Appleton Harley-Davidson

Fantastic experience: Always a great experience!

Fantastic experience: I needed to replace a stripped bolt. Jimbo made the process easy and had my parts waiting and ready when I arrived. Great service AHD!

Fantastic experience: I had an amazing experience in the service department with Alysha who promptly took care of a warranty issue I had and got me happily back on the road. She was so helpful and friendly during a stressful time for me.

Fantastic experience: Big shout out to Jake in the parts department!! Jake put together for me a new LED lighting system for my old and failed LED system installed years ago at a different dealer. Jake knocked it out of the park so to speak as I basically let him put it together for me. Thank you Jake, it looks and operates great, well done!!!!

Fantastic experience: Had a great experience while purchasing my bike. The whole staff was awesome, and I highly recommend getting your next motorcycle here.

Fantastic experience: Jennie and the staff at Appleton H-D spent the time and went over just about every buying option and question that I could ask them.

Fantastic experience: Got my first Harley here. Hands down best service and experience in buying my bike. The staff here is so knowledgeable. Thank you so much for such a great experience.

Fantastic experience: Large beautiful display of bikes, accessories and clothing.

Fantastic experience: Everyone there is awesome! I will be returning to Appleton hd for everything I purchase from now on.

Negative experience: People who work there are good people. The issue is everything I've gotten with a warranty with Harley Davidson no matter what they have voided. I've never been able to use my warranty. That will be the last time I get anything with a warranty directly from Harley Davidson.

Fantastic experience: Stopped in on our way to Door County. Abbi in motorclothes was awesome! She gave us a great recommendation on where to take the family for lunch and entertainment. I met Jimbo in service also. He was very pleasant and even got a 2 cent tour of the service dept. Keep up the great work!

Negative experience: Don't take it here for service unless you don't mind waiting a month. Zero communication and I assume they don't have the manpower to work on a service ticket but they won't tell you that. I'll try my luck elsewhere.

Fantastic experience: Was a good experience... Some shops are all pressure to get sales... Friendly staff, and helpful...

Fantastic experience: The people at Appleton Harley are very professional and willing to go above and beyond customer expectations. Special thanks to Cody Thompson & Mike Hodges. Great work guys. From the Quebec group passing by on July 31st 2024.

Fantastic experience: The team at HD of Appleton made my motorcycle purchase quick and easy. I got exactly what I wanted with the help of Jennie and the rest of the team.

Fantastic experience: Today's experience is the epitome of why we pay what we pay for our Harleys. My 2014 Heritage Softail was struggling to stay alive while downshifting and idling for a day until suddenly it died on me multiple times. Luckily, I was in town and gave them a call, and they told me they would take it in, if not to work right away, to keep it safe until they could after the visual inspection. After I got there (it died while pulling into the driveway, lol), a quick code check said the engine temp sensor was gone. Before we had barely finished the paperwork, the great mechanics were switching it out and taking her out for a quick test. What could've been an annoying headache took barely an hour of my time with friendly, personal service. A quick wash, and I was back out on the road. Thank you, Appleton Harley!!

Fantastic experience: Great service and friendly staff

Negative experience: Brought in my 2001 ultra classic with 24000 mi. Only thing wrong with it is the stator needs replaced ,I think the salesmans name was Jake not sure but asked for a price offer and he said $2000, kind of a slap in the face Kelly blue books for $6300 he had the same bike on the showroom 2003 for around $10.000 wasn't very impressed!!!

Fantastic experience: Very friendly sales and sales management staff. Highly recommend.

Fantastic experience: Took my bike in for its 20k and after talking to the team about the items they found and fixed I know they did a thorough job. I have complete confidence that my bike was well maintained and that it’s safe for my next road trip in a couple of weeks! To top it off they cleaned my bike before giving her back which no other shop has ever done. Great team and great customer service, highly recommend.

Fantastic experience: Took the Basic Riders course with them, great instructors (Ryan and Josh), kept it laid back, they talked thru things and on the fundamentals. We held a steady pace and consistently worked with everyone at their skill level. Troy walked was thorough in helping to make sure everything was clear before I started the course. Had an issue with my headlight for my Honda, their service staff was very helpful in what to look at/for. They were able to recommend replacement parts and what brands are better quality with reasons why.

Fantastic experience: Staff was great at helping with my harley!! They even came and picked me up after my harley was finished getting serviced. Excellent job on my harley!!

Fantastic experience: Very friendly staff. My shift linkage broke and I was able to get to their shop. The service manager replaced the linkage and I was on my way home (Waukesha). They had me back on the road in less than an hour.

Fantastic experience: Privliaged to have been able to participate in the 25th Annual Ride to the Veterans Home at King in Waupaca Wisconsin. I'm a VET and very much appreciate it.

Negative experience: Purchased a motorcycle from out of state. Communication was terrible during and after the purchase. I have already made my first payment, the second is almost due and I still have no tag/paperwork to obtain a tag. They sure got their fee for said registration though. I would never purchase another bike from here. The savings are not worth the inconvience and lack of caring the staff has shown

Positive experience: Sales lady is the only reason the four stars. She talked to me like I was nobody. She made a lot of assumptions on my behalf that cost her $30,000. Acted like I walked in with nothing. Little did she know I had cash in my pocket and every intention of buying a bike that day.

Fantastic experience: Very helpful from start to finish of sale Sales person very knowledgeable of products and parts super to work with

Fantastic experience: The 11.5 Hour round trip was well worth it. Cain & the staff of Appleton HD made my buying experience Great! I’m now the proud owner of a 2021 Road Glide and is an amazing Bike!! I would recommend this HD dealership to anybody wishing to purchase a quality bike! Thank You Appleton HD for being top notch!

Fantastic experience: Needed parts for my older harley they had them in stock and was cheaper than aftermarket junk

Fantastic experience: Cain, Norton, Jake and Heather are all great customer minded employees of Appleton Harley. I'm sure the company values their contributions. I have always been treated very well by any of Appleton Harley's employees. They are all to notch. This is the main reason I continue to do business there.

Fantastic experience: Phyllis was the sweetest customer service to work with when I bought a pair of boots today

Negative experience: If you want honest dealings, go somewhere else. About a year ago I bought a new bike from them that was apparently a California vin bike. Anyone who knows realizes that that very much limits your options to modify within the terms of your warranty with se parts. So now I have to pray there is a way to update the ecu to get rid of this (which I'll have to pay for) otherwise my options are leave it stock or void my warranty. Conrad the sales manager pretty much told me too bad and I have to deal with it because they were dishonest and didn't disclose because "they don't legally have to". So, don't expect any honesty out of them that isn't a legal obligation. Until now I had thought it was a decent dealer experience. NOPE.

Fantastic experience: Austin in service was very informative and bent over backwards to help us out. Went well out of his way to make sure things got done on our bike. Kurt and I thank you very much!

Fantastic experience: Always great to go to Harley. Nice people to deal with and awesome cool stuff.

Positive experience: Its a harley dealership, everything is overpriced!!! Parts dept very knowledgeable. Labor rate 165.00 per hour COME ON MAN!!!

Fantastic experience: Local hometown HD dealership, and it feels that way when you are there! So many people willing to help you, parts, motor clothes, and even the counter ladies are always a joy to work with!

Fantastic experience: They were awesome… this is my second bike I have bought from them great people very helpful and knowledgeable needed my bike lowered and they did it right away my opinion 5 star service every time I walk in. Keep it up Appleton Harley Davidson I will forever be a customer

Fantastic experience: Never owned a bike so this was all uncharted territory for me. I left confident I made a good choice in all aspects... bike, gear and financing. Well done to everyone that I spoke with, Cain, Heather, Melanie, Nolan and the parts guy (sorry, spaced your name parts guy). If you want a bike, need your bike worked on, need some gear or whatever, go to Appleton HD.

Negative experience: I’m giving this rating based on the sales department at HD Appleton. The folks in the motor clothes and service departments have been exceptional. Unfortunately the Sales team brings the whole place down. I was there recently looking to purchase a ’23 CVO Street Glide… They had one coming in and it wasn’t spoken for yet so I went through the process. They evaluated my ’19 CVO SG for trade-in value and put the numbers together for the new bike. They totally low-balled me on the trade-in and HIGH-BALLED me on the new bike. It was sad and should be embarrassing for whomever owns this dealership. I found the same bike I was looking for in stock at Harbor Town Harley in Manitowoc. They gave me 6K more for my trade in and their price for the new bike was 6K less… So yeah - I saved 12K by going elsewhere… I’m sure the quotes that HD Appleton gave me were a starting point, but there is no way in heck that they would ever close a 12K gap… Oh - and BTW - HD Appleton had a 2023 Anniversary Edition CVO Road Glide on their sales floor listing for 59+K. Same exact bike was at Harbor Town Harley for 44K… So if you want to grossly overpay for a motorcycle, then HD Appleton is definitely the way to go. Otherwise, I wouldn’t waste a minute of your time there and start shopping at the many other dealerships in this area...

Fantastic experience: I love doing the veterans ride every year and I know it's for a good cause that's why I do it because my Dad is a Vietnam veteran and I'm also a veteran but my Dad is more important than I am but I will always do this ride because of who it benefits I will respect all veterans no matter what thanks for a great day ❤️

Fantastic experience: I needed new tires. I never thought Harley would do this by appt while i wait. Oh yes! The service was glorious! Nolan and Ryan were wonderful. 1.5 hours start to finish while i sat outside and smoked a cigar. Cheers dudes.

Fantastic experience: I would like to thank Jennie Pearson and Shawn the parts guy for all they did to help me acquire my new trike. Also the Appleton Harley for going out and finding the trike for me. Thank you and Heather for doing all the paperwork. She put a smile on what is the painful part paying for it. I look forward to working with all who are involved in all my cycle needs and services in the future . Thank you!! Sincerely Keith

Fantastic experience: Appleton Harley Davidson came to the rescue when I had a mid-afternoon flat tire in New Johnsville, TN. After Kristi (service) tried to help me find a service place closer to my predicament, Niles (transportation) drove 90 minutes to pick me up, get the bike in the van and drive back to the dealership. Niles and I had a great talk about his military service, family and the three GTOs that he has owned (I'm soooo jealous!). By the time we got to the dealership, it was a couple of minutes from closing time. Regardless, the bike went into the shop and Corey stayed late to fix it. Kristi was very gracious while I was there, answering all questions with a smile and keeping me up to date on progress. Corey changed the tire and took the bike out for a quick test ride. Everyone shook my hand when I left. That is the difference between a personable dealership that is owned by a family and an indifferent one that is part of a corporate, multi-dealer company. The personal touch and true concern for the customer was very evident. I was very fortunate to have called Appleton because many dealers are closed on Mondays and they are open. This is the kind of establishment where I could choose to be a customer if I lived within range. Thank you, everyone, for the great, friendly service.

Positive experience: Shopping for shirts was good, very friendly and helpful staff. Waited a pretty long time in line just to pick up an oil & filter box from the parts department.

Negative experience: UPDATE: I was going to remove this post until I went to pick up my bike yesterday. They roll my bike out and before I take off I give it a look over, these “mechanics” put my carburetor cover on upside down. So who’s working on our bikes ? Mechanics or apprentices and students. When I pay top dollar for service I expect top dollar service. This has been an awful experience and I will do my absolute best to never return to The Harley Davidson of Appleton for ANYTHING. Small shops will get my business Brought my bike here for a couple things, was told it would be ready Tuesday. Tuesday rolls around, no phone call, Wednesday rolls around. No phone call. So I call and im passed around on hold and actually even hung up on one time. Then im told that oh yah some other stuff came up and we won’t be able to get you on the schedule until late Thursday night. Then they tell me they didn’t get the complete parts they ordered and had to use old parts from my bike. UNREAL are these people even actually mechanics ? Terrible customer service. Save your money and your time. Find a local guy who can do the work for you, or go to Docs in greenbay. These people are terrible.

Positive experience: Manager Terry was extremely helpful in helping out with my problem on my bike he was a very chill and understanding person to work with great costumer service department.

Fantastic experience: After riding 830 miles from Tulsa, Oklahoma I had trouble with my front tire, Service worked with me into their schedule to change the tire, which exceeded my expectations. My experience was more than pleasant, and I still am very greatful for them helping me out while on the road.

Fantastic experience: Bought a bike from them a year ago. Sales person that helped me out his name was Conrad was awesome. I also have been here recently buying accessories for my bike. B

Fantastic experience: I enjoy the entire team at Appleton. But my loyalty lies with my Billie Jo. She had never failed to go above and beyond. Can’t wait to visit her soon.

Fantastic experience: Made another new bike purchase at AHD. Cain and the entire AHD team did a great job. They make the purchasing process fun and seamless. Cain and the team are very knowledgeable and work hard to make the customer feel satisfied. Great job AHD!

Negative experience: They worst thing experience I have every had . My first bike purchase and these guys literally lied to me just to get some money out of me. Told me what every money I put down I would get back in a gift card. Just completely lied. Then when I brought a bike from another dealer refused to give it back. Try Milwaukee Harley . They don’t try to jerk u around like these bunch of con artist do. Stay away trust me .

Fantastic experience: Mary Bryant helps me out every time I go in there. She is the best. Knows her business and get me what I need.

Fantastic experience: Best Harley dealership in nation with even better employees! Adam Long is the man! Stationed together in Hawaii and served together in Iraq! Knowing his work ethic and character has always maintained the highest standard! Adam never cuts corners and never sacrificed his integrity that always remains intact no matter what the situation! NO FEAR, 1-27 WOLFHOUNDS!

Fantastic experience: Would definitely recommend going to Appletons if you are looking to get a new sled to get some wind therapy. Adam Long is very knowledgeable and if he doesn’t have the answers he researches it. Will definitely be going back.

Fantastic experience: I Hope you all know how lucky I are to have such an awesome Saleslady as Billie Jo Pursley. Her personality is one of the best in the business. Drove 3 hours to buy from her.

Fantastic experience: At the Appleton Harley Davidson shop they make you feel like you're part of their team. They treat you with respect & they don't try & pressure you. They'll tell you everything you want to know about the bike you're interested in. They'll even help you decide what kind of bike to get if you're unsure. Best place in all of Wisconsin to get a bike.

Fantastic experience: Great shop, largest selection of bikes new and used I have ever seen, sales seemed friendly, as well as retail. Nice retail section, gotta check them out when you go through town!

Fantastic experience: I stopped in Monday evening, to look at bikes and a sales guy named Cain greeted me. He took a good amount of time with me had me sit on a few bikes I was interested in to see how they felt. He answered any and all questions I had about the bikes. I will definitely be coming back to purchase a bike!

Fantastic experience: Great staff and by far the best dealer in Wisconsin! Have always treated me as a friend/family. I have nothing but good things to say about Jake in parts, he has always helped me when I had questions or concerns. I've never had a bad experience with the people at Appleton HD. I've been to other dealers where they are rude, never these guys. Keep up the amazing work you will always have my support and business.

Fantastic experience: After years of riding metric bikes I found the folks at the Appleton HD. Woody is extremely knowledgeable and quickly found the perfect Street Glide for me and man is it slick. Sam was really awesome as the service desk with helping me on the service end and recommended some things that I wanted. Trina really was 100% awesome with getting me hooked up with some gear I was looking at in their showroom. Thanks Appleton HD for making this all great for me!

Fantastic experience: I would love to give Sam from parts a HUGE shout out. Everytime I come in, he always has answers for me and always helps me out. When I was looking for pipes at the start of winter, he suggested Bassani pipes so I took a chance and bought them. I LOVE them. He couldn't have helped me choose a better pipe. Same goes with the security system for my bike. He helped me get the correct kit I needed. Couldn't ask for a better parts guy. He's the man.

Fantastic experience: I love this place! The staff always goes above and beyond to help make sure we are taken care of! A special shout out to C-note for helping us look at bikes to find the right one for us! Troy was also very helpful getting us ready to take our riding class. :)

Fantastic experience: Where to start! I was very pleased with my sales experience. I have shopped here for a few years but this was the first bike I bought from them. It was such a fun experience, I really enjoyed it. Woody( my sales rep) listened to what i wanted and helped me get exactly what I wanted! And also have to throw shout outs to Gabe in Sales, He did a great job helping me through the whole process. Louie in Parts, He helped me get some extras that i had to have. Hipster in Motorclothes, He was able to get me the 120th anniversary clothes I wanted. Big Nasty in Service, did a great job showing me what I can do in the future. Really though, the team at Appleton HD is amazing.

Fantastic experience: The people at Appleton Harley Davidson are so friendly and helpful. That’s Woody for selling me my first bike

Positive experience: Friendly staff, lots of bikes in stocks. Unfortunately they didn't have many store logo shirts in the larger sizes which was the main reason for visiting.

Fantastic experience: Very knowledgeable and friendly staff. Bought the perfect Harley Davidson Sportster for me that I've been looking for. Jennie in sales and Zach in Finance really showed me they care about the customer. My opinion of Appleton Harley Davidson is top notch! Awesome Dealership.

Positive experience: Pros: GREAT selection of bikes. AWESOME selection of clothing. NICE selection of parts and accessories. Staff is laid back. You’re not badgered into buying something when you come in. Staff/techs seem knowledgeable. Has a great learn-to-ride program. Cons: I’ve caught this dealership doing the ol’ switcheroo on price tags. Looking at shirts during the Black Friday sales, shirts marked 20% off had doubled up price tags on them, after peeling back the first one I saw they marked up the shirt by $15. THAT is not acceptable, and if I see that done ever again I WILL take pictures and plaster them all over gods creation because that’s shady as hell. Prices in general are a little steep, compare to other HD dealers I’ve been to. Overall: I generally enjoy coming to Appleton HD. Compared to Open Road HD in Fondulac, you typically don’t have someone up your butt trying to sell you something, and if you walk out empty handed, you’re thanked for your time and welcomed back. Keep up that floor strategy, because that’s what keeps customers. Also, work on your prices and knock it off with the markups. You guys will become the best dealer in the area and certainly my “home dealer”.

Fantastic experience: Service was amazing! Helped me find a gift for a family member. Explained things. Cool items.

Fantastic experience: The absolute best selection of clothing, you won't be disappointed. We make the 2 hour drive regularly to see what's new. Great group of girls working clothing as well.

Fantastic experience: I would like to give Jake in the parts department a big thank you for all the help and technical expertise you have provided me in the last several years! During that time, I restored a 2008 Electra Glide Ultra Classic Trike. Jake is always there to explain what I need, provided quality parts and especially how things worked when I had questions. Jake, along with everyone else I have had the pleasure to deal with at Appleton Harley Davidson in Appleton Wisconsin, are true professionals, extremely friendly, take the extra time with customers (even those customers I would consider very rude) and make people feel like family. I would and do highly recommend this dealership to everyone!

Negative experience: Called customer service and asked a few simple questions on oil and the guy who answered the phone at 2:15pm today was extremely rude and not customer service friendly. I will go elsewhere for my products.

Fantastic experience: Andrew Simon's was awesome to work with and very knowledgeable. I'd definitely recommend stopping in and seeing what he can do for you!

Fantastic experience: Nice facility. Jennie in sales was very helpful, she helped me find and select the bike that was right for me.

Fantastic experience: Always friendly staff and great selection of bikes, haven't bought a bike here yet but I might in the near future.

Negative experience: 2 & 1/2 hours and $242.66 to plug a slow leak in a rear tire on my trike. I could have gone to a local tire dealer bought a new tire, and had it mounted for less.

Negative experience: Set up just an oil change. Very rude service center. Called them out on the rudeness and went to pick up my bike. Had to jump start, never had to before. Replaced battery twice since they touched it and still has a drain. Never again!!!!

Fantastic experience: Love shopping at this place and I even learned to ride from here. Definately recommend their courses, merchandise, bike sales, dealer rides, repairs, and winter storage!

Fantastic experience: The first day I stopped in Ryan met me on the floor was very helpful and very experienced he got me a hooked on an ultra limited 2014. Very helpful when it came to a test ride however due to weather I had to step that up a couple days and and unfortunately Ryan was off that day however that is when C note took over. C note was also very helpful and a pleasure to work with. The sale was made and the bike is now in my garage. Hats off to both Ryan and C note I want to thank those guys very much as they made my visit there very enjoyable. Thank you

Fantastic experience: I purchased a new motorcycle from Appleton HD, everything went smoothly from sales to financing to customization of the bike, always fast responses to calls and questions. A shout out to Cain in sales for all the help and time spent getting me on a new bike.

Fantastic experience: I couldn't find the riding jacket that I wanted online, and no other store got back to me. The HD website stated that the Appleton dealer may have one. I called and talked to Trina. She was polite and very courteous. Great experience!

Fantastic experience: I purchased a 2022 Ultra Limited last week from Appleton Harley Davidson. Ryan did a great job with the sale. Gabe also was involved and both were very informative, friendly and professional. They were very easy to deal with and a pleasure to work with. I usually purchase a new bike every two years or so. I will be returning to Appleton Harley Davidson next time and will be returning soon to purchase some accessories. Thank you Ryan and Gabe. Steve Jensen

Fantastic experience: I just bucked up an 06 dyna and the team couldn’t have been better. Cain was an awesome salesman. He was super helpful getting all set up with the purchasing process and singing up for the riding course. They have so many great mechanics( Patrick has done great work on my other bike) and the parts crew is amazing. Alex is amazing and really helps you customize ur bike for what you want. I can’t be more thankful for such a great team and I’ll only ever get my bikes and parts from this amazing crew.

Fantastic experience: Probably the best harley shop I've ever been in ! Huge selection of bikes as well as quality clothes and apparel. I get all my service done here also, friendly, courteous employees. Love this place!!

Fantastic experience: I wanted to say this was a awesome experience with everyone at the dealer,they were great to deal with and I will go back for all my stuff,thanks guy’s for everthing

Fantastic experience: Found a bike here live in Michigan talked with Jenny about the bike a few times she always had an answer for me and if she didn't know she got back to me didn't have to wait long either. Had a fantastic experience thank you Jenny and all the staff for making this trip worth the drive

Fantastic experience: Thanks to Jennie Pearson, and her persistent with the manufacture during the covid out break. I finally received my CVO, which I waited 9 months. She stayed in touch with me the whole time. I was ready to give up, but she promised me to just hold on a little bit longer that the bic was coming, and you will be very happy. I'm happy then, Hell" that I waited. Thanks to all the rest of the employee's that helped out on the way. Also, a big thanks to Jake ( parts manager ) helping out on the extra accessories for the bic.

Fantastic experience: Very nice selection of clothing, but my wife was wondering why you don't sell Harley Davidson pants for women, but otherwise a great place to buy clothes and of course motor cycles

Fantastic experience: People were helpful nice dealership been to many this one is definitely a good one got a shirt and was reasonably priced had good selection and lots of great bikes and parts.

Fantastic experience: I found the purchase experience at Appleton HD to be easy and enjoyable. The staff, all that I had contact with in Accessories, Parts, Service, Finance, and sales force all treated both my wife and myself as family and with respect. I found our sales representative, C-Note, to be especially helpful.

Positive experience: Definitely one of the better Harley dealerships in Wisconsin. Everyone is always super friendly from parts department, service department and the sales staff. They've got some pretty good deals on their clearance racks as well. Like this place way better than the one south of Oshkosh in Fond du Lac that I don't want to use by name LOL

Fantastic experience: I took the safety course with two fantastic coaches. I am positive that after taking this course, I will be better prepared to be a better, safer rider. My coaches Ken and Dan made me want to be the best that I can be! C-note and Troy represent the sales force great. I was able to tour the entire facility and found that it was ridiculously clean and well organized. I have enjoyed riding so much more since the course and look forward to riding with some of the guys in the future. Please buy, service and ride with this fine group of people!! Your biggest fan, James Balfe Waupaca, WI

Negative experience: Was in a pinch and my normal shop was 3 weeks out. Harley could get me in the next day which was the only positive and why this isn’t a 1 star review. Had check engine light/battery coming on, they diagnosed the problem and called me to come back in. The service desk explained The voltage was going out of parameters causing the warning lights, “alright so what’s the fix?” Was told there isn’t anything they can do and “that years electrical systems just can’t be trusted”… brought it to my normal shop after writing the diagnostic fee as a loss and the voltage regulator was the issue. THE VOLTAGE REGULATOR. Don’t waste your money, go somewhere else.

Fantastic experience: I have now bought 2 motorcycles from AHD, and I would highly recommend them to anyone looking for great customer service and sales. Russ, Cain, and Heather treated us very well and would be reason alone to return. Very knowledgeable staff, along with a superb service team make this a great place to buy or have your bike serviced.

Negative experience: My wife and I were going to purchase a bike from Appleton-Harley for $17,380 out the door cost until my wife and I were spoken to Very rudely by the assistant manager Gabe! All because I said if they could get the price down to $17,000 that we would take it today. Anybody in Customer Service would have nicely said, Im sorry that is the best price that we can do if they couldn't come down any more but instead...We were literally told by Gabe that he would rather lose us as a customer than work with us! This is the first time in my life that I have ever heard anybody tell somebody that they would rather lose them as a customer! My wife and I had already talked and said we would pay the extra $380 if they wouldn't go to $17,000 before he came in and then that's what we were told. I have never been treated so badly in ANY business so we just got up and left! He definitely needs to take some communication classes because he does not know how to talk to customers! We have been to plenty of Harleys and will continue to go to them but never again will I step foot in the Appleton Harley as long as Gabe still works there!!

Fantastic experience: From Patrick in the service dept. To salesmen Cain.. everyone was amazing! So helpful and patient. Gabe and Russ were great with all the paperwork. Highly recommend this team. Need a bike.. ask for Cain!!!

Fantastic experience: Thanks to James Jimbo Severo! Stopped on our way through and asked about a radio update, Jimbo was honest and said we can try, so happens it worked, thanks again. Awesome experience, definitely will be stopping in the next trip up north

Fantastic experience: Appleton Harley is the best. Great service. Russ the sales manager is awesome to work with. Sales team are top notch. Service team treats you great. Overall great experience

Fantastic experience: Appleton Harley-Davidson has done some remodeling since my last visit. There was only a couple customers at the store today I was kind of surprised. Not sure what their activities have been over the last year today was a shock with empty parking lot I'm used to a lot of cars and motorcycles in the parking lot when I get to any Harley dealership. As always a lot of help in the service department

Fantastic experience: GREAT EXPERIENCE! THE GREAT TROY JANSEN GOT ME BACK THERE AND CAIN, RUSS AND BOB J TOOK CARE OF ME. I CAN BE A PAIN SOMETIMES AND APPRECIATE THE PATIENCE THEY SHOWED. I GOT WHAT I FEEL IS A FAIR PRICE IN THIS HIGHLY COMPETITIVE MARKET--THEY HAD 6 NEW BIKES ON THE SHOWROOM AND TREATED ME FAIR. LOVE THE NEW BIKE AND I MAY EVEN RIDE ONE OF THESE DAYS......... THANKS BOYS!

Fantastic experience: Wonderful experience with Sales Associate, Jennie! She was kind and understood when the first bike I test rode was not a good fit for me. She had no problems with me trying out a Heritage Softail afterwards, which I fell in love with. Gabe gave me top dollar for my trade in. Heather was fantastic at explaining all the paperwork and my options. I could not have been more pleased with my day yesterday! After having a disappointing time at the GB H-D dealer, I was glad to have taken the ride down to Appleton. I highly recommend them and encourage all the people in the Green Bay area to come down to Appleton, where a serious buyer is treated with respect and allowed to find the right bike for them.