Amaral Auto & Truck Driving

Hi Dylan,
I want to thank you for taking the time to leave a review on our listing. After reading your review, there are a few items that are a concern to me, but I can't seem to find a student by your name in our database. If you wouldn’t mind giving us a call, I would be happy to verify your information to be sure of your student status and take the time to review in full to address your concerns.
In the meantime, I appreciate the opportunity to address some misinformation in your review:
Our CDL school is the most affordable school around and does have an extremely high success rate. With that said, we have created a course to be cost effective and should a student feel that they need extra practice, such as maybe the student is coming to us with less manual transmission experience, that student is able to request additional training, at an additional cost. We do discuss this during the classroom portion at the very beginning. For those who are very comfortable with manual transmission then the on-road portion is sufficient to focus on the other aspects a CDL student is responsible for performing. The base program will offer everything a student needs, with the option to add on more practice should the student wish.
As for the CDL road exams, we include up to three exams in the cost of tuition. That is it, there are no exceptions to this rule, no student is going to pay for any one of their first three road exams. Students are responsible for road exams 4, 5 or 6 should they need them, and that cost is out of the student’s pocket. We spend part of the registration going over this very term.
The police detail is always an option item, it is NEVER required of any student, and we do go over what the police detail appointment is in the beginning of the classroom portion as well.
We as a school do not have any control over the Massachusetts RMV, they have specific fees for services, we cannot influence the fees they charge a student for the processing and issuing of a new commercial driver’s license.
In terms of our office, we are a small locally owned company, and our staff works extremely hard every day to ensure that the proper paperwork and responses are completed in a timely manner. With the extremely high volume of calls, emails, paperwork, and students in person, we just ask for patience while we work diligently to assist you.
We are glad to hear you were finally able to obtain your CDL even though you had to pursue it through another company. Amaral Auto and Truck Driving School ultimately wants the best for our students, and we are proud to have been part of your licensing journey. Best of luck with your career and we hope you will give us a call to verify your student status and we can discuss any further questions you might have in regard to your experience.
Best,
Kelsey
Recruiting Director