Mosleys Driving & Testing Center

Negative experience: They will make you spend your money on road tests and if you failed they will keep having you rescheduled tests to keep getting money for you

Fantastic experience: Super easy to set up an appointment here, and my driving instructor was very helpful and thorough with his instructions and directions. All in all my test was done in just an hour. Great experience overall.

Fantastic experience: Mr. Mosley and the staff there have been a delight to work with for getting my son through driver's education. Highly recommend if you are looking for Driver's Training for your kids and you want to support a local business and not some national chain driving school.

Negative experience: This place is the must expensive of all the driving places Muskegon has to offer

Fantastic experience: Mr. Mosley and Rick treated me with the utmost respect and could not be more helpful! Rick was friendly and relaxed which helped calm my anxiety before the exam. Would recommend for anyone looking to schedule their road test!

Negative experience: Horrible customer services, they will make you spend all the money in their services( classes & test) and set you to fail once they fail your test the guy will ask you for reschedule for more test sessions,they made my friend paid for three session with them and failed three of them and ask for more. They will discriminate you if they notice any accent or if you are part of the minorities in this country and when you ask for respect they will use the phrase " We only speak English " Bad bad experience.

Negative experience: My wife brought my daughter in and the old man was so rude and rough to my daughter and then trying to pull the same crap with my wife the man has no respect for women when my youngest daughter comes for her test you can bet money I will be bringing her and let prey that he has his stuff in check or he will get checked...I will not stand by silent while men treat women like less... be prepared I will be in to have a conversation with you...

Fantastic experience: I have attended Mosley Driving School for a vehice operator's license and a motorcycle license. They were very respectful, kind and patient. Very down to earth. I would recommend them to anyone.

Fantastic experience: Earning my motorcycle endorsement at Mosley's was a fantastic experience thanks to the amazing instructor and friendly office staff. The instructor was incredibly patient and encouraging, making sure everyone understood the material. If nerves got the better of you (like me!), they were happy to repeat instructions and answer questions clearly. They were truly invested in making me feel confident on the road. Thanks to their support, I passed my test! I highly recommend this place to get your endorsement.

Negative experience: My initial experience I was rushed off the phone and abruptly hung up on after scheduling a driving test. The person failed to even give me the address and assumed I knew directions. I had to call back for the address. I caled 1 week later to pistpone the test. I called a few months later to rescedule a driving test. LuAnn answered the call. She was rude, short quips, and sarcastic as I answered questions and asked questions. The rudeness was her issue. However, I request to speak to someone else "more helpful". She yelled an obscenity, then ended the call. These peopke are over confident because they have been in business for 50 years. The initial course of the test is so unrealistic and outdated. How many of us park between cones and white poles on a daily basis in the real world? If you fail this part, you must pay $45 to retest, and must pass this portion before even going on the road. I also received conflicting info on the cost from 3 different people here.. DO NOT RECOMMEND. GO ELSEWHERE for better business and integrity.

Fantastic experience: Took my grandson here for his driving test. Although he took his driver's training at a different place, Mosley's had the best price I could find for the timing we needed. Both the receptionist and the tester were efficient, friendly & kind. I especially appreciated Rich's review of the test at the end. He explained what was done correctly, and the areas where some improvements could be made, all in a friendly and helpful way. And my grandson passed, so we were all happy about that. I feel bad because I did not get the lady's name, but we had a nice chat in the office while they did initial tests in the parking lot. Very nice staff, and although their facility is a bit out of the way for us to use, I still may consider it for the next batch of driver training students in our family because of the superior customer service. Definitely recommend if you're in need of a driver's test.

Negative experience: Absolutely horrible. They told me to take a private driving lesson so I paid for it and they never showed up and then tried to lie and say they didn't know where I lived even though I saw them write it down. They thief's and liars. DO NOT GO THERE.

Fantastic experience: We had a great experience with Rick today, such a nice guy.

Negative experience: Insite in to Mosley's driving school. 1. Make sure you have all your paperwork with you when you get there. If you don't have your paperwork there is a fee, plus a fee to reschedule your test. 2. The driving course is open after business hours. Visit the course prior to your test day, because the instructors will not walk the course with your or give you a practice run, prior to the test. 3. You will only get one shot at the test, in the event you fail you have to pay an additional fee to re-take your test. My observation of Mosley's driving school is they think they have a monopoly on driver testing in the Muskegon Area, so they take every advantage to charge you a fee to schedule, take and possibly retake the test, without giving you tools needed to succeed. There are several testing agencies in Muskegon County. Make sure you check out each one and see which one fits you and your needs.

Fantastic experience: Im giving Mosley's driving school five stars not because I passed the road today. I had some issues with the receptionist lady not giving me the proper information. She told me I could take my wife's car for the road test. I showed up for my scheduled road test and the tester told me I had the wrong car needed my car with the Breatholizer. Which the receptionist lady didn't tell me and she told me it was my fault for not knowing that. The tester gave me 20 minutes to get my car. I showed up with my car and the center brake light was out as he pointed out being a little bit rude. Told me I needed to reschedule and get it fix and there is a place down the road could fix it. The receptionist lady told me it would cost me another 20 dollars to reschedule. I didn't think this wasn't right so I talked to Mr. Mosley and told him what has happened. Mr. Mosley called another tester schedule the road test an hour later giving me time to fix the center brake light and didn't charge me for the extra 20 dollars. What a class act, such a good guy. Remember driving is a privilege not a right. A serious responsibility so make sure you have everything is order and study. :)

Fantastic experience: We have done all of our testing with Mosley. They do a great job and are polite yet direct with their instructions. This creates a safe and effective learning experience. Highly recommend!

Fantastic experience: A little expensive. But Mosley is a very nice guy. and most the instructors are nice Overall, don’t have really anything to say bad, except for the smoke shop in the front. It’s a little loud sometimes during the class.

Fantastic experience: Instructor was very clear on instructions and talked me through everything.

Negative experience: The lady was rude with me because I hace an accent. She treated me really bad just for being puertorrican I'm still an American citizen even if you agree or no and I talk spanish

Negative experience: I do not recommend this place. Not only are they stuck in the past by only taking cash or check, and requiring deposits in cash or check, I feel like it’s a scam. My son was not given clear instructions and he was failed in a parking test before even going on the road. And, of course, they want you to schedule a retake, pay more cash, plus a deposit. It feels like a scam to me.

Fantastic experience: Did my road test today. Made some mistakes but the gentleman was amazing. He told me what I did wrong and how to correct the issue. I've been to other places that berated you and wasn't great. This place is awesome! Also, I passed

Fantastic experience: Just had my road test passed and Rick with the hat was my instructor , Worth the Money depsite any negative comments anyone has ever posted don't buy into it this place is affordable and fair 5 ⭐

Fantastic experience: Nice professional experience

Fantastic experience: This is driver's training school to get driver's training permit license and written test, road test parking lot test.

Fantastic experience: Finally took my driving test today and passed first try... instructor was very respectful and informative!

Negative experience: Horrible instructed waste your time and money

Fantastic experience: Very good place to get your driver's test done.

Fantastic experience: Easy simple test, kind staff, good price

Negative experience: I scheduled my daughter to take her road test, paid $50 and she didn’t pass the parking, so we had to reschedule. We rescheduled 4 weeks later, paid 40 more dollars. The instructor - Paul I felt was unprofessional during our 2nd visit and had an attitude. He had us complete the entire paperwork process again and was somewhat argumentative and had a bad attitude when he asked about my car registration . I explained this was all the same paperwork from before and he told me it was fine. The office person had to say to him, “why are you going back and forth with her you accepted her papers the last time?” So he then proceeded to start the parking part of the test. My daughter passed the parking but I knew she was doomed based upon his attitude. After pulling out to start the driving piece, she pulled up two seconds later and he said she failed the test. He said it would be another $40 to retest. I think NOT!!!!!

Negative experience: Said I ran a red light but it was yellow

Fantastic experience: Mosley is a great place to take driving test, fair and honest access. Would recommend this place to new drivers

Fantastic experience: Great place! Daughter took her driving test with no issues! Very nice instructors!

Fantastic experience: Excellent place for driver's training and motorcycle testing.

Positive experience: Just had the most exhilarating experience while taking my driver's test today

Fantastic experience: Very descriptive when explaining tests

Fantastic experience: Guy was very clear on directions and was very courteous.

Fantastic experience: Highly recommended

Negative experience: This place is very unprofessional. Never would suggest anyone to go there. They’re very rude and not very helpful. They will get any reason they can to fail you. This place will try to take your money.

Fantastic experience: I had very great service here for my test! Everyone was so nice and my instructor was very helpful with his directions for me! (My instructor’s name was John for those wondering.) He was calm and collected and even gave feedback after I signed my certificate. I highly recommend this place for road testing in Muskegon!

Fantastic experience: Great place!

Fantastic experience: I loved my driving instructor mr. Fiori . He was nice and very professional. The car ride was nice and he didn’t make me nervous and he was very understanding and calm! I recommend mosley to take your road test!!

Fantastic experience: Taking my driving test tomorrow, but very good experience with both of the ladies who work the front desk! I took a test here last year and failed but my instructor who was a male was very friendly.. excited but nervous for my test tomorrow at 2. Wish me luck!! Can’t believe all of these 1 star reviews... -Kayla

Negative experience: Horrible place. They yell at you while you are driving. I will be turning that behavior in to the state of Michigan.

Fantastic experience: Very patient, kind people. Extremely though when doing road testing. All 3 of my sons went through Mosley's. I highly recommend them.

Fantastic experience: These people were very professional The parking lot is small so do yourself a favor and rent their motorcycle if you have a big bike

Negative experience: So I went to take my road test today-all bright and happy with polite manners. The service lady was very kind. I was seated to an older gentleman who wrote down information. He was kind-at first- then had a nasty attitude! Me being a younger driver was more nerve wrecking than ever before. So I pulled in and did some test runs, but my third brake was dead! He told me to change it to Vans (great service), then when I came back, I gave a thumbs up to say that I’m ready. He told me “I have many appointments already that I can’t missed, You’ll have to reschedule another time!”, in a disgusting manner. I said “ok” and proceeded to walk to the service lady which bless her heart....but I have to wait another TWO WEEKS! Get this- the place didn’t open until 9 and my test was at 8:15! CRAZY RIGHT!!!!! What a hypocrite and a no for good man he was! Would I recommend it ..... NO! Please read this beforehand. If you are going through it, have everything check and give him a nasty attitude. I would rate this a 0

Negative experience: Do not go here. The old guy is very rude and unprofessional. He spent a total of 8 minutes with my son on the parking course and very rudly said you failed but you can reschedule and pay another fifty dollars. Do your research and go somewhere else. I wish I would have read the reviews prior to making the appointment.

Positive experience: Just took my 2nd and 3rd kids for their road tests. When their older brother took his road test there 2 years ago, it was great. The instructor was very helpful, explained things clearly, and let him ask questions. I was hoping kid 2 and kid 3 would get the same instructor, but unfortunately she's no longer there. The gentleman they got instead was also good. Warned them if they were approaching "issues," explained things clearly and gave great feedback afterward. I'm not sure if there's some other instructor that the folks giving 1 star reviews are experiencing, but this guy was very good. Probably more like 4.5 starts, to be honest.

Negative experience: My younger sister had her road test today. I took my test here about 4 years ago and Genie (who has since retired) was lovely and my test went smoothly. My sister was a bit nervous going into the test (as we all have been there) but confident. Her instructor was the older gentleman who had very little patients towards her. Although I was not in the car for the test, seeing my little sister in tears afterwards just hit a nerve. There seemed to be some confusion during the test and as I heard it, LOTS of yelling. I could tell you that I would not have passed if I had some man barking orders at me the entire time and questioning my competence. The experience of driving was ruined and I personally don't recommend bringing your child here. Find somewhere else that is a bit more understanding and personable towards new drivers. I also do not recommend eating the gum in the lobby... quite gross.

Negative experience: Rude old man. No patience whatsoever with new drivers.

Negative experience: Can not perform one of the simplest tasks without taking it personally and blowing up in their customers faces, don’t give them the satisfaction of having your cash or your time.

Negative experience: Went to take my test in March and had the older guy. He never once told me I could not pull forward to correct my parking and took a point off every time even if it wasn’t even an inch. He then told me I failed and couldn’t take the road test, and asked if I wanted to try parking again. Then I did all the parking again, three times each IN FRONT OF HIM, without pulling forward more than once and he told me I still had to reschedule. So I did and I went to go retake it today, and right when I walked in the lady at the desk was already being rude. She told me I never put a deposit down and she replaced my spot with someone else. Never called, nothing. I tried to explain that she called me before my first test to remind me about the deposit, but never once told me or called to tell me about the deposit on the retake. She tried to tell me she never called me the first time and I tried to play her the voicemail but she refused to listen :). Then couldn’t be a grown up and talk to me so went and got someone else. Never go // take your kids here to take their test. You will get nothing but horrible service and rude people.

Negative experience: Rude, unhelpful , arrogant staff. They forget who the customer is!! Don't waste your time or money at this place.

Negative experience: My daughter went here to get a driving test.... (She's in her late 20's) and got the rude old guy and wasn't even given a test. They stole her money and discriminated against her. Now they want her to come back and give them more money! (Scammers). She's going elsewhere for a real test. Beware females!!!! The old guy yells, swears and says females are a waste of time. He also pounds his fist on your vehicle when you adjust mirrors and seat. Very unprofessional!!! We tried talking to the owner and he supports his employees. He doesn't believe this.

Fantastic experience: just passed cy test, very fair and the lady's there will work with you, make sure you understand everything clearly and bring everything you are required to have

Positive experience: I brought my son to this place the instructor was how do I put this a very rude and had 0 patience! He was a older man and for the job he is getting paid for should be able control his temper!!! He yelled at my son more than once and I had to do everything I could not to punch him! Very unprofessional !! Dont go here! A waste of $$$$

Negative experience: Worst place ever. Don't waste your money. Rude and impatient instructors.

Fantastic experience: Amazing driver's center ever. The intructor was very nice, I just have the driving test today and I passed. This is the best place to take driving test I wish I can give them 10 stars..!

Negative experience: My mom sent the check for my drivers test and they said they just got it today (when she sent a check to someone the same day and they received it on Wednesday) so they gave away my spot, and now I have to wait until September to take it. Not taking it here ever. Ruined my day completely.

Negative experience: It was not great. I had an older gentleman and he was extremely rude. While driving he would swear at me, he said multiple times "slow the hell/damn down." Also once I passed he signed the certificate and just threw it at me and "better learn to slow the hell down." Not happy with there service.

Negative experience: Very grumpy old man . Friendly staff. If you go there do not get the old man he will flunk you. Would not recommend to anyone. He flunked me for being cut off by cross traffic in a intersection while the light was green by the time I proceed the light was red.

Negative experience: Lady SCREAMED at me with any little mistake. Very unfriendly. Rude comments the entire time like "are you even aware of the road?" "this is why you should take drivers training." (as if everyone could afford that) "I don't like that!" while grabbing my wheel for no reason. Do NOT schedule test for Fridays or Saturdays! She never smiled once or replied to anything we said to her. AWFUL UNPLEASANT EXPERIENCE.

Fantastic experience: great place! my oldest child and I have both tested here. Nice vehicles, kind instructors and staff, I will be bringing my other 3 children here also.

Negative experience: Very rude! Instructor yells at you.

Negative experience: Rude employees

Negative experience: I haven't even got a test yet and they already made things difficult they tell me a deadline to bring in my money and I bring it in the last day of deadline to find out they already gave the spot away and when I called previously I was told to leave a message and no one ever called back they have been over all difficult to work with even though I seemed to have fixed the issue with a woman who dispite my angry yelling and swearing because I can't wait till October to get my license was willing to work with me to fix it I got the day a little later. I am happy with how she worked with me however the overall of this place is horrid. I'll see if that changes when I take my test. With the wishy washy complaints ive heard recently I wouldn't be surprised if people stopped going here.

Fantastic experience: Everybody was nice during the segments and I learned a lot here.

Negative experience: Very unprofessional, instructors yell at you. If you care about your children don't send them there.

Negative experience: Paid them $85 to take a road test, didn't even get out the driveway because supposedly didn't pass the parking test. Parallel parking she said that once backing up you cant pull forward( don't tell you that in the Michigan What Every Drive Must Know Handbook) nor was it mentioned or a Mosley's does and don't handbook given,so now a retest is involved for $40 more dollars. Beware this place only wants your money.

Negative experience: Instructors are rude and swear at the kids. I had always heard this was a nice place, but now I'm beginning to question why the state allows these type of people to instruct our children. I don't know what happens inside the classroom, but I can tell you after following my son during an on the road segment that my trust in Mosley's is absolute zero, and I honestly worry for the safety of any child stuck behind the wheel with one of their angry, foul mouthed, "instructors".

Negative experience: Experience could not have been worse. Very sketchy place. Tricked my 16 yr old out of his deposit. Have heard the same from other parents. DON'T TRUST THIS PLACE. Rude, unhelpful employees.

Fantastic experience: my son just finished his segment two and we are very pleased with everything so far also my wife did her training there and many others i know i never have heard one bad complaint