
Premier Driving School

Information about Premier Driving School
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-12h
Offering Walk-In State Knowledge Testing; Schedule State Skills Testing; Remote & In-Person Driver's Education; Private Driving Lessons for Adults & Students.
Our comment from DrivingSchools.Directory about Premier Driving School:
Welcome to Premier Driving School, your premier destination for driving education in the tri-cities area. Our driving school is renowned for its friendly and professional instructors who are dedicated to helping students from all backgrounds acquire their driving licenses.
Customers have highlighted several positive aspects of our services:
- Friendly and patient instructors who provide excellent one-on-one time and make learning enjoyable.
- Flexible scheduling options to accommodate busy lifestyles.
- Great success rates, with many students passing their driving tests after completing our courses.
- A supportive environment that welcomes students from diverse backgrounds, including those who may need extra assistance.
However, we acknowledge that there have been some areas for improvement:
- Some customers have expressed concerns about inconsistent availability for driving skills tests.
- Instances of rude customer service have been mentioned, and we are actively working to address this feedback.
- Noise during written tests due to overlap with office activities has been noted, and we are examining ways to improve the testing environment for all.
Despite these challenges, many of our customers leave with a positive experience, appreciating our dedication to improving services based on their feedback. We invite you to join us and see why so many families trust Premier Driving School for their driving education needs!
Premier Driving School: Reviews
Negative experience: Woman at the counter was extremely rude to everyone that came in, and scoffed at people who didn't speak perfect English.
Josh, thank you for taking your state written test with us. We apologize for your negative experience at Premier Driving School. We appreciate your feedback and will use it to improve our customer's experiences in the future.
Negative experience: Please stop having your students DRIVE OVER 25 mph in my neighborhood! There are children that run up and down the street and this driving school is allowing their students to SPEED OVER 25mph in the neighborhood! Please stop
Thank you for letting us know. We competely understand your concern. If you let me know what neighborhood you live in, I will talk to the instructors.
Negative experience: Walked in to do a driving skills test to be informed they have no availibility and the employee did not seem particularly interested in helping me find out when they have availibility. So basically the website is a lie!!
Sorry to hear you had a poor experience. As indicated by the website the knowledge tests are walk in, no appointment necessary. The skills tests do need to be scheduled so we can have employees available. Sorry for the inconvenience of getting it scheduled.
Fantastic experience: Best driving school in tri cities. Patient and very friendly. I am very grateful, they have excellent professional skills. Recommend!
Thank you so much for the kind review! I'm glad we were able to help you.
Fantastic experience: Everyone was friendly and my son went from zero driving experiencing to passing the written and drive test in 3 months. They get it done!
Thank you Lisa, we are happy to have helped in his success!
Your team @ Premier Driving School
Fantastic experience: They are the best driving school in tri cities. Patient and friendly towards people from other countries like us. I am very grateful to them; they have excellent professional skills and the right attitude for running a driving school.
Thank you for your kind review.
Negative experience: I had three of my kids not pass their driving test mysteriously by a 78. They will never give what questions or even what categories they need to study. One child even took it 3 times. Their attitude really resemble a scam if you don’t take their course. So a different child went over to Defensive Driving school in Kennewick and passed with a 98 one week after failing at Premier with a 78. Something is fishy. Buyer beware!
Dear Freedomfam6;
I am so sorry that you had a bad experience with our Driving School. Premier Driving School has been in business for 14 years. As an owner, I feel it is our responsibility to serve the public, which includes everyone, whether the person has taken our Drivers Education classes or not. The protocol that we have to follow for the Department of Licensing is very specific. It is concerning to me if I have examiners that are falling short of that. Please text your students names to the office along with their Drivers License number and I will definitely look into this. Of course we LOVE good reviews, however the bad ones give us an opportunity to grow and improve our service to the community, so I thank you for bringing that to our attention. Again I apologize for the experience that you had & hope to continue to improve our services.
~ Lorita Haueter
Owner - Premier Driving School
Fantastic experience: Excellent instructor's, very friendly, patient and great with the students. The owners were very helpful and understanding of my hectic schedule. They worked with me to make sure my daughter finished her course. I am so appreciative of their kindness.
Thank you Dani for your kind review.
Fantastic experience: Really friendly and helpful. I strongly recommend
Thank you Vincent for your kind review
Fantastic experience: This place was great. Matt is a great instructor and the school owner was incredibly helpful with our unique situation. I’m so appreciative for them accommodating my son. Thank you Premier!
Fantastic experience: That a great place for learning.
Fantastic experience: Very friendly and fast process
Negative experience: Some are chill, some are just straight up rude. Other than that it’s just ok.
Negative experience: They charge 70$ dollars to do state driving test here and I didn’t get see my results at end of test.
Fantastic experience: My experience was amazing! The tester was very professional, friendly and patient. I highly recommend Tri Cities Premier driving school. Thank you again everyone!
Fantastic experience: The person who gave me my test was a enjoyable person to be around. The whole getting a license in Washington experience has been surprisingly good. Oregon, where I had my previous driver's license, does all this in one spot at the DMV and people there were just unhappy. It is nice to go to these government mandated places and everyone is in a good mood
Thank you for your kind review, remember to send your friends to us! Drive safe!
Fantastic experience: Really good driving school. Staff are really cool and kind and understanding and make you feel welcomed. Definitely recommend.
Thanks for your kind words, Jorge! Safe driving!
Fantastic experience: Buen servicio
Negative experience: Honestly, with people have a learning disability I don’t know why they make us take a knowledge test in the office been calling people, and answering the phone in the office. Can we take the knowledge test at the big room mind as well take our phone for not cheating.♂️
Kuzco, we apologize for the inconvenience. Our examiners must be located within the same seating area as the test takers per DOL testing guidelines. We do not know someone may have a learning disability unless they let us know, and then arrangements can be made. We do our best to maintain a comfortable testing space, but also must conduct business as needed. Again, we apologize for the inconvenience. Please, if you haven’t passed your test, let us know and we will make it right! -Premier Staff
Fantastic experience: I would recommend this school to anyone who is ready and willing to learn how to drive. They will get you on the right path and teach you all about driving. They were also able to work with my work schedule to get me at least once a week or every other week for an hour drive. I’m thankful for their patience and excellent teaching skills. Give them a call today! So you can get on the path to driving and getting your license.
Thank you Maria! It was a pleasure working with you! Drive safe out there!
Negative experience: Complete failure to follow any covid safety guidelines on the part of the female instructors we’ve encountered. Don’t wear masks above nose or even at all yet walk close to all the students violating 6 feet regs as they talk, talk, talk unmasked. Show some respect for peoples’ safety! Horrible parking. Not impressed.
Thank you for your concern! I can assure you no one's health has ever been compromised in our building! We do our best to make sure everything is sanitized and cleaned thoroughly! Any under nose or non mask wearing was an oversight, not a direct ignorance to the direction! Hope this finds you well!
Fantastic experience: Pam did my drivers test and was easy to work with. She showed me mistakes and was funny. I recommend coming here I’ve been to other driving schools and this is the best so far.
Thank you, Ismael!
Fantastic experience: Love this driving school. I put 5 children through their school and I fully recommend them.
Thanks for bringing them in, Beverly!
Fantastic experience: Just got my license today the one of the best place in town to get your license by far totally Recommend it
Thanks for your kind words, Juan! Drive safe!
Fantastic experience: I took my wife in to get her driving test done and I must admit the lady that works there is one of the nicest person my wife and I have met. She was very welcoming, professional and really really helpful. I will recommend Tri cities premier driving school to anyone looking to get their license.
Thanks for your kind words, we love our customers!
Fantastic experience: It teaches
Fantastic experience: I speak two languages and sometimes it's hard to translate words from one language to another. The customer service I received made me feel confident and ready to pass my test. They were very patient took there time to explain anything I needed help with they are willing to help you with any answers you get wrong and go over them with you so next time you can do better. I highly recommend tri cities premier Driving School I was going to a diffrent driving school and it wont compare to the service I received here. Dont look for any other driving school if your reading this just call and schedule with them you wont regret it. You will love the staff and the way you learn there.
Fantastic experience: The people here was extremely welcoming, kind, and explained the process for someone out of state, which the DMV front desk rep was no help. I got everything done in a day and prices were very fair.
Fantastic experience: My daughter currently attends Premier and is almost done with her course. It was been a great experience. They respond to emails and text messages in a timely manner and she said her drives are low pressure and comfortable. I will be HIGHLY recommending Premier to everyone we know :)
Fantastic experience: I highly recommend this place
Positive experience: Everyone was so nice and friendly when I went in to take written and driving test. But when I took the driving test the lady seemed to not be in a good mood and was very strict on everything and wasn’t that nice about the little tiny mistakes.
Negative experience: This place is horrible! They discriminate the disabled! Wouldn’t spend a penny on this school!
We apologize for the misunderstanding. We most definitely do not discriminate. There may be some rules and regulations that we have to adhere to in regards to licensing someone with a disability. We work with many students with learning and physical disabilities all the time! We hope this finds you well!
Fantastic experience: We love this school! Very professional. We've had two teens successfully complete the course and two more taking it now. Even with all of their different personalities, it's a great fit. The staff members are respectful to students and parents. They are knowledgeable and thorough. We definitely recommend Premier!
Fantastic experience: We have had 4 teen drivers go through Premier Driving School's program. They are great to work with and do an excellent job teaching and preparing young drivers!
Negative experience: Is this place great for a normal person with 1/4%mild speacial needs? Please get back to me. I need my license. N wanna know if this place is good.
Adam, completely sorry we missed this question. It got stuck in with our reviews somehow. We work with alot of students and adults that have some special needs and need a little extra attention. We find the best course for each student we work with to complete whatever needs to be done, both safely and efficiently! Hopefully this finds you well, and come see us if you still need that license!
Fantastic experience: Premier Driving school is amazing! I've had my permit five times in three different states and never felt comfortable driving. Craig is amazing! This is the best driving experience I've had and I have had MANY instructors. He is so personable and made me feel comfortable and way more confident driving. I was almost ready to throw in the towel and never get my license before coming in. After almost ten years of letting my permits expire, Craig convinced me to finally try for it and without him, I probably would never have taken the test. Words can't describe how grateful I am for Premier and how highly I recommend them! The instructors are very knowledgeable, pricing is good, and you'll be the best driver ever with what they teach you!
Fantastic experience: Simple course and Steven was an great instructor. Tye course was great. I would suggest the extra little bit to pay for the full deal well worth it.
Negative experience: Good prices. However, the written testing area is the same as the workers office. Which means they are talking to each other and other clients while you test. Major concern in general, especially when it comes to those with learning disabilities.
Fantastic experience: They truly care about their students and do a great job of giving one-n-one time when needed. When it's time to take your state test, they offer walk-in written and drive tests which is super hard to find in the area. Definitely call Craig and Lorita when it's time for your kids to take driver's ed!
Fantastic experience: The classes and drives were amazing and the people are wonderful
Fantastic experience: Great driving school... I would highly recommend this place
Negative experience: I drove perfectly, I missed my parallel parking barely and I was extremely cautious and I thought I drove great. Gave me a 74 and I needed an 80 to pass. $50 down the drain and if you fail you have to pay another $50 I highly don’t recommend going here
Our instructors/examiners are trained and taught to look for things that people may misinterpret and not see they are doing wrong. Hopefully this was a lesson that you learned from and you have succeeded somewhere else! Thanks for the review!
Fantastic experience: Great place to learn to drive
Fantastic experience: I have sent 3 kids to this school and I'm about to send my 4th. I can't say enough good about this school. The instructor is so patient and so willing to help the kids be successful! I highly recommend Premier!
Fantastic experience: The best place to feel at ease about driving and doing your test. I recommend anyone.
Fantastic experience: My daughter recently completed driver's training with Premier Driving School. I have been pleased with the skills they have provided her and feel confident that the training she has received with Premier will serve to help her be a safe, attentive, responsible driver now and in the future.
Fantastic experience: The instructors are very knowledgeable, helpful, and friendly. They really prepare the students well. Taking classes here has been a great experience! I would highly recommend Premier Driving School.
Fantastic experience: Extremely friendly and professional people. Knowledgeable about what needs to be done in order to acquire or reacquire your driving license. Highly recommended! They also offer testing at extremely fair pricing. One last note, they go the extra mile if needed or not. 5 Stars! ☼☼☼☼☼
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