AAA Central Penn
AAA Central Penn in Lancaster provides roadside automotive, travel, financial & insurance services for AAA members in the Lancaster area. Become a member!
If you need roadside assistance in Central Pennsylvania, AAA of Lancaster is here to help. We have various offerings for drivers, including roadside service, insurance and loans. We also provide additional benefits for our members, such as travel and shopping, driver's ed classes, and continuing education for teens and seniors.
Mon: 9:00 A.M. - 5:00 P.M.Tue: 9:00 A.M. - 5:00 P.M.Wed: 9:00 A.M. - 5:00 P.M.Thu: 9:00 A.M. - 5:00 P.M.Fri: 9:00 A.M. - 5:00 P.M.Sat: 9:00 A.M. - 1:00 P.M.Sun: Closed
Please note: Looking for Insurance Agent or Travel Agent services? Walk-in appointments might not be available. Go to our insurance agent or travel agent pages to schedule a virtual or in-person appointment. All other member services are available during branch hours.
Wondering where to find a travel advisor near Lancaster? Leave your trip planning to one of our seasoned travel advisors. Our travel agency in Lancaster is over 100 years old, so you know we've taken a few spins around the globe. All travel advisors are available by appointment only and can provide virtual or face-to-face appointments to enhance your journey.
Our travel advisors will help you plan every aspect of your trip, including acquiring your passport, visas, maps and other details. We offer TripTik travel planners free to our members to ensure you have everything you need for an amazing getaway. These resources are available via our mobile app, online or on paper.
At the AAA Lancaster office, we want to make your vacation as stress-free and memorable as possible. No matter your destination, we're here to help you plan — you just relax and enjoy the adventure. At AAA, we have something for everyone. Our team can provide a range of different travel packages to suit your preferences and expand your travel horizons. Some of our packages include:
AAA is your one-stop shop for all of your auto service needs. We are devoted to providing the highest-quality repairs and unmatched customer service. We design our auto services to give you the peace of mind you need while on the road. We're even prepared to help you get out there with our car-buying services — work with the team at our AAA Lancaster branch for assistance finding your ideal vehicle.
Our local Lancaster insurance agents are here to help you find the right policy, including life insurance, home-owners insurance and auto insurance options. We work with you to protect what is important to you. AAA insurance offers affordable plans and will cover your home in case of wind, fire or natural damage.
At AAA Lancaster, our local Pennsylvania team members are prepared to find the ideal insurance coverage for your needs. We provide auto and home bundle policies so you can save on your insurance plan.
When you come to our Lancaster office for notary services, all parties should be present and have their government-issued photo identification ready. Do not have anyone sign any of the documents in advance.
AAA Central Penn serves members in Adams, Cumberland, Dauphin, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, and Perry counties. If you live in another area, click here to find the appropriate AAA site.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-17h
- Sábado: 9h-13h
Fotos de AAA Central Penn
Nuestro comentario desde DrivingSchools.Directory sobre AAA Central Penn:
Personal experto y atención personalizada
AAA Central Penn es ampliamente reconocida por su personal conocedor y amable, que recibe elogios constantes por su profesionalismo y disposición para ayudar. Los miembros destacan especialmente a asesores de viajes como Calvin y Becky, y especialistas de oficina como Ashley H. y Brandon, por ofrecer un servicio cortés, eficiente y empático. Ya sea manejando itinerarios complejos, servicios de notaría o transferencias de títulos de vehículos, el equipo se esfuerza por garantizar una experiencia fluida y sin estrés para cada cliente.
Soluciones integrales para automóviles y viajes
Como una verdadera tienda de todo en uno, la sucursal ofrece una amplia gama de servicios diseñados para apoyar tanto a conductores como a viajeros. Los servicios principales incluyen:
- Planificación de viajes: Asistencia experta con viajes nacionales e internacionales, incluyendo servicios de pasaportes, reservas de cruceros y hoteles.
- Servicios automotrices: Reparaciones de vehículos, asistencia para la compra de coches y venta e instalación de baterías.
- Seguros y finanzas: Pólizas de seguro automotriz, del hogar y de vida, junto con préstamos y productos financieros.
- Educación vial: Cursos para conductores mayores y programas educativos para adolescentes que pueden ayudar a reducir las primas de seguro.
Asistencia en carretera fiable y apoyo de emergencia
Para muchos miembros, el valor central de AAA radica en su asistencia en carretera. Numerosas reseñas celebran la rápida respuesta de los técnicos de campo como Jason y Colin, quienes han sido elogiados por su pronta llegada, habilidad técnica y trato amable durante emergencias. Desde arranques de batería y cambios de baterías hasta cambios de neumáticos y coordinación de remolques, los equipos en sitio y desplegados son descritos con frecuencia como profesionales, tranquilizadores y altamente efectivos para devolver a los miembros a la carretera de manera segura.
AAA Central Penn: Opiniones
Las opiniones más recientes en Google
1 year ago Experiencia negativa: Just not what AAA used to be. Wait on hold for 30/45 minutes for anyone to pick up. And I have been waiting over 4 hours for a tow. No updates, no ETA, and if I call back I have to hold for another 20 minutes.
I apologize for the wait with receiving road service. With the extreme cold, our service call volume is especially high, which leads to longer wait times. Therefore, it can also take longer to receive ETA updates as our network of providers process their existing calls. At times, they are unable to give an ETA until they are en route. Whenever possible, we encourage members to use the AAA mobile app to request road service, as it allows you track the service in real time. We appreciate your patience and thank you for choosing AAA. -Marcus (Asst. Branch Mgr.)
1 year ago Experiencia negativa: I have called 5 times this morning trying to talk to a live agent. On hold for over an hour. Pathetic customer service.
I apologize for the wait with receiving road service. With the extreme cold, our service call volume is especially high, which leads to longer wait times. We ask that you stay on the line as long as possible, as disconnecting and calling again resets your place in queue. Whenever possible, we encourage members to use the AAA mobile app to request road service, as it allows you track the service in real time. We appreciate your patience and thank you for choosing AAA. -Marcus (Asst. Branch Mgr.)
1 year ago Experiencia negativa: I have had a billing problem .That i have been trying to get taken care of. I call and call they promise to get back to me. I realize its a simple problem. However im tired of the way its being handled . Aftear all this. I will decide if i want to renew , What is the correct number when you have a concern. In stead of being made a fool of .I figured if i write this. Maybe i might get some respect. And someone will keep their word .On what they have promised me
Melinda, I am sorry to hear that you have had so much trouble getting through. The general number to call for membership services is 800-717-4222. From what I can see on your account, it looks like the billing issue was already fixed, but if you still assistance, please feel free to contact me directly at 717-614-6754. Thank you! -Marcus (Asst. Branch Mgr.)
1 year ago Experiencia negativa: Had a less than welcoming experience that left us feeling defeated. We will be going to another location in hopes of better service.
June, I am sorry to hear about your poor experience. At your convenience, can you please contact me at 717-614-6754? I would like to investigate what happened . Thank you! -Marcus (Asst. Branch Mgr.)
1 year ago Experiencia fantástica: Dead battery. Came out within 30 minutes. Jason did a great job. I realized, after he left, I needed the battery. It had a 100 month warranty but only lasted 36 months. Went to AAA for help, it took them a day to track it down. They located the battery and I was able to return it to the dealership. Thank you.
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