Killer Creek Harley-Davidson

11480 Alpharetta Hwy, 30076, Roswell
Killer Creek Harley-Davidson
11480 Alpharetta Hwy
30076, Roswell
+1770-777-1000

Opening hours

  • sunday: 11h-17h
  • monday: 10h-18h
  • tuesday: 10h-18h
  • wednesday: 10h-18h
  • thursday: 10h-18h
  • friday: 10h-18h
  • saturday: 10h-18h

Legendary brand of American motorcycles, plus apparel & more at some branches.

Our comment from DrivingSchools.Directory about Killer Creek Harley-Davidson:

Killer Creek Harley-Davidson is a renowned dealership in the heart of the United States, celebrated for its exceptional customer service and extensive selection of motorcycles. Customers consistently rave about the knowledgeable and friendly staff who go above and beyond to make every visit enjoyable. Whether you're a seasoned rider or a newcomer, the team at Killer Creek ensures a welcoming atmosphere from the moment you step through the door.

Highlights:

  • Extensive inventory of bikes and accessories
  • Knowledgeable and friendly staff, including standout sales representatives like Ted 'Crazy Eye' and Teresa
  • Positive experiences for both first-time buyers and seasoned riders
  • Accommodating service department that offers convenient pickup and delivery for maintenance

While most customers share glowing reviews, a few have encountered challenges with the service department and have voiced concerns about communication in some instances. Nonetheless, the dealership remains a top choice for those seeking a trustworthy place to purchase a Harley-Davidson.

Overall, Killer Creek Harley-Davidson is highly recommended for its outstanding service, knowledgeable staff, and a strong sense of community.

Killer Creek Harley-Davidson: Reviews

4.6/5 (200 Reviews)
Megan Kaufmunn 9 months ago

Fantastic experience: If one is going to ride, it must be a Harley. Always buy from those who know. Can't go wrong with Killer Creek.

Jay Bart 9 months ago

Fantastic experience: Bought a lithium battery in August 2013 against my better judgment. But it was a one off on there shelf and it was half price.guy who ordered it never picked it up. We'll it died on 12/15/24 never missing a beat cranked on 1st try every time except the last one. I would very much love to get a replacement if it's still made the same.

Tom Woodcock 9 months ago

Fantastic experience: Go see Ted "Crazy Eye" he s very professional and knowledgeable about the product he is selling.

john fowler 9 months ago

Fantastic experience: Stan at Killer Creek Harley Davidson made buying my first Harley easy and enjoyable. Everyone at the dealership is knowledgeable, helpful and friendly.

Nancy Crumpton 10 months ago

Fantastic experience: Great Harley dealership with lots of bikes!

Matt S 10 months ago

Fantastic experience: Great experience at Killer Creek HD, everyone was very helpful and accommodating. My salesman JD was a pleasure to work with. I drove out of my way to Killer Creek and won’t go anywhere else from now on.

Logan Stroup 10 months ago

Fantastic experience: Rj help me out with every question I had and was super easy to work with! Great guy with great customer service, Killer creek is amazing and I would recommend them to anyone I know.

Joe Swenn 10 months ago

Fantastic experience: Friendly, helpful staff. I use them regularly.

Jerahmy Williams 10 months ago

Fantastic experience: 3rd purchase from the Killer Creek team. All 3 we worked with Billy Sharp in sales and Alex in finance. Great guys!

Spencer Evans 11 months ago

Fantastic experience: Great service, great people. Love doing business with this dealership.

Rob Vinson 1 year ago

Fantastic experience: I had the best experience possible. I came in late, just before closing without an appointment and RJ was awesome. He made the time to take me on a test ride and answered ALL of my questions. I never felt rushed, even though I kept them there after closing time. We made the deal before I left and I picked up my new bike a couple days later. Great job. This is what customer service should be!

Lisa J 1 year ago

Fantastic experience: Stan was great. He helped my husband find his perfect retirement bike. Killer Creek is the best. 2024 Road Glide

Ted Busey 1 year ago

Fantastic experience: This place is amazing, Teresa Jordan is wonderful sales woman, very pleasant and very helpful. After every place I tried to get a harley from turned me down, Killer Creek finaced me a bike with no money down and low payments. If your looking for a Harley, come to killer creek and ask for Teresa Jordan.

Glenn Staton 1 year ago

Fantastic experience: Great shop. The folks there are really nice and helpful.

Sarah Slavik 1 year ago

Fantastic experience: We came to buy two birthday presents for our friends. Stephanie was amazingly helpful and nice!

Michael Moebes 1 year ago

Fantastic experience: bought my Road King Special here and had a great experience !

Cody Defoor 1 year ago

Fantastic experience: Been to a lot of dealerships and killer creek is by far the best, even after you buy a new bike when you go back you get treated the same way. If you go, ask for Teresa.

Jason Campbell 1 year ago

Fantastic experience: Top notch Harley Davidson dealership. From the moment we walked in the staff was amazing with a huge shoutout to Alex and Gregg. We live well over an hour and will go to Killer Creek before going to Atlanta Harley Davidson.

Dominique Fournier 1 year ago

Fantastic experience: What a great service! I ended buying some parts there. Eice and JP at the parts were very dedicated to help. As a traveler, I felt welcomed and well taken care of. I definitly recommand this dealer!

Steven Lauder 1 year ago

Fantastic experience: This dealership is amazing everybody is so awesome and helpful. Andre sold me the most beautiful bike in the world! They had the exact bike I wanted in stock. I showed up their randomly with my wife and as soon as she saw the bike she knew I wanted to buy it and she told me to go ahead and let him run my credit, we had the cash to put down and we made the deal. Tad even helped me get my bike strapped in my trailer this place is awesome And I will be back soon to have my bike tuned to have a cold air intake installed, some motor upgrades and a ceramic coating to protect the paint.

Ryan MacDowell 1 year ago

Fantastic experience: Great experience at Killer Creek. Teresa was fantastic from start to finish. Kept me up to date on repairs taking place on a used bike I was purchasing and let me know as soon as it was ready to come test drive. Ended up purchasing and couldn't be happier with the whole process.

C Robin Hunt 1 year ago

Fantastic experience: Good selection of motorcycles. No price on anything (don't like that). Staff is friendly. Events are awesome

Mark McCain 1 year ago

Fantastic experience: Amazing staff from shop to sales to financing to management to bike selection! They got to know me didn’t try to sell me anything more than what I wanted and could afford. Biker friendly of course but still family oriented I highly recommend!! Will definitely buy again and recommend to my club for all our Harley Davidson needs!!!

L Dubb 1 year ago

Negative experience: The service department doesn't return messages or answer the phone. I scheduled an appointment for service only to be told that the technician may not get to it that day. So why make the appointment? I don't know what happened but it isn't good!

robert walker 1 year ago

Positive experience: Whenever see if I can buy me a Harley people's very friendly just couldn't get it done

Chris Baumann 1 year ago

Fantastic experience: Recently purchased a low rider from Killer Creek. Great customer service! No complaints. Go find T-Money (Teresa) and purchase one for yourself.

Tyler Burgess 1 year ago

Fantastic experience: The Harley Dealership all of the others wished they were. Inviting and helpful staff. I really enjoyed all of their procedures. Signing the wall after buying a bike is very cool! Everything was stocked and laid out perfectly. My salesman got the job done but could have been more efficient for sure. Wasted a lot of unnecessary time but that's alright. I got the bike I wanted for a fair price. Can't go wrong with that!

John Dawson 1 year ago

Fantastic experience: Bought my first Harley and everyone at Killer Creek was great! They stayed late to wait for me to arrive to make my purchase. Andre has went above and beyond to make us feel welcome to the Killer Creek Harley family! Thanks everyone!!!

David Farmer 1 year ago

Negative experience: As a novice motorcyclist entering the world of bikes, Killer Creek persuaded me to purchase a 2005 Glide Classic that was essentially assembled with non-compatible HD components, leading to performance issues. Moreover, the tires were in deplorable condition. Their lack of honesty and integrity was truly disheartening. After covering some miles and sensing instability while riding, I took the bike to another dealership for a 40,000-mile inspection. It was then that a master technician revealed the multitude of problems present. The news of the repair costs required to restore the bike's performance to its original state left me furious and frustrated. I opted to acquire a different bike from Hellbender Harley, a 2022 Heritage Classic. I have no intention of ever engaging in business with Killer Creek again. I am grateful that I did not suffer severe injuries or worse while riding the bike they sold me. They were fully aware of my lack of experience as a new rider; to them, I was merely a transaction.

A D 1 year ago

Fantastic experience: Great experience! I was walked through on some HD bikes thoroughly and the sales person was not pushy in any way.

Joshua Eggleston 1 year ago

Fantastic experience: so far so good... took my battery up there to get looked at since i bought it may26th of 2023... and it was melted... so, they said they would look at and pick up my bike for services.... so i hope were all good.... well see. !!!!!!!!!!!! I did buy a 2016 ROAD GLIDE here...

Jeremy Barclay 1 year ago

Fantastic experience: Had a great experience here buying my first Harley. I worked with Ted "crazy eye". Ted pointed me in the right direction considering that I'm a fairly new rider. I like the atmosphere of this dealership and all of the staff were friendly. Can't wait to stop back by to grab some gear. I really have nothing but good things to say about this dealership. Highly recommend!

Timothy Richardson 1 year ago

Positive experience: Cool place, but they stopped working on Harley Davidson's made over 20 years ago... weird. Bikes are pricey. Pay with cash, because Harleys financing makes no sense

Ann Marie Kurasz 1 year ago

Fantastic experience: Not many shirts available for women with their logo on. I got one anyway. Pretty big store/shop/display.

Joseph Barbani 1 year ago

Fantastic experience: Another custom build complete by the team at Killer Creek HD. These folks truly listen to what you’re trying to accomplish and never try to change your mind. I have purchased many bikes here and every time they still manage to go out of their way to make each one a joy. From the sales floor, to parts, to service, and motor-clothes, everyone makes each visit feel like an episode of Cheers. If you’re looking for your first motorcycle or your last, this is a great place to be.

John Bown 1 year ago

Fantastic experience: Great group of people taking care of brothers and sisters.

Dawn Fouts 1 year ago

Negative experience: Disappointed! If the sales department won’t contact you on a trade, regardless of the make, how are you supposed to attempt to make a deal. They ask for all of your info & then…radio silence. Guess this is why after buying numerous bikes in the past, it’s not been from this dealer in over 10 years. Time to go elsewhere…again!

Jose Antonio Chacon Jimenez 2 years ago

Fantastic experience: My experience last week there was great, the store have a lot of accessories, clothes, etc. The attention of Waleska was wonderful too. And in the parts department, they had alot of knowledge.

Ron Morris 2 years ago

Fantastic experience: Best buying experience of any HD dealership I've ever purchased from. I drove an half and a half and will be doing it and telling all of my friends. Billy and Tim are the best!

Rick Hewatt 2 years ago

Negative experience: Piss poor communication. They made a deal then reneged on it. Don't buy here! RIP Off! It's ok made a better deal with other Harley dealer in Atl. BEWARE!

Dr. Li 2 years ago

Fantastic experience: Thai place gives me goosebumps when I walked in to get some gifts for our friends in Netherlands. Even though I do not own a bike, but I love how they planned the floor for HD fan to maneuver around finding what they need. Friendly staff was very helpful assisting me in searching for great gifts. They even offered me free keychains and little merch to bring to them from killer creek Roswell, GA Harley-Davison! Now our Dutch friends wanted to come to visit themselves.

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

Thank you so much for stopping in! we really appreciate the kind words & review. We take pride in treating everyone like family and hope we can still assist you (and meet again) in the future!

Brian A 2 years ago

Fantastic experience: Went in looking for a helmet for my wife. Waleska was so awesome. She checked fitment and man sure my wife was comfortable and happy with our purchase. I highly recommend this dealership.

Jake Camp 2 years ago

Fantastic experience: Buying parts for a Harley seems to always be challenging. Tad and the sales manager Chris helped me out big time when we couldn’t find the right fork tubes for my bike. They went out of their way to measure the exact part that I needed and specially search for it

Nathan Hendrickson 2 years ago

Fantastic experience: Walked in to buy a new helmet. Bought that, and a new bike as well. Sales staff was great, parts guys are awesome. No complaints. Thanks y’all

D M (Bigdtravels) 2 years ago

Fantastic experience: Excellent dealership with top notch service. Great selection of new and used Bikes available.

Jason Gugin 2 years ago

Negative experience: Would rate a zero on sevice department if possible. Took my old bike there years ago for a rear tire they kept my bike all weekend just to tell me on monday they cant change rear tire without putting a front on as well. Front tire was 6 months old. Now bought a bike last year, doing first oil change on it, took 2 hours to get filter off due to being put on too toght, not to mention when I brought the bike home after purchse it was leaking oil from air filter. Drained over half a quart out of it to get it to proper level.

Robbie White 2 years ago

Fantastic experience: If you want a honest answer, and a fair price on a new bike, go see our friend Ted (crazy eye) you can truly find a friend and,a lot of other people who will be straight forward, and fair, with respect thru the whole process.

Charlie Baxley 2 years ago

Fantastic experience: I am from Cincinnati Ohio and I stopped in there on Friday I was looking for a jacket And this lady looked to see if they had it They didn't have it but she found one at another dealership but it was too far away for me to I just wanna say I was pleased with her experience and knowledge and the lady that waited on me at the cash register was great too great dealership I will be coming back Charlie Baxley from Cincinnati Ohio

Raymond Borrelli 2 years ago

Fantastic experience: kCHD is the only Place I’ll Go for Harley needs. They earned my business the old fashion way and loved the experience best MC purchasing experience I’ve ever had in 50 yrs riding

Britney Gonzalez 2 years ago

Fantastic experience: Came here to work their event this past weekend. Staff was extremely nice & the culture was something new to me. I enjoyed spending my afternoon with my girls & meeting new people! Thankyou for having us :)

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

Thank you for everything Britney! Means a lot to us. You and your girls are amazing :-).We hope you can be here for our next event! Come hang out any time!

Andrea Capoduri 2 years ago

Fantastic experience: I’ ve been here during a business trip from Italy looking for some parts in stock and a t-shirt. All the people were very helpful and super friendly. A special gratitude to the guys at Parts Department. Thank you Killer Creek Harley Davidson!!

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

That means the world to us Andrea! Safe travels back to Italy! Hope to see you again soon.

Code 2 years ago

Fantastic experience: Pete was great. He approached me and my friends and we very kind and professional. He was knowledgeable about the Pan America, which I ultimately ended up buying. Thanks “Ghost”.

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

Thank you for your business and awesome review. Let us know how you are enjoying the new Pan America! Come hang-out at our next Burger Burn Customer Appreciation Event if you are around MM Day weekend, this Saturday and Sunday from 12-3pm!

Matt Miller 2 years ago

Fantastic experience: I would live at this place if I could! Best selection of bikes and everything to go with them in Atlanta! Keith is amazing and his staff is top notch. I would give 10 stars if it would let me. Stephanie help me, my wife and kids find exactly what what we were looking for and was exceptional from start to finish. Wonderful job Guys

Ricardo Rezende 2 years ago

Negative experience: I waited 7 years for this moment. My purchase at Killer Creek was bad and I promised myself that I would never buy another motorcycle there again. I just got a brand new 2023 Ultra Ltd. I travelled to Chattanooga, 83 vs. 17 miles to get it. The salesman was careless, the finance manager had poor business acumen and the promises made were broken. Even my services in the past 6 years were done somewhere else. I never forget and continue to spread how trick my experience was. I will buy another one and it will not be at Killer Creek Harley Davidson.

William Pitts 2 years ago

Fantastic experience: Dear Harley Davidson Killer Creek, I wanted to take a moment to express my sincere appreciation for the wonderful experience my family and I had at your dealership. Bill and Joe were simply amazing, and I cannot thank them enough for their kindness and welcoming spirit. We visited your dealership on a very emotional day. My children’s great grandmother had passed away that morning, and we were struggling to keep our minds off the heavy weight of our loss. I watched and listened to my 8 year old cry whenever he thought no one was listening. That evening, I took him to drive around town just doing fun little things to keep us busy. We sat in a Tesla at Avalon, had dinner at Café Intermezzo, and stopped at Killer Creek to look at motorcycles for fun. We didn't expect the dealership to be open long after close, but we were pleasantly surprised by the way Bill and Joe treated us. They made us feel so welcomed and at home. Although we had no intention of buying a motorcycle that day, the way we were met by your team with zero sales tactics made us feel like we wanted to become a part of your family. Since that day, my son has talked about returning to the dealership just to see Joe (Bill, he likes you too) He even made a funny comment on the way home in the car, saying that he thought biker guys were mean and scary, but in reality, they’re the nicest people he’s ever met. What an incredible testimony to the biker community! I have no doubt that my son, is a future Harley rider. But more importantly, you provided not just a moment, but days of good conversation and fun thoughts for my son. That means a lot to me. Your dealership and team have created a lifelong fan, and we cannot thank you enough for your kindness and hospitality. Thank you again for the incredible experience. Sincerely, William and Lil’ Will

ULRIC 2 years ago

Fantastic experience: Purchased a 2021 FXLRS from them a couple years ago and every time I visit the service is excellent. Today I was riding close by and my rear break linkage was sticking and locking my break on. Pulled in and talked to the service team and they fixed me up, on the spot, no questions asked. Superb. Thank you.

brandon chandler 2 years ago

Fantastic experience: We've never been treated so well by a harley dealer ever! The team here is absolutely amazing. They went wayyyyy above and beyond. We called probably 5-8 harley dealers looking for a bike these guys were the best right from the initial phone call all the way to signing papers. Billy, Joe, Bobby and Chris in parts are some of the best we've ever run into at any harley dealer from Florida all the way Michigan. Thanks Killer Creek!!

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

Thank you Brandon for being a valued customer and we really appreciate your 5 star review! Hope to see you soon at one of our customer appreciation events. If you are in the area March 12th, we have our 24th annual St Paddy Day Bash! Hopefully the weather holds out. All the best! Ride Free :-)

Joe Lynn 2 years ago

Fantastic experience: Great service, extremely helpful staff and an amazing selection of bikes

Ron Ciccarone 2 years ago

Negative experience: Went to Killer Creek today to get price on trike, walked in, only patron there, only person that spoke to us was merchandise sales person, no one ever said anything to us until walking out door, sale staff walking in said thanks for visiting. Evidently they are not interested in selling bikes

Shawn Gaddy 2 years ago

Positive experience: Nice dealership. Plenty of bike options. Polite staff. Owner was a nice guy when I met him. I've also had my bike serviced here. Usually have plenty of t-shirts in stock.

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

Thank You Shawn for sharing your experience with us. We appreciate your business and hope we can help you in the future and make that 4 stars into 5

Laurie Hall 2 years ago

Fantastic experience: I called ahead looking for clothing for my granddaughters birthday. The ladies behind the counter where very helpful in finding what I was looking for. So if it comes to clothing excellent.

Chris Tonderys 2 years ago

Fantastic experience: Always great customer service and people to have great conversations with.

Harold J 2 years ago

Fantastic experience: Ted (Crazy Eye) and the guys over at Killer Creek know how to make you feel welcome to the family, even before you've officially been added to the family! I purchased my first HD (2018 Road Glide Special), and Ted answered all of my questions, as well as any concerns that I had, fully. I am extremely excited with my purchase, and even more pleased with the way the staff handled everything.

M B 2 years ago

Fantastic experience: Great buying experience. They take care of their customers. 2009 Street glide made sure my bike was good. Billy in sales made sure I was taken care of.

April Rowland 2 years ago

Fantastic experience: We stopped by on a day out and about to add a couple of chips to our collection. Friendly people is all that we met as we started walking around the place. They did not care that we were there to spend only a couple of bucks, they treated us like we were there to spend a million. But no trip is complete without a little drooling over the bikes. Having been Breakout owners for a few years, we have been toying with the idea of upgrading since we ride together (2up) more now. There she stood, pretty as could be, just singing our name. A 2020 Barracuda Silver Road Glide Special. Huston hung back, letting us admire her beauty, before approaching to see if we had any questions. He was never pushy, so friendly and extremely patient as we grappled with the decision if we were going to make her ours. He worked for us, to make the process as painless as possible, as we shared our goofy memories of times on our Breakout. Since we were not planning on buying a bike, we did not have any of our gear, they loaned my husband a helmet for the test drive. But above that, it was a chilly day, and Huston let my husband borrow his jacket too. Now that is service!!!! The "Fill-In" Finance guy, Joe, was straightforward, no BS, just the way we like it. He made the "never fun part" of finance go by quick and with a couple of laughs. They offered to deliver our bike for no charge (we live a couple hours away). But, we declined, only because we wanted a ride on our Breakout one last time. Morning of pickup went like a breeze. We were greeted like one of the family and that is what we feel like. We will definitely be making the beautiful drive down to stop in and see our new Killer Creek family. Highly recommend you stop by and see for yourself what a top-notch HD Dealer is. You won't be disappointed!

Dustin Barnes 3 years ago

Positive experience: Great staff. Good people. Parts is awesome. Very helpful, and reliable service department. The dealership itself is worth 5 stars, I had to take one away for the sheer hassle of traffic getting there or leaving. Honestly it's worth it, and the inventory here is fantastic. Stop and go for 3 to 5 miles on an air-cooled engine just sucks.

Fadi Malouf 3 years ago

Positive experience: I recently visited this Harley dealership and was thoroughly impressed by their extensive selection of motorcycles. Each model was showcased in a way that highlighted its unique features and appeal, making the decision-making process much easier for a potential buyer. What stood out to me was the dealership’s transparency when it came to deals and financing options. They were straightforward and honest, which is a refreshing change in the often-complex world of vehicle purchasing. However, I did encounter a minor issue during my visit. A few of the sales representatives seemed to lack in-depth knowledge about certain bikes. This was a bit of a letdown, as I expected all staff to be well-versed in the details and specifications of the products they’re selling. Despite this, the overall customer service experience was more than satisfactory. Comparing this location with other dealerships I’ve visited, I can confidently say that my experiences here have been significantly better. The welcoming atmosphere, combined with the professional approach of the majority of the staff, made my visit enjoyable. Based on these positive aspects, I would definitely recommend this Harley dealership to others, especially those who are looking for a reliable place to purchase a motorcycle.

Beard man adventures 3 years ago

Fantastic experience: Always a great time at their events with big turn outs

Steve Storey 3 years ago

Fantastic experience: Love these guys at Killer Creek Harley. Always friendly staff and always very helpful. They always strive to give me a Killer deal! I've bought 3 Harley's from them and will certainly refer people to them. Keep up the good work guys!

RIAN LOCADIA 3 years ago

Fantastic experience: Man… where do I start. From the moment I first walked into the dealership, my sales representative Houston, treated me like I was his first and last client. I went into the dealership looking for an iron 883 for my girlfriend and they had the exact color that she wanted. Having a recent bad experience with a competing Harley dealership, both my girlfriend and I had an extremely bad taste in my mouth. However, Houston and the entire team at Killer Creek HD just went above and beyond. With my girlfriend on the phone and me at the dealership we agreed to a great price on the bike with ZERO haggling which was already a good sign. We agreed to come in the next day to pick up the bike. Upon arrival at the dealership, we were greeted like we were buying a 500,000 dollar Rolls-Royce, not an 11000 dollar motorcycle. Not to mention, we were in and out in an HOUR! Originally planning to load up the bike in the back of my truck, the weather threw a wrench in those plans but Houston offered to deliver the bike at no charge to our home 50 miles away the next day. And did just that! Everyone from Houston, to the finance manager, to the motor-clothes specialist, to the service department and finally the lovely delivery driver just went above and beyond. Quite frankly, im still in awe on how great the experience was. Also being in the service industry, i strive to be as great as everyone in that store was. Killer creek HD was by far, the greatest vehicle buying experience ive ever had. Thank you so much girls and guys. I will definitely be referrass friends and family to you guys!

Don Bouquet 3 years ago

Fantastic experience: Great staff, everyone is friendly; the visit was like finally coming home. Excellent service department. The person that sold me a helmet took about 15 minutes to help me select the perfect one for me and gave me fashion suggestions for a do rag for my long hair!

Christopher Aka. Caveman 3 years ago

Fantastic experience: Easy and layed back. Staff is amazing and very knowledgeable. Employee I dealt with today his name was Chris. Amazing guy if you ever go down there ask for Chris get him to help you. Top notch service from him.

Jo Beliles 3 years ago

Fantastic experience: Super nice staff. For example, I sat in the service lounge for a few minutes while my husband was making a deal, and the young man speaking with a customer about a tire and rim was so polite and patient. It was good customer service - hard to find these days. Oh, buy a bike from Pete

Ron Kendig 3 years ago

Fantastic experience: I have give a shout out and HUGE thanks to these folks. I was stranded without enough battery to start the bike and they were very kind to come out and help me. From now on I have a new Harley dealer to bring both my bikes to for service. THANK YOU KILLER CREEK

Donnie Grow 3 years ago

Fantastic experience: Killer Creek has the best parts dept. Chrisoula was awesome to deal with. She understood what I was needing for my bike and made it happen. Her customer service was outstanding, thanks Chris.

Charlene Reardon 3 years ago

Fantastic experience: Very impressed with the service department. We own 2 Harleys a 2003 Road King & a 2014 Limited we needed tires on both & were trying to figure the best way to get them there. Stephen from service informed us of their pick up service they came to our house picked both bikes up & returned them. Stephen kept in contact with us from the time they were on the way to be picked up until they were returned, he also let us know of any additional service they felt might be needed with our approval

Ted Bowman 3 years ago

Fantastic experience: Fantastic dealership. Very friendly and great to deal with. Have had the best service there over any dealership I have been around in my 40 plus years of riding. I wish all dealers ran Iike this one. The sales reps in the motor clothes department are above and beyond. Would recommend to anyone.

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

Hey Ted thanks for the review and we're glad to know you've had a good experience

matt brown 3 years ago

Fantastic experience: Art is the man to see. He didn't hard sell me and had patience as I test drove many different style bikes. Ultimately Ianded on same style bike I've always ridden (Heritage Softail) just a newer version. Any issues that popped up the staff took ownership and resolved it. I ordered aftermarket parts to add where the service department definitely cares about you getting back on the road. Keith (GM) understands that we are customers for life if treated well, and that's what every department does. I highly recommend checking out their wide selection of inventory. In times of supply chain shortages, killer creek still has plenty of inventory to see.

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

Hey Matt, Thank you for stopping in and we'll let Art and Keith know you gave him a good review!! We appreciate your business!

John Capps 3 years ago

Negative experience: 3 strikes you're out. First 2 visits after moving here I visited the dealership in which I spent more than 30 minutes each visit looking at merchandise and accessories. Not a single person spoke to me. Nobody asked if I needed anything or if they could help me. Apparently I didn't fit the profile they were looking for. Interestingly enough I have never had that problem in the past. My money is just as green as anyone else. In fact I paid cash for the last bike I bought 9 months ago so money is no issue. I currently have an issue with the battery that's only 10 months old that's under warranty. While it was purchased at a different dealership, they assured me that it would be covered by another dealership which was not the case. I was told it was an aftermarket battery so they wouldn't cover it or even discuss it with me. The original dealer told me that they we having supply issues a while back hence the reason for the aftermarket battery but that it should have been covered. Needless to say I left without a solution to my problem. I was NOT going to buy another battery since the one I had was faulty and won't hold a charge. The original dealer is working on a solution for me from another state away. After being ignored the first 2 visits and then being dismissed this visit, it will be my last trip to this dealer. A guy I ride with has also had similar experiences at Killer Creek and said he drives 3 times as far to the Marietta dealership because they treat him better. Customer service is key and a priority to me. There are plenty of dealers that would like to have my money. I would rather sell my Harley vs deal with Killer Creek, so I will not return or recommend them.

Matt Deaver 3 years ago

Fantastic experience: Killer Creek helped me trade in my 2020 Softail Standard and get onto a 2014 Street Glide Special! A better bike to fit my lifestyle. Crazy Eye, and Joe Ball went above and beyond! I love my new Harley and have to that everyone at Killer Creek for all they did to help me upgrade.

John McCool 4 years ago

Fantastic experience: Took delivery of my 2021 Slim a few weeks back. Been loving the bike, these new Harley's rip. Was a great purchase experience at Killer Creek. They gave me a great offer on my trade and a fair deal on the slim. Worked with Rick in sales, he had to hunt down the exact one I wanted and worked hard to make it happen.

Garret Ekstrum 4 years ago

Fantastic experience: Best dealership in the region. Huge floor selection of bikes and a ton of HD swag. Stevie Ray was legit and everyone was friendly. They had balloons for the kids and drinks for the adults. You really can't ask or more!

John Brunson 4 years ago

Fantastic experience: Big shout out to Landen and Joe in the service department!!! I wanted more sound from my Heritage Classic and these guys hooked me up with some awesome Rinehart slip-on!! They look great and the sound is just what I was looking for!! Thanks for the recommendation guys!!

Kristi Dowlin 4 years ago

Fantastic experience: On a scale of 1-10 I would rate Killer Creek a 20! They have the best sales team I've ever dealt with. I arrived right after closing and Ricky and Kevin stayed extra late to make sure I got to leave with a new motorcycle. They treated me as if the store had just opened and we had all day to decide which motorcycle I liked and to take care of things. I would will definitely be using them for any future purchases or maintenence. This team is there for you as a customer and not just to make a check and they make sure you feel that way. They are awesome! Wish I could give them more than 5 stars. If your looking for vgreat customer service, this is where you need to be.

Andrew Gambino 4 years ago

Fantastic experience: Drove in Saturday and just a few hours later was riding out on my new Ultra Classic. The entire team was fantastic but especially my sales guy Chad, thank you for making that experience fun.

Andrew Perillo 4 years ago

Fantastic experience: My wife and I went in to Killer Creek having never ridden a motorcycle before and to look around and get more information about the MSF course. We were immediately greeted by Kerry who was, hands down, one of the nicest salesmen I've ever met. I explained to him that I have a disability am looking for a bike I would be able to ride. Kerry was extremely patient, informative, and supportive throughout the entire time we were in the store. He answered every question, showed us every bike we wanted to look at and explained what makes them different, and helped me find a bike that would accommodate my physical disability. We went in there just to look around and felt so good about everything that we bought two brand new motorcycles that day. A 2021 Iron 883 for my wife, and a 2021 XL1200 48 Sportster for me. I was so happy with my experience at this dealership that I brought my dad in the following week to meet with Kerry and he ended up buying a 2018 XL1200 48 Special. For the last 15 years I have been wanting to get my dad a motorcycle as a thank you for being a great dad and I was finally able to achieve that dream. I can't recommend Killer Creek Harley-Davidson enough and want to thank Kerry Champion personally for helping me achieve a lifelong dream of not only learning to ride, but getting my dad back in the saddle after having to sell his bikes 41 years ago. If I could do it all again, the only thing I would change is getting the Fat Bob instead of the 1200 48. I love the bike but wish the gas tank was a little bigger. I will be a lifetime customer of Killer Creek Harley-Davidson.

Toby mckinnon 4 years ago

Fantastic experience: Killer Creek had a great selection of bikes for me to choose from and my sales rep Teresa did a great job. She has a ton of product knowledge as well as a great personality. Her professionalism and customer service was a major reason I bought from them and not a competitor.

Mark Diviesti 4 years ago

Fantastic experience: Bought a bike with Joe & Rick-very knowledgeable and friendly...Joe, sales manager, is the man... he made it happen!!! Cat was helpful in picking out helmets. Go to Killer Creek - best experience in buying a bike!!!

Kris Kidd 4 years ago

Fantastic experience: By far the best experience I've had with any dealership. Excellent service, experienced staff, and very honest. Highly recommended for anybody looking to buy a Harley in or near Georgia.

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

Thanks Kris for being a 5 star customer!

Stephanie Sturdivant 4 years ago

Negative experience: Took our bike here to get serviced and was a horrible experience will never go back here. Asked for a chrome oil filter they put a black one on. Had new tires put on an 2 days later the weights fell off the tires. They didn’t do anything correct. Good luck if you go here your bike may come back with oil leaks like ours did. Never had a leak until we were here.

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

Hey Stephanie, I went to research your bike and I can't find you. Is this post for someone else's bike possibly? If you can please give us a call at 770-777-1000 we'd love to help resolve this issue

wayne olsovsky 4 years ago

Fantastic experience: Fantastic place to visit. I needed some information on using regular gas during this crisis. The service rep helped me alot and provided me with the information I needed to make it to Dallas, Texas.

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

Hey Wayne, we're glad you made it to Dallas! Let us know if you need anything else

William Miller 4 years ago

Fantastic experience: Excellent sales associates, warm friendly staff to assist you with any questions you might have, and large choice of Harleys. I would highly recommend them to all of my fellow veterans. Teresa made my entire week and answered all my questions in a timely and professional manner.

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

We'll let Teresa know about her glowing review! Thank you for being such a great customer William and thank you for the review

Brandon “brloggins3412” Loggins 4 years ago

Fantastic experience: Killer Creek was a great place to look at and buy my first Harley Davidson! I was greeted very rapidly even though an event was happening at the same time. I was not pushed into buying a bike by any staff member. When I decided to purchase my bike I was treated with respect and welcomed into the HD community.

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

Hey Brandon thanks for being a 5 star customer we appreciate your business!

Chadd Musgrave 4 years ago

Fantastic experience: Great place good people lots of fun Rockabilly Roll out

Killer Creek Harley-Davidson
Killer Creek Harley-Davidson

We had a great time with you too! Hope to see you for our other events!

Alan Cobb 4 years ago

Fantastic experience: Killer Creek came to my home and picked my bike up and did some performance and maintenance work. The service department was top notch! The young man named Landon was very helpful and called me regularly keeping me posted on what was going on and was very helpful in making performance suggestions. I hope management sees this and pats that young man on the back. I might add I bought the bike there as well about a year and a half ago and the sales dept is top notch also. I highly recommend them for all your needs. Very satisfied customer.

kirk n 4 years ago

Fantastic experience: Had a great experience today. A big shout out to Ted (Crazy eye) and Jeff for going above and beyond to get my 2020 Street Glide financed. These guys are awesome!

Pamela Duez 4 years ago

Fantastic experience: Always love this store! And today was NO EXCEPTION! If you love gray customer service them this is where you shop! We've been there for big events, small repairs and ensuring in between... ALWAYS gets with energy and enthusiasm. I had to call back to get the names right from today's visit. Kayla sits behind the front desk and gets every costumer they the door and on the phone with an enthusiastic smile and helpful attitude. I was checking out some summer outfit possibilities in apparel and was greeted the same way by Waleska who is just as energetic and happy to help! She is also bilingual! Who've made my visit extra fun as I am currently learning the language. She had great suggestions for that as well as offered up color options on the items I was admiring so I knew what choices I had. Awesome salesperson and super cool lady! Very welcoming and competent team! We have been there like I said, often as customer. But also equally important to my opinion is that we have also been there with my man in his professional capacity (like today) visiting the service area. He works for warranty companies and inspects service request ALL DAY at different repair service areas for multiple auto sales and service companies. So when he thinks a place is the best place to buy it is a valuable opinion. I love happy people who know their stuff and that's why I LOVE THEM HERE! ¡Y, por supuesto, las Harley Davidson siempre han sido mis motocicletas favoritas!

Nick Maddox 4 years ago

Fantastic experience: Been to a few dealerships in my time and haven't always had the best experience, but I've bought two bikes from Killer Creek Harley and haven't had a single issue with them. I knew what I wanted and what my budget would allow and they made it happen. Love these guys, and their business ethics.

Gloria Riley 4 years ago

Fantastic experience: Went to all the Harley Dealerships in my area. Met some great people. Killer Creek sealed he deal with the right bike and great customer service! Thank you Jason and Jeff!! Kevin too! Check em out!!

Larry Baker 4 years ago

Negative experience: Terrible service department. Worst dealership I’ve ever used. Never trust them with your Harley. They left my bike idling in the parking lot for over 20 minutes after a 5000 miles service. They did nothing about it except be smart mouth about it. Use Hellbender Harley Davidson if you need a dealership or G&G for a great non dealership option if you need service and want someone to respect and take care of your investment. Killer Creek doesn’t care!

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