911 Driving School of Marysville

Fantastic experience: Shane was patient and a great teacher! Great for any anxious drivers, I highly recommend.

Negative experience: I had a 30-minute warmup and skills test with Betsy, but unfortunately, she wasn’t friendly. She mentioned she wouldn’t communicate during the warmup, which I found surprising. I had hoped the warmup would serve as an opportunity to establish communication with the instructor and help ease my anxiety. Overall, it was a disappointing experience. Not recommended.

Negative experience: Do not recommend. Not sure if other 911 driving schools are run better but this one is a joke. We have had countless issues and have waisted so much time due to changes in policies that people aren’t notified of until you show up for a scheduled appointment. Booking appointments are usually weeks to a month out as well. So if your appointment gets screwed good luck getting back in any time soon. Seriously try somewhere else if you value your time at all.

Fantastic experience: Was very nervous for my warmup and drive test but Marc was my instructor and he was so helpful! His friendliness helped me relax and he was very professional. Thank you 911 Driving and Marc for giving me the courage to pass my test :)

Fantastic experience: I recently went there to take my five 1 hour lessons, when I started I was super nervous and scared about how I would do, but Betty my drive instructor and mark were absolutely amazing and so sweet every time I drive with Betty she was absolutely amazing and super kind she deserves employee of the year!!! She made me feel so comfortable and safe while driving and made it to where I wasn’t nervous or scared to be driving on the road or anywhere she was so helpful and amazing and I couldn’t have asked for anyone more kind, Helpful, And such an amazing person in general. So thank you so much Betty!!!! I’m now so confident and excited to drive every day! ❤️

Negative experience: I went to take the knowledge test and didn’t pass the first time, I had paid $30 dollars and they made me pay another $30 to retake the test, when I just went to 911 driving school of Bothell and I was able to retake knowledge test at no additional cost. Also I booked a road test and wasn’t able to make it because I got covid, so instead of re-scheduling they cancelled my appointment and haven’t refunded my money, I called last week and someone was supposed to call me back on the refund and nothing, NO call NO refund. I paid the $75 dollar fee on 11/23/2023 until date I haven’t received my money back.

Fantastic experience: Friendly Staff, knowledgeable, professionalism, and integrity. they understand family busyness, and I want to thank Pam for every accommodations shes done for my boys. I want to thank the drive instructor for being patient with new drivers, especially when your teenager thinks they knows everything.

Fantastic experience: You won't be disappointed by this driving school whether you are a young person or adult! This staff has amazing customer service, competency, compassion, and empathy for the everyday life happenings of its customers. Pam, the lead manager is a phenomenal servant leader! We signed up for the largest package for driving school for my 17-year-old daughter and we are so satisfied with the driving skills she has walked away with!! Pam encourages a growth learning environment and provides a very professional calm environment for driving students to learn and be successful!!! There were times like I felt like I was failing things with a busy schedule and she helped me stay positive with her contagious loving and caring spirit!

Fantastic experience: Mark C was an incredible instructor and all the 911 instructors have such amazing way with the students highly recommend for all new drivers

Fantastic experience: Hans did very good and taught me the right way to drive on the steering wheel and ever since then I've been driving better

Fantastic experience: Pam was awesome great customer service

Fantastic experience: Pam is amazing and went above and beyond for my twin boys. She made not only them feel welcome but me as well. She was very professional and prompt with information and scheduling. She is a pleasure!!!! I am bummed for our conversations to be over! Thank you Pam. Mina the instructor was great with my twin boys! Thank you 911!

Fantastic experience: Very Polite, respectable, professional 10/10

Fantastic experience: Had a excellent experience with the scheduling staff and drivers. Specifically Logan, he had a great attitude when I was on drives with him. Even though I was not confident in myself yet he was calm the entire time and was very encouraging. Scheduling staff always helped me schedule drives to times that worked well for me and my schedule.

Fantastic experience: Very professional and friendly staff. They were courteous and incredibly helpful with any questions I had. Would highly recommend this place to all!

Fantastic experience: I found 911 driving school to be very professional. All the instructors are very knowledgeable. They did a great job in the classroom and on the road. The staff is friendly and accommodating. I would pick 911 driving school any day over the other choice we have locally.

Fantastic experience: They have best teachers, and very Fair and professional testing officer. Best driving school!

Fantastic experience: I had a great experience practicing and passing my driving test! Catrice Winston was extremely helpful and a great instructor. Completely recommend!

Negative experience: Horrible experience for my son, over booked and did not log his drives then came back with, it’s their policy to complete drives in a short time but we can pay for the whole course again…WTF unprofessional management. DO NOT USE THESE THEIVES

Fantastic experience: My wife takes lessons here and the guys are patient with her, also let her know her weak areas and works on them.

Fantastic experience: It's was great. Respectful staff, quick, and easy. Highly recommended place.

Fantastic experience: My friend just mentioned this place as where he took his driving test, so it was the only place that came to mind when looking to do a driving test. I can honestly say, I'm glad that I went here. The instructor made me feel at ease, and by the end of the test, I was relaxed and at my best. Even after the test, she gave me a few great pointers on what I should work on, which didn't feel like criticism. It felt constructive. I am happy with the service that was provided.

Fantastic experience: The guy instructor was so nice and friendly I really recommend you guys to have him as your driving instructor because I passed my driving test because he was so specific and tells you what you need to do to pass your driving test I wish I could remember his name but he is the best

Fantastic experience: The staff and instructors are knowledgeable, responsive and professional. The instructors are extremely helpful and courteous. My nephew, who is Philipino, needs additional help and they go out of their way to help in class and while driving. I'm extremely impressed with all of their instructors and staff. I highly recommend them!!!

Fantastic experience: The instructor trainer by the name Albert is very professional and also a good communicator. I had an awesome driving experience with him as instructor in which I passed my road test three days after a nasty experience with defensive driving school in Marysville. I highly recommend the 911 driving school in Marysville.

Positive experience: My son went thru here to get his license, he enjoyed and was comfortable with all the instructor's. I recommended this place to a few friends for their families.

Positive experience: The driving instructors are great! I think the communication and coordination of classes went well considering it was all conducted on-line.

Fantastic experience: My daughter had a very good overall experience with 911 driving school. Due to covid the in car lessons are very limited, however, the school makes sure the student is able to complete all of their drives within the 6 month time period. We started the driving school at the same time that we started preparing to sell and buy a new home and on top of that caught covid ourselves. We nearly ran out of time to complete the lessons but the ladies that schedule the appointments always made sure my daughter was able to get her drives in! Every time I had questions they answered them and everyone was very helpful. There was one instructor (Not Al, Al was completely wonderful and we requested him for her last lesson and drive test because he made my daughter feel comfortable and his feed back always helped) that she did not have a good experience with and when I reached out to the school for her remaining lessons and drive test to schedule and make sure my daughter was not with the same instructor they were accommodating and made sure my daughter worked with an instructor that was better fit for the job. I am not putting names in the review of the instructor that made poor judgments in the lesson with my daughter because the school took our feedback and acted accordingly with the instructor and also making sure my daughter was able to successfully continue her lessons and drive test. In about 4 months it will be time to start our next child's lessons and we 100% will be going with 911 driving school again. 1 out of 4 complete. YAY.

Fantastic experience: I have now put all 4 of my children through this program. I highly recommend it to all parents. The kids get the best instruction and are able to ask real life questions. I have been so pleased with our experience. 4 kids in 10 years. Great program!!

Negative experience: This is the second time going through this school. I would say, our first experience, pre covid was much better. Our second time around was all through zoom. The zoom classes were just fine, it’s the drives that are a huge problem! They don’t have enough instructors to do drives for all the kids. I know they want to make money, but maybe they should stop taking so many new kids Until they can help the ones that have been waiting months and months to get their 5 drives done. Another HUGE issue I have is the drive test. They won’t let you use your own car because of covid, but they still want to charge you to use their car. So we are forced to pay the fee because there isn’t any other options. After I paid $550. The drive test is maybe 10-15 mins. I was told the fee is covering the wear on the car. Really? You take these kids driving for an hour at a time. That’s where the wear and tear comes from. After everyone paying $500 plus, it’s frustrating that our hand is forced to pay the fee. I get it’s a business and it’s about making money, but adding that extra $40 is ridiculous. We have two more kids to put through drivers Ed and we probably will look into a different school next time.

Fantastic experience: Great instruction inspite of no in person teaching during the pandemic. Consistent communication and reminders of upcoming zoom lessons and drives. My son’s instructor , Al, provided good feedback during his drives and made him feel at ease and not nervous at all.

Fantastic experience: Very friendly and helpful. A pleasure to do business with. I highly recommend them.

Fantastic experience: I have just finished putting my 4th child through this program. I recommend it to everyone I know. The instructors are honest and straight forward with the kids. They also are patient while driving.

Fantastic experience: The people in the 911 driving school were all very nice from the receptionist up to the instructors. Special thanks to all my instructors all of them were kind and very helpful. Keep up the good work !!! God bless and stay safe always.

Fantastic experience: The instructors were very informative and caring. My daughter learned so much. She had a good experience here.

Fantastic experience: Great experience for my daughter. She got the reassurance she needed to become a confident driver.

Fantastic experience: Taught me well and I have my license now. It was super hard to get drives because of Covid, but that’s not really their fault

Fantastic experience: Even in tough scheduling 911 gets the job done. We are confident our new driver is as prepared as possible.

Negative experience: I use to love this place the staff was always very polite and helpfuland welcoming. Now they have hired new staff and one of the ladies there who answers is very rude and snotty to me and my daughter when we cqll for help. The other ladies are nice and helpful I'll be taking my kids somewhere else when my daughter is done with her test. I've tried calling the Manger and email but the rude lady always responds

Fantastic experience: They where great to deal with.

Fantastic experience: My experience at 911 Driving School was above beyond my expectations. I was treated respectfully and they explained any questions that I had until I understood exactly what was being expected of me.

Fantastic experience: I just passed my road test recently. I had the best experienced learning in this school, highly recommend this school. My instructor was extremely helpful and was kind. Kelsie Macdonald helped me a lot, she gave me a bunch of tips and gave me confidence about my driving skill. My examiner Elizabeth was so chill and nice to me the entire road test. I highly recommend Elizabeth as your examiner and Kelsie Macdonald as your instructor. They’re both amazing.

Fantastic experience: My son loved his experience at 911 Driving School. He really enjoyed Al his main driving instructor. He made a point to schedule all of his drives with him. Al was personable and patient. We also found the zoom classes to be so convenient! My older son went through the same program in-person and I will have to say for our schedule, we prefer Zoom in this scenario. We were able to go on a family vacation while still attending classes in the afternoon for the hotel lobby. Great program!

Negative experience: We got there 30 seconds after the 5 min span of how late you can be and didn’t let my some drive because we got stuck because the road was closed and we got stuck at train tracks from train and have to reschedule the whole drive and on top of that they cut your drives short about 15 min every drive.

Fantastic experience: I loved the integrity of Jess

Fantastic experience: We have been very impressed with the level of training & education our children have received at 911 driving school. The instructors are knowledgeable and professional. Our children will be safer on the road thanks to this program.

Fantastic experience: Both my sister and I took drivers Ed here. It was the most amazing experience. I left with so much knowledge that went further than the basics. I felt safe in all of my drives and classes! If I’m still around when it’s time for my kids to go, I will 100% be taking them here. In fact, I loved it so much I came back to work here a few years later!

Fantastic experience: 911 Driving School Marysville did a great job of helping to teach our daughter to drive! The instructors were friendly, good educators, and encouraging. The front desk staff were very helpful with navigating the paperwork and state requirements, which were especially challenging because of Covid lockdowns. I will recommend 911 Driving School Marysville to all of my daughter's friends and their parents, and my second daughter will be taking classes there when she comes of age!

Fantastic experience: This is our favorite driving school. Oldest took DE from a different school and had a bad experience. Other 3 kids went here and had good instruction. Some of their visuals are getting dated though!

Negative experience: I like the other instructors but the blond lady is very rude, I know by looking at reviews and hearing from my friends you guys know about her attitude towards the students and the people who take the tests. I understand you have to make sure people who are going to be driving are good to be able to drive but having someone that rude isn’t going to help the person taking that test feel confident or comfortable to drive at all. Some of the instructors know they are dealing with anxious teenagers who want to drive but they aren’t rude when someone makes a mistake, I know that is a good reason to fail someone, I just think if you guys really cared about your students you would talk to her about her attitude problem. There is no need for her to make drivers even more anxious than they already are by being rude to them. I will tell anyone is thinking about taking it there to turn around and ask for another instructor if they get the blond one.

Fantastic experience: Excellent experience being taught by cops, they all taught me what I needed to know about defensive driving, It started out intimidating and erroneous at first, but as the lessons went on, learning to drive got easier, as well as less anxious. I can think of no better teacher than our beloved law enforcement. These fine men and women of the law will make sure you all will drive safe, and smart on the road ahead. As a former student, I wanted to thank you all again for your patience and help, I wouldn't have gotten over my driving anxiety without you all

Fantastic experience: Best driving school ever Office gals are sweet as pie and very helpful

Fantastic experience: This is the best place to learn how to drive!! I received great tips and lessons while driving and taking the classes! It’s taught by actual police officers making the information that much more useful!! I highly recommend Marysville 911.

Fantastic experience: just a really good experience. took the driving test with (i wish i could remember her name) and she was super friendly and made me feel relaxed and unpressured, which made the entire test that much easier to get through. thank you for that, ma'am!

Fantastic experience: Excellent experience from the front office to all the instructors. So glad we chose them.

Fantastic experience: My son learned a lot (probably more than I know) from the online and hands-on driving. Definitely worth the money!

Fantastic experience: The school is facing challenges due to our current social conditions but was very helpful with scheduling my twins drive times. Everyone has been polite and professional. Al was excellent with my daughter and made her feel comfortable driving with him. They gave me valuable feedback to help me teach the kids to drive. I recommend this school.

Fantastic experience: Instructors are patient and communicate really well with the students. Also if there needs to be a schedule change, they are flexible and accommodating. Such a great experience!

Negative experience: We have tried to schedule drives for our daughter and they are so booked out where she will not have her drivers license on her birthday. We’ve asked to go to another 911 driving school and we were told they are independently owned. I would think they would partner with the other schools so these students don’t have to wait four months for one drive and they can’t be scheduled back to back; have to wait at least 5 days before you can schedule the next visit. We have a few friends with the same issues and are very frustrated as well! Our daughter has said the instructors are helpful; just the drives have been scheduled so far Out so there is no consistency. We did miss two drives due to illness and we had to pay for every drive. I wish we would have gone elsewhere and tempted to go somewhere else to finish up. Absolutely ridiculous and they won’t work with you!

Fantastic experience: My son took the driving classes online and had a great experience. Would highly recommend.

Fantastic experience: 2 of my kids went here and it was a good experience for both them and me. Likely will sign my other kids up when the time comes for them to start driving as well.

Fantastic experience: This is a very good quality driving school taught by amazing past and present officers. I found that not only did I learn everything I needed to know but I also enjoyed going to class because the teachers always made it safe and fun environment for us.

Fantastic experience: This was a great experience for driver's ed. Loved everything...online teaching, my daughter loved her drives with her drive instructor, communication was great, incredibly helpful with any question...good people!

Fantastic experience: Even with the Covid struggles they have been amazing in helping to make my kid a safe driver. Thank you

Fantastic experience: The instructor I had was very nice and polite. She was very understanding about me being g very nervous. She had patience with me and was very understanding with and how nervous I get around other people, especially people I dont know. She let me take my time. I am very happy with the 911 driving school of Marysville. I highly recommend coming here to take your driving test. They have a high pass rating.

Positive experience: I was a bit skeptical at how drivers ed was going to be on zoom but the teachers were great, the drive instructors also great and friendly. Scheduling a drive is a little difficult as they book fast but other than that no complaints.

Fantastic experience: I loved attending the courses that were coherent and fun. Whenever I had a problem they were quick to help. This is a quality school and the instructors are very nice.

Fantastic experience: Very helpful/informative staff, quick to respond, super nice and helpful when I did have to go into the office. I had a lot of questions, kind of overwhelming trying to get everything done remotely, everybody was always kind and patient with me. Great teachers. Patient instructors. Will definitely send my other kids through these guys! thanks 911!

Fantastic experience: I loved going to my teen driving classes, the driving instructors were so nice and not as intimidating as I thought they would be. They were really straight forward with getting the message across, which was great because I do tend to have a short attention span in classes or long lectures but I’m definitely enrolling my sister here for her classes when the time comes.

Fantastic experience: I don’t know about the classes here because I already had a foreign driver’s license so I didn’t have to take any classes. However, I had a really good experience taking both written and driving exams here. I think the person that tested me was a former police officer, if I’m not mistaken. She was a bit stern/intimidating but overall very professional, respectful and kind. I would totally recommend.

Fantastic experience: Great place to learn Driving. you wanna learn to drive good, go here

Fantastic experience: Very good experience here nice people affordable price and they passed me so I could get my license.

Fantastic experience: We had two kiddos go through 911. We loved every moment. The instructors are wonderful and caring, not to mention accommodating. We recommend them all the time to friends!

Fantastic experience: Got my license back after 13 years during a pandemic. Im glad they made this available when the dmv is closed. Passed both my tests the first time and everyone was nice and professional during my testing process.

Fantastic experience: Wow!!! The stress of a first time driver can be overwhelming. I can honestly say that my son is a better driver from this experience. The instructors professionalism, great attitude along with calming and at times funny humor made for the best learning environment. They focus on the basics and take the time to correct and practice on their shortcomings. Not cheap, but you get what you pay for. When it comes to my kids safety, this is well worth the expense and should never be compromised.

Fantastic experience: Even though classes like these are forced and way too expensive. 911 is a good company and they did a great job.

Fantastic experience: My oldest just went thru driver's ED. 911 was so great to work with. Due to Covid everything was moved online and taught over Zoom. If any changes needed to happen they called and emailed. We loved that we could reschedule classes online, if for some reason the scheduled class didn't work for us.

Fantastic experience: My daughter learned a lot and all of the instructors were kind and professional.

Fantastic experience: By far the best place to entrust one of the biggest milestones our kids have. Learning safe driving techniques by current, or retired officers.

Fantastic experience: My daughter who was 18 came here to take the class just to get hands on training so she could get her drivers license. I got to sit in on a couple of the classes. The Teachers are actually police officers and I feel that gave them more of a hands on Knowlage about the laws. I mean come on, who better to teach a driving class than an officer of the law. It was actually nice to see them out of there uniform and less intimidating, there people just like us. I know that at times when you see a police officer they can seem to be a little intimadating and thats not at all who they are. Taking this class has helped my daughter see a funny out going not at work, well on the job kind of guy's. I would recommend this driving school over any other driving school that is for sure. When my daughter would come home after class she was excited to go back and couldn't wait till the next class and that is definitely what you want at any age.

Fantastic experience: I had to try to teach my daughter how to drive but she fought me tooth and nail. At that point her grandfather stepped up and took over our own lessons. I lived close to the 911 driving school so I called to inquire. The big deciding factor is that the kids are being trained by actual police officers. Who better to teach when the police know all the driving laws and rules of the road more than the average person. I felt confident in my choice and the money spent was more than well worth it. She is a great driver today and im glad she went through 911 driving school for this. Anyone on the fence, call to get information. The people are great!

Fantastic experience: Loved it,She got her Driver's license. TY!

Fantastic experience: Great driving school for my teen. Gave her confidence and great skills!

Fantastic experience: My daughter’s been doing 911 driving school for 2 weeks now and she enjoys it. It’s a little weird cause she has to do her classes online through zoom instead of going in person. But that’s Ok. Her online instructor is very nice and the people in the office are also nice. She is scheduled for her first drive next week so she’s excited about that.

Fantastic experience: My daughter was doing classes in office, covid came about they set up online classes immediately. She enjoys going/zoom class as well as drives. She enjoyed her experience with this company & she lets her friends know as well!

Fantastic experience: My son went through the program and learned so much. He is an excellent driver because of it. We would highly recommend the 911 driving school.

Fantastic experience: Both my kids attended 911 Driving School. Very pleased and impressed with everything about this school!

Fantastic experience: This is epic place, very cool

Fantastic experience: As a parent the first hour of class was very informative, and if the instructor was not sure the ladies behind the scene are fantastic.

Fantastic experience: We had a wonderful experience going through 911 Driving School in Marysville! My son just completed the classes, behind the wheel, and knowledge tests. All of the instructors were very knowledgable, patient and helpful to my son and the office staff was helpful and communicated promptly with the students and parents. Even during the COVID pandemic, 911 driving school did an amazing job helping the students successfully finish the class and ensured every safety measure was made. Thank you 911 Driving School in Marysville/. Looking forward to working with you in 5 years for my other son!

Negative experience: The blonde office person that works there is the rudest person I have ever encountered. She treated me like a kid and talked down to me and doesn’t expect someone to respond in the same mannerism. She ripped my driver test up after being rude and I was just making sure I wasn’t signing anything that I haven’t read regardless if I turned over the paper making sure. She then told me I have to reschedule because I was crossing my T’s and dotting my I’s. I don’t and won’t ever refer anyone to this place period because of bad representation of the company and location. Don’t treat someone with disrespect without expecting it back.

Fantastic experience: I highly recommend this driving school. They teach all of the skills while straight talking to the teens. They really have way of getting the message through. They have done a good job of changing for the current times too. All online for classes... it worked out well. My 18 year old went here and he is now a really good and responsible driver. No tickets or accidents. And my 15 year old is in the process of getting her license now.

Fantastic experience: the people at 911 are professionals, friendly and cordial... and run a great business, i was in and out in no time and my only wish is that they tested for motorcycle endorsements too

Fantastic experience: We love 911 Driving School! Both of my daughters took their driver’s education through 911. There are different class options to work with different schedules. Make-ups were easy. Teachers were GREAT! A very positive experience. Would definitely recommend!

Fantastic experience: The instructors are friendly and about giving a good experience. I would recommend going to the 911 driving school.

Fantastic experience: I am very impressed with the instructors and their commitment to making safe drivers! Quality people who care - thank you!!

Fantastic experience: A great concept in driving schools, all of the instructors are law enforcement officers. Learn from the best. I hear great thing from my friends who have sent their kids here. Their goal is to help the kids be collision free and ticket free for life. Where were they when I was a teenager? I have three kids coming up and they will all go here.

Fantastic experience: Knowledgeable, pleasant, and interesting instructors! Real life experiences so valuable and appreciated in this experience.They work well with teens and are able to help develop confidence in their driving skills and respect for safety and rules of the road. Front desk workers are exceptional! They are so pleasant and helpful with arranging drive schedules and answering any question one may have. Students and parents are always greeted with smiles.

Fantastic experience: We sent three of our grandsons through the 911 Driving school course for new drivers and were very impressed with the results. Our boys are doing great several years later and recognize their responsibility to be be safe drivers.

Fantastic experience: took my test to get my license here and got a 92% first try! Nice people and better then defensive driving.