1ST AVENUE DRIVING SCHOOL & License Testing

Fantastic experience: I took my drivers exam and permit exam at this location. It was overall a easy experience. It cost about 50 bucks for the permit. You can take your drivers exam one day after you get your permit if you’d like to do that but overall doing the driving exam wasn’t overly complicated. It was super easy and I really appreciated the instructors.

Negative experience: I went here to do drives, but instead I got called a liar and got yelled at very rudely by staff. I was crying after the drives constantly, feeling like a total failure. I am now scared and nervous to drive anywhere. Very, very rude staff! Wouldn't even want my worst enemy to go here.

Negative experience: The owner of this establishment is completely rude and disrespectful!

Fantastic experience: They are on time, organized and provided great customer service. It was easy to get in. I called same day and was able to get in by that afternoon. Prices very reasonable. I paid $60 to get my standard drivers license and that includes using their car for m my driving test.

Fantastic experience: I went to 1st Avenue a while ago and I forgot to leave a review. I absolutely loved this place it is quick, simple, and reasonably priced. The staff are excellent and genuinely wish to see you pass to get your license. I went in there nervous and came out taken by surprise with how fast my jitters went away. The instructors are incredible and I had an excellent experience with the front desk receptionist. I will/ would recommended 1st avenue!

Fantastic experience: I believe I forgot to leave a review after my experience, so here it is. I came here to do a written and drive test, so I have no experience with the class portion of the business. It was a straightforward process, quick and easy. At one point the instructor made a very mild mistake and it didn't reflect negatively on my score, so they are quite fair when it comes to things of this nature. Try to ignore the negative reviews, as many of them are because people are not punctual, don't know the rules, or feel like they are entitled to have the rules/routine changed just for them. I am glad I came here, and it is the best priced one in the area. I will definitely use them again when it is time to enroll my son for classes.

Negative experience: In RE to your reply on my initial review. You fail to mention how your office lady and instructor are the ones that stated the stop sign ran was directly off Meridian when i asked them in person immediately after my child's drive test. Take accountability and stop scamming people out of the money they worked for, not you! Reviews mention this taking place time and time again, as well as mention the terrible customer service, bad attitudes, and childish/bully like replies to honest reviews your company does not like. It is not a fluke that my child passed with an almost perfect score when she took her test for the first time with another company!!!

Fantastic experience: The receptionist with the short blonde hair was incredibly nice, and reassuring. She made it easy to access a spot to test, and was extremely professional/considerate. Same with the blonde instructor, she was informative, attentive, patient, and amazingly kind. Made driving, and parking a breeze. So glad I came here.

Fantastic experience: Super Amazing Experience Super Funny And Nice Super Helpful At Helping People About Learning To Drive And Getting Their Drivers License I Would Recommend This Over 911 Driving School.

Fantastic experience: Best place to i got my driving license here today and very affordable only cost me 60$ all other places they ask for 20$ more highly recommended very respectfully team and the nice lady how gave the test was so respectful and nice i didn’t feel nervous and helped me understand the rules and gave me enough time to adjust my seat and was so nice and calm during the exam and thnx to her i was able to pass because i didn’t feel nurvs during driving test not like other places i have been like 911 how didn’t let me have enough time to adjust my seat or mirrors and thanx to her Professionalism and give students time to be ready to road test i was able to drive normally and i was able to focus on road and speed limit and everything really i cant thank them enough real place not expensive at all and nice car to drive in and honestly this place checks every green flag hope we have more great places like this highly recommend dont go anywhere else please this the best place to get the knowledge and driving test best place in puyallup

Fantastic experience: We chose this driving school for our daughter over the other two schools in our town due to the fact that they charge $100 less and still offer the online course option. We were very happy with the entire process from beginning to end. The online course, five, in-person drives, and written and driving tests all went smoothly. I had to call the front desk multiple times with questions and the phone was always answered quickly by either the owner or the office manager. They both were very knowledgeable and always politely answered my questions and were very helpful. I would highly recommend this driving school to anyone in the area. I did notice that some of the online, negative reviews were regarding this school's lack of leniency regarding missed classes, tests, drives, etc. As frustrating as this must be, I do want to point out that 1st Avenue was very upfront about their cancellation and missed classes/test policy, so we were aware from the very beginning about how strict their policy is. So students just need to be careful about not exceeding the allowed number of missed classes, cancelling scheduled drives in advance, and completing the entire course with all of the requirements within the required amount of time. In addition, I believe that this strict policy is very common with other driving schools in our state, so it's not just 1st Avenue that operates this way.

Fantastic experience: I usually get really, really bad anxiety to the point where my palms get sweaty, especially when it comes to tests. This was my first attempt for the road test at this location. Kim Johnson, (hopefully I got her name right) was my grader. When I say she made me feel so comfortable; I felt even more confident behind the wheel. She allowed me to make my slight errors while driving and showed me the mistakes I made when the test was over. She was very professional, even her tone of voice was calming and at one set tone, not too loud, not rushing her words or instructions - just clear and precise. I would recommend this place to everyone.

Fantastic experience: Right place at the right time. They have lots of availability and I just got lucky that I’ve found an available spot for a road test with them after i passed the knowledge test from on of the DOL offices. Ladies at the front desk might be misinterpreted as rude but they are just spunky in a good way! They’re great and friendly. Loved the lady instructor for being super understanding and great to be with especially she understands how Canadians with other provinces have to go through by taking both knowledge and road tests again just get a WA License. Absurd rule by this state. But, got my license though. Thanks guys!

Fantastic experience: 1st Avenue Driving School were fantastic when it came to arranging my driving skills test, their website is easy to use and the lady on the phone was really helpful when it came to booking my test at short notice. On the day, again the whole team were very nice and welcoming. The receptionist was super friendly, and the examiner was great at creating a low-pressure environment, and she was really good at letting you just show what you can do. Thoroughly recommend this driving school for testing, and if I was actually looking to do lessons, I would definitely choose them.

Fantastic experience: From the scheduling to the actual road test, I felt comfortable and ready to drive all the way through. The price was very reasonable, their vehicle drove smooth, and the instructor was pleasant and answered any questions I had. I recommend this place to anyone looking to have a good road test.

Fantastic experience: 1st Avenue Driving School was a breath of fresh air to work with! We unfortunately had to make an out of State move while we were in the midst of our daughters drivers education . As you can imagine it got a bit chaotic. The folks at 1st Avenue were incredibly kind and patient. I ended up calling up to three times in just one afternoon with all of my questions and was never met with anything but kindness and a willingness to help. Thank you so much. We appreciate you.

Negative experience: The receptionist's attention is terrible, the 4 times I called and went there her attitude was not the best. I lost my money because she did not do her job well and did not even have the intention of wanting to solve the problem. I won't go back there for anything in the world.

Positive experience: Not bad employee at front desk could be nice Also be warned if you get the ford for be warned worst alignment I've ever seen

Fantastic experience: Very friendly instructors, pass both written and skills test from the.

Negative experience: We won't come here. when setting up my appointment, the lady was rude. They gave the wrong date that I told her we weren't available for, but the lady had no problems taking my money.

Negative experience: Not the best experience

Negative experience: I would not recommend this driving school, my daughter took this course twice and paid almost 1200 dollars. The reason we took it twice is because the first time we took the class we missed a couple tests due to Covid protocols and they have no forgiveness for missing classes, so we failed. I called in and decided to take it again because my daughter needs to get a pass so she can get her license. I asked them if she could just take the tests again or something because she passed everything in the last course, but they said no. So I paid for the whole class again and sure enough we miss some tests because of school and work and they don’t even let us reschedule they just fail us AGAIN. So I call in and explain that it wasn’t my daughters fault, I had to work and please don’t fail her again, let her make up the tests and their answer was NO again. I can’t stand businesses that have no remorse for the real world, life happens! There are 7 driver’s education businesses within 10 miles. I would recommend taking your teenager somewhere else, somewhere with nicer employees that at least act like they care what happens….

Negative experience: While looking at responses from the owner regarding negative feedback'; it seems the company's response is aggressive/slightly bullying. If most people have the same complain about disrespectful behavior with your staff, it's probably true. Everyone is not lying. Stop creating a culture where it's okay to escalate problems and not use any deescalating skills. You’re dealing with mainly young adults. We should have a better community of supporter than what's being displayed here. ( Like I said, " Response from Owners are telling) My mother was there. I heard her report. ( We know who responding to these reviews) Not slick. Judging is real. You within yourself know when your doing wrong.

Negative experience: Teacher continuously kept refusing to let me in the classroom meeting after being there on time and tried to say I was absent

Fantastic experience: They really worked around the crazy schedule and my son is a great little driver. Even of some snow driving experience.

Negative experience: This is the worst place! Don’t waste your money and time!!! Like the other reviews saying, now I regret I didn’t see the review before registration. when you registered the front desk would say everything just make you believe they are professional and helpful. When the instructor canceled the driving lesson in last minute they just call and say sorry; when I happened to cancel a scheduled lesson, I was told to pay $50 for that. They said the time will not be a problem when the instructor cancel my last lesson in last minute right before my longterm summer camp. Then I was signed out by saying incomplete because of refusing pay more and time is out. That means all the time and money all gone !!! I am very serious and angry about that!!! The front desk is very disrespectful and hung up when I talked to her.I will be contacting State Attorney General further to file unlawful business practice.

Fantastic experience: Very helpful testing location, instructors are very safe and have a lot of patience with new drivers. My daughter took the written and the driving test here and passed the 1st time on both. You test in Ford Focus. Highly recommended, but you have to study and practice. The tester explains mistakes and make sure you know your hand signal. Turning signals is mandatory

Negative experience: exorbitant prices, staff is very rude and disrespectful

Negative experience: SAVE YOUR MONEY AND GO ELSE WHERE THE GIRLS FAIL YOU FOR NO GOOD REASON AND ASK YOU COME BACK AND PAY THEM. THEY ARE NOT FRIENDLY AND ESPECIALLY TO PEOPLE OF COLOUR.. I write this in response to you petty feedback, address your bad service don't tell people what names they should use on social media platform besides those who come to you have family and friends who can post on their behalf

Fantastic experience: Very friendly and helpful

Fantastic experience: I got knowledge test done here for $25. It was very professional and the vibe was very welcoming. I passed and I honestly felt the test was easy to read. Would come here for driving lessons 10/10

Positive experience: Small but good; very efficient. Took here written and driving test, didn’t take the school. Friendly stuff. 2 attempts for $25 for written test - fantastic! $50 for driving test.

Fantastic experience: I highly recommend this drive school, affordable pricing and good drive instructors. I'm a 20 year old who payed for the adult driving lessons which was $399. The price was awesome compared to others. It was very difficult finding adult drive lessons and this place made the process super easy and simple. Best money ever spent ! I could not have gotten my driver's license if it were not for this place. I also took my 1st knowledge test here, i tried about 4 or 5 times at other locations, ik a lot i just have really bad anxiety, and trust me this school has the best test questions, they make sense unlike some of these more expensive places. I would not listen to the negative comments, just do it you won't regret it. Thank you for the staff at 1st ave drive yall are the best.

Fantastic experience: This is hands down the best place I've ever went to I can never thank you guys enough the lady at the desk sorry I didn't remember your name and lacey I believe you guys are the best thank you for making a dream come true

Negative experience: This is the worst place, save your time and go somewhere else. False information and hang up when you talking to them. I will be contacting State Attorney General further to file unlawful business practice.

Negative experience: The cars for the driving tests are old and dirty, the steering is clunky and the pedals are stiff and unresponsive, the dash is covers in thick layers of dust

Fantastic experience: Very amazing driving school! instructor was very polite and professional not to mention this is one of the most affordable places you can go to take your drivers test! I would recommend to go here over anywhere else! 10/10 (:

Negative experience: Throughout the entire class they have done nothing but belittle and teach only statistics. There is no part of the written or drive tests that are in any way focused on statistics. The staff flat out lies about scheduling and parent response. In their reply they continue to be dishonest and yes they finally refunded my money but right before my student was to graduate. All the wasted weeks and extremely unprofessionalism is all that they strive to do at this very poor driving school that waits till the end to show you the door simply because you leave an honest (bad) review. BEWARE

Fantastic experience: Glad that we called this place. Professional, the communication is good and was very helpful.

Negative experience: Says staff has great communication, I disagree. I wish I would have done more research and payed for a higher rated school. My mistake for trying to save a few bucks.

Fantastic experience: I have generalized anxiety disorder and performance tests really get to me. I chose to do my license driving test here as they offer a 30 minute warmup. The secretary was the kindest when scheduling the appointment. When I went in for my warm up and test the instructor was very kind and professional. If you have performance anxiety or just need to get used to the car before your license test, I absolutely recommend this facility!!

Fantastic experience: So friendly, helpful, & affordable. The staff here are great and helped settle our daughter's nerves before her drive test. The best part was they gave her some very helpful tips to help her do her best on the exam. I highly recommend this school.

Negative experience: I walked in for the written test. I had no clue what I'm supposed tell them other than I need to take a test for the dmv. The blonde lady either didnt want to be there or didn't want to deal with me. At one point said I have better things to do with my time. She tossed my id on desk and I just walked out, i won't be going back and id suggest the management put someone polite in office because they are your business first impression to the customer. The first impression i got today lost you a customer

Fantastic experience: Pretty great...my daughter was very comfortable with her first drive. The instructors are top notch, and are relaxed enough to not freak the kids out.

Fantastic experience: Excelente magnífica instrutora que me examino muy amable les doy 5 estrellas

Fantastic experience: Just passed my driving test. The receptionist was very friendly and helpful! Made me feel comfy and gave me good tips. I was very very nervous, the instructor was very friendly. I passed! Highly recommend it!!!! Soumaya

Negative experience: This lady need to be put out of business. Have to let the better business bureaus, what happen & how she is a misrepresentation of the school. Don't waste your money.

Fantastic experience: I must have given them 10 stars Very professional and helpful

Fantastic experience: Affordable, friendly office staff and instructors! I highly recommend them!

Fantastic experience: The employees are great! The test examiner was awesome, down to earth, nice all around!

Fantastic experience: Very direct, very nice. Kid starts jan 5th, so we'll see how it goes. Price is better than some places.

Fantastic experience: Perfect

Fantastic experience: This place had the BEST customer service and SUPER military friendly! Jess went out her way and made sure I was taken care of and their staff was super professional. I highly recommend this business!

Negative experience: i called them multiple times to confirm my drive time, and i got no answer. i decided to just go with one of the times i thought and they then called my mom to say i’m late and i have 5 min to get there. i rushed down there and when i got there they said i was entirely too late and now i have to pay $50 and reschedule my drive which won’t be available for the next month. they also all have attitudes. bad place with awful communication

Fantastic experience: Very polite and awesome instructor!

Positive experience: Signed up my daughter for the course and she said it was extremely helpful. And for me as a parent it was very affordable. However, the times offered are difficult due to trying to get her there during the heaviest traffic hour. Maybe consider 7 to 9pm or 8 to 10pm classes?

Fantastic experience: This school is amazing. I took my classes here, and I loved them, they were very enjoyable, Dennis made them fun. I took my driving test today with Dennis, and Casey and I was really nervous, but I got more comfortable, everyone at the school is really nice. Going on my drives, my instructors didn't ever freak out, they talked in a calm voice, I can't thank my driving instructors enough for helping me with my driving confidence. Especially Tonni, Dennis and Casey for being patient with me on my drives :) thank you everyone!

Fantastic experience: 1St Avenue Driving School Is Top Notch! I am 47 years old and scared to death to get my license but I finally did it yesterday thanks to this amazing school! When I got there I was so nervous,felt like I was gonna throw up from anxiety but the receptionist was very calming and patient as I took my written and I passed! Next was the drive about 5 hrs later so my anxiety was even more intense! So there I was 5 hrs later getting into the car they provide with my instructor Kari and it was great. She made me feel very relaxed and it was that easy! And bam I passed! This place is the reason why I have my license because they gave me the confidence that I needed to succeed! I highly recommend this place to anyone who has the same fear I did! Thank you 1ST Avenue Driving School for this life change!

Fantastic experience: Great instructors. Easy to schedule driving sessions.

Fantastic experience: I had recently called to find out information for my son who will be ready for driving school this summer. I ended up talking to the front desk office manager for a while. She genuinely seemed interested and not rushed and very willing to make sure that I had everything I needed to make a decision. I definitely will be choosing this school to teach my son.

Fantastic experience: great school.instructors are to the point. which I like. cut the bull* please maybe that's why people thought they were rude? perfect fit for us. to each their own.

Fantastic experience: The receptionist is soooo nice and very supportive. I had a warm up drive before mu road test and my instructor is so calm so it made me less anxious during the exam. He answered my questions politely and didn’t pressure me at all.. thank you..

Fantastic experience: My experience with the staff has been nothing but professional. They are all friendly polite and courteous. I passed my knowledge test then went back a week later passed my driving test. The driving instructor is awesome, she made the process relaxing and stress free. Awesome services and highly recommended.

Fantastic experience: I LOVE THIS PLACE! Kari was amazing she was my instructor, I did the young adult drive lesson package and it was totally worth the money! I learned so much in just 5 drives I was super nervous but Kari had so much patience for me and taught me so much while I was out on the road with her. The front desk lady Jessica was a total help to she always was rooting for me when I took my knowledge test though I failed the first time and she made coming in early a delight. The third time was a charm! I got my license yesterday and I couldn't be happier I finished a huge milestone for me thanks to THIS driving school! Patsy was also a very welcoming person she had confidence in me when I was nervous before my drive test. My instructor really gave me a confidence I haven't ever felt in myself before. I would recommend this to anyone afraid or nervous about driving and has anxiety about it like I do. YOU found the right place so..GO sign up! because I LOVED it.

Fantastic experience: Have put two kiddos through down here. Fantastic instruction. No nonsense and committed. No cutting corners. Highly recommend if you want your young driver's to get an actual education not just pushed through.

Negative experience: Horrible school with rude staff.

Negative experience: Patsy was one of the rudest people ive ever delt with was very unprofessional and just mean. Was given a refund because she said she cant do it. No one should go here

Fantastic experience: My daughter had a great experience. Everyone friendly and nice and she passed. Thank you much appreciated. I would recommend. Price was very good too.

Fantastic experience: I took my knowledge test and driving exam here. Excellent customer service, wait time, and scheduling. They have competitive pricing and are informative in preparation for the test. If you fail your first attempt on the knowledge test, you have 30 days to take your second attempt. I did not attend their school, but the classes seemed very knowledgeable and informative, especially for the price. If you want quality drivers ed and testing at an affordable price, I recommend 1st Avenue. They are not out to dupe you or milk your money on the driving exams.

Negative experience: Not only did they try to make me take this post down by intimidation, they also have threatened me and have done nothing but harrass me. Please do not go here. Please go somewhere else

Fantastic experience: This was the best couple weeks of my life I had suck a good time everybody was so nice shout to Amanda , Jess they where so cool and chill

Fantastic experience: Very friendly and nice. They are understandable and really help you to get your liscense. I’d recommend it to anyone ! (:

Fantastic experience: I've been to other driving schools, and this is by far one of the best. Really nice people who are trying to help you get your license.

Fantastic experience: We had a great experience ! My daughter enjoyed the classes and the drives! It was great to have the drives scheduled out so we could plan accordingly. The instructors are knowledgeable and fun.

Fantastic experience: Excellent attention, they have the must kind and patient staff, was a great experience.

Negative experience: The instructors are crooked the will write you up for stuff you don't do.

Negative experience: Dont Go Here if you want to take driving test they will fail you like i experience i try twice and fail . . They just take your money the OLD WOMAN say i did not put my blinking AND she also said im not looking on my Blind spot what a lier . .

Fantastic experience: The best place for the testing and also the best place for driving test.

Fantastic experience: It was amazing the people there are wonderful I have text anxiety and I was able to pass my first time

Negative experience: Worst experience. And older lady was there and she was just being so rude.

Negative experience: Had to wait almost two hours to take a test, even though I made an appointment.

Fantastic experience: Great customer service! Staff is very nice and cooperative. Affordable too. And very quick. Better than most place I've been in.

Negative experience: Disappointed we drove to 1st Avenue Driving School just to have the doors locked, and office closed. Please update business hours at your website, and business hours shown in window.

Fantastic experience: It was great! Cassie at the desk took my my call, had me in that day, gave me my written and driving test. I was done in less than an hour with enough time to get my license. I felt comfortable and not nervous at all. Sean says thank you for everything !