Red River Harley-Davidson

Fantastic experience: Stopped in a few weeks back, ride up here occasionally from DFW. Noticed my back tire looked low, ended up needing it fixed. Decided on a new back tire since mine was so worn. Waiting on the mechanic to bring it back from the test ride so I could head home. He noticed a ticking noise and discovered my oil pump wasn’t working. They gave me a good price on towing my Harley back home to Euless. All I can say is a very sincere thank you to the mechanic that caught that problem before I headed home. There is no doubt I would not have made it home, plus with no oil being pumped to the engine it would have burned it up. I give this dealership 5 stars, more if I could. Everyone there is always nice and that mechanic is truly a great guy who cares about the customers. Also, thank you to the guy who drove me home that day, enjoyed our conversation. Apologize for being bad with names, wish I could name this mechanic and guy that took me home. Both are great guys

Fantastic experience: Passing through and decided to stop. Nice shop and the staff were helpful.

Fantastic experience: The owner was very helpful buying a used bike. Even though I bought it from private. It paid of. I came for the service and guess what; same great friendly service in the service department..

Fantastic experience: Had a great experience here. Came in for a headset and this gorgeous TriGlide decided it needed to follow me home. Sean made that happen with a minimum of trouble and a decent trade in amount. Very, very happy with my experience here.

Fantastic experience: Great experience as always. Simple and relaxed transaction. Thank you.

Fantastic experience: Always love stopping by when we are in the Falls!! Great people!!

Fantastic experience: They was very kinda and very informational

Fantastic experience: Very helpful staff love this place!

Negative experience: Your quote on about how much labor would be was way off when I authorized the work! I never will go back to your shop or any Harley shop. I continue to be overcharged for little service. My handle bars, that were supposed to be tightened, still have a lot of play in them so thanks for nothing but a huge bill!

Fantastic experience: These people are so amazing! From Delicia helping us fit helmets and gear to Jack and Leslie teaching us how to ride. They are just awesome. I would recommend them to anyone especially if you're just learning to ride. Thank you for making my new rider experience super exceptional.

Positive experience: Employees were too busy talking amongst themselves. Never offered to help us.

Fantastic experience: I broke down with an electrical issue on a trip out of state. RR Harley got my bike on a lift right away and started diagnosing. They were able to get it diagnosed and repaired in about 3 hours. A lot of shops just throw parts at a problem. The techs at RR Harley aren't those people. I was really impressed by their technical skills, customer service and attention to detail.

Fantastic experience: It's always a good time with that group at RRHD! Gilmore family and associates rock!

Fantastic experience: I don't know where to begin, I'm local and have taken my 2005 roadking here a few times and I had a issue and rather than taking it up with them I went on a rant and left a less than favorable review. I must say that I was wrong Red River Harley davidson reached out to me and is working with me , great customer service!!!

Fantastic experience: I learned how to ride a bike here. I had never ridden before nor have I ever been a passenger. They taught me great technical skills.

Fantastic experience: I cane here to do the safety riding course. What a wonderful experience it was. Everyone was kind and courteous. Both riding coaches were so nice and understanding, making the experience that much better

Positive experience: My favorite hd dealer in the region

Fantastic experience: Great staff. Very pet friendly.

Fantastic experience: This is a pretty cool place. You zippy m should stop by.

Fantastic experience: Amazing location. Friendly and helpful staff.

Fantastic experience: Customer Service at Parts was excellent. Had replaced two parts & after a carb-rebuild My 04 is purring like an 80hp kitten

Fantastic experience: Very nice n friendly place. Go drink a coffee with them.. get out and mingle!!

Fantastic experience: Bought my road glide here several months ago. Honestly, idk if all HD dealers are like this or not but there are a lot of very nice, helpful ppl at this location. The safety course they provide is outstanding. They’re always having events and group rides. Can’t say enough good about RRHD thanks a lot!

Fantastic experience: We were traveling on our Ultra Classic from Dallas, Georgia to Vernon, Texas. We stopped for some t-shirts and a new phone mount at Red River Harley-Davidson. Everyone there was great!

Fantastic experience: Friendly staff and very helpful

Fantastic experience: Liked talking to people there!!!

Fantastic experience: Clean. Well stocked. The staff was incredibly knowledgeable and ever so friendly. I'll be going back there.

Positive experience: My. Thinking. Way. Over priced. When. I. Can. Find. A. Good. Bike. Some where. Else. All. Some one. Is paying. For. Is. The. Name

Fantastic experience: Had a great experience with RRHD

Fantastic experience: Went to support Addi in her fight against cystic fibrosis! A great turnout! Thank you RRHD for your huge support for Addi and CVMA!

Fantastic experience: All the staff are great. You feel like. family when you enter and visit this dealership.

Fantastic experience: This place is AMAZING!. We felt like family as soon as we walked through the door. Everyone is so sweet and helpful,from our sales guy Taylor, Dan in finance, Bobbi in service is an absolute baddie and the owner Jim. Best buying experience hands down!. We just purchased a used bike and had a battery issue,they didn't hesitate to get us in and help us out. Jim actually did the work himself!. Talk about customer service!. We will forever be a customer and will recommend Red River Harley- Davidson to everyone we come across!. Thank you all again Summer and Shane York

Fantastic experience: Super helpful, friendly team, made buying easy.

Fantastic experience: Full disclosure: only passed through and bought a t-shirt, don't have any experience buying a bike or anything. The place was nice, well stocked and the people were very nice. It was close to closing time but they were accommodating nonetheless.

Fantastic experience: Red River Harley Davidson had the coolest Challenge coin out of more than 100 HD stores across the country, thanks

Fantastic experience: I came in for my motorcycle riders course and now I stop in for routine maintenance items

Negative experience: Harley Davidson has really sunk to a new "low". Stopped giving Veterans the 10% discount they so richly deserve. An American motorcycle company no longer thankful for the sacrifice that veterans make for the freedoms that they enjoy. It's shameful. Will no longer support them by spending my money at their establishment. Shameful on you Harley Davidson.

Fantastic experience: Awesome stop along my route!

Fantastic experience: Friendly staff. Lots of bikes on the floor.

Fantastic experience: Had a front tire cut down a day before Labor Day. Called Harley in Lawton would be a week before they could put it on Called OKC Harley would be 2 weeks out. Called red river Harley they said could you be here at 1:00. Absolutely these people care very friendly great service I will definitely be going to Texas Red River Harley to have my service done from now on. Thanks Again Red River Harley You Guys Rock

Fantastic experience: Great people awesome selection and all the staff were extremely helpful. Especially my salesman Chris would definitely recommend to shop here if you're interested in a motorcycle.

Fantastic experience: My wife, son, and I stopped by here this last weekend on our way from Ardmore OK to Abilene TX. Absolutely incredible customer service. Treat you like you are their long time friends. I was very impressed. Nobody acted too good to speak to us. I read some of the bad reviews before I began this one. The people that have left their reviews as one star are literally just wanted to complain to complain. Some gave minimal stars for not being open on Monday! That’s pretty much any Harley Dealership anywhere! Another complained about not having 3X shirts in stock. Haha. I won’t even touch further on that one but the experience we had was fantastic and we will absolutely be back again.

Fantastic experience: Great place and very helpful and friendly staff, all around good people

Positive experience: Smaller, very nice Harley Davidson shop.

Fantastic experience: Family owned Harley Davidson Dealer Great sales great service

Fantastic experience: They have a very inclusive demeanor, I took their new rider course to get licensed and I don’t have any complaints. Ray, Brad and Jack are excellent coaches, Leslie and everyone else is very supportive. A tough love type of teaching that truly gets the job done. Bobbie in the shop knows her stuff, has a lot of experience in the nitty gritty and it shows in how she answers questions. You can tell everyone is there because they enjoy the community, it’s not just a job. Absolutely awesome place to be

Fantastic experience: Super nice folks. Great dealer. Serviced a friends bike on the way out from Mississippi to California on our west coast trip and serviced my buddies bike and mine on the way back home. Super nice folks, awesome dealer. Got our bikes serviced, checked and cleaned in no time at a great price. Highly recommend!!!! Thanks to the guys at red river, and girls(Bobbie)

Fantastic experience: Friendly environment always make you feel welcome.

Fantastic experience: By far the BEST customer service i have ever received in my entire life!! I was traveling from South Texas to Minnesota. my hog stalled on me couple times. went to couple dealers and all claimed it was just "wet". my last hope was RED RIVER as it was the next one on the map. i called and explained. JIM was awesome, remained open for me after hours until i arrived since i was traveling. They treated me beyond my expectations, found the problem and fixed it. i made it home to Minnesota. Bobby and Jason in service were beyond awesome. the four legged customer service staff "ACE and HANK" were so much fun. JIM and the rest of the family made me feel home and surrounded by family who loves and cares. 19 years of riding, RED RIVER is the BEST DEALER I EVER CAME ACROSS!

Fantastic experience: I had an amazing buying experience at RRHD! I highly recommend it if you're in the market for a new or used motorcycle.

Fantastic experience: Excellent service and great class to get license. Knowledgeable people, get you the right parts

Fantastic experience: I am so appreciative for Jack & his wife the actual people I believe that runs the motorcycle safety course class They took their time they were patient with me and they was very clear about all the instructions I don't think you can get much better of a riding coaches then them 2 thanx y'all

Fantastic experience: Always a good experience and nice employees

Fantastic experience: Always friendly, knowledgeable employees.

Fantastic experience: Great people and great service.

Fantastic experience: Great staff good selection

Fantastic experience: Great place, everyone there was awesome! We love our new bike! Will decently be back, couldn't ask for a better experience! Even met the owner!

Fantastic experience: Old school HD dealer with real riders! The owners work with the staff on deals and wrenching. No bs tactics in this place. This is the place to go, no matter how far it is.

Fantastic experience: Awesome family owned dealership that treats you like family. Great buying experience, and phenomenal service department. I’ll never do business with those corporate owned dealerships. Thanks RRHD.

Fantastic experience: The staff was very helpful and friendly. They were also hosting a customer appreciation day when we were there.

Fantastic experience: They were getting ready to close in less than an hour. Did not get a chance to look around. Only had enough time to buy some shirts. Will stop by again next time I'm in town

Fantastic experience: Nice people and a huge showroom.

Fantastic experience: Special thanks to my salesman Chris Taylor! Enjoyed visiting with you, for answering any questions I had, and your patience while I made up my mind what I wanted. Truly made it a great experience buying a HD! Thanks to Dan Chilenski, Dwayne Lamb, Bobbie Gilmore, and the rest of the staff. Sorry I can not remember everyone's name. It was nice meeting and visiting with all of you. Great staff! Best prices on motorcycles! I look forward to doing all my business at RRHD!

Fantastic experience: Everyone was extremely helpful and polite, making this on of the best bike buying experiences we’ve ever had!! Highly recommend to anyone looking for a new or used bike.

Fantastic experience: Big Shout Out to Everyone there at RRHD. Service Dept is awsome, have not had a single issue when droppin bike off or picking up they always make sure everything is good to go and shiney. The girls over in the shopping area always there to help with all my needs, from gear to clothing. Best experience i have had in a long time at a HD. THANK YOU.

Fantastic experience: My Dad put his bike on consignment when he fell ill with health problems. Unfortunately, the service team here did not do their due diligence in informing him that if he were to pass before it was sold, they would just keep his bike. He worked years to make double/triple payments.. bike was almost paid off. He was trying to do the right thing. Too bad HD doesn't believe in that. Lost a whole family and community worth of business over one bad ethical decision. Lesson learned. *** The finance company is at fault for providing incorrect information to our family. Joe has reached out & is handling this matter so the family can proceed with my Dads wishes regarding his motorcycle. Grateful for the 2nd look into this matter and the quick response to resolve this as it should have been. Thank you, from the bottom of our hearts. ***

Fantastic experience: The whole process at RRHD was an extremely positive experience. After walking the showroom floor without feeling pressured by the sales team so I could get a feel of what model and style I liked the best, when I was ready to get more info on those models the sales team met me. They fielded every question I had in an open and honest way. When I was ready for the next steps, Chris made the entire purchase process seamless and simply to understand. Dan from Finance was above board in explaining all the different options related to the financing, insurance and warranty choices. His sincerity during this stage of the process was so apparent that I'd consider him to be best in class when compared to any other asset purchase I'd made to-date. After the purchase was completed, Chris walked me to the service department where all scheduled maintenance was clearly explained in a welcoming and engaging way. Personally, I'd never buy another bike unless it was from RRHD.

Fantastic experience: I struggled to get a windshield in from Harley direct for over 8 weeks due to backlog. After making a few calls, I got ahold of Dwayne Lamb at RRH and located the windshield I was looking for. Dewayne was extremely helpful and was able to get the windshield shipped out right away. It arrived in a day and I couldn’t be happier!

Fantastic experience: Service manager Bobbie was awesome, I was traveling and had a new front tire blow out on me, she sent there dealership motorcycle tow truck out 41 miles and brought me to the dealership and got me back on the road quickly, I had 8 great days of riding in the Colorado mountains! Thank you for your help Bobbie you and your team rock.

Fantastic experience: Great place and quick service

Fantastic experience: I had signed up for their Riding Academy, but was unable to attend. I contacted Red River Harley and they refunded my fee in just a matter of days. Very friendly people and would recommend them to anyone looking to ride or to purchase a motorcycle.

Fantastic experience: What can you say the best in the business. This is the way customers should be treated

Fantastic experience: Came for the Autism Awareness fundraiser and because my 4yo is obsessed with motorcycles. Now I'm thinking of getting a bike

Fantastic experience: Always great customer service. Hands down. One of the best

Fantastic experience: Very professional, gave me a great deal on my motorcycle. The staff I met are super friendly. Recommend them for your Harley Davidson needs.

Fantastic experience: They beat everybody's price outside of their business even private sector. Taking great care of my bike. Bobbie and the service department are off the hook great

Fantastic experience: Beautiful store, the ladies who work there were very helpful!

Fantastic experience: Great place friendly knowledgeable people and a fellow sporty lover

Fantastic experience: Great dealership with super friendly and knowledgeable staff. Everyone wanted to help with our needs and great prices on the bikes.

Fantastic experience: Great nice and friendly staff knowledgeable and the service department is A1

Fantastic experience: Great place! A huge selection of everything. All the latest of everything HARLEY and the gals behind the counter are real friendly and professional! HIGHLY RECOMMENDED !!

Fantastic experience: I recently purchased a used HD trike from RRHD. The salesman that I worked with was Royce. I did all of the deal remotely as I live in Abilene. I have purchased other manufacturers trikes and been unhappy with them. This HD trike rides like a dream, excellent power and great in handling ( kind of important to a 78 year old..ha). This trike was delivered to me Saturday and was exactly as pictured and described. It has renewed my thrill of riding. Couldn't be happier with this purchase. Again, thank you Royce and RRHD Highly recommend.

Positive experience: Nice people and helpful....clean store...great prices..

Fantastic experience: Always a great time here. Everyone is always so friendly.

Fantastic experience: Great place friendly staff

Fantastic experience: Super friendly staff, well organized inventory and great entrance display of bikes.

Fantastic experience: Ginger and the girls are awesome. Bobby in service is beautiful. I will always stop in when in town.

Fantastic experience: You get what you see. Great prices and very friendly staff!

Fantastic experience: Best stocked Harley store I’ve seen in 3 months of traveling. I spent way over my HD ( Hundred Dollars)

Fantastic experience: Was just killing time before we had to fly out. Got a shirt and a couple other things. Very friendly staff.

Fantastic experience: RRHD is my go-to Harley Davidson shop. The people are awesome!

Fantastic experience: Thank u guys for letting the hotter than hell n the boy scouts of America use your lot for all the water trailers we store out their for the event thanks again guys for helping the n the hotter than hell bike race come to wichuta falls

Fantastic experience: Beautiful store. Found what I needed. Hair braid. Thank you!

Fantastic experience: Out-of-town from Southeast Indiana to visit my son. Called Jason to see if they could get me in for rear brakes. They got me in & DONE in one day! GREAT service & done very PROMPTLY! Thank ya'll very much! Much appreciated! Will be back!

Fantastic experience: Staff are Awesome! Went to get a helmet but got more gear! Love it ! RRHD is the best and their local! Thanks Guys and Gals!

Fantastic experience: Super nice people and very helpful..

Fantastic experience: Great harley dealer. Very helpful.

Positive experience: Huge store, friendly staff. Stopped off for a t shirt, so many to choose from! Beautiful motorcycles and leather goods. We'll be back!

Fantastic experience: Visiting all different Harley Davidson dealerships on my trip. They have a good selection and have price tags on the bikes. Some dealerships don't do this. They had a good mix of new and old bikes which makes the prices ranges more friendly. They also have a little play area for the kiddos.

Fantastic experience: Great place to pick up a new or a new set of clothes, they do good work and always have a smile