poor service. I would not recommend this school. No communication and LIES a lot.
Negative experience: Very unorganized, even the owner wouldn't reply to my texts to her when she gave me her personal number to remind her to schedule drive times for my daughter. Ultimately, it was a waste of money and time. My daughter was scheduled for a drive time in which the instructor did not show for due to being ill, but that was not communicated to us. Went out of our way to attend and unable to complete.
Negative experience: They need To hire more competent people and get rid of the old the old lady that kept disrespecting my sister. She needs to go get lost somewhere else.
Negative experience: Buenos días,,alguien q hayas ido a esta escuela este 2024 ,,, aun sigue esta situación ,,es la misma examinadora q dicen aquí estafadora pide dinero d más y grosera o hay otra persona con valores ,,, porfavor p no perder mi tiempo y mi dinero
Fantastic experience: My son got his license there I love it I highly recommend it if your teenager wants to drive
Negative experience: Mrs. Cruz is highly unprofessional and unfit to give first time test takers a driving test. She deliberately yelled at my teenage son at the beginning of his test WHILE he was driving. She could’ve caused a serious accident. Isn’t that what they teach NOT to do? My son was already nervous enough and the test taker’s ugly attitude and reactions shouldn’t have been one of his worries. Unbelievable. Do not waste your money here. They can’t even answer the phone during work hours.
Negative experience: Terrible !!! The professor was very kind but the old lady in the front desk is rude and unpleasant . She always got bad mood and will angry if you ask a more than one question . The driving test is $100 but before you finish she says that you didn’t pass and need to pay more money if you want to pass . Don’t waste your money in this place .
Negative experience: No le recomiendo esta escuela a nadie . Porque la señora de ahí parte de ser una mentirosa es una grosera . Una estafadora , te cobran $100 por el examen y te lo suspenden para pedirte $130 dólares más. Para ella nadie sabe manejar . No vayan allí para que le roben el $ . Es mejor ir al DPS y pagar los $35 por 3 oportunidades que regalarle el $ a ella para que te diga que no sabes manejar y te saque más $ .
Negative experience: Estafadores . Te piden dinero de más para aprobarte. Te maltratan si eres latino y la examinadora es una señora desagradable que no pierde oportunidad para ofenderte mientras estas haciendo la prueba de manejo .
Negative experience: Pésimo servicio . Son unos estafadores . La profesora que te da las clases si fue maravillosa pero la examinadora es una mujer muy desagradable. Tiene muy mala forma , maltrata a los estudiantes y te suspende a propósito para sacarte más dinero . El examen práctico cuesta $100 pero aunque manejes bien te dice que necesitas más clases y que por $130 más te aprueba . No vayan a perder su dinero ahí
Fantastic experience: As a first time mom of a 17 year old I highly recommend this place. They are not only good but very patient with my gazillion questions. Lizzy is soooo very sweet and will explain things over and over and Ms Connie is amazing... I recommend them 100%
Fantastic experience: I had an amazing experience. I did my driving lessons with Ms. Cruz and I can tell she is a highly qualified instructor. Ms. Lizzy is always there to answer your questions whether its over the phone or in person. The fees are reasonable and you will not regret paying it.
Negative experience: Terrible area to have a driving school. Roads are awful and not painted correctly.
Fantastic experience: Excellent school, Mrs. Cruz, she is a professional instructor, with experience, and above all, a very good person, kind to all the students, I recommend this school 100% to everyone who wants to get a driver's license. I had an excellent experience in the driving test with Mrs. Cruz, Blessings and good luck to all the students.
Fantastic experience: Very professional. My daughter had a positive experience and got great instructors!
Negative experience: Don’t waste your money here. Staff and managers have terrible customer service and I can’t tell you how many times I had to call them to book driving times and follow up on information. Something that should have taken 6 months to complete ended up taking over a year! Most horrible experience ever but I am glad to be done with this place!
Negative experience: Just by reading the response to one of these comments shows you that this place is very unprofessional just read what the owner replied to the comment from the gentleman from Carolina WOW that person is definitely a A*****e WTH
Negative experience: By reading the reviews i don't think I will take my son there. I called and I have no idea what goes on I've never been to a driving school and we are from South Carolina you can just go get your permit and license at 16. But the attitude the lady had just by me asking questions I could tell it was a place I would take him and I'm glad I read the reviews first but it's the tone and attitude in people's voices that says alot.
Thanks for leaving a negative review. I’m reading lots of negativity through your review and good luck finding a driving school who does more than us. I don’t know what you are expecting but why don’t you go back to South Carolina and compare them to us. Thanks for coming to Texas and trying to destroy our business. I wish you luck.
Negative experience: Unprofessional establishment I went in there to inquire information for my teen and the girl in the front was very rude and disrespectful.
Fantastic experience: Personality ,additude and hospitality speaks alot about a business. Great atmosphere..
Negative experience: After my son completed his written classes he had to make appointments to do his car driving instruction however they had so many kids scheduled he could never complete all drive time. Supposedly because of covid but now they want more money to give him the rest of the classes we already paid for....donot recommend tjis place to anyone.
I’m sorry you feel this way. You were told we were backed up because of COVID and we are driving every possible minute of every day. So go ahead and leave negative reviews even though we have not driven your child when you want and worked around your schedule and put you ahead of the line because you will leave a negative review no matter what. We will get everyone driven but not on your unreasonable time frame. Thank you for leaving a negative review.
Negative experience: First I do want to say this is my first driving test, I was nervous like anyone would be. I didn't pass my test and I didn't yell or fuss. MS CRUZ she is the one who was my "instructor or exam-er" however, the unprofessionalism that was portrayed when she told me that I had a violation for passing the line at the stop light, as a good driver I didn't want to gas it and I unfortunately stopped at least a foot over the fist line. She told me we were going back to the building and I was confused because she didn't communicate that I failed and there was no pointers given. As she tells me to park and she just leaves the vehicle and just know my friend was waiting inside MS CRUS decided to blurt out that I failed in front of at least 5 people. NO POINTERS NO COMMUNICATION AND WHAT JERK FOR BLURTTING MY OWN BUISNESS.
You left off that you turned left into on coming traffic and as far as blurting out that you failed, your friend asked if you passed, because you were using her car and she said no. There were not 5 other people in the office. There was me, you, your friend, and Ms. Cruz. She also explained to you why you failed in a low voice. You sat there looking at your phone the whole time. I give you 1 star for truthfulness.
Negative experience: Unorganized…all they do is tell you to call back at another time ..been trying to schedule drive time but the ladies there never know what’s going …they enroll too many at a time to just get the money and don’t have adequate amount of instructors …don’t waste your time and money here
We have 3 instructors waiting on TDLR for their license renewal since June. We want to drive you but can’t until the state says they can. We have 3 instructors driving all they can and students who just got their permit from February when DPS was severely limited on staff and appointments. It’s not about the money. I will gladly give you a refund.
Negative experience: Fui a pedir informacion para prueba de manejo. Me dijeron si quiere una cita? Les dije si claro para eso vengo. Ok. Me dieron para el sábado y la vieja de ahí hasta anoto mi nombre y telefono. Todavia antes de irme le pregunte segura que abren el sábado? A lo que me respondió que si. Llego el sábado y cuando llegue estaba cerrado. Son unos mentirosos
We are open on Saturday. The “old woman” who was supposed to drive you, had to cancel because her roommate died that morning. So, I’m sorry you didn’t take your road test but whatever you write, we will never satisfy you and I don’t care what you write, just know that the world does not revolve around you. You can continue to bash her but know, you can go somewhere else to take your test. I hope you do.
Negative experience: We set an appointment for 2:00 for a driving test. We arrived at 1:56 and were told that the person doing the test had just left to get something to eat despite a colleague reminding her that she had an appointment about to come in. Then they had the nerve to say that the tester requested for us to return in and hour or and hour and a half. I have never experienced a lack of professionalism to this degree in my entire life.
Fantastic experience: Great place. Very nice and helpful. Thank you so much. Highly recommended
Fantastic experience: They are very nice like very nice people
Fantastic experience: Great staff very helpful and got my son to pass.
Negative experience: A vital piece of info they should've given you from the start is that if you don't fully pay for the class, you won't be able to receive the paper to get your permit. Then after I paid the rest, I go to the dps to get my permit, they told me the school should've informed me, that at my age if would be better if I waited for the adult driving course. Lack of info, classroom with desks and chairs ready to give out any minute, and lazy teaching makes this place the worst.
Fantastic experience: this school is awesome nice people friendly and have new management
Fantastic experience: In and out with no problem great for taking your driving test highly recommended good price to
Fantastic experience: Great place to take road test the lady with glasses she very nice and makes you feel comfortable. I recommend this place if you want to take your driving test or classes
Negative experience: They place is a waist of time and they steel your money. The older lady with glasses failed my sister for going 31 in a 30 than when I asked her about it. She said "technically your supposed to go 20 mph."
Fantastic experience: 10/10 service great place to take your driving test!
Fantastic experience: Great place to take your drivers ED classes and your road test. New management which is very nice and friendly. Cares about customers.
Fantastic experience: Great place to go to take drivers test, people are extremely nice !
Fantastic experience: I love the teachers and I learned so much! No one was rude and I loved every minute. The rude person no longer works there. The new owners are awesome!
Fantastic experience: I really enjoyed my time here the new owners are not to be confused with the old ones to whom the rest of these reviews are referring to there is another Connie but she isn't the same one from a few years ago. The teacher's are driver instructors were on time and very polite and professional I was taken to other city's I drove on the Highway (146) (225) and I learned how to parallel park. I would highly recommend this place for new drivers.
Negative experience: I had an appointment at 0800 this morning and waited 2 and a half hours to do the drive test and the lady never showed up. She is more worried about her friends than her job.
Negative experience: Horrible! Horrible! Horrible! Stay away very unprofessional, very dissatisfied they want you to call every Monday to get a drive time but often don't answer the phone or if you call 1 hour later than 10:30 am you can't get a drive time.
Negative experience: Connie is the person that answers the phone and is very unprofessional and extremely rude!!! They enroll too many students at a time and then when your kid needs drive time, they tell you to call every Monday at 10:30am. My daughter called every Monday at that time and they were already filled up for the following week. When I called and complained CONNIE would be extremely rude. They don't care about anything but the money. If there isn't enough drive instructors, then they shouldn't enroll so many at one time.
Connie doesn’t work there anymore.
Fantastic experience: Mr James was a great teacher who both knew what he was doing as far as driving rules went while still maintaining a fun and good learning environment for his pupils.
Negative experience: Didn't even take my kid driving on the freeway!
Negative experience: The work is easy and it goes by fast but the drive time is the worst they scream at you and move the wheel while your driving
Negative experience: DO NOT SPEND YOUR MONEY AT THIS ESTABLISHMENT!!! The general manager there who's name is Connie is the rudest person I have ever met, how could someone with such poor customer service be the GM of any business. She needs to be fired for her lack of customer service, how disorganized she is, and the way she speaks to customers. Her attitude towards others is unbelievably appalling! My husband accidentally registered my daughter in the wrong location, so when I asked for a refund she was extremely rude and pretty much yelled out in front of other customers that she had 30 days to issue me a refund and told me to be on my way. When I refused to leave without a refund receipt of some sort, she said to me "well you paid with a visa so you'll see it when we run the refund is issued back to your account". I then replied that I was not going to just leave without proof that she would issue me a refund and she rudely sighed, walked over to a cabinet to take out a receipt book and threw it on her desk. As if it was too much for her to do her job. I was humiliated to say the least, but I hope other customers there saw her inability to run a business and her lack of respect for others. Afterall customers are the reason she gets a paycheck. I hope this review refrains others from wasting there money at such a poor establishment.
Negative experience: Very disorganized and extremely rude.
Positive experience: I'm not gonna lie, it's a little weird and it seems odd but the reason I am the amazing driver I am today is because of the driving instructor there (he's an older black gentlemen) who has so much patience and he makes the 2 hour driving time fly by, he reminded me so much of my deceased grandpa, such a lovely human being. I highly recommend this place because of him.
Negative experience: Pesimos
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