Official Driving School

Negative experience: Very bad customer service, instructor's are mean and fail for fun. Don’t come here. I guarantee any other driving school is better than these people.

Negative experience: Terrible driving school put me on the road instantly without any knowledge of driving and almost got in an accident. Also, they don’t teach how to park nor do they even know road knowledge one instructor told me that I did not need to come to a complete stop at a stop sign.

Negative experience: They don’t practice any parallel parking or backing up at all, not a great way to teach beginners.

Fantastic experience: I recommend Mr. Rhinehart he made everything much easier and calming for my first time ever driving. Also a very genuine and nice guy.

Negative experience: Teacher said automatic fail for right had turn on red, the right turn was legal unless posted. It all a money grab.

Fantastic experience: Mr. Rhinehart was very nice and patient. I highly recommend choosing him when you are doing behind the wheel drives because he genuinely cares about his students' success.

Negative experience: My child's instructor was Zantop, He was so rude and he trauma-dumped his divorce story to my daughter. A very rude man does not give any breaks to stretch during the Zoom classes. Had a headache listening to him talk for two hours straight. All he does is yap and read off the slides my kid did not learn anything. He also does not respect your privacy he shouted out whether you failed or not when taking the written test. Very disrespectful to my religion was no understanding at all.

Negative experience: I rarely comment, but our experience was horrible. DO NOT USE THIS DRIVING SCHOOL!!! "Phil" starts the test by not introducing himself to either the driver or the parent. I had to ask him his name after he gave his canned speech. He then goes straight into how he can't "teach"...but proceeds to use the words like "terrible", "I would never park with you in the City" (I took a video of the parallel parking and it was clean) to a driver who is already nervous. He docked points for slowing down, when cars in front of my son were braking on the interstate, and said it was dangerous to the people behind and he should have maintained speed. Phil admonished my son for going 55 to fit into a space merging on the interstate and told him he has to go much faster. The handbook states, "choose a safe space to enter a freeway and then merge into traffic". When we asked what speed he should be going, he stated, "I cannot teach". Rude, arrogant, demeaning...I could tell he enjoyed the "power" over the teen driver and enjoyed making rude comments. When asked what should have been done, he would make a snide comment and then say, "I can only instruct, not teach". Spend your money somewhere else! Phil wants you to come back multiple times and spend more $$.

Negative experience: Instructor named Duane tried to refuse me from getting into the car with my sister. As I open the car door to clutter filling the back seats, he tells me that only my sister should be in the car with him. I’m not sure where in the rule book it says to leave a 16 year old girl alone in a car with a older man so I refuse the service, shut the car door and start to walk back to my car to go home. As I was leaving, (about 25 feet away at this point) I was telling my sister on how I should’ve called the cops when suddenly, Duane very eagerly calls out for the both of us to come back and that the rules changed and I am suddenly allowed into the vehicle, telling me to move everything in the backseat to the floor. Certain that he heard me, I asked him why I’m suddenly allowed into the vehicle. Stuttering for a while, he cannot give a response. Suspicious at this point, I ask him what his name is while I am holding his name tag just beginning to read his last name before he slaps my hand away and throws his name tag behind his back to where it is no longer visible to me anymore. In shock at the response he gave I repeated “what is your name” over and over again while he tells me that I could go look at the website to find out. Unsure if this is even the instructor at this point, I dialed 911 and made it known to him that police enforcement are on their way. To which he jumps into the vehicle he wanted my sister to get into alone with and drives away. Police came and were given the same story I am telling now. They were unable to do anything as Duane had left the scene and had no idea to where he could’ve gone. Told me to talk to management to see if I could resolve the issue. Which we did about 5 days ago. Have not received so much as an email since then. Please make sure to teach your young ones dos and don’ts about stranger interactions and what to do when they see signs that might put them in danger.

Fantastic experience: Finished all 6 drives with Mr. Rhinehart and had a great time. Very helpful and patient along with giving good advice along the way.

Fantastic experience: Mr Ross was incredibly helpful and had awesome communication! I would definitely recommend taking a course with him.

Negative experience: Instructor was very rude with my sister, my family came in and the first thing she said was “are they all here for you”. I’m sorry but my family supports one and another and this won’t be tolerated. find a different place who actually cares for your children and takes the time to be sure to give them advice.

Negative experience: Twice now I have signed my child up for segment one and just days before the start date they cancel the whole session. Very frustrating. Will not try again a third time.

Fantastic experience: Mr. Rhinehart made my experience so great! He was enthusiastic, patient, friendly, and always has great tips and advice!

Fantastic experience: Gabriellah B.D. Mrs. Tulip was a great virtual instructor. Baxter is amazing (her cat).

Positive experience: Mr. Rhinehart is very patient and explains things thoroughly. He helped me feel at ease and was a great instructor.

Fantastic experience: My son had a great time taking Segment One with instructor Zantop. Looking forward to Segment Two.

Negative experience: I’m incredibly disappointed of this driving school. They are very unorganized. There has been SEVERAL occasions where I’ve been misinformed of where drives and lessons will be located. This is unacceptable. Official Driving School has been useless to not only me but several others. I do not recommend this driving school.

Negative experience: Go to All star or another driving school to protect yourself from the worst experience ever. They are one of the worst businesses that are up at the moment. The operators are useless and they have no idea what’s going on. Nobody does and they all seem clueless.

Negative experience: I wish I could give this place a 0. Words cannot describe how bad of a place this organization runs. They do not update us if it’s going to be rescheduled or change of location. Operators know NOTHING about what’s going on. They are very unorganized and this isn’t worth any of your time or cent.

Fantastic experience: Enjoyed Mr reinhart, very patient and great with new learners.

Fantastic experience: I love my experience. In particular, Mr.Rhinehart was a very good instructor and very considerate. He gave me more confidence and reduced my nervousness about driving. He was also good at explaining.

Positive experience: Mrs. Tulip is a very engaging teacher and makes learning online very confrontable keeping the entire class involved

Fantastic experience: Mrs.Tulip is and amazing driver ed teacher with a fun class

Fantastic experience: Mrs.Tulip good teacher

Fantastic experience: Mrs tulip was great she kept us focused and learned a lot in her class.

Negative experience: I took my drivers test and officials test at the official drivers school and they failed me the cones were smaller then the car they wanted me to park in it was impossible and they failed me by 1 point on my written test once I went somewhere else to take my test I passed first try not to mention the instructor didn’t instruct

Fantastic experience: Just completed segment 1 here, it was mostly a good experience. I scheduled my drives with two instructors, Mr. Reynolds and Mr. Rhinehart. Both are great instructors. Mr. Rhinehart is especially a considerate teacher and very friendly. His driving car is also very smooth and enjoyable to use, which I believe is a Kia Rio, but I could be wrong. I scheduled with him after reading other reviews, and it was definitely a great choice. Classroom instruction was a bit different. The two hours of continuous instruction for every class are hard to get through, especially after the first hour. But after all, it is the students responsibility to be attentive and respectful towards the instructor. I went in person, and each class there would be a slideshow put up and the teacher would simply read off of it. I was wary of this at first, but it is still very effective for learning if you don’t lose focus. Official also has a good reputation, previously branded as Sears Driving for many years.

Fantastic experience: Mr. Rhinehart and Mr. Reynolds are both great instructors that don’t yell at you and explain to you in detail what you need to do, what you are doing, what you’re doing wrong in way that doesn’t discourages students but still urges them to review their mistakes and take the right course of action the next time they’re put in the same situation.

Positive experience: The driving school could be better in some aspects but Mr. Rhinehart is an amazing driving instructor.

Negative experience: Very rude instructor. Not sure what her name is because she never introduced herself.

Positive experience: Mrs. Tulip was a really good online instructor!! Although, we did’t get any breaks at ALL.

Positive experience: Mrs tulip was really good.

Fantastic experience: Mrs Tulip was cool

Fantastic experience: Mrs. Tulip was a great instructor.

Positive experience: It's taken very seriously. Mrs Tulip makes it enjoyable and a comfortable place to ask questions. I highly recommend to take the class with her.

Fantastic experience: Great teacher and was very helpful

Positive experience: The teachers are great here

Positive experience: Mr.Rhinehart is the best, he is very patient and doesn’t yell. Overall great experience. The only problem I have is in the class is the teacher talks wayy too fast and I cannot even write notes have the time.

Fantastic experience: Nice people, Ross A Rhinehart II gets 5 of 5 stars for taking Charley Day on his drives. My boy will be out there soon, stay off the sidewalks , (ha Ha ) just kidding he's a great drive.

Fantastic experience: Mr. Rhinehart is absolutely amazing. His patience that he has with the students is amazing. My son felt very comfortable and relaxed with him. He said Mr. Rhinehart made it easy for him, as a first time driver, because he was very nervous. He told him what to work on, complimented him on his progress and gave him encouragement and good advise. Thank you, Mr. Rhinehart.

Negative experience: Very frustrated with instructor today. Failed my daughter without even getting on the road. I know many experienced drivers that can't reverse into a parking spot perfectly every time, we make mistakes. It is the end result that truly matters. I'm hoping for a better experience with a different instructor.

Fantastic experience: Mr. Rhinehart was the best instructor. He was very patient and made me feel confident about driving on the road!

Fantastic experience: Mr. Rhinehart is an excellent instructor, he gives clear instructions, stays calm, and makes you feel comfortable when driving.

Fantastic experience: Mr. Rhinehart is a good instructor, best for your first drives cause he's calm and easy to work with. I recommend him, and at least try to get him on your first few drives for the best experience then you can branch out more to different instructors if you need to.

Fantastic experience: The receptionist Lisa and my instructor Lisa Douglas was cool as hell

Negative experience: "We have other far more important things to do!" That is a direct quote from Official Driving School. -They have more important things than YOUR CHILD. Do NOT use this company. USE All-star - 1,000x better communication and experience. PAY FOR QUALITY - this company does not offer it.

Fantastic experience: Mr. Rinehart has been a great instructor and doesn’t add any extra pressure for driving for the first time!

Fantastic experience: I really enjoyed driving with Mr.Rhinehart he gives you very clear directions while driving and doesn’t make you feel nervous I really recommend him!

Negative experience: I have no idea I am not the student I'm the parent

Fantastic experience: Great process. Mr. Rhinehart was an amazing instructor and my favorite. He helped me a lot and I have learned more than I expected in the process of segment 1. I was told certificates loaded the next day and it has been 6 and I still have not received mine, so that’s really the only negative in my opinion. - Aleena Bender

Fantastic experience: Mr. Rhinehart was a great instructor

Fantastic experience: Mr Rhinehart was the best driving instructor, he was very kind which made me much more comfortable with my driving and my overall performance. -Thea

Fantastic experience: my name is Sumedha Sethi and I have a wonderful instruction who explains things very well- 08/11/2022

Fantastic experience: Student Kyle G. Teacher Sana P. A good thing about my teacher is that she helps us a lot with the study guide for the first test.

Negative experience: Todd Heck the district manager was very helpful assisting us with MULTIPLE situations-- outside of the rest of the company-- just save yourself the stress and try another company or location. I would advise to seek a place with educators that are more equipped to work with young people. It blew my mind what the instructors would say to these teens "while being recorded". WOW!

Fantastic experience: It’s a great school, Mr rhinehart was the best teacher.

Fantastic experience: Mr.Rhinehart is great

Positive experience: Nice people and know what they are doing.

Negative experience: Trash

Fantastic experience: Great instructor, is on time for in person driving.