Partners4Wellness

Negative experience: worst place to do your DUI program they kicked me out for conflict of interest that had nothing to do with my participation I would recommend ABC traffic school or any other

Negative experience: At first this program seemed like the perfect fit for me. The group sessions being on zoom appeared to be such a convenient and accessible option for me as I work 60 hour weeks and have a very tight and inconsistent work schedule. I have now been enrolled for 8 months and found a comfortable schedule in the program to lead me to successful completion. This was a difficult sweet spot to find since I usually go into work at 12pm and all group sessions, except for one, take place in the evenings. I signed up for the earliest Saturday morning group(the only morning group they offer)and have my face to face sessions on Wednesday mornings. This worked for me because my work schedule is released on Fridays(work week starts Saturday) and if my schedule happens to change it would give me plenty of time to contact P4W and reschedule with notice so as to not accrue an absence. However, management decided to limit their hours of operation in the office from one day to the next (without 24-48 hour notice). This is not ok, given their very strict attendance policy and the required 24 hour notice before calling to reschedule. They are now closed Fridays, which means if I can’t make it to my group session due to a scheduling conflict I would have to acquire an absence. We only get 10 of those from beginning to end of the program, so I’m walking a really fine line here. By the way, they also changed their policy regarding attendance from one day to the next. Or maybe it’s subjective and dependent on which staff member you speak to? I used to be able to reschedule and pick up a group the same day if necessary. Now you have to sign up for a make up group that only happens once every 7 weeks. I find it unethical and morally irresponsible, nay hypocritical to mandate strict adherence to program policies when management is so inconsistent with hours, services, and requirements. I pay a lot of money, in fact too much money, to participate in this program for them to create the very barriers to completion that they ask me about at my face to face sessions every other week. “Do you have any barriers?” Yes! Your inconsistent hours and policies! Don’t even get me started on the revolving door of in and out staff which creates an uneasiness in group and allows for unreliable filing of self help documents and more. Oh yes! And the fact that they only offer a single make up group every 7 weeks, forcing some of us to fall behind on planned dates of completion and potentially violating probation. I mean, if you do the math, one make up group every 7th saturday, means it can take up to three months to make up two missed groups. A prime example of “barriers” to completion. Some of you may say, make your work respect your program scheduling. Unfortunately, I don’t have that luxury. My work is a priority. It provides the necessary income I need to survive and pay for this impossibly negligent and expensive program I am forced to participate in. Which is a blip in the grander scheme of things, my career. So to future potential clients I have but one thing to say; be careful. Things are not as they seem. Management makes more money off of your failure to complete the program than they do from your success. It’s a lot more work than it seems with the “self helps” and walking on egg shells due to scheduling conflicts. It almost feels as if management intentionally makes graduating the program on time nearly impossible. I can honestly say, that although it is allegedly this program's goal to help their clients succeed, reinstate their licenses, and regain control of their lives and problem drinking… they actually don’t truly give a damn about anything more than our hard earned cash. Two stars because it’s still better than School Ten.

Negative experience: Worst costumer service I've ever received from a place which claims it's for wellness. The only partners this business associats with is horrible service and rude representatives. Take your money else where this lady refused me and then refused to give me her name or pass me over to a supervisor.

Fantastic experience: Best place to complete your DUI Court program & I had an out of County case. Everything was Excellent

Fantastic experience: Went well did all my work and classes were zoom

Fantastic experience: Paulina and Valeria are awesome and help you every step of the way.

Fantastic experience: I first met Paulina through a Zoom course and was very pleased with how she led the class. She was engaging, friendly, and knowledgable on the subjects she was discussing. In the office she has also been very helpful with any questions I have concerning the completion of my course.

Fantastic experience: My experience with PARTNERS4WELLNESS has been a lot better than what I thought it would be. My instructor Mau made each class enjoyable and she encouraged my participation which I highly appreciate.

Fantastic experience: Paulina is so sweet & resourceful. Pleasure to learn from

Fantastic experience: Very good experience make me feel welcome ..thank you Paulina Great person to have a face to face

Fantastic experience: Asian instructor I forgot her name but was very helpful and professional. Handled everything in a timely matter!

Fantastic experience: Paulina ochoa was very professional and explained everything with patients fast service also thank u I'm glad to be joining here I recommend it.

Fantastic experience: Paulina, extremely helpful and polite. She answered all of my questions with knowledge and kindness. She is definitely an asset to your program. I am very confident that she will answer any and all ques8 in the future with the same professionalism.

Fantastic experience: My experience at partners for wellness has been so far wonderful the staff here is very cordial and polite,very easy to deal with and the program outline seems simple. If you get an opportunity to chat with Yenny, she's a magnificent woman very professional and highly recommended. They stand way above School Ten Inc. The staff here shows compassion for it's clients.

Fantastic experience: John help me with my first face-to-face. It was very comfortable and straight to the point in and out very helpful. He was very understanding mal help me a great deal with working this program. I couldn’t have made it without all the staff, including Pauline to get through in one piece and actually absorb the information. They always made me feel welcome. Hen had expectations and treatment as if I was family in for that I made it through the program. Thank you partners for wellness for choosing such prominent characters to help the society that needs a dressing as far as drinking and driving.

Fantastic experience: Two employees that have been extremely helpful to me are Jamie the receptionist whom always helps me out when I call. And Paulina whom I speak to during my face to face. She’s polite patient and very professional. Thankyou Jamie and Paulina, much appreciated.

Fantastic experience: Paulina was helpful and great.

Fantastic experience: Greatful to be on this journey. And it’s all easier too with some guidance from Paulina and Mau they make it all smooth and have good attitudes

Fantastic experience: Muy buena atención por parte de Paulina

Fantastic experience: Paulina was great :) she was super helpful

Fantastic experience: Jamie was super helpful and kind. Paulina was awesome too. Looking forward to groups with partners 4 wellness

Negative experience: We all know there are people who need help with addictions and so on don't come here plz look up some other place they never answer so if your trying to reschedule good luck also if u don't do it on time there will be a 25 dollar fine even if ur still at work for what ever reason they arnt in any way leanent unfortunately for me I had to miss one because we all know if u don't work u don't eat oh and I tried making it up and I was not let in to my Zoom meeting so their like oh yea here another 25 bucks and all they say it's in their contract maybe if they cleared they voice box and have some understanding that not everyone is capable of just paying thier late fees it's just felt no one here cares so there u have it some honest to God truth so glad I'm about to finish my program here but for those really seaking help go somewhere else

Fantastic experience: Love the staff My teacher is awesome

Fantastic experience: The staff in place have actually been so helpful lately! I actually look forward to my Monday meetings at 6pm! My face to face conversation are actually nice!

Fantastic experience: Great service, highly recommend.

Fantastic experience: Highly recommend

Fantastic experience: I would strongly recommend this program to anyone that wants to overcome their alcohol addiction. I had helped me tremendously and provided me with useful coping skills. I learned a lot from other client's shares and testimonies as well as from the instructors. As a result of this program, I am now an active member of alcoholics anonymous and I enjoy helping the alcoholic that still suffers and therefor being of service.

Negative experience: If you are looking to get help getting better this is not the place for you ! The staff seem in it only for the paycheck and can care less if you are getting sober or not, but it you are looking for a quick DUI program for court then this is the place just don't miss any group or packets cause they charge you extra (they only care about your money not your health/situation)

Negative experience: Terrible place to be in if I could change locations I would so please if I can let me know the manager lupe was really rude and disrespectful and really not looking forward to going to my groups at all .

Fantastic experience: Great services

Fantastic experience: Super helpful staff and great service provided probably one of the best DUI schools out there