Bill's Defensive Driving School

Fantastic experience: Shelley taught me all I needed to know in a few lessons, including parallel parking. Passed on my first try

Fantastic experience: I highly recommend Bills Defensive Driving School. They have taught both my children. They have learned so much and have spoken highly of their driving instructor. Thank you so much for your support and patience.

Fantastic experience: Stephen was incredible! He put our son at ease and his driving improvement was greatly noticed! Highly recommend.

Fantastic experience: Shelley is an excellent driving instructor—patient, professional, and knowledgeable. She made me feel confident and safe behind the wheel, providing clear instructions and constructive feedback. Thanks to her guidance, I passed my driving test and feel ready to drive independently. Highly recommend!

Fantastic experience: Love this driving school. They are easy to work with, show up on time, allow you to ride with them to learn how to teach your child and Stephen Wallace knows how to keep the student driver calm behind the wheel. He taught my daughter and now he is teaching my son. Highly recommend based on my experiences.

Fantastic experience: We loved the philosophy of including parents in the defensive driving program. It really helped me understand where my daughter’s driving skills were at and how much I could expect or trust her (and challenge myself). The advice was great, calmly given, and very supportive. She was never stressed, and progressed rapidly. Steve prepared us both for the drive test, with examples of testing sheets and routes, which made it much less stressful for her when she took her test. She passed with few errors, and said it was just like she expected. Very very happy with this service!

Fantastic experience: Really great teaching. Gives good step by step learning.

Fantastic experience: My instructor was Jessica and she was the sweetest instructor ever. Very patient and clear. Definitely recommend Bills Driving School.

Fantastic experience: Stephen Wallace was a really great driving instructor! He was very patient and gave great driving tips good for beginners & experienced drivers. Very friendly and an overall enjoyable time.

Fantastic experience: It enough starts! Bill’s is a level up from the rest. Highly recommend. Real instruction, not simply a warm body in the car while the driver figures things out. So knowledgeable and attentive. Our instructor, Steve, was the best!

Fantastic experience: Bill is very knowledgeable, very friendly and a pleasure to spend 2 hrs with while I was stressed as my child drove. The experience was a joy and I look forward to our next time together!!

Negative experience: It was fine.

Fantastic experience: Steve is an absolute gem. Not only is he a fantastic teacher, but he is very kind and supportive while instructing. I have taken lessons from other driving instructors, and would recommend Steve above all else!

Fantastic experience: Bill is an amazing instructor. I highly recommend him.

Negative experience: Awful experience. Agressive borderline narcissist teacher.

Fantastic experience: If your looking for place to learn how to drive I highly recommend Bills defense driving school. I recommend instructor Shelley she was so kind. Understanding and very patient.

Fantastic experience: Good driving instructor very relaxed

Fantastic experience: Stephen really helped me make great progress in my first lesson despite my frayed emotions, so much so we were driving on the highway at the end of it. He was always attentive to give helpful corrections or jump in and take control of need be

Fantastic experience: We had a great experience with Stephen Wallace. He was able to take him to the freeway on his first instruction. He also gave us a checklist that was very helpful, and my son passed the test in Concord on his first try!

Fantastic experience: Second time using them. Steve W was the best! Great instructor, highly recommend.

Fantastic experience: Shelley was a wonderful instructor and gave my son tons of good advice on how to drive safely and look out for other drivers. I would highly recommend using this driving school and having Shelley as an instructor.

Fantastic experience: Bill’s Defensive Driving School is great. We had a great experience all the way around. The office gets back to you in a timely manner and is knowledgeable and helpful. The online portal makes it easy to look up future appointments. Steve was my son’s driving instructor and he was amazing. He was always on time for pick up, very knowledgeable and easy to talk to. Would recommend this company to anybody.

Fantastic experience: Amazing Instructor, definitely learned a lot of new skills from Bill!

Fantastic experience: I have 2 students at Bill's school. One passed his driving test first time, even though when he started lessons there was only 3 months left until his permit expired. My other student is making great progress. Also, Bill's school is really great administratively. Booking lessons is easy. The front office staff are helpful. The cars used for lessons are in great condition.

Fantastic experience: Roland is so patient, warm and kind while being a very informative teacher. My older son and friend’s kids also had him and turned out to be excellent drivers! I highly recommend Bill’s Defensive Driving as I’m sure all their instructors are top notch.

Fantastic experience: Excellent teacher excellent ways to teach my teenager son to learn how to drive smartly and safely!

Fantastic experience: Steve worked well with our son and did a great job preparing him for the driving test. I would highly recommend Bill’s Defensive Driving School.

Fantastic experience: Outstanding instructor.

Fantastic experience: I used Bills defensive driving about 10 years ago. My instructor was Paul. He was very nice and calm. I wanted my drivers license but no one would teach me so I had to go through a driving school. The only thing I would say that was a con was Paul mixed up my driving time and thought it was a little later. I called and the rep told me that never happened before and he will see what's going on. It was resolved and I was happy. I also used the car to take my driver test which was great. I'm glad I went through them.

Fantastic experience: Thank you Bill’s Defensive Driving. My youngest child passed his behind the wheel driving test with a great score. My two older children also passed the driving test on their first try. Your knowledge and practice driving lessons helped all my children. Highly recommend this driving school and do the three, 2 hour lessons.

Fantastic experience: Stephen was awesome, he really helped me improve! He was a great listener, easy to talk to, and very patient. I really appreciated all of his help, and highly recommend him.

Fantastic experience: Shelley was great with my daughter who had never been behind the wheel before! she came back confident and ready to be on the road!

Fantastic experience: wonderful instructor ! my guy was named steve, he was very calming to drive with, gave clear instructions and pushed me to be better in the best way ! driving can be very stressful, but steve made it a fun experience experience!!!!

Fantastic experience: Shelly was fantastic! She made my daughter feel super comfortable. She prioritized safety and gave her great tips. Highly recommend.

Fantastic experience: My son had a great lesson today with Steve. He was very informative during the whole process and kept my son engaged. Highly recommend!

Fantastic experience: My son had his first lesson yesterday with Steve. He was very nervous as it was his first time behind the wheel and Steve was really great with him. He gained a lot of confidence from just the first lesson. I would definitely recommend Bill’s Defensive Driving School

Fantastic experience: Did very good and very vocal about what to do and what not to do

Fantastic experience: Steve was very knowledgeable and we felt completely safe in his hands. My daughter was nervous at first but he reassured her that she will be a confident and conscientious driver at the end of training. I appreciated his focus on road safety and defensive driving practices. I would highly recommend Steve and the driving school.

Fantastic experience: Nice, respectful, and friendly made the experience easy and great. Taking driving test next Friday I feel confident thanks to my instructors help.

Fantastic experience: Steve is an excellent instructor. He was recommended by 2 close family friends and he certainly lived up to the expectation. His positive feedback and instructions was very impressive. I highly recommend anyone to request Steve to teach their children to navigate our crazy roads.

Fantastic experience: I had my first driving class yesterday with Steve, he’s awesome super detail oriented and makes you feel 100% safe.

Fantastic experience: This is our second time to go with Bill’s for our kids drivers training. I really believe his teaching style was what helped make my first kid a safe driver, so we didn’t hesitate to be a repeat customer. Bill’s is great, informative, and super friendly. I highly recommend their school.

Fantastic experience: Been riding with Stacy. Excellent instructor!

Fantastic experience: Highly recommended, Bill driving school is very professional and they care for their students. Bill “Thank you so much for the great guidance and support to both my boys. They like you so much"

Fantastic experience: Instructor was amazing gave all the confidence my son needed

Fantastic experience: I had Stephen as my instructor for 4 lessons and he was amazing. The kindest and most patient guy, really was understanding with my initial anxiety. Was lovely to talk to and a great conversationalist. Only negative experience was due to a scheduling error and a very rude gentleman on the phone who was snarky and unhelpful.

Fantastic experience: Bill and Steve were absolutely awesome! I would recommend this school to anybody. They are very patient and thorough. My daughters were very comfortable with them. They are also very flexible with scheduling.

Fantastic experience: My daughter felt very comfortable with Steve - he was very knowledgeable. My husband accompanied them and spoke very highly of Steve as well said he went above and beyond . She can’t wait for her 2nd lesson!!

Fantastic experience: Our sons instructor arrived on time. He was very friendly and extremely informative! Provided information to our son that will Definitely make him a safer/more Confident driver..We signed up for a second course

Fantastic experience: Very good

Fantastic experience: Excellent instructors and amazing customer service we had to cancel an appointment due to illness they were 100% willing to work with me reached out we got everything sorted out highly recommended

Fantastic experience: After just one lesson my daughter was feeling confident and she had the tools she needed to drive safely.

Fantastic experience: Instructor Stephen Wallace helped me tremendously with my fear of driving on the freeway. After 2 years I can happily say that my fear is gone. Thanks to his patience and care in teaching, the wonderful tips he shared with me, and the calmness he conveys in his sessions. I highly recommend this class for people who are anxious or have had accidents on the road.

Fantastic experience: Great experience working with Bill’s Defensive Driving School. They were professional, courteous, always communicative and on time. Thank you!

Fantastic experience: Satisfied customer here. My daughter just passed her driving test with flying colors after the 3-lesson pack with Bills. Instructor Steven was excellent. He taught her the finer points of driving and even drove around the testing area during the last lesson to get her comfortable. Scheduling was easy and efficient. Highly recommend to any parents with kids about to drive.

Negative experience: Not the best experience with my instructor. Was too distracting with unnecessary talking and slapping on windows and mirror. Also i was not in control of the gas or breaks so it was just really confusing to drive the car.

Fantastic experience: My son started his first lesson today. His instructor was Steve. My son only said good things about him and how he was patient, gave good instructions and really made his lesson a comfortable one. He still has 2 more lessons to go. Thank you Steve!

Fantastic experience: Very responsive and experienced and pleasant to work with

Fantastic experience: I was so fortunate to have Steve as my driving Instructor. He is excellent, teach you how to be a great driver and most of all accident free. Highly recommended.

Fantastic experience: solid and sensible advice, clearly presented.

Fantastic experience: Such a wonderful and needed service for parents!

Fantastic experience: I had very great experience with this driving school. First of all, their customer service person CALVIN was amazing in assisting me with getting my appointment. He even helped me get a better behind-the-wheel appointment schedule with DMV! And then my awesome instructor STEVE - I'm so grateful for his tremendous patience and very detailed way of teaching. His passion for what he does was evident during our classes - it's beyond just giving you what you need to learn, but he made sure I understood what is safe and unsafe, and he will make you really comfortable and confident right in the beginning. He was very professional, always on time and very encouraging. The training I received was very thorough, and he showed me actual situations on the road and made sure I understood what to do in those scenarios. I've conquered my fears due to my driving restrictions in the past (health reasons - vertigo). I came very prepared for my test day and so I passed! He gave me so much confidence especially when he took me to the freeway! I was very comfortable during all our class sessions. He's very considerate, too! I highly recommend this driving school and make sure you request for STEVE! Thank you so much again, Steve! :)

Fantastic experience: My daughter was a bit nervous about her first driving lesson but 2 hours later, she felt more confident and relaxed about driving. Thank you Steve.

Fantastic experience: Steve was great and very happy with how he is teaching my daughter to drive. Great communication a d everyone has been more than helpful.

Positive experience: I got some good suggestions that have ultimately helped put my driving in perspective and make me a safer driver.

Fantastic experience: Steve is very good teacher I had no idea if I can get my license but he helped me get my license by practicing driving and thought me how to be a good driver I appreciate him and who ever is trying to take a lesson they should get their lessons with Steve he is the best teacher for teaching driving .

Fantastic experience: i am learning how to drive for the first time in my 40's, on the other side of the road, in a busy city. if i hadn't found Bill's Defensive Driving School - i probably would have given up by now, after experiencing some mediocre, stressful teachers over the last 2 years. The instructor here, is generous and encouraging, collecting me from my home and sharing his many years of driving expertise. I am able to absorb a tremendous amount of information during our lessons, not because i am amazing, but due to his expansive teaching ability to assess my needs and help me get the most out of the time. i am becoming a good, new driver and i feel confident under his guidance, and safe in the car learning skills and having great conversations about the psychology of the roads and other drivers. i am so lucky to have found this school - its worth every cent.

Fantastic experience: Highly recommend this to anyone that needs help with their driving skills. Bill's teaches you to be the best defensive driver behind the wheel and on the road. He goes in dept with your training to make sure that you will be perfectly fit for the road.

Fantastic experience: Last year we hired Bills team for lessons for our daughter. It was the best and most appropriate use of our time and money. Bill works our area and picked her up on time and taught her the basics behind the wheel. Things that we as parents didn't or couldn't teach. Fast forward a year and during this pandemic, we hired Bills teams to teach our son the same lessons. Bills knowledge of traffic laws and vehicle maintenance as well as public safety is top priority and I will suggest his team to any one needing lessons. Worth your time and money.

Negative experience: I had a terrible experience with Bill. For the entire two-hour lesson, he had his feet on the brake/gas pedals on his side and his hand on the wheel, effectively driving for me. This gave me no sense of how my actions were affecting the car as he would, for example, tell me to brake while already pressing the brake himself. In addition, he was constantly grabbing my hands and moving them which was incredibly distracting and inappropriate. It was a very unpleasant lesson and I feel as though I learned nothing.

Fantastic experience: Very professional and reasonable teaching style.

Fantastic experience: I had a great experience with this driving school. I signed my son up for 3 lessons, and even though he only wound up taking one lesson, they were very thorough in following up about the remaining lessons. Excellent customer service! For the lesson he did take, he had Bill as an instructor, and we found him to be calm, thorough, and instructive! I did a lot of research to find the best local driving school and I'm pretty sure this place is it. Highly recommend!

Fantastic experience: The staff in customer service, Deborah especially was so helpful and attentive. My driving instructor Paul was so nice, a delight and very knowledgeable and helpful and patient. He is also very funny! I would definitely recommend this driving school, they are great!

Fantastic experience: Great instructor thank you so much

Fantastic experience: This has been one of the most wonderful experiences I had , They treat my son with respect and very professionals I even learned a lot from them since they let me rite with them on the back seat. That shows me that they have nothing to hide.

Fantastic experience: Steve was an excellent driving instructor ! He taught me so much important and awesome stuff about being a great and safe driver to prevent accidents and to be aware before they even start or may occur , I would recommend Steve and this driving school to anyone wanting to learn to drive ! I will be re-scheduling for another lesson soon ! Thanks Steve !

Fantastic experience: Every step of the way, the folks at Bill's Defensive Driving School have been courteous and responsive. The office staff always answers the phone, and they provide clear instructions and information about each step in the process of obtaining a driver's license. The online course in thorough, my teenage son passed his learner's permit exam on the first attempt. His driving instructor, Paul, gives clear instructions, in a patient calm manner. My son is now enjoying learning how to be a good driver, and I'm learning a lot about how to be a better teacher to him as I ride along. For my son's 17th birthday, I gave him the gift of Bill's Defensive Driving School course, and it 's been worth it as the experience of learning to drive is so important. It's been the gift that keeps on giving.

Fantastic experience: So glad we found Bill's defensive driving school. Another local school in our area that friends referred us to didn't answer the phone all week/return our messages so we found Bill's school through Yelp. Steve our instructor was patient, informative, and an amazing instructor. SO impressed with the quality of instruction. My daughter thought it was so much easier to drive than she had anticipated in large part due to the calm, and reassuring teaching from Steve.

Fantastic experience: Very easy to book an appointment and great follow-through from the team. The team has been very kind and patient with our nervous new driver. Recommended!!

Fantastic experience: Great customer service, Very knowledgeable staff, and use some of the safest cars available.

Fantastic experience: As a senior experienced driver in my 80's I'm happy to recommend Bill's school. Though I'm an experienced driver (over 50 years) I found the DMV driver's test challenging for its rigorous emphasis on driving details one often takes for granted. My instructor, Paul, patiently pointed out crucial demands the test makes on even an experienced driver, one of which caused me to fail my first test. I will go into the next test much better prepared because of his thoroughness! Thanks, Paul! Joe Dorsey

Fantastic experience: Roland the instructor was very patient and very knowledgeable about the rules of the road and also what the DMV driving test will be about. My daughter felt very comfortable and was driving a bit more confidently (even in traffic!)

Fantastic experience: My 87 year old mother needed a "refresher course." The instructor was patient and did an awesome job. I am convinced that an unbiased honest reminder of rules of the road is keeping my mom behind the wheel making safe decisions. Thank you Bill for the great training and helping my mom stay safe on the road!

Fantastic experience: Bill has a pleasant and friendly demeanor that put my teen at ease (who was nervous). He encouraged me/mom to ride along so I could get pointers on training my teen to drive. Bill was thoughtful and very knowledgeable about all the driving rules, as well as having a lot of good cautionary tales. Overall, I’d highly recommend Bill as a driving instructor.

Fantastic experience: I needed a back to work assessment after having a stroke 40 days ago.I did my assessment with Steve, very hands on instructor gave me plenty of advice and tips for defensive driving.Steve knowledge is great and he has very calm teaching skills. Would definitely recommend to all teenagers and adults. Online registration easy. Thanks Steve e

Fantastic experience: I wanted to start driving again, after not having been behind the wheel for over 25 years. I'm SO glad that I contacted Bill's Defensive Driving School for some driving lessons. Paul is an amazing instructor, and had me at ease almost right away. Within half an hour I realized that I no longer had a death grip on the steering wheel. We covered many different driving situations and I felt at ease with all of them. I'm even looking forward to lesson #2 and driving on the freeway...

Fantastic experience: I rode along with Steve and my 16 year old son, and was blown away by the quality of the teaching, and the amount of useful informatio about driving, traffic, accident avoidance, etc.. I've been driving for decades, and I learned a few things myself. Absolutely excellent.

Fantastic experience: Great communication, teacher came on time and was great! First lesson 2 hours and can’t complain. He took his time explained everything in a calm and professional way.

Fantastic experience: We have 2 teenagers who learned to Drive with Bill's Defensive Driving School. Calvin in the office is super helpful and easy to work with when scheduling lessons. Roland was our instructor and he's incredibly patient, thorough, kind, and encouraging. We highly recommend their driving school.

Fantastic experience: Roland is a very knowledgeable instructor. He was patient and kind, which boosted my son’s confidence and calmed him so he got so much more out of the lesson.

Fantastic experience: Great experience. Friendly and knowledgeable.

Fantastic experience: Very patient and detailed driving classes for our teen. As experienced drivers we even learned/ and we’re reminded of some things. We would happily recommend this school to others.

Fantastic experience: I highly recommend Bills defensive drivng school. My 17 year old daughter needed to do her 6 hrs of professional behind the wheel instruction and I chose this company because they allow a parent to ride in back during the lessons so we can see what and how our child is being taught so we can continue on the same path while we are practicing with our child later. Steve was our instructor and he was very calm, friendly and thorough. He explained as he went and gave her the chance to drive city streets, freeways, both in good weather and rain. The best part is by driving with them I became less stressed about taking her out driving just the two of is which keeps her calm while she is practicing driving. I would recommend Bill's to ever parent teaching their teenager to drive.

Fantastic experience: Steve was awesome ,professional ,patient,polite and very clear on directions.He did a lot more than what I expected just his way of teaching it’s not your normal teacher make right make left .Steve is legit.

Fantastic experience: Extremely flexible, very reasonable prices, will pick you up from a location that you both agree. Both my son and my daughter learned so much. I would recommend them to anyone.

Fantastic experience: Fantastic behind-the-wheel instruction! We had our first lesson yesterday with our son and he learned so much! We highly recommend Bill’s Defensive Driving School.

Fantastic experience: Easy and professional to book lessons. Roland was so kind and patient as an instructor. Very thorough in all that he covered and very encouraging.

Fantastic experience: Steve was an excellent driving instructor for my son! I was amazed at how much he could teach him in 2 lessons and will definitely have him take a third lesson before his test. Steve’s manner was very calm which transferred to my son and he was absolutely attentive & gave good advice throughout the lesson. My son drove the entire 2 hours for each lesson and got an incredible amount of diverse experiences. Well worth the money!

Fantastic experience: Great instructors! They help you to keep defensive driving skills in the conversation with your child from the start and have concrete feedback/practice route recommendations. Have used Bill's for 2 of my teens, plan to go back for the 3rd.

Negative experience: Unfortunately, our experience was not very good. Despite the fact my wife is a foreign adult, with absolutely no prior driving experience or working knowledge of basic motor vehicle controls, our instructor Bill (owner of the company) breezed through a very rushed presentation of the seat and mirror adjustments. After a short orientation of the lights, steering wheel and pedals, he insisted we "hit the streets" quickly. My wife was visibly nervous and confused, which he seemed to disregard, leading us onto one of the busiest roads in our area. He ended up doing most of the driving, reaching over to control the wheel and using his brakes and accelerator, more than she was able to do, since he never took the time to let her get comfortable with things. Although I will commend Bill for his thorough knowledge of traffic laws and nuances of defensive driving, he needs to work on his communication skills. He spent too much time joking around, telling stories and poking fun at my wife's nervousness, rather than taking time to realize she would benefit from a slower, more deliberate orientation and introduction to using the pedals and steering wheel. As another reviewer also commented, Bill spent too much time pulling over to talk. Rather than keep things very simple and focused, he seemed as much or more interested in relaying his perspectives to me, in order to ensure I would carry on with his job of instructing her, at times in between lessons. I did learn quite a bit, to his credit. Yet, the person he should have been more focused on was my wife, who felt she did not get much out of the lesson. Additionally, he was not dressed professionally, in my opinion, wearing a sweat suit rather than slacks or jeans and a shirt. Finally, his office staff was not particularly helpful or impressive, as they bungled the appointment time and location, leaving us waiting for almost an hour after our scheduled time and not letting us know until we called them to ask the reason the instructor was late. We have since begun lessons with another company, who sent a very patient, professional instructor, who has succeeded in taking my wife from being a nervous wreck to an eager student. Bill and his group may be good with many others, just not us.