First Class Driver - now a part of Coastline Academy

Information about First Class Driver - now a part of Coastline Academy
Opening hours
- sunday: (closed)
- monday: 10h-17h
- tuesday: 10h-17h
- wednesday: 10h-17h
- thursday: 10h-17h
- friday: 10h-17h
- saturday: 9h-16h
Our comment from DrivingSchools.Directory about First Class Driver - now a part of Coastline Academy:
First Class Driver, now part of Coastline Academy, is dedicated to providing a professional and supportive environment for new drivers. With highly rated instructors like Bernard and Coach K, students can expect to receive expert guidance tailored to their needs.
Highlights of First Class Driver:
- Friendly and kind staff who make students feel comfortable and reduce anxiety around driving lessons.
- Comprehensive educational programs that ensure students understand the rules of the road.
- A supportive atmosphere that helps students gain confidence behind the wheel.
- Customer service: Many customers praise the team for their responsiveness and helpfulness, especially during the paperwork process for getting a license.
However, some students reported issues related to the consistency of testing experiences, particularly with certain examiners, and some expressed a desire for clearer communications regarding scheduling and course expectations. Nevertheless, many parents and students commend the school for its overall experience and helpful instructors.
Overall, First Class Driver is a great choice for anyone looking to learn to drive, with dedicated staff committed to helping each student succeed.
First Class Driver - now a part of Coastline Academy: Reviews
Fantastic experience: This is my first time going in and I felt good I got all the information I needed and Chrissy and Coach K made me so comfortable I will be giving update thank you!!!
Thank you, Letisha! We are so pleased to hear your experience so far has been great! We look forward to providing additional lessons to you soon. Thank you for your review.
Fantastic experience: The office personnel at the Ft. Worth- Bryant Irvin location is amazing. They are the only reason for the 5 stars. With that said since they changes to Coastline you can no longer reach the office. The People in the call center are clueless and rude.
Hi April, We appreciate your feedback. Please feel free to reach out to us directly to further discuss your experience, we'd love the opportunity to review and rectify the conversation(s) you had that may not have provided the great experience we always strive for. You can contact us 7 days a week by text or email at 1-800-489-1896 or [email protected] and you can ask for Paige or Ashley.
Fantastic experience: Highly recommend! My son went here for the classroom learning, behind the wheel lessons, and the driving test itself. It was a fabulous experience and we loved all of the staff from the front desk to the instructors. Thank you for helping my baby learn the rules of the road!
Hi Christie, Thank you for putting your trust in Coastline to help your son become a safer more confident driver. Don't forget to share your son's referral code to those you refer. Anyone who applies his code will allow you to receive a $20 gift card.
Fantastic experience: Very kind staff and makes the process of learning to drive an ease would recommend if you have any anxiety about driving
Thank you Valerie! We were so happy to help you reach your driving goals!
Negative experience: I didn't want to write a review because I blamed myself for awhile for my experience here because I am a pIus size woman and the women that worked here pretty much blamed me being uncomfortable in their cars but after driving in several small cars and advising them I was not uncomfortable.i felt it was necessary to inform how I was treated . I had a few lessons and my test here . My teacher Bernard was absolutely amazing , patient and had confidence in his students. He was real with me and helped me the most . That confidence is needed especially when you are a new driver and an adult driver . As for the other lady who is a new teacher she does need more improvement because telling your student that they are going to fail after only been on the road for five minutes in a car they have never driven before because they switched cars is ridiculous. For the driving test evaluator... She is absolutely rude. One she needs to know how to speak to adults , I get that most of her students are teenagers but for my experience with her as an adult tester was unprofessional and I was talked too as if I was a child .The first time I met her she took my permit dropped it on the floor and saw that crumbs was on the floor and used my permit card as a dust pan to sweep up the crumbs of the floor and didn't clean my permit but just hand it back to me . She also noticed my permit was good until 2029 and said that I can keep my permit longer (impling if I don't pass the test). As soon as we get in the car to test the car was parked behind her car.... I turned the car on an moved a little and she pretty much threatened me if I had hit her car. As most testers we are mostly nervous and at this time it's raining. The whole time I'm trying to drive she is consistently hitting the passagener break and we havent even left the parking lot . ...I did fail my test and she didn't even give me a score and was vague about what I had missed. I am not upset about failing my test I upset that my experience here was tarnished because the way the women had treated me.
Sydney - we're so sorry you had that experience with First Class Driver! Coastline Academy has since taken over First Class Driver, and we have a great opportunity to serve the community in an increasingly supportive, inclusive, and higher-quality capacity. As the largest driving school in the country, our instructors have over 83,000 5-star lesson reviews combined from students. We're able to achieve that through our rigorous hiring, training, and continued lesson quality assurance and coaching. Please be assured that we've emplaced our highest-quality instructors and office staff since this ownership transition to redress issues that did not meet our exceedingly high-quality standards for customer care. Although we're sad to hear about the experience you had, we're grateful you reached out! Thank you.
Negative experience: Be careful with this place. My son attended the driving portion only of their drivers ed. They never once took him on the highway. The instructors didn’t even have him drive the full time 3 out of 7 of his drives. We paid and took his drivers test through First Class and when we went to the DPS to get his license they informed us the school has been suspended and he would have to retake his drivers test!! They also said all but one driving instructor was suspended. This place has been bought by someone else now so hope it’s better but what a horrible experience this place has been.
Hi, Nicole - we're so sorry you had that experience! Coastline Academy has taken over First Class Driver, and we're excited to serve the community. There are two main government agencies in Texas that have a hand in the licensing process: TDLR and DPS. We worked closely with the TDLR to ensure all appropriate steps were completed for the transition. Although these two agencies have a hand in the process, sometimes there is a delay in communication from one to the other, and that's what happened in this case. We're now prepping all students with an official communication letter from the TDLR that they can present to the DPS when they apply for their license. We're bringing enhancements like hybrid vehicles, audio/video recording for student safety, and GPS tracking. Additionally, Coastline has a rigorous instructor training onboarding led by our full-time training team and a quality team that audits thousands of instructor lessons every month! We would be thrilled if you allowed us to provide your son with a few complimentary lessons to increase his road-readiness. Give us a call at 800-489-1896 and ask to speak with Charles. Again, we're sorry this was your experience, and we hope you give us another shot in the future.
Fantastic experience: Joni and the entire staff were wonderful with my son, who did practice sessions and the road test with them. Thank you! Highly recommended! A+
Thank you for the kind words, Angie!
Fantastic experience: My son took his driving test here and our experience was great!
Amy - we appreciate your 5-star review!
Negative experience: Have taken instructor led-driving classes here. The instructors r great & have taught well. Both Bernie & other lady have given very good commendations to our driving. But for the actual test, the owner (lady) is very very rude. She is very impatient, doesn’t respect ppl, & actually creates rules for herself which were not taught by the instructors. She took all her frustration out on us & failed the test, which is very bad! She’s money minded and sad to have her be the inspector. A BIG NO TO GET UR LICENSE HERE!
Samuel - we're so sorry you had that experience! Coastline Academy has taken over First Class Driver from its former owners, and we're excited to serve the community. Trust, safety, and customer service are incredibly important to us, and we aim to provide only 5-star experiences. We would love a chance to make things right, so if you're interested, please call us and ask to speak to Charles. Again, we're sorry you had that experience, and we truly appreciate your review. We look forward to providing excellence in the future!
Positive experience: I would give 5 stars if it weren't for the person who administered the actual driving test. That was my only negative experience. The staff at First Class Driver is great, front desk was a respectful and cheerful woman. The owner is also a class act. He's the reason why I became a better driver as I did a driving class with him and learned a lot. When it came time to take the test, I chose to do so with First Class Driver but the individual who was there just didn't seem to care and wanted it over with. She wasn't kind and failed me for bad left turns, mind you we didn't take any left turns but one U turn. I ended using a different driving school for the test and passed. I took actual left turns and I knew I could do it were I given a chance. I would highly recommend First Class Driver as an adult and for your child but I would suggest you take your exam at another driving school due to the individual who administered the test. Once again, staff and the owner are great, I can't stress that enough!
Fantastic experience: I just wanted to say that I loved my experience in this school and both the owners. Just to back up a little bit, I have been stationed overseas and I wasn’t able to get my license. I came home to visit and my siblings recommended this school. My family stays about 3 hours away and any nearby schools I called refused to help. I called this school and I was able to schedule a lesson. After my initial lesson, I was able to improve. scheduled another lesson and test. I passed! I can’t be thankful enough for the both of them and their staff is really nice. The prices are reasonable and the test is legit. I recommend going to this school for any new drivers whether they have had experience driving or are new to the road. Thank you to both owners and to their staff for flexibility and a great experience.
Fantastic experience: Great experience for our 16 year old obtaining her driver’s license. Bernie and Joni were so hopeful and help our daughter nervousness. Highly recommend.
Fantastic experience: They are best driving school you will ever come cross they are very professional nice. The hold staff is great .me and my daughter went here also her friend. I highly recommend you check them out. You will be so happy you did .
Fantastic experience: The driving instructor was very patient and gave my child confidence. The best was that they helped me get all of the paper work ready so the DPS visit was painless!
Fantastic experience: Great place to do a driving test. As an adult driver it was a good test and the driving instructor made me feel at ease. If your trying to make a choice and this is on the list I would absolutely pick this spot to take the test and I will refer anybody I know that needs to take the test to this location for sure.
Fantastic experience: First Class Driver is a professional and reputable company. They helped my son and I navigate the driver’s education process clearly and successfully. Their Behind the Wheel program is supportive and instructive in teaching rules of the road and helping my young driver to feel confident in the driver’s seat. We also opted to test with First Class Driver and this was a very positive experience. Thank you so much!
Fantastic experience: Absolutely one of the greatest experiences I have ever had. Mrs. Joni and the staff are great, helpful, quick and very professional.
Fantastic experience: Great learning experience, so respectfully thankful to Joni and Team!
Fantastic experience: Great services!!☺️
Positive experience: Highly recommended. Staff is very friendly, helpful and knowledgeable.
Fantastic experience: Wonderful lessons, the instructors were really nice and very helpful in helping me learn how to drive.
Fantastic experience: By far the best driving school in Fort Worth TX. Very thorough, pleasant, enjoyable experience. I highly recommend.
Fantastic experience: They are wonderful and helpful. We did a driving test here when the license office was too booked out. Thank you so much!!
Fantastic experience: This place is amazing! The staff is so friendly and helpful. My daughter was so nervous about taking her test after several bad experiences with the DMV. The instructor could tell right away how nervous she was and she was able to put her at ease with her kindness and compassion. We did a practice test first which put her at ease and then the road test. I highly recommend this place it was a wonderful experience!
Negative experience: We went to the DMV and the test results did not count because allegedly First Class Driver was on a suspension. The test costed us over 140 dollars, and the DMV charged us only 11 dollars for the test there.
Fantastic experience: My son took his driving test here and it was a fantastic experience. the scheduling was easy, the visit on time and efficient and the ladies in the office and issuing the test were knowledgeable and kind. I highly recommend having your teen take the driver test here to get their license
Fantastic experience: Would recommend 100% My mother called one day and asked to schedule my driving test and the front lady was amazing she gave us an appointment the next day, and walked us though everything that we would need and answered all our questions that we had. While taking the test the lady was very sweet and patient, which I believe is a great thing since usually when your taking you test your afraid and nervous. Also while taking this test you feel safe they don’t make you do anything crazy and are very calm.
Fantastic experience: The staff was amazing and friendly. Gave great tips, did not make me feel uncomfortable or nervous.
Fantastic experience: ABSOLUTELY AN AMAZING EXPERIENCE! After going to 3 DPS offices , dealing with rude and impatient staff I decided to go ahead and call First class driving to see if I could take my road test with them anytime soon. The sweetest lady on the phone got me in the very next day, where I had the most pleasant experience. Amazing and kind staff who helped calm my nerves and I ended up passing first try! I would highly recommend this place to anyone! Teen or adult, First class driving is the place to go!
Fantastic experience: Incredible place to get educated and get tested at!
Positive experience: They are sweet people. They have tested both my boys. I wish they wouldn’t use the fragrant stuff they have plugged in. It blows right in your face when checking in & It makes my allergies go crazy & I always have to wait outside. But the people there are really sweet & my boys think the old guy that takes them for the test is funny. I would recommend them just wear a mask if you have severe allergies. They are conveniently located also & have a lot of good useful information.
Fantastic experience: Had my son take his driving test here since the appointments for driving tests at the DMV have to be scheduled about 6 weeks out. Everyone was great and very accommodating. Highly recommend.
Fantastic experience: I highly recommend! The staff was friendly and could walk you through paperwork well. My son enjoyed taking the classes, driving with his instructors , and finishing with his test. Thank you so much!
Fantastic experience: SO WORTH IT! I have sent two of my daughters here so far, and I highly recommend it! I decided to sign my daughters up for this in-person instruction after experiencing the STRESS of another online home-taught course. After many new gray hairs from stress, I decided it was worth the money to outsource the lessons and the driving. Best decision ever. (Book early because they fill up!) I wanted my daughters to learn in a structured environment, and I wanted them to learn to drive correctly. I consider this program an investment in the safety of my own children and everyone else on the roads with them. Plus they can learn to drive in the cars that are owned by the driving school! And they can take their drivers test at the school! They make it so easy and tell you exactly what you need when you take your paperwork to the DPS. You can thank me later!!
Fantastic experience: What a great experience for my daughter! Love First Class, especially Coach! ✨
Fantastic experience: Very professional, and patient really care about there students
Fantastic experience: Loved their service and spirit. Very helpful!!
Fantastic experience: Great experience times two! These guys are the best. Love the third party driver test option to ease the anxiety of the drivers test.
Fantastic experience: LOVE THIS PLACE! that staff is amazing. u trained under a few of the teachers and each was amazing! love them!
Negative experience: Had some friends go there to the orientation and it sounds like the lady that is giving the orientation/class is racist. Talked about how immigrants come take class and can't speak english and how they don't understand the class and that they hold up the lines at the DPS because they don't understand what's going on. Very unprofessional in my opinion. You don't mind taking people's money for the class but talk about immigrants that take your class. I would never take my kid there after hearing that.
Negative experience: Horrible experience. One of the owners Bernie yelled and cussed at my daughter because she took a wrong turn. Do NOT send you teenagers here!
Fantastic experience: Great Experience! I went as a student driver for my lesson with the professor and he made me feel comfortable behind the wheel, walked me through the test and the test routes as well as had me practice a couple of times. I came in again for another lesson and the test, everything was about an hour long and during the test, my intructor Mrs. Bernard took me for my drivers test and she made me feel at ease while taking my test. Overall a very comfortable and great experience and i recommend this school for getting your learners permit AND taking the drivers test and drivers intruction lessons! Very professional wonderful people! :)
Negative experience: This place should be called LAST class driving instead. What an unprofessional bunch. They are rude and unhelpful. Run away!
Fantastic experience: Joni was absolutely delightful! Our Ohio DL expired and we had to take the test in order to obtain our Texas DL. She was pleasant, the office was clean and welcoming and she was able to talk us through the process and expectations thoroughly. Her staff are funny and make you feel safe. Thank you! Highly recommend the services here!
Fantastic experience: I would highly recommend this business's third party driving test service. The appointment, check-in, and post-test paperwork processes were highly organized and efficient. Their staff (especially Ms. Penny) were friendly, welcoming, and professional - and the atmosphere definitely alleviated a lot of the anxiety and stress that I had coming into the office. Mr. (/Coach) K. administered my road test. He shared that he also offers instruction for road test prep - which I definitely sensed as the driving test felt like an experience and coachable moment rather than a solely evaluative one. He sensed my nervousness - and thus lack of confidence - but still held my driving to a high (and safe) standard. He was extra patient and knowledgeable, and I learned more from him in this 20-minute experience than I had did in the long hours leading up to the test.
Negative experience: Lady was very very rude to my brother. He is a great driver and after taking the class and paying $500, the lady would not even let him test, even if he insisted. And for the record, this makes me feel like she really likes Joe Biden and probably moved here from Cali !!! UPDATE: HE PASSED FIRST TRY AT THE DPS LADYYYY!!! YOU ARE bad news and everyone should avoid her. If you ever see her, RUNNNNN... seriously, like fast.
Negative experience: Very unprofessional. I took a behind the wheel course(FOR $500), and while the first 5 sessions went great, the last 2 went horrible. The instructor named Joni would yell at me if I made a small mistake, and then proceeded to make unhelpful jokes. The day I came to take my driving test, she turned us away, claiming that I was not attentive enough while she yelled at me. She became angry about one minor mistake I made-- not turning my head 180 degrees at an intersection when there were clearly no cars coming. The Instructor also called us today claiming that I told her that I wasn't ready for the test when I hadn't said a single word about that to her. Whenever I tried to explain my situation to her, she didn't care and just said go get at least 30 hours in a very very rude tone. I WOULD NOT RECOMMEND ANYONE TO GO THERE!!!! AS A MATTER A FACT RUN AWAY!!!!! To add to this horrible business. I went to burleson driving academy to take my driving test. They are AMAZING, I highly recommend you go visit them. They are very kind. I got a 93/100 and passed very easily after being turned away by Joni. THIS COMPANY DOESNT DESERVE YOUR MONEY FOR ANY REASON.
Fantastic experience: What an amazing business!!! With all of the issues and headaches that come with going to the DMV, you can avoid all of it and deal with amazing people who love there job! The staff at First Class Driver are the nicest most professional people in North Texas. I really mean, the nicest people. Once our youngest comes of age we will absolutely be returning for him to get driving lessons and take his test. Sincerely, Erik
Fantastic experience: This place was just amazing, helpful and very quick with everything.
Fantastic experience: We have used first class driver for all 3 of our childrens driving lessons…they have been nothing but professional and ever so helpful with organizing and getting the kids ready and prepared for the road! I would Have gone stir crazy attempting to get all the paperwork in order, but Penny is amazing she is always on top of what we need! Highly recommend!
Fantastic experience: I passed my test and had a really good experience both in lessons and the test itself. Mr. Bernard and Coach K. both helped me out immensely when driving, especially in just making me feel at ease when driving. Would highly recommend this place for those looking to get a license.
Fantastic experience: I absolutely loved this driving school! They are all so kind professional and neat! I love that I am a cautious and safe driver. They have helped me pass my test with a perfect score. So much love for this school.
Fantastic experience: Perfect place to get your driving test Very helpful. I will recommend this to everybody.
Fantastic experience: We had a wonderful experience with First Class Driving School! My son passed his driver’s test today and we have all of his paperwork ready for the DPS!
Fantastic experience: They were kind enough to accommodate me on a short notice. I had learned so much from the instructor and they wouldn't make you feel intimidated. Worth every penny.
Fantastic experience: Quick and stressless!! Went to First Class Driver for my road test, the entire process took 30 minutes!! The staff was nice and friendly. My instructor Christine was patient and kind.. 5 star service!!
Fantastic experience: They made our drivers license test a dream! I was worried about having everything in order for the DPS. It’s stressful trying to make sure that you have all the papers and that they are correct! No need to worry with First Class Driver! Thank you so much for taking care of both of my children!
Fantastic experience: Thank you Kristi, I'm so grateful for your patience and kindness and making me feel so relax that my anxiety didn't get the best of me.Thank you Joni for being compassionate and understanding and for willing to help in any way that you can, thanks to everyone at the office who helped and were so nice, kind and caring. . Don't hesitate sending your kids to first class driver the experience alone is worth every penny.
Fantastic experience: Stellar Customer Service! Mr. Bernard helped me tremendously when I took driving lessons with him over the course of 5 months. He helped me get over my fear of driving and prepare so that I could pass my driver's test and eventually get my license.I was finally able to get my first car. Forever grateful :).
Fantastic experience: I passed the test and have the best experience of learning to drive from first class driving school . Thank you everyone especially Mr Bernard , he is the best teacher with patience and skills . Thank you Kristi for being so nice and kind as an examiner. So I recommend all to join this school for driving lessons . You won’t regret .
Fantastic experience: Did behind the wheel test, the instructor was great learned couple new things from her. Nice service. Thank you Highly recommend
Negative experience: After giving this place $860 they failed my daughter twice, the second time the instructor claimed she rolled over a curb which she has never done in the 13+ times that she has practiced that route. She said she didn’t hit the curb and I believe her. She was very distraught and cried for over an hour because he failed her for something she didn't do. They just want more money from us and they're not going to get it! No one here is on the same page, the instructors teach completely opposite of eachother which is very confusing for new drivers. One of the instructors pulled the visor down in front of my daughter so she couldn't see on 2 separate occasions. Do yourself a favor and find a better school with more professional instructors
Fantastic experience: A very nice place. Very nice and friendly people working here and clean facility. Me and my sister passed perfectly with the help of their drivers lesson.
Fantastic experience: Thank you to everyone at First Class Driver for helping Clay to get his driver’s license! We are so glad we went through y’all - you made it easy and painless. I love the online scheduling. Nadia is amazing! Can’t say enough good things!
Fantastic experience: I took my online permit test and the third party test with First Class Driver. Very good experience. Every question was answered with quick response. The 3rd party test was a pleasant experience and I enjoyed the company of the tester. I highly recommend this place. I am very satisfied. I am glad they offer this service to the Fort Worth community.
Negative experience: We scheduled a driving test for my son last week, and he had to come for a retest yesterday since he tapped the fence a bit during the parallel parking. The instructor was kind and explained what happened so we rescheduled. Yesterday he arrived for his retest and this time Joni was the instructor. My son parked perfectly yet she failed him for the driving portion. She said things like he had to wait a full 3 seconds after a complete stop, which isn't even Texas law. She was on her phone the majority of the time. She insulted him by saying it was hard to believe he had ever completed driving school. Today he arrived for another retest. She began by disparaging our vehicle, which is well maintained and up to date on inspection and registration. Once again, she was on her phone most of the time. She also told him he stopped at an improper place at a stop sign and then when he followed her instructions the next time, she contradicted herself and marked him off for doing what she had told him to do the first time. It is clear she never intended to pass him, though he passed all written and road portions at Sears Driving School and has had no incidents while driving with his permit. We will file a formal complaint with the Texas DMV as well as leave appropriate reviews. **EDITED TO ADD: We scheduled a driving test with Austin Driving School for my son last week. The staff were all courteous, the instructor was professional and encouraging, and my son passed his test with a nearly perfect score. It was also cheaper. We will return to ADS for our next 3 drivers!
Negative experience: Honestly I wouldn’t have a complaint about this place if it weren’t for one specific lady. A blonde woman who tested me and multiple of my siblings and friends is extremely unprofessional and unfair. She failed multiple people including myself (years ago) for “not watching the road and mirrors enough”, while she was on her phone or deep in conversation the entire time. She talks nonstop making the drive incredibly stressful. She has enforced rules that are LITERALLY the opposite of instructions given in my driving course and my friends courses. With my sister, she leaned INTO THE DRIVERS VIEW AND SEAT to check the dashboard while they were driving. Pray you do not get tested by her. If you’re trying to make things easier by going to this place, know you’re better off with a state trooper. Understand that while I did fail it was years ago so I am not typing this while the wound is fresh, but I did hear probably the 4th story about this lady and have had enough. Update: My brother took her test and she failed him three times because of him “not looking around enough”. He took the test with a trooper and passed immediately with a good score. Do not waste your time here.
Fantastic experience: The right place to learn driving
Fantastic experience: I just took my drivers test today and my instructor was so kind and encouraging! Best experience 10/10!!
Fantastic experience: We did not take the course through them we use them as a third-party testing place. My son did not pass the first time she told us what he did wrong she told us to practice the course some more and then come back and test for $20. When we went back to retest the lady at the front desk went above and beyond to help us.
Fantastic experience: They are awesome and you get what you pay for and they are super nice and helpful
Fantastic experience: Best driving school in Fort Worth area.
Fantastic experience: Thank you Mrs.Nadia and Mrs.Joni for being very helpful and kind! I had a great experience taking my test and would highly recommend scheduling an appointment here.
Fantastic experience: If I could give this driving school a 10 for a rating I would. My grandson raved about his driving instructor Bernie. We have dealt with 3 other driving schools over the years, this school is the best from the director Joni to every one we came in contact with, thank you First Class Driver for the great experience for our grandson!
Fantastic experience: I had a great experience! I was very impressed with the people there. They were professional and easy to talk to. I would definitely recommend First Class Driver.
Fantastic experience: This place was amazing and everybody was so nice. Would definitely recommend.
Fantastic experience: Was so easy! They were so timely and professional. And were also so nice! Would recommend!
Fantastic experience: Both of my grandkids went to this school. The staff is professional and the grandkids loved it. I definitely recommend them!!!!
Fantastic experience: Definitely recommend this place for a driver's test! Both of my kids took their driver’s test here and we had a wonderful relaxed experience. We were recommended to come here 4 years ago when we originally were waiting in line at the DMV. We left and made and appt here and of course it was WAY better than the DMV. Joni is so sweet and informative! It’s more expensive than the DMV drive test but worth every bit of it!! They offer defensive driving too so I will be using them for this if I ever need to.
Fantastic experience: I came here to take my third-party test and the entire process was quick and easy. The staff was friendly and professional; I would highly encourage that those who look for the same qualities go down to FIrst Class Driver.
Fantastic experience: My daughter took her driving test at First Class Driver at the end of May. The process was so easy, and Bernard immediately put my daughter at ease. They packaged all paperwork to go to Austin due to COVID restrictions. I have called more than a few times with questions about the processing of her license in Austin, and Joni has patiently answered all of my questions each time. She has promptly returned my calls, and she is extremely willing to help. I highly recommend First Class Driver!
Fantastic experience: Everyone is very nice
Negative experience: Came here for my driving test along with my twin and mother. Before I took my first test, I asked the person at the front desk a driving question about stopping before stop signs vs the white line, and she should she couldn't answer me. I wish that had been more of a red flag. While driving through the traffic light there was a bird in the sky and she pointed at it and kept trying to get me to look at it, which I did not do because that's unsafe. On the first test I was failed for going too far into the other lane during an area where I should have done two left turns, and did a U-turn because she said to do a U-turn and not to just turn around or make two left turns. She specifically says to do what you tell you, and I was told to not change lanes without her telling me. My sister failed because she got too many minor mistakes. Ok, whatever. We got unlucky, and we'll improve. We go back to retest two weeks later, with a lot more practice, feeling good. We both perform much better and get a very good score. I am failed for going through a yellow light that changed from green to YELLOW when I was about two car-lengths from the light. I panicked a bit because it was unexpected and started to break, then realized I was fine and continued. So I got failed for "running" a yellow light. My sister was failed for hitting a curb at the start she did not even feel herself hit. This place is a family scam-run business . It is 100$ for the first test as a third-party, and 20$ for each additional test. Reasonable numbers, right? Google reviews seem ok at first, and then you realize it's almost complete 5 star and 1 star reviews, and that all the five-star reviews have taken their coarse which they push you to take very hard after failing your test for some reason. All the one-star reviews are parent-taught drivers, like myself, who were failed for seemingly made-up reasons, or the silliest things ever. I highly recommend you read those reviews. We were a bit frustrated with the way we were treated. They are rude, ignore you, and are constantly complaining and playing victim to whoever calls them, saying they're overwhelmed. The women who taught us throws her hands up whenever we ask her a question about the test, and says we need more practice, and that she doesn't know to things she should. I took my tests during peak covid and she did not wear a mask despite sitting right next to me and COUGHING. You are constantly pushed to take their course, and they push you that you need to get 100 hours of driving, even though you only need 30 legally. They make you feel like you're in the wrong no matter what, and you feel awful all the time. We'll be going to DMV, because this place is even worse than that hell-hole. I will be making sure to look more into things such as this in the future. Edit 6 months later: Passed with flying colors first test at the DMV a few weeks after being failed. Instructor constantly praising me and my twin's driving. Have continued driving since then with no incidents a few hours a week. Edit 2 years later: This place still motivates me to not be an asshole or scam people for money. Going on 2 years and no car accidents of any kind. I am regularly complimented on my driving when driving friends. I've only ran three red lights! Edit 4 years later: I am now a senior in college. After years of being the designated driver, I will soon be 21! I will hopefully continue to maintain my 0 accident record. Btw try not to go to a college that's an hour-long commute unless you have to, especially on IH 30. Really not fun. I see a new company has bought this place so I'm not sure how relevant this review still is, but I'm certainly not going to change it.
Hi Patrick, It is correct that First Class has recently joined with Coastline Academy. If you would like, you can contact us directly to provide more information about your experience to include specifically when it may have taken place, we are glad to address any concerns. You can reach our support team 7 days a week by email or text at 1-800-489-1896 or [email protected].
Negative experience: Total scam. They only pass people that go to their driving school. Rude and unprofessional.
Fantastic experience: Glad to have someone who does this everyday teach my kid. Teacher and kid did great. Thank you!
Negative experience: Took my daughter in for a 3rd party driving test since the DPS is closed. WORST IDEA EVER. The girl scheduled before her was failed for going 44 in a 40. She failed my daughter and rudely told her she needed "professional help" and told us to sign her up for their courses. She lied about the activities during the test (said she was going 50 in a 40, that she ran through multiple T intersections when they only encountered one, that she stopped at, etc) insisted that we did not purchase the correct parent taught curriculum (which we did, we have done this before with our older daughter), became somewhat belligerent, threw her hands up and said "maybe that's what they are doing now, I DON'T KNOW!" My daughter was in tears. Do not take your child here for a third party road test. Wait for the DMV or find somewhere else. It was $100, traumatizing for my daughter and frustrating for us. Don't do it. Just wait. Edited: To add, we got an appointment with the DMV a few weeks later and she passed with FLYING COLORS. The lady at the DMV said she was a wonderful driver and that the only critique she had was that she drives a little too slow on residential streets. First Class Driver was a sham!
Fantastic experience: We used First Class Driver for my daughter's driving test. The process could not have been easier. Joni and Bernard were professional, efficient and very thorough. They helped us navigate the DPS during this crazy COVID time and helped us send all the paperwork to Austin, TX so that she can get her license. I would highly recommend to all!
Fantastic experience: My son just completed his driving instruction and testing from Joni and her team. He is my 3rd child to go through her program. I highly recommend First Class Driver to anyone looking for solid instruction, safety and the knowledge young drivers need on the road.
Fantastic experience: My husband and I took this class , it was so much fun . Great atmosphere and instructors . I highly recommend if you need a refresher course and save on your insurance too . Thank you ladies Dr . Bill and Rosemarie Morris
Negative experience: Don't know why people take other people's business for granted. I had simple questions for them but instead of trying to help me resolve it they keep asking me the same question which I have no answer. The owner is rude and has no idea how to talk to her customers. I let it slide two times but if you're looking for good customer service you might want to try somewhere else.
Fantastic experience: They are fantastic, had the best morning with Joni and Nadia this morning :-) Was lovely to chat and was just a pleasure to get my driving test done :-) They are very professional and truly fantastic :-) I would definitely recommend them to everyone.
Fantastic experience: Wonderful experience here! Came for a third party driving test. From start to finish, Joni was kind and helpful. She made it easy to get this done. She was informative but made me feel totally comfortable during my driving test. I'll bring our daughter here when it's time for her to take Drivers Education
Fantastic experience: My daughter took the classroom portion at First Class. She did a driving lesson and her driving test there. The staff was friendly and helpful. We had a great overall experience.
Fantastic experience: Our daughter took the driving test at First Class. The staff was courteous, professional and very pleasant. After the test, the instructor congratulated our daughter for passing and explained the parts of the drive where points were deducted. In all, a nice experience!
Negative experience: I was trying to call about private driving and the lady on the phone had a really nasty attitude. You do yourself a disservice if you are unable to be polite and kind when asked a simple question.
Fantastic experience: Had a great experience, the test was stress-free and well-rounded. Overall great testing environment and highly recommended!
Fantastic experience: My first time here everyone was very nice i loved the experience going to recommend it to everyone who wants to do there drivers test God bless the 2 ladies that helped me pass by driving test and where so nice
Fantastic experience: My son got his license today! I was so scared of him driving but after being taught by Coach K we feel better about him being on the roads. Coach K is amazing! Thank you!!!!
Negative experience: If you're going to put advertising on the car, then you should NOT RUN THROUGH STOP SIGNS AND ALMOST WRECK US WITH NO FREAKING REGARD!!! Unprofessional, UNSAFE GARB!
Negative experience: Very unprofessional. They did not respond to any of my phone calls. Even after I went down to their office, they asked me to email them and I never received any replies or follow-up. Don’t believe in their 4 star rating, these guys are not worth your time.
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