B & M Driver Improvement

Negative experience: Do waste your money here!!! I would rate this company's professionalism as a no-star. They took my payment and then called me the morning before my class to tell me that they can't give me a class at all. The reason is because of their policy ”that isn't stated anywhere on their site” of having the payment submitted a day before the class. Then once I instructed them that I had found another person to do the class a lot earlier due to schedule conflict. They never issued me my refund and then had an attitude when it's almost 2wks later and I'm now inquiring about my refund. After all that, Their only resolution was to wait another 5-10 business days for them to mail me a check. ‍♂️

Fantastic experience: very good to learn more for a better driving

Negative experience: Wouldn’t recommend this driving school. I had completed the class and paid $65. The website states after you finish you’re exam the completion certificate would be emailed to you. Paid few hours ago and still have yet to receive my certificate and they haven’t updated with the DMV that I completed it. If y’all can go anywhere else I would recommend that. If I could give negative stars I would. Staff isn’t helpful either.

Fantastic experience: Very personable and friendly; I highly recommend this driver school! Definitely eye opening and will teach you things you won't learn in an ordinary class room. I wish everyone would take this class, court/DMV ordered or not.

Fantastic experience: They are a small and friendly driving school. And you do have to stay the full course duh

Negative experience: I found discrepancies in the online course material and pointed it out to the staff and mentioned that I would have passed the first attempt of the final exam had this information not been wrong and misleading. I requested the $20 retake test fee to be waived due to the discrepancies in the material but I was told, "I can't do that because we are here today because you failed your exam otherwise we would be off today." Unprofessional, unpleasant staff members. The office was very messy and disorganized. The testing computer/desk was located in the corner of their office which was a little bigger than a cubicle and felt too close for comfort. The office environment was very noisy with people talking throughout me taking the final exam. With the discrepancies in the material, final exam questions having multiple correct answers, unpleasant staff members, a messy office and the feeling of someone sitting and breathing on your back while taking an exam I would have never Of signed up to take the driving improvement course with this company had I known any of this.

Negative experience: There was so many things wrong with the people the instucted this class. I felt like pulling out my hair!

Fantastic experience: This driving school was outstanding. They went over everything thoroughly and the class size made for an excellent class. I would recommend this driving school to anyone! They are very nice here and also informative. It was an interactive class where everyone could participate in a no pressure environment. We had no problem with breaks and they did adhere to DMV schedule. Everyone in my class loved it!

Negative experience: This place is not people friendly! I had an horrible experience here and would not return if needed nor recommend them to anyone. Please find somewhere else to go to driver improvement class if I was you!