
Official Driving School

Information about Official Driving School
48224, Detroit
Opening hours
Sears Driving School is now Official Driving School. For more than 40 years, we have provided drivers education to thousands, teaching them how to drive safely, confidently and responsibly. Conveniently located in local schools and Sears retail locations across Michigan, we provide expert, affordable drivers education for students of all ages.
Official Driving School: Reviews
Negative experience: Official Driving School...This company is irresponsible in it's business practices. My experience has been awful. I would not trust them with your children.
Hi Lois, I'm sorry you feel this way. It appears you were employed with the company in 2023 for about a month and didn’t show up for your last scheduled shifts. Human Resources is interested in discussing this with your further and has reached out to you regarding your complaint.
Fantastic experience: Mónica es excelente
Fantastic experience: Tome mi examen en Detroit con Monica. Excelente servicio.
Fantastic experience: Hise mi examen con Mónica en español muy recomendable muy amable
Fantastic experience: Ise mi examen con Monica y tome mi examen en espaniol. Recomendada.
Fantastic experience: Ise mi examen con Mónica y fue excelente. Recomendada mil veces
Fantastic experience: Monica was my tester and she was very professional and kind. She an excellent instructor. All of her instructions were clear.
That's so great to hear! Thank you for letting us know about your experience!
Fantastic experience: Alyssa was really helpful when I called the place. I had been trying to get an issue resolved for over a week, and she got through and made it happen for me. Thank you Alyssa!!
That's so great to hear! Thank you so much for letting us know!
Fantastic experience: WONDERFUL STAFF ...The Owner is outstanding,very understanding and reaches out to you. Not many companies do that, it's shows that he wants to.improve his business
Fantastic experience: Thank God I passed my test I was so nervous the instructor was nice she told me to calm down and just pay attention to her instructions.........
We are so happy for you! Congrats!
Fantastic experience: Best driving instructors! They really care about helping their students feel comfortable and confident behind the wheel.
You just made our whole day! Thank you so much!
Negative experience: Go ANYWHERE but here. My daughter went here to take the Segment II test, completed and passed it. A red flag went up when my daughter texted me and said they had "lost her test," before we even left the building and she would have to retake it. (??) She got 1/2 way through the 2nd test before they "found" her test and sent us on our way. We were assured we would have email notification within 24-72 hours. After a week went by, we called the customer service #. We were cut off twice before talking to a person so we left messages. We were excited when they actually called back and the person said they were looking for my daughter's certificate -- but then they HUNG UP on her! About an hour later, the certificate appeared in my daughter's email -- with no word from the company that it was forthcoming or any explanation for the delay. We had to reschedule her road test and Sec. of State appointment, but at least we finally got it (which is why I rated them a 1 and not a 0). If you feel like you aren't experiencing enough stress and aggravation in your life, then this is the place for you.
Hello Paul, We are so incredibly sorry to hear about this experience you had. This is truly not how we ever want to conduct business and we would like to gather more information from you regarding the situation so we can correctly investigate and make things right. We would love for you to email us at [email protected] so we can reach out to you and make this right!
Fantastic experience: Thank you!
You are so welcome! Drive Safe!
Negative experience: Canceled the class the first time and when i got in to take my segment two test they made us take two different tests because everything was so unorganized, i didn’t even get my certificate i ended up having to drive to royal oak to pick it up
Hello Marissa, I am so sorry about the difficulties you had with your Segment 2. It is definetly not how we expect the process to be for our customers. We apologize for the drive you had to make.
Negative experience: Waited so many months to schedule my drivers test.. on the exact day of my test they told me that I had to wait an additional two weeks. No communication what so ever, call center is a hot mess and extremely unprofessional. Do not recommend, so much time and money waisted.
Hi Any, I am so sorry to hear about this negative experience you had with us. We apologize that you had so much time wasted and that you experienced a lack of professionalism. If you could send your best contact information to [email protected] I would like to call and ensure that we hear about your experience and do everything we can to correct the issues and get your services taken care of for you with professionalism.
Negative experience: They racial profile people they tell you to hang out the window while you’re sitting in a seatbelt to parallel park and to drive the car if you’re learning disable they don’t have patience I have informed them ahead and they did not understand that I have a learning disability and they never have any consideration there a pitiful score to go to do not go to it
Thank you for notifying us about your experience, Mayy. We only care about helping and really want to get to the bottom of the situation. Can you email me at [email protected] with your name, the tester's name and any other details you want to include with a good call back number? I’m ready to help and really want to solve this for you.
Negative experience: We registered well in advance for our daughter to attend a class starting in the end of July (changing summer plans to be certain she is accommodated) only to be told "due to covid", only 9 students can take the class. I have no clue how the 9 were picked. The email notification said we could enroll for a later date but they also raised the price by more than $100 to "stay in business"! I wouldn't be so irritated if the cost was the same. I'm not impressed and I don't have my refund. Covid has been around long enough that using it as an excuse now is just piss poor business management.
Thank you for notifying us about experience with us . We only care about helping and really want to get to the bottom of the situation. Can you email me at [email protected] with your name, the tester/students name, any other details you want to include and a good call back number? I’m ready to help and really want to solve this for you.
Fantastic experience: I just left from taking my road test today the staff was very kind and are very helpful to inform you of what you did well and need to improve on.
Thanks so much for the review Joshua! Awesome to hear you're getting constructive feedback. Congrats!
Fantastic experience: Ms.DeeDee was a great instructor I definitely would recommend her!.
Hey Richard! Super awesome to hear about your experience with us. Thanks for the stars!
Negative experience: Instructors are immature and rude (impatient, disrespectful, and just straight up nasty as a person). Don’t let the instructor get you down nor discourage you from getting your drivers license. Find a better place that actually knows what they’re talking about and properly give you instructions. They’re only there for the check not the job.
Thanks so much for reaching out and this kind of feedback is really important to me and Official Driving School. I would like the opportunity to learn more about the situation and see if there is something I can do to salvage your experience and also make sure others don’t have a similar experience.
Please email me back at [email protected]. Again, I want the opportunity to help.
Benny
Negative experience: Instructor was unprofessional and didn't correct new driver in a timely manner allowing our vehicle to remain in harms way on multiple occasions. They need to recruit instructor's with better talent and professional demeanor! I had heard that this location wasn't passing new drivers so they could get more (re-take) money...and I still went...shame on me! Please take your business else where.
Hey Michelle - I’m the owner of Official Driving School. We have lots of instructors and I would really like to get on the phone with you to see what happened here. I am passionate about having the most professional and best instructors in the industry. Would you be willing to email me your information and help me solve this issue? [email protected]
Fantastic experience: I had an amazing and comfortable expierence. I felt glad that I choose this place to take my test. The instructor was amazing. I live an hour from detroit but have family there. Which is how I ended up taking my test here. I'v been recommending it to people where I live to drive there from the country. Being comfortable I believe is MAJOR in any type of test. The fact that your employees provide that and are genuine is amazing! Well worth making the drive.
Hello! Thank you so much for your kind review. Drive Safe!
Fantastic experience: OUTSTANDING SERVICE & OVERALL EXPERIENCE, MY INSTRUCTOR KYNYITTA WAS VERY PROFESSIONAL, FRIENDLY, & EXPLAINED EVERYTHING CLEARLY. I RECOMMEND THIS COMPANY, ESPECIALLY KYNYITTA AS AN INSTRUCTOR FOR CADIUEX /I-94 DETROIT LOCATION. BEST PRICE AROUND $50 FOR ROAD TEST W OWN VEHICLE TAKES 30-45 MINUTES /OPEN 7 DAYS A WEEK /THANKS SO MUCH!
So great to hear! Thank you
Negative experience: Because sears been in business for quite some time the new owners is caring on the name. Business is really slacking and customers service is not genuine.
Hey Leslie - So, so sorry to hear this. We definitely care about our customers and want to make sure we're working to help solve all of our customers needs. Is there anything I can help with?
Fantastic experience: My instructor was very sweet, she made me feel relaxed and comfortable. I would most definitely recommend others to go there. In fact my brother, his wife and a few of my other family members went there as well. We've all had wonderful experiences and when my daughter gets of age she will go as well.
Hello! Thank you so much for your kind review, we are so happy to hear your instructors are making it such an enjoyable experience!
Leave your opinion about Official Driving School:
Official Driving School appears in the following listings:
Other driving schools that might interest you

Motor City Road Tests

Elite Driving School and Driver Testing


Shondhan Road Test and Driving School


Albaraka Driving School

Specialized Road Test Services


METRO DRIVING SCHOOL INC. (15 years of certified & professional experience)Since: 2009



Traffic Safety Association of Macomb

Rubino's Road Testing LLC
Add your business to our directory for free
If you own a driving school and want to appear in our guide, send us your business information, and you can be listed completely free of charge.