Premier School of Driving

Experiencia negativa: Please, save your time and money. They gladly take your money but do not provide the services. You can never obtain appointments for one-on-one driving time. This keeps your student driver from advancing.

Experiencia positiva: This was an okay school to go too, although I believe it wasn't the best it had great instructors like Tanya S. who made drive times fly by with her amazing personality.

Experiencia negativa: BEWARE! Fraudulent business practices and exploitation of minors! If I could give “negative stars” I would! My daughter, paid over $350 for this driving school in February 2023. She completed the classroom course wonderfully. She received her driver's permit at MVD and has completed well over the required practice driving time, with us. However, she has not had any success with scheduling ANY driving time with a Premier driving instructor. She has made countless attempts to schedule time in their automated online scheduling system since September 2023. Time and time again, the system says there are no times available. She has continued checking the website consistently over the past 4 months but is always told that there are no times available. She has also tried emailing the business multiple times, only to be told that there are no times available. This is absolutely unacceptable. My husband and I have resorted to assisting her in attempting to schedule her drive times, but to no avail. Apparently, there is not a functional office phone number for this business that we can call and speak to someone. We have been told that email is the recommended way to communicate with Premier, which we did. Someone finally did respond to our email and said that our daughter could have an hour of drive time the morning of 1/7/24. When we tried to confirm the appointment before driving all the way to the Montaño location (from the East Mountains). A person finally responded to us the morning of the lesson and said they didn't have times available, anymore. Again, this is completely UNACCEPTABLE! How are students intended to complete this course if there are NEVER any driving times available. We paid a premium fee for this course. We expect a premium service, and for this company to live up to their end of the contract, otherwise this is what is considered, fraudulent business practice and exploitation of a minor. Yes, this company is EXPLOITING these young people. They are paying for a time sensitive service, but are then unable to complete it, due to the negligence of Premier. I understand there are many, many more young people in the same predicament as our daughter. Apparently, this exploitation is widespread. We are extremely disappointed and would like a full refund, as we are now having to seek out another driving school, so she can finally obtain her provisional license. She has school and work obligations which she needs a driver's license to be successful at. If they are unable to uphold their end of the contract, or give a refund, we plan on filing a complaint with a Better Business Bureau, as well as potentially filing a claim in small claims court to gain a full refund. In addition, we will be contacting local news stations to inform the public of these business practices and to warn others.

Experiencia negativa: Don't waste your money. My child has been trying to complete her (minimal) driving hours for 18 months now. There is NEVER an available time slot for her. At this point, she'll be 18 and could have skipped driver's ed, saved a bunch of money and just went straight the test at the MVD on her 18th bday. Something seems shady about this place. They have failed at rendering the service I paid 100s of dollars for. Pretty sure that's illegal. I personally know several other parents that are in this same boat with Premier. This issue needs to be rectified ASAP. Unacceptable business practices at Premier. It's always something like we are short an instructor or vehicle, etc. Ok fine. Sorry their short...QUIT accepting new students until You are properly staffed.

Experiencia negativa: This driving school is a joke they didn’t give us the required tests such as the DWI test for my daughter to get her license. Also, there are no driving times available except for a location extremely far away from us and usually only one available when I try to contact, the office no one ever answers and the voicemail is full. I believe for us not getting the proper tests and driving time I should get a refund. My daughter also was left out of class early multiple times, and the last day of school was canceled because I did the quiz early. I feel like I was over charge for an incomplete class and I’m Extremely frustrated