Easy as 123 Driving School

This is Darryl. I am the owner of Easy as123 Driving School. I did the 3rd lesson with this student. When the student first got into the car , I asked her how was the previous instructor, and what she had done on the previous lessons. Her reply was the previous instructor was good. She also told me they had worked on turns and driving on the streets with traffic. I then asked how much practice she had done since her last lesson. She replied "None, no one in my family has time".

Her lessons where scheduled one week apart from each other (which is never recommended, a new driver needs time to practice) . The last lesson was moved for two weeks because of the rain. By the time you are doing your third lesson you should be close to being read to take the drive test,

We drove in a local neighborhood doing turns. i noticed her turns were bad. I show her another way of turning the car, with hands in different positions. She explain that the other instructor didn't show her that. I told her there is more than one way of turning. Each instructor has there own methods.

After driving for an hour or so, she informed the other instructor had flirted with her. I asked her what did he do? She told me that he said" she reminded him of his ex-girlfriend and that she had good vibes". I asked her if said or did anything else, and she said no. I apologized for that and said that it was unprofessional. She said" it wasn't a big deal, just made her feel a little bit uncomfortable. She said this happened on the first lesson. Not on the second lesson. I asked if the second lesson was ok? She said yes. He just had random conversations with her.

At the end of the lesson she said that she wished had me as an instructor for all of the lessons, that she would have learned more. I was the instructor for two of her friends. I told her it didn't matter who her instructor was, if she didn't practice she wasn't going to get better.

A month or so later she sent me a text and she didn't learn much in her early two lessons and she should be able to do them over. I called and told her that she doesn't get a do over because she didn't practice. The first instructor did teach her. I told her as I tell all new students, if you don't practice driving after your lessons you aren't going to remember what you learned. Never did I laugh at her and say "sorry honey" . I have never called anyone "honey"

I called her mom after I read the review and said they are too busy to practice with her. I told her 6 hours of driving is not enough time to become comfortable driving.

First I would like to say I try to have a positive and professional experience when dealing with customers on the phone or in person. An I am always respectful.
Mr. Darcell's wife called looking for driving lessons for their 15 year old daughter. They requested to ride in the car for her protection. I informed her that our insurance company did not allow non essential in the car while a lesson is being given. At that point Mr Darcell himself got on the phone and requested the samething. I reiterated what I said to his wife. I also told him there where a lot of other driving schools and some may allow him to ride with them. He said no, he had read my reviews and wanted to go with my company. He asked if it was ok for him to follow us. I said sure. No problem. The lesson where paid for and scheduled. The day before his daughter's first lesson, I sent him a text reminding him of the next day lesson. He responded with a text requesting the exact route of our lesson. I followed up with a phone call so he could explain his request. He told me was going to follow us and he need to know exactly where we were going. I told him I could tell him where we going to end up, but I couldn't tell him how we were going to get there because I was familiar with his exact address. He told me he had "given me his f@## address", and I should figure it out. I said I thought you where going to "follow us". He told me he didn't like my tone or answer. I apologized and said no disrespect was meant, but I dont have any exact directions but he was welcomed to follow us. He then began to yell and say that my company was unprofessional for not having an exact driving route. With a lot of swear words. I told him I would probably be happier with another driving school and that I would be refunded his payment immediately