Southwest Safety Training

Fantastic experience: Excellent service, patient teaching, helps all become great drivers Best in Lafayette area

Fantastic experience: I ran into some challenges figuring out what sort of First/Aid course was required for my US Coast Guard Captains license. Dayne Huval went above and beyond in getting me the proper training and documentation to meet the requirements. Am impressed with this place and highly recommend to anyone!

Negative experience: The workers are very rude to you and do not help you at all and act like they want nothing to do with you.

Fantastic experience: This place was great. The teachers were nice and even fun. The driving instructors were very calm, knowledgeable, and willing to provide any information they could.

Negative experience: The people in the front and the brown haired lady in the back were kind and helpful so I really appreciated them during this experience. Unfortunately I was wrongfully told (and even felt like an accusation from the woman who told me about it) that my car was a stolen vehicle and that I needed to go to a different DMV. After couple hours of waiting at a different DMV I was told that my vehicle was not even flagged as a stolen vehicle. Frustrated that my time was wasted over something that wasn’t even true and felt like I was accused of something that I or the person I bought the car off of would never do

Positive experience: Went threw online defensive driving course. Called in to check on how I was to get my certificate, whether by email or website. Met with condescending tone, almost to say “we will get it to you when we get it to you” (didn’t catch the name of the employee) Sub par customer service. The online program was convenient. With the very little employee interaction I had, I still managed to have a bad experience.

Fantastic experience: Even though I took my drivers safety test 16 years ago, I’d take it another 50 times all because of Ms Kelly , she’s absolutely amazing and sure knows all about safety and driving !!

Fantastic experience: Kelly is the best. Hands down. Sometimes I go just to look at her pretty smile.

Fantastic experience: I had great service from this driving school, and I will recommend them for any new aspiring drivers.

Fantastic experience: I visited to renew my Drivers License and the process was very fast!

Negative experience: This was my second time getting a license from here. blonde at the printing station clearly hates her job and seems miserable. if she really hates here job that much she should just quit.

Negative experience: Rude workers.They don't know how to treat people after you pay all that.Im never going their again.The only nice ones is the instructors.I will not tolerate being treated like a child.Im older than all of them and I didn't appreciate being told the church I attend is a cult..and if I was asked nicely I wouldn't have wrote a bad review .So stop lying .I was listening to a video from Church and yall had a problem with that.Express Dmv gave me no trouble when I left and went there otherwise my son was treated wonderfully and were happy he was able to take the classes he needed.

Fantastic experience: Wonderful experience.

Negative experience: Went across town because they failed to tell me that that I needed to schedule a driving test. I’ve had nothing but issues with this place since day one.

Fantastic experience: Second kid through the school. Quick and efficient. Would recommend.

Fantastic experience: Super easy and convenient. From driving school to getting their license. Made it very easy for us.

Fantastic experience: Class was great really interactive and passionate teaching

Positive experience: My son had a great experience during his driver's ed course. The ladies at the front counter are nice, friendly, and helpful. After passing the driving test, we went to the DMV side to get his permit. The blonde hair lady with an inappropriately short dress was very rude. She was not friendly and I watched her roll her eyes at least 4 times while helping us. I assumed maybe she was having a bad day but after reading several reviews, apparently she's just not a nice person who seems to not like her job. I would have given 5 stars but her attitude was too terrible to ignore.

Negative experience: The clerk at the very front desk was kind and patient. It was almost as if she knew her coworker was of the opposite demeanor. When I walked to the back trying to renew my license I was met with a rude, woman who took up a condescending tone toward me because I had the wrong documents for changing my address. It seems this is the same woman in many other reviews treating customers poorly. I took my business elsewhere but would like to suggest that being kind and helpful even when people aren’t fully prepared to make your job easy is probably the better choice. The laminated sheet that she whipped out to refer me to the appropriate documents was not common knowledge to me upon walking in. Maybe signs in the front or printed handouts could help to get that information out to people. I was also told that everything had to be printed as a physical copy but I literally went to a place 15 minutes away that allowed me to email them proof of residence statements to verify.

Fantastic experience: Great driving school

Fantastic experience: My Driving Teacher Mr. Ray Was So Nice And Patience With Me , I Learn A lot From Him , He Made My Experience So Good Excited About Driving .. Thanks Southwest Driving Academy

Negative experience: Do not renew your driver's license at this place. They do not understand the process - they are rude and unhelpful!! Go to the Express DMV on Johnston street Much friendly easier and faster!!!! They made driver's license renewal a breeze!!!

Fantastic experience: EVERYTHING WENT SMOOTHLY FOR MY 17 YEAR OLD GREAT STAFF HONEST AND LOTS OF PATIENCE

Fantastic experience: The people here are very nice unlike the city government run DMV this place is patient with you. It is fast pace with getting to you. I took my driver's ED class and road skills test here.

Positive experience: This place has made the drivers ed experience so amazing for my daughter. She came home actually having learned something everyday. The very only reason I gave it 4 instead of 5 starts is the wait time it is going to take for her to complete the driving portion of that class. It is going to take a couple of months however, it will be one on one and I feel like she will get a lot of from that experience then when they use to do drivers ed classes with 4 people in the car.

Fantastic experience: The instructors are great and went out of their way to make my young drivers feel comfortable. Great service and easy to work with.

Fantastic experience: I had the privilege of dealing with the PTA the area where you get your license. The beautiful lady whom operates that area is sweet and kind and very knowledgeable. She is a pleasure to deal with.

Fantastic experience: Mr. Damon was great! Katie and Christine are so nice and helpful! Would recommend Southwest Safety to anyone!

Fantastic experience: We had a wonderful experience! When we went for the road skills test, the instructor talked to our daughter and calmed her. It was fantastic!

Fantastic experience: Southwest Safety Training made the process of getting our daughter her license seamless. The staff was very helpful, specifically the receptionist and Damon, the road skills test instructor. Damon went above and beyond to make sure my daughter was at ease before and during her road skills test. Would highly recommend.

Negative experience: Terrible. It’s in this weird cultish strip mall church. The owner is creepy and rude. The woman that prints the license is also rude and clearly hates her job. When I was doing my driving hours the lady was trying to show me pictures of her dog while I was driving and made me stop at Wendy’s for her. Sure I learned how to drive but should have went elsewhere

Positive experience: My daughter is enjoying her classes

Negative experience: Do not go to this driving school, seems like they have prejudice activity going on and that’s seem very unprofessional for an establishment as such. i would not recommend anyone go here and to please take your money and time somewhere else where they make you feel comfortable and not discriminated against. It’s really embarrassing that we are still subjected to this type of treatment and behavior. Attending this school has truly left a sour taste in my mouth, it’s truly disgusting!

Fantastic experience: My girl is relaxed and confident that she will regain her driver's license.

Fantastic experience: Awesome instructor!!

Negative experience: The lady with blond hair that does ID’s is the rudest person for absolutely no reason at all.She was rude to us as soon as we walked to her station. Tried helping her because she printed the wrong ID and she still caught an attitude. This is the second time doing ID’s with them and we had two different ladies that were equally as rude.

Fantastic experience: Really Enjoyed the class and the road test shout-out To the The Knowledge One Mr.Carl And The High Energy Mr.Mark and the Laid back chill Mr.Barry Really Hope if I every Turn into a Crazy Driver Hopefully I don't that I can comeback and sit in a class with Mr.Derek.

Fantastic experience: Super friendly and great service! VERY HELPFUL AND ORGANIZED! Online scheduling so easy and convenient! Great experience! Highly recommend them!

Positive experience: Taught my kids to drive and did a great job. And driving in Lafayette is not easy.

Fantastic experience: Fast and super friendly service! Very well organized too! They helped me when another facility could not accommodate me promptly! Nothing but great things to say about them!

Fantastic experience: Great instructors who actually care about their students' wellbeing. A little pricey? Maybe. But at what cost is someone's life? I recommend this place to everyone I can. Plus the lady in the private DMV has been extremely helpful when I lost my license.

Fantastic experience: I would recommend this place to anyone who wants to learn to drive. Great instructors ,they are patient and helpful. Thanks to everyone

Fantastic experience: I really loved the driving school if could give a 10 star rating I would i especially loved the way that Bryce taught us very good communication from him to the students I suggest everyone come here.

Fantastic experience: My son needed to pick up his very 1st license today. There was no wait and everyone was friendly and helpful!

Fantastic experience: I enjoyed the time i spent here for drivers ed. Everybody was kind. It was an awesome experience! And my last driver instructor Ms. Debnam is the one i'll never forget. She was very cool! If you are looking for a driving school to go to, definitely go here.

Negative experience: The auto title desk lady is the rudest laziest person i have ever dealt with. She made up a bs reason why she couldnt do a double transfer because she didnt feel like doin the paperwork even after HER SUPERVISOR said she could do it

Fantastic experience: My driver, Mr Carl, is really cool. His personality is one of comfort and trust. He knows his driving experience and I really enjoyed it. It took a minute but I was at ease and ready to learn

Fantastic experience: CPR CLASS WAS NOT FRIGHTENING, IT WAS EASY TO UNDERSTAND AND REMEMBER.. I FEEL MUCH MORE COMFORTABLE BEING A GOOD "WILLING" SAMARITAN! The initial goal of a Facilitator is to make a job/ setting/ circumstance easy and understandable. THANKS FACILITATOR BERONICA!

Fantastic experience: Making learning to drive a very pleasent experience

Negative experience: Did not learn anything

Fantastic experience: Great place, kind people. Highly recommend.

Fantastic experience: Excellent school. I have use them for all four of our kids. No accidents!

Fantastic experience: I visited Southwest Safety Training to apply for a replacement car title. I found the service rep to be knowledgeable and courteous. I was in and out in less than ten minutes and my cost was cheaper than the DMV had quoted.

Fantastic experience: classes were fun. learned a lot.

Fantastic experience: A Great school for any age, if you want to learn how to drive safely and correctly this is the school for you. The instructors are both knowledgeable and professional. Learn, drive safely and have fun!!

Fantastic experience: Great company! Great people! Highly Recommended

Fantastic experience: Very organized and efficient!

Fantastic experience: Awesome school, all the instructors are very good at making sure everyone understands and are very serious about stressing the important stuff but they also know how to crack jokes and keep it as stress free of an environment as possible

Fantastic experience: Good people with a good service.

Fantastic experience: Both of my older sons have taken the driver training courses at Southwest Safety and both have passed their DMV written and driving tests on the first try! The people at Southwest Safety are incredible instructors that know the material inside and out and I can recommend them very highly. You won't be disappointed with Southwest Safety. They now have a new location just down the street from their old one and it's a great facility. I'd give them ten stars if there were such a thing. Go to Southwest before you go anywhere else.

Fantastic experience: Love the school. They tell you the wrong and the right way to drive on a road. That's mostly what I like about the school.

Fantastic experience: They really helped my son learn how to drive and had patience

Fantastic experience: Absolutely loved this driving school! The staff definitely helped make learning fun!!

Fantastic experience: Very professional and helpful regarding our title transfers. Highly recommended.

Fantastic experience: Very professional

Fantastic experience: Treated me very well with my auto title and notary needs.

Negative experience: Of the 6 instructors I came in contact with, for driving, teaching, and just in passing, I can only say that 3 were patient, kind, and pleasurable to be around. The worker that takes the photos and prints the permits and licenses is incredibly rude. The two receptionist at the front I came in contact with, very sad I didn't get their names because I'd love to give them their credit, were very helpful, patient, and kind. The 2 receptionist, the 3 instructors I mentioned, and the low wait time are the only thing that earns them even a little bit of credit. If you would like to be taught in an air of unease and be held to unreasonable standards without the slightest bit of patience and respect being given to you while you're paying around $14-$20 extra to get a permit done on site after passing the driving test for the "processing fee" — which is just them finding your information, taking the picture, and printing it like the DMV does for $0-$6 extra — but can justify it because you won't wait an extra 10-15 minutes, then go here. If not, I'd highly recommend looking elsewhere. I know in the future, when I'm getting anything this place may provide, I'm going to the DMV or elsewhere.

Negative experience: This place is so unorganized.

Negative experience: Great place for drivers education training, but very unprofessional, rude, and unknowledgeable when it comes to title transfer. Tried to overcharge on taxes, and did not accept DMV approved paperwork. Had to go to DMV who stated they obviously do not know what they were doing or simply are untrained to know the difference. Very disappointed to say the least. Don't waste your time thinking they can help with title transfer.

Fantastic experience: Taking into consideration all of the different drivers ed classes in the area, we choose Southwest Safety Training. The instructors were not only patient, but experienced and punctual. They were very helpful and accommodating with some of the not so practical requests that my son had. I highly recommend y'all giving them a call.

Fantastic experience: Driver's ed for all ages, private DMV, never any wait time, and can take tickets off your driving record.

Fantastic experience: This was the BEST EXPERIENCE THAT WE HAVE EVER HAD ! No more DMV the people at Southwest Safety WERE WONDERFUL and we where in and out in 10 MINUTES ! THANK YOU TO THE WONDERFUL WOMEN AT SOUTHWEST SAFETY ! Jimmy and Angie Smith