Mountain States Driver's Education, Inc.
Information about Mountain States Driver's Education, Inc.
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: 8h-17h
Mountain States Driver's Education, Inc. is Colorado's premier driving school. We offer in-classroom and online courses, standard and automatic transmission training, and driver's license testing. Please visit our website for more information.
Our comment from DrivingSchools.Directory about Mountain States Driver's Education, Inc.:
Mountain States Driver's Education, Inc. is highly regarded for its dedicated and knowledgeable instructors, particularly Emalee, who has received numerous accolades from students for her engaging teaching style and ability to make the learning experience enjoyable. Many users have mentioned that she provides excellent support, ensuring that all participants feel comfortable and well-prepared for their driving tests.
Customers appreciate the following aspects of the company:
- Expert Instructors: Emalee, Lisa, and Misty have been frequently highlighted as outstanding teachers who make classes fun and informative.
- Kind and Supportive Staff: Many reviews mention the friendly demeanor of the instructors and staff who create a welcoming environment.
- Effective Communication: Customers noted that the company effectively keeps them informed about their appointments, providing reminders and rescheduling options when necessary.
However, some users experienced challenges with customer service, particularly regarding appointment scheduling and interactions over the phone, which could be improved. A few reviews pointed out issues with staff demeanor during inquiries or handling scheduling errors, suggesting a need for better training in customer relations. Despite this, the overall sentiment remains positive due to the quality of instruction provided.
In summary, Mountain States Driver's Education, Inc. is recognized for its exceptional teaching staff and has garnered many satisfied customers who leave feeling confident and well-prepared for their driving journeys.
Mountain States Driver's Education, Inc.: Reviews
Fantastic experience: Emalee was a very explanatory instructor making sure we understood everything we needed to. She was extremely helpful in aiding me to learn how to drive. Best teacher I could've had.
Fantastic experience: Emalee is an amazing teacher I learned so much in class
Fantastic experience: Emalee was hands down the best teacher. I learned so much and felt so cared about and comfortable. I know so much now and feel better about driving because of her
Fantastic experience: I recommend Emalee she is a very kind and good teacher! Helpful, taught a lot!
Fantastic experience: Emalee was awesome she did a good job teaching and is an awesome person!
Fantastic experience: The name Emalee’s is a chill teacher and is the best driver ed person if you need anything with drive reach to her
Fantastic experience: Melissa was always helpful answering questions and with all processes, Issac did great as a driver instructor made my son very comfortable on the driving lessons
Fantastic experience: The workers were kind and very nice
Fantastic experience: Melissa was a great help with my unique situation. Service was stellar!
Fantastic experience: Emalee was the best drivers ed teacher ever !! highly recommend her !! she is so nice and funny !
Fantastic experience: Emalee is one of the best instructors I could ask for! She made it entertaining, and I feel that I learned a lot! I got good grades on all my quizzes and tests, and couldn’t ask for more!
Fantastic experience: Emalee is the best!
Fantastic experience: Emalee is hands down the best driver’s ed instructor I could have asked for! She put real-world examples when teaching, making it easier to remember on our unit test. She would write/draw notes for us to write down to soon help for our permit test. 100% recommend her.
Negative experience: Yeah I'd have to agree with Traci's and other's review about their customer service. I called them to ask questions and to set up an appointment for my road test and the woman on the phone quickly got irritated. After asking questions, I tried to make an appointment for my road test and I was soon hung up on. I'd be happy to spend an extra $20 for my road test somewhere else than to spend my money on the rude people that got irritated by me asking questions. They don't seem to really care about helping or caring for their (potential) customers.
Negative experience: If you are looking for a kind and encouraging person to give your child their driver's test, look elsewhere. After a terrible experience with Mountain States, we had a great experience with American Driving Academy. Owner: Thank you for proving my point with your response. You should not have a job working with people. I'll be telling everyone I know to avoid your company.
I’m sorry that asking your daughter to turn the headlights of her own vehicle on caused her to go into hysterics. This has never happened in 25 years and over 100,000 driving tests for this company. I’m glad you found another company for this service. This is the same company that was shut down by the state for selling driver’s licenses and 1600 customers had to retest.The owner was sentenced to 8 years in prison. He must be out by now.
Fantastic experience: day 2 and this is so fun. i love mother theresa, shes the best.
Fantastic experience: Was a very good teacher and I learned a lot.
Fantastic experience: Absolutely great experience. The employees were incredibly kind and efficient. Emailed me multiple times that my appointment was coming up as a reminder or to reschedule if needed. My experience could not have been better. Would 100% recommend using their services.
Fantastic experience: Great experience. Very friendly and knowledgeable.
Fantastic experience:
Fantastic experience: Overall it was an amazing experience. I had Misty as my instructor and she made the process so amazing. She made it a less stressful environment. With driving it is already stressful especially being new to it, so having less stress was amazing. She was so understanding and answered every single question I had. I learned so much from her. She is truly an amazing teacher. If you really want to do well I would 100% choose her as a instructor.
Fantastic experience: Very pleased with how well everything went and how respectful everyone was during my driving test today! Thank you!
Fantastic experience: They were very professional and the front desk person was very nice
Fantastic experience: I had Lisa as my instructor and she was absolutely amazing. She managed to make a boring class fun and enjoyable. I learned a lot and she was super nice.
Fantastic experience: Lisa was a great teacher. She is the only person I would’ve liked to teach me. I learned a lot and I learned it in a way I retained and understood.
Fantastic experience: Izaac director is a nice and experienced diver and teacher! And the progress is amazing and convenient!
Negative experience: Really poor experience. I was booked for a 12:30pm drive test, was called the night before to reschedule for 11am, ok no problem. I showed up 15 minutes early and the proctor hadn't started the test before mine. I didn't end up taking my test until 11:45! To add insult to injury he nit picked that I wasn't perfectly centered in the lines when I parked, mind you I was maybe 2 inches off center and had parked a little closer to the line on the driver side to allow extra room for him to exit the vehicle since there was a fence on his side. Absolute joke!! Rude and unprofessional! It's no wonder they make sure to get your money up front. Response to owner: I understand you have a business to run and there are often factors outside your control but to blame your inability to schedule properly on your other staff missing work is abysmal. While I was there you offered my 12:30 spot to another client. It was very clear that you just overbooked as not to inconvenience yourself. You called me to adjust my time, so clearly you had time to plan and adjust. Seems like you were just trying to maximize your day at the expense of your customers.
Unfortunately, the instructor who was supposed to administer this test had a death in the family. To compound the issue, the admin assistant had a medical issue that required the day off. I came from Fort Collins to help cover all these appointments in Greeley. I am sorry you were inconvenienced. We did everything we could to accommodate the customers that were scheduled today. Thank you for understanding.
Negative experience: Beware, nobody there to answer the phones, if you have a change or an issue, they will just take your money and laugh at you and tell you sorry for your bad luck. They make you pay first then dont tell you they are booked out for weeks and you will be driving all over nothern colorado to get an opening for weeks. Then if you have any issues or challenges there is nobody there to answer the phones. They are sitting there praying that you miss your appointment and watch the phone ring so they can take the hour off they were supposed to train your child on driving. I was sitting in the office and nobody says high, or even looks your way ever. Unless you are giving them money they dont care about you at all, and will laugh at you if you want to call and make a change or an appointment, stay far away from this company with 0 customer service, and 0 care for people.
This is simply not true. We have an online scheduling system that is available 24 hours per day via our website, we have 5-6 people answering 6 phone lines, and we have office store fronts with scheduled hours.
If all this doesn't work for you, please leave a message and we will call and/or text you. We want to help all our current and potential customers. Thank you for your patience and support.
Fantastic experience: Theresa was amazing! She made the entire process come comfortable for my son. Thank you. The entire staff was kind and professional
Negative experience: They can’t accept pay for cash, thanks for wasted my time
Fantastic experience: Had fun!
Fantastic experience: Had to make an appointment for a drive test, was able to schedule within the same week. I showed up and the instructor was really kind. I'm in my 30s, had to get reinstated and they were extremely good at making me feel comfortable and at ease during every portion of the test. Highly recommend
Negative experience: Llegas a la oficina y te atienden mal. Luego haces tu cita y no te dan ningún papel con la hora y la fecha y cuando llega el día del examen te dicen muy cómodamente que te equivocaste que era para otro día y que casualidad que ya pasó. Buen negocio no?
I am sorry you came on the wrong day and missed your appointment. Since these appointments are scheduled by the customer, we expect you to show up on the date and time that you choose.
Fantastic experience: My instructor nee his stuff and had some good stories. Made the experience overall less boring.
Fantastic experience: did a great job! very friendly and nice!
Fantastic experience: Easy to schedule DL road test.
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