Top Driver Driving School
Información sobre Top Driver Driving School
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 8h-17h
- Miércoles: 8h-17h
- Jueves: 8h-17h
- Viernes: 8h-17h
- Sábado: 8h-12h
Top Driver Downers Grove offers premium driver education to prepare Illinois teen drivers to be safe and intelligent drivers.
Top Driver Downers Grove provides a range of comprehensive driving packages designed to equip Illinois teens with the essential skills for safe intelligent driving. Our experienced instructors offer personalized guidance, working closely with both students and parents, from immersive classroom sessions to hands-on, behind-the-wheel training. We're dedicated to ensuring your teen develops the confidence and abilities to become a safe, skilled and responsible driver. Complimentary Home Pickup/Drop off for behind the wheel drives is available for students living in 60515, 60516, 60559, and 60561 zip codes.
Get the benefit of experienced, expert guidance and flexible scheduling to fit your family’s busy life. Experience our advanced training programs and engaging proprietary curriculum. Our goal is to give you the flexibility to choose the driver education program that best suits your needs: from teen driving lessons to adult online classes and also many refresher driver education online courses. We’re proud to serve the residents of Downers Grove, IL, and are committed to continuing our mission of making Illinois roads safer for many more years to come!
Complimentary Home Pickup/Drop off for behind the wheel sessions is available for those students living in 60515, 60516, 60559 and 60561 zip codes! We also pick up at Westmont High School, Downers Grove North High School, Downers Grove South High School and Hinsdale South High School.
Top Driver Driving School: Opiniones
11 months ago Experiencia fantástica: The 3 drives I had with Marty were good. Conversation was good and not awkward. He answered my questions and gave corrections and knowledge when needed. Overall great expirience.
We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
11 months ago Experiencia fantástica: Driver Marty was very helpful and patient with me when reviewing my maneuvers
11 months ago Experiencia fantástica: Marty was a very kind instructor with lots of good advice and always cautious for any circumstances.
11 months ago Experiencia fantástica: Driver Marty was super nice. He talked me through everything and left me feeling a better driver.
11 months ago Experiencia fantástica: Very easy to follow instructions, everything went great!
11 months ago Experiencia fantástica: gave good tips
11 months ago Experiencia fantástica: Mrs. Leslie did an amazing job instructing me what to do, and made the entire drive a lot more fun!
Hi Micheal, thank you so much for your positive feedback. We are so happy to hear you enjoyed your experience at Top Driver! We wish you a lifetime of safe, intelligent driving.
11 months ago Experiencia positiva: Marty was a very good instructor. He helped me polish my driving skills. Very calm and polite while I was driving, while still giving me tips.
We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Very good instructor!!! He is really good at teaching you things explaining them well and very nice. Also very funny!!
Thank you for the review! We're thrilled to have been a part of your Driver Education experience!
1 year ago Experiencia fantástica: Marty- Good tips and good amount of talking throughout. Gave positive feedback and things to work on.
We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Was encouraging and was honest and clear about expectations
We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was extremely helpful and did not rush me at all during my Top Driver drive. Throughout the drive I felt like he was being patient and helped me to the best of his ability!
We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was a great driving instructor for me today. He told me about tips that I never knew about, and helped with some of my parking maneuvers. Couldn’t ask for a better instructor for my drive. Thank you!
We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was very helpful when it came to driving. I learned how to down hill park up hill park etc. I Learned a lot from Marty very helpful.
We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was a very experienced and helpful teacher.
We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: I understood everything he said. He is a very kind guy, and I wouldn't mind driving with him again.
Hi, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Good training for first drive nice and patient like the small talk overall good first drive
Hi, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was a great instructor and helped me to polish my driving skills. He was very calm and friendly which I found very helpful and relaxing.
Hi, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was a really good, and was great at testing you with things that could actually happen.
We appreciate you taking the time to share about your experience at Top Driver. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was great!
We appreciate you taking the time to share about your experience at Top Driver. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was a fabulous instructor.
We appreciate you taking the time to share about your experience at Top Driver. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: good nice guy smart feedback
We appreciate you taking the time to share about your experience at Top Driver. We wish you a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: Driver Marty was very clear on all motions and movements.
Hi David, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you and your family a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was an incredible teacher and made the drive go very smoothly along with engaging with light conversation. I would definitely drive with him again!
We appreciate you taking the time to share about your experience at Top Driver. We wish you a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: Marty was a great instructor and he explained things very clearly.
Hi Aiden, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was a good driving instructor and gave me good tips on how to improve.
Hi Collin, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you and your family a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was a fantastic instructor. He was patient and a good teacher.
Hi Audrey, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: My driving instructor Marty was super nice and calm during my drive. He talked me through each step to make sure i was comfortable with what i was doing.
Hi Ashley, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Very helpful and overall great instructor
Thank you for the review! We're thrilled to have been a part of your Driver Education experience!
1 year ago Experiencia fantástica: Mr. Marty was very nice. He talked me through everything I needed to know while behind the wheel. He also knew how to keep both drivers calm at all times. Mr. Marty was very nice yet again, he was teaching me new stuff that I had not learned in class and teaching me how to judge other drivers. Best in business!!!
Hi Brady, thank you so much for your positive feedback. We are so happy to hear you enjoyed your experience at Top Driver! We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was a great instructor
Hi Emmett, thank you so much for your positive feedback. We are so happy to hear you enjoyed your experience at Top Driver! We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was an amazing instructor. I learned a lot during my drive and I am feeling totally ready for the road thanks to him. Whenever I made a mistake he insured me it was okay. 10/10
Hi Natalie, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was a great instructor. He gave me lots of advice on what to fix in a nice way and had a very enjoyable and helpful experience.
Hi Klaudija, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was helpful and tested me very well
Hi Josip, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: great communication and nice
Hi Oliver, thank you so much for your positive feedback. We are so happy to hear you enjoyed your experience at Top Driver!
1 year ago Experiencia fantástica: Very clear instructions. Well communicated. Very calm.
Hi Marc, thank you so much for your positive feedback. We are so happy to hear you enjoyed your experience at Top Driver!
1 year ago Experiencia fantástica: Marty was a very funny and taught me well. He helped me a lot and I learned new things.
Thank you so much for sharing your thoughts about your instruction with Marty. We agree he is outstanding and are happy that you enjoyed your experience at Top Driver. We wish you and your entire family a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: Great drive, thanks for taking me on the high way!
Hi Maria, thank you so much for your positive feedback. We are so happy to hear you enjoyed your experience at Top Driver!
1 year ago Experiencia fantástica: Great drive
Hi Anthony, thank you so much for your positive feedback. We are so happy to hear you enjoyed your experience at Top Driver!
1 year ago Experiencia fantástica: I had a great ride with Marty.
Hi Baker, thank you so much for your positive feedback. We are so happy to hear you enjoyed your experience with All Star. Wishing you confidence and safety on the road always!
1 year ago Experiencia fantástica: Mr. Marty was a great instructor with great feedback and intel during and after my driver.
Hi Gabriel, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback about instruction with Marty. We wish you a lifetime of safe, intelligent driving!
1 year ago Experiencia positiva: Gave good recommendations and was very calm. A very patient passenger and did a good job in answering my questions and helping me with any concerns or issues.
Hi Liam, we appreciate you taking the time to share your thoughts about driving lessons at Top Driver. We are always striving to provide our students with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: I drove with Marty. He was very good at being patient and helping me learn. I felt a lot less stress than I did anticipating my drive!
Hi Sage, we appreciate you taking the time to share your thoughts about driving instruction with Marty. We are always striving to provide our students with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty is very kind and thoughtful instructor, he kindly reminded me if I was making small mistakes. Overall great to drive with and fun to talk with!
Hi Viktoria, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our students with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: My instructor was very nice and he gave super clear instructions and advice.
Hi Quinn, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback. We wish you and your family a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: Marty was very helpful and I learned a lot! Having him talk a lot and comment on a lot really helped me. I felt very comfortable and not nervous at all with him!
Hi Ava, thank you so much for sharing your thoughts about your instruction with Marty. We agree he is outstanding and are happy to hear you enjoyed your experience at Top Driver. We wish you and your entire family a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: Top Driver has quality lessons and intelligent instructors. If you actually listen, you're bound to learn how to drive safely.
Hi Kevin, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback. We wish you and your family a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: The instructor I had was nice and helped me become a better driver.
Hi Ben, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was very patient and talked to me while I was driving and he awnsered my questions he was a very good instructor
Hi, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty is super nice and patient. He is very professional with critiquing and giving advice.
We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty was a talkative driver. He made me feel pretty comfortable driving, it was pretty casual and he gave me good feedback on what I should do.
Hi Jessica, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback about Marty. We wish you and your entire family a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: My drive instructor Marty was a very helpful, kind, and thorough. He gave me great tips to implement into my next drive to become a better driver. Definitely schedule your next drive with drive instructor Marty.
Hi Patrick, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback about Marty. We wish you and your entire family a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: Wonderful
We appreciate you taking the time to share about your experience, Dylan. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty is a good guy. Had lots of good tips.
We appreciate you taking the time to share about your experience, Augie. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Marty, my instructor, was extremely helpful, clear in his directions, and was kind throughout the drive
Hi, we appreciate you taking the time to share your thoughts about your driving lessons with Marty. We are always striving to provide our students with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia fantástica: Instructor Marty the all time GOAT. He was the best instructor I’ve had, he was very thorough with the lesson and how to act on certain situations on the road. He was very patient with other students and overall really open to questions and conversation. I hope my next lesson will be with a person like Marty, or Marty himself. Thank you Marty.
Hi Diego, we appreciate you taking the time to share your thoughts about our program and instruction with Marty. We are always striving to provide our students with the best possible experience, and your feedback is invaluable to us. We wish you and your family a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: I was on a drive and my instructor was marty he did a great job telling me what I needed to work on. And what to focus on while driving.
Hi Mason, thank you so much for your positive feedback about Marty. We are so happy to hear you enjoyed your experience with Top Driver. We wish you a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: We hired Top Driver Driving School and specifically requested Leslie to train our Au Pair on the rules of the road in IL. Leslie was awesome! Extremely knowledgeable, calm, and Professional. Would recommend her to anyone looking to get thorough and friendly driving lessons!
Hi Amer, thank you so much for your positive feedback about Leslie. We are so happy to hear you enjoyed your experience with Top Driver. We wish you and your family a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: My instructor Marty was very helpful and kind. He knew all the rules and made sure I followed them, but he did not make me anxious or nervous.
Hi Yusuf, thank you so much for sharing your thoughts about your instruction with Marty. We agree he is outstanding and are happy that you enjoyed your experience in our program. We wish you a lifetime of safe, intelligent driving!
1 year ago Experiencia fantástica: Marty was a great instructor and gave me all sorts of tips and pointers on my driving.
Hi Oliver, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
1 year ago Experiencia positiva: Marty was a good instructor, had good instructions and had good conversations
Hi Ava, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.
2 years ago Experiencia fantástica: Marty was a helpful instructor and helped me improve on bad habits
We're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback about Marty. We wish you and your family a lifetime of safe, intelligent driving!
2 years ago Experiencia fantástica: marty is very nice and is very entertaining to drive with. he really helped me out!!
Thank you so much for sharing your thoughts about your driving instruction with Marty. We agree he is outstanding and are happy that you enjoyed your experience in our program. We wish you and your entire family a lifetime of safe, intelligent driving!
2 years ago Experiencia positiva: Nice school with great teachers. The classroom is a bit small though.
We are very happy that you enjoyed your driver education experience. Thank you for taking the time to post your review and we wish you and your entire family a lifetime of safe, intelligent driving!
3 years ago Experiencia negativa: Don't let them take your money! We haven't been able to get a in car lesson for our daughter since we signed up....and paid them! They spring it on you at orientation that they don't have enough drivers and you have approximately 5 minutes on the first Tuesday to get them signed in for driving. The system crashes because everyone they took money from is all fighting for these limited spots. Its a nightmare
We are sorry for your frustration. We have looked into your account and unfortunately do not see any notes that you were having issues scheduling until two days ago. Customer Service has extended your daughter's deadline and will review your account with the manager. Thank you for your patience,
3 years ago Experiencia negativa: I tried to schedule my driving in vehicle classes and it turned out to be impossible and their support lacks of respect as well. They wouldn't refund my money and they wouldn't schedule my classes unless you pay more... I don't understand why. Bad business model. DO NOT ENGAGE WITH THEM AS A BUSINESS. I DO NOT RECOMMEND THIS COMPANY.
Julian, in researching your account we see you got your permit in 10/21 yet made no attempt to schedule any lessons nor did you contact Customer Service in a year and a half. We are happy to discuss this further offline at [email protected]. Thank you.
3 years ago Experiencia fantástica: Marty is a great instructor. I learned so much in the drive. Overall great program!
Thank you so much for taking the time to share your thoughts on your behind the wheel instruction with Mr. Lee. We truly appreciate hearing from our students and are happy that you are enjoying the program. We wish you and your entire family a lifetime of safe, intelligent driving!
3 years ago Experiencia negativa: It is almost impossible to schedule In Vehicle Driving Lessons. A review from a year ago was similar. Their system crashes and times out and by the time you log back in there are no appointments available. I would think that they would have found a fix by now, but apparently not. As you can see from Top Driver's response below, I was eventually able to schedule our last lesson ONLY because I emailed the regional director. Out of 8 lessons, 5 of them were only able to be scheduled because of my communication with the director. I stand by my review that the scheduling platform does not work. I was told I wasn't the only one who had problems with it the other day. If I didn't reach out, next month I would be back online battling the system again. It is much too hard to schedule lessons and it is ridiculous that if you are not logged in right at noon you can't find availale appointments and that is assuming their system doesn't kick you out.
Ms. Pogorelec, we see you were able to secure two lessons for January when those hours were released in November, and you then booked one for February when those schedules were opened on Tuesday. The February lesson was scheduled for 2/11, and the system then blocked out any available appointments from 2/12-2/26 to maintain a 15-day gap between lessons. Prior to our Regional Manager assisting you with booking an additional February lesson, your student had seven of her eight behind-the-wheel lessons completed/scheduled well before her completion deadline of 6/7/23. She is in excellent shape to finish ahead of that deadline. Should you have any other questions please feel free to reach out to Customer Service at 800-374-8373. Thank you.
3 years ago Experiencia fantástica: Top driver instructor mark is amazing Super helpful!
Thank you so much, Justin, for sharing your comments about your instructor! Mr. Lee will be thrilled to know that he is making a difference. We wish you and your entire family a lifetime of safe, intelligent driving.
3 years ago Experiencia fantástica: Leslie Lefranc helped me and my brother out helping us get drives in and was very helpful when I was driving by giving me tips and instructions.
We love seeing 5 star reviews - especially from our students. Thank you so much for taking the time to share your thoughts about your behind the wheel instruction and we know Ms. LeFranc will be happy to learn how much she has helped both you and your brother. Thank you again!
3 years ago Experiencia fantástica: kman W teacher
Thank you so much for the 5 star review! We will certainly share with Mr. Kman. We wish you and your entire family a lifetime of safe, intelligent driving.
4 years ago Experiencia positiva: I will start by saying the classroom instructor has been great! However, the website to schedule in-vehicle instruction is beyond antiquated and problematic. It errors out regularly making it near impossible to schedule in-vehicle driving lessons. Hopefully they will consider investing in better technology because their driving instructors are excellent.
Thank you very much for your comments and social media posts about your experience scheduling lessons. We understand your frustration and yes, we are aware of the system overload and certainly have been working diligently to make upgrades and adjustments. Clearly our IT provider overpromised today and we are already working on a solution for the next month. Our Customer Service and Management teams are working as hard as they can to address all our families' calls and messages.
Unfortunately we had many, many students who did not schedule their lessons during their program timeframe and at that same time we had instructor hours available for scheduling that went unfilled. The current situation is due to these students realizing they need to finish their program at the same time as new students are just beginning. We obviously are also hiring new instructors as quickly as we can but with the "Great Resignation" it is more difficult.
Again we apologize for the situation, understand your frustration, and please hope that you know we are doing all we can to upgrade the system and provide the best instruction that we can for our teen drivers. Thank you.
5 years ago Experiencia fantástica: Mr. Kman is awesome, and the lessons are nicely setup!
Thank you so much for the kudos for Mr. Kman! We are always happy to hear from our satisfied students and will make sure to pass along your comments. We wish you and your entire family a lifetime of safe, intelligent driving!
5 years ago Experiencia positiva: I will update if my kid becomes a really strong driver, but the black header on their printouts is a huge waste of toner. You really need to fix that. It is wasteful and can damage some home printers that are not designed to put out 50 pages with that much black. Not cool!
We are very happy that your daughter is enrolled in our Webcast on demand course. Given that we are unable to host in person classes right now we have dates available every month for students to pickup a workbook from our classrooms if they wish. In addition workbooks are available at our corporate office so there is no need to print them off at home. Best of luck to your daughter once she begins her behind the wheel instruction!
5 years ago Experiencia fantástica: Mr Kman is the best!
Thank you very much for the 5 star review! We truly appreciate hearing from our satisfied families and wish all of you a lifetime of safe, intelligent driving.
5 years ago Experiencia fantástica: I have had 3 of my teens do Top Driver and I have been very pleased.
Thank you very much for the kind words. It says a great deal about our programs and instruction that you returned with all three of your teens. Our team in Downers Grove is outstanding and we will be happy to share your review with them. Thank you again and we wish you and your entire family a lifetime of safe, intelligent driving!
6 years ago Experiencia positiva: Ngl was pretty excited to start driving but until one incident where my instructor was being rude and selfish and not helping me and saying things that was not acceptable and saying “you had a drive already how do u not know how to move the seat” I’m sorry, not everyone uses the same cars was pretty disappointed when he yelled at me and made me Get out of the car. Felt super embarrassed. I am now scarred and dread going to do my drives.
6 years ago Experiencia negativa: We purchased a program for 8 BTW lessons, paying a premium over the base plan. When my daughter passed her BTW test in lesson 6, we thought all requirements for her license were complete. As her date for her actual license test was approaching, I tried to schedule one of the remaining lessons in order to get her comfortable that she would pass the official test. Our log in did not work, so I called the office to be told that our lesson plan had expired and since the other two BTW lessons are required, I had to pay an additional $150 to extend the lesson window. Since she was a week away from the date she expected to get her license (and needed it for school purposes), I had no choice but to pay the fee. The very rude woman who answered my call insisted that my daughter was handed a brochure when she passed her BTW test confirming that the remaining lessons were required. Since I was present at that time that she passed her test, I knew that she had not received any brochure or handout. The driving instructor who administered her driving test later confirmed that he should have told her about the requirement, but did not know that she bought the enhanced package. That left me stuck paying a penalty for their error. Terrible, terrible, terrible way of doing business. Would never use again. Try other driving school options before considering this program.
We apologize for any confusion that led you to believe that your daughter had completed all of the state required drives after her 6th lesson. We will escalate this situation to our Customer Service Director who will contact you directly to discuss. Again we are sorry for any delays this confusion may have caused in your daughter's licensing process.
8 years ago Experiencia fantástica: Good driving school
Thank you very much, Kyle! We at Top Driver appreciate reviews such as yours and look forward to you becoming a "Top Driver."
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