All American Driving School

Negative experience: Terrible driving school i enrolled at 15 they made it so difficult to schedule road time im 18 just getting my license the easy way through the dps now as an adult do not waste your time or money here.

Negative experience: My son took his classes in May 2024. We are now in January 2025 and he still has not been able to do all driving lessons to be able to get his drivers license because they do not have enough drivers for the lessons. His permit expired, and I am having to renew it when he could have had his drivers license by now.

Negative experience: Disappointed with scheduling

Negative experience: Worst driving school ever

Fantastic experience: I’m not sure why the rating is low—my experience here was great! Scheduling a road test was super easy, with multiple options offered. Randy was very flexible when I checked in, and Ruth was the sweetest, giving me clear instructions before and during the test. I wish I had gotten the front desk lady’s name—she was so kind in letting me know DPS was open on Saturdays so I could process my results and get my driver’s license. Plus, the decoration here is so cute—you can tell they really care about this place!

Fantastic experience: Very professional, organized and friendly Operation. Randy and Ruth make it a much easier process! Thank you

Positive experience: I got my permit and passed my drivers test here! Ashley, the driving instructor is really good at teaching you and guiding you through your drive times . The in person classes aren’t hard at all. You just have to pay some attention to the videos and what the guy is teaching . My drivers test was fast and easy! The only thing that I didn’t like was that they don’t really answer their phone when you’re trying to schedule a drive time. You just have to go up there on your own time to schedule it. Overall the process ain’t that bad!

Fantastic experience: We were recommended and we recommend to get tested here. They are very sweet and cooperative. Thanks

Fantastic experience: Ashlee really helped me out, and was really patient when helping me learn to drive.

Negative experience: Not recommended. Communication is terrible! It has been 4 months and we have only been able to schedule 2 driving lessons. We had to physically show up at the office to get the first lesson scheduled. The instructor was great though.

Negative experience: O STARS !! Do Not Come Here!!! They never answer the phone. They are never there. They never know what’s going on. They are extremely rude. No help what so ever. Full of excuses. My son finished his written part of the course but once it was time to do the driving part they are always full or not enough instructors. We payed $470 up front and won’t give us a refund for the driving part. We had to enroll him in another school. Worst experience ever !

Negative experience: Go somewhere else. Your time and money is not valuable here. We could never get our kids lessons done. We ended up having to go to another driving school and pay again to finish the lessons.

Negative experience: Scam! Scam! Scam! Don’t waste your child’s time here. We paid almost $500 and could never get driving lessons. Came to get a refund and they only gave us $60 back. Do not waste ur time or money here! Run away!

Negative experience: I enrolled my son for summer classes which went great initially, he completed his classroom time but when it came time for scheduling the driving portion they want to schedule it two months out, which is unacceptable. I was hoping to complete the process during the summer time when my son doesn't have a hectic school / sports schedule. When I requested a partial refund due to their short staffing issues causing the delay, and me finding another school with driver training as soon as today. The rep was no longer friendly and began telling me how things have changed since covid as if I was unaware of life changes and the $470 package I paid for somehow came with covid short staff restrictions which is mentallynowhere on theirwebsite. At this particular time I definitely wouldn't recommend them if your wanting a normal process. I will update once I have received a resolution. 1yr later and the company has yet to complete my teens driving lessons. The receptionist never answer or retun voice messages. This was the worst decision of my life.

Fantastic experience: They made the process very easy. I wish I would of heard about their online class program before I used another site, the driving instructor was super nice which helped my nervous teen calm down and focused on his driving. Overall a great experience!

Negative experience: Horrible appointment was at 4pm arrived early at 3:50pm doors were locked. 4:15 Ashley arrives locks the door I'm immediately. I sit in the car for another 10 minutes she finally unlocks the door. My son just completed his driver's Ed online She asked for the paperwork and rudely says this is not the permit. I exain I was not aware I assumed the paper was the permit. She spoke to me as if I was an idiot. I scheduled the DPS appointment but it's 4months out and I ask for a refund. Was told we don't do that. She text the owner and they never responded. Some people of another race comes in and Ashley gets super friendly. I am still standing waiting on a response and she acts like she does not see the only black people standing in the corner waiting on some type of correspondence..The drive time was to be shared with two other people. I want my money or I'm going to court.

Fantastic experience: I learned driving here with Sean teaching me. Though I had a little knowledge of driving before getting to All American Driving School but I had no confidence on the road. Within weeks I was able to drive to work which I built on to drive now. I was also able to test and was recommended for drivers license. It was a total package and I am very thankful to them. I will without reservation recommend them to prospective drivers.

Negative experience: If I could leave 0 stars I would. They never pick up the phone. The one time they picked up out of the dozens of times I’ve called, the secretary was incredibly rude and talked over me the entire time. They don’t schedule in a timely manner and won’t call you back if you’re on a call list. I spent over $400 to get some drive time in DECEMBER. I wasn’t scheduled for a session until FEBRUARY. It’s March now and I’ve still only had the single 2-hour session when I’ve paid for 7 hours. DO NOT USE THIS BUSINESS.

Fantastic experience: I love this place! Randy is so nice. I would recommend this place for all your drivers education.

Negative experience: I usually do not leave reviews but they are extremely rude here that it leaves me no choice. The man with the southern accent who gives the alleged “false” name as Randy needs to work on being a better person. Customer service aside, it doesn’t take much to be a decent human being. My sister (minor) called to cancel her appointment, without knowing the reason why she cancelled he proceeded to maneuver in emotion telling her she “wasted” his time (even though she cancelled within reasonable time) and hung up in her face. When confronted he lacked accountability and tried to deflect. I write this to say you should never feel comfortable enough to disrespect someone else’s child in that manner. Looking at the other reviews it shows that this place is commonly known for being rude and unkind to people.

Negative experience: If I could leave zero stars I would, the front desk person by the name of "Randy" (provided a false name but I remember his thick hillbilly accent) told my SEVENTEEN sister that she has wasted his time because she cancelled her appointment (ahead of time might I add) and hung up on her face! This man is rude and very unprofessional, claiming he's been waiting for over an hour which is a definite lie because why wait for an appointment that has been previously set. I called and confronted him about it and no accountability was taken and in fact hung up on me! Worst service I have ever encountered

Fantastic experience: Before starting lessons i wasn’t a confident driver and had no idea what i was doing, but after taking a total of 5 lessons i knew a lot more then i started and got better each lesson!!

Negative experience: Staff does not communicate and lady at the front looks at you like deer in headlights with no help at all. Do not recommend

Negative experience: THE WORST customer service. NO communication . THEY NEVER RETURN CALLS BACK. And NEVER REPLY BACK TO EMAILS OR TEXTS. If I can give this business a zero star I would!

Negative experience: BELIEVE THE REVIEWS, I HAVE CALLED THIS SCHOOL MULTIPLE TIMES TO ASK A QUESTION. THEY NEVER PICK UP THE PHONE. I WENT UP THERE YESTERDAY TO ASK A QUESTION, IT WAS LOCKED. DURING BUSINESS HOURS. NOT GOOD BUSINESS PRACTICES, MAKES YOU WORRIED TO GIVE THEM YOUR MONEY

Negative experience: Beware. If I could leave zero stars I would. The secretary at the school specifically is extremely incompetent. I’ll just start at the beginning. When I registered my son for their drivers education program, we showed up at our first appointment, and they bumped him almost 2 months into December because they did not have enough kids signed up to fill a classroom. Now, if that’s their policy, fair enough, but my one star review is primarily based on their inability to communicate about anything. They don’t communicate when they’ve rescheduled something, they miss place notes, phone calls or schedules. They do not return your phone call when you leave a message at the office. Now, fast forward several months. My son completed all of his hours in the classroom and all of his driving lessons. When we went to schedule the actual road test, the secretary, all of a sudden at the last minute, informed us that he had not completed his classroom hours . So all 26 classroom hours that he completed after he received his permit have vanished, and this poor kid had to start all over again using an online platform to make up for her incompetence. I requested to speak with the owner and of course I got no reply. I have filed a complaint with the state and I’ve been promised by the state that they will be investigated. We will see.

Fantastic experience: Great service, super nice.

Positive experience: only giving this 4 stars because i had to reschedule a few times but despite feeling nervous after reading some negative reviews about coming to this specific location for a road test, mine went super well & anxious-free. my tester, Ruth, was AMAZING and so kind. she made me feel so comfortable & we shared a great conversation the whole time. everyone surely has different experiences, but mine was particularly great. nice people upfront.

Negative experience: They take your money and then it’s impossible to get ahold of them to schedule drive time. They never answer or they’re “full”. We signed up in Sachse and they shut down..so we were transferred to garland without even being notified. It’s been months and still can’t get the 7 lessons of drive time completed. Zero stars!!!

Fantastic experience: I’m so grateful to found this place. Mr Wylie and Mrs. Ruth are amazing!! 100% recommended. Perfect distance from the Mega DMV, you can resolve writing or driving test the same day!!

Negative experience: Horrible communication. They don't return phone calls. Drive times are very hard to come by. I would never use them again.

Negative experience: 1 star is being generous. Stay away from this school. They are a scam!!!

Negative experience: They literally never answer the phone and rarely reply to voicemails. It’s so difficult to schedule drive time. The lady is always rude when she finally does call you. They apparently have one worker in the place, and that one isn’t a good one. Save your money and do parent taught or go somewhere else. They don’t have time for you or care.

Fantastic experience: RUTH IS THE GOATTTT!!!!!!!!(greatest of all time)

Fantastic experience: My daughter took her road test with All-American after her original test was cancelled due to ice. They took great care of her while in an unfamiliar place. Thank you.

Fantastic experience: I came to do my road test and passed, I also brought my husband and sister and they passed aswell they are very nice people love this place would recommend to everyone !

Fantastic experience: Amazing Staff members!I took the pre-road test and it did helped me to pass my road test and to know what’s going to be in the exam ahead of time.They will help you pass your exam!!!

Fantastic experience: The instructor is very helpful but stick at the same time.

Negative experience: If I could give them zero stars I would. Very unprofessional and unorganized. Also, they were extremely rude on top of that. They never answer their phone and it's impossible to schedule a driving time. I can't believe this place is still in business. If you plan on going to a driving school PLEASE DO NOT GO HERE!

Negative experience: this place is so disrespectful, they yell at people who ask questions. very attitudey. never come here. the driving boss is horrible and is always screaming and never patient. if i could give 0 stars i would. never ever come here.

Fantastic experience: I took my adult driver's ed classes and road test here in October 2021, staff was very friendly and helpful. The one day adult driver's ed and my driving test was scheduled with relative ease compared to the long wait times for at DPS. Road test went smoothly and the test instructor provided instructions in calm, soothing and friendly manner.

Negative experience: Do not go to this place. They are changing the schedule with out informing you.

Negative experience: I paid in April and it is July 23 my daughter only been out twice. It is a waste of money. Don’t waste your time or money on this school.

Fantastic experience: Excellent service! Made my son feel comfortable.Worth every penny!highly recommend!!

Negative experience: Ok I payed for 7 classes in February 6 and it’s July 10. So far they only have two classes recorded of drive time and it’s been a while. I asked for a refund and it took a while to argue with them. They finally agreed but there was a problem. They told me they couldn’t give me a refund unless it was the same card.I had to get a replacement card since my old one was reported stolen. My aunt told me I could get a check as a refund. My aunt told me this not them. I tried to talk with them to get an appointment but they always tell me to call them. That’s exactly what I been doing! Dont go to them they’re a scam

Fantastic experience: Great staff and instructors.

Negative experience: this school is a fraud. They will just deceive you to get your money, they make excuses to not teach you.

Negative experience: My son has been enrolled since December andto this date he has only had ONE HOUR of drive time. The only way I was able to get that scheduled is because I called the driving number. The next day the secretary called me but I shouldn’t have to call every single day for a month to get a call back

Negative experience: Rip off!!! Been trying to schedule for driving lesson but office is always close and nobody to teach!! Been fully paid since October!!!

Negative experience: I was so disappointed with this driving school. Paid over a year for my kids driving lessons including the classroom, classroom done and till now no driving lessons .

Fantastic experience: Amazing service, professional and my child felt comfortable and confident in completing their driving road test. Thank you so much for everything. I will definitely recommend this place.

Fantastic experience: Highly recommend! Great communication over the phone, they were very patient with me when I had to print my documents, and overall put my nerves at ease. Great place with great people!

Negative experience: This place got recommended to me by a friend, and I would not recommend this place to anyone. They robbed me of 120 dollars and I couldn’t even take the test. The guy was super nice, but the lady was very unprofessional. I went there to take my drivers test and I didn’t even get to that part all because she said I couldn’t even parallel park “right”. What does that even mean ? That’s very rude and not professional at all. She knew I could have taken the road test portion and get a couple of points off of parallel parking. How was I going to pay 120 and not even take the actually road test ? I rather go to the actually DPS.

Fantastic experience: They are very friendly and helpful I had many questions and they were very patient with me calling every time I had another one

Negative experience: Staff was friendly, at first. My wife is hard of hearing and the driving instructor didn’t do the best job of accommodating. My wife said she felt extremely rushed during the test and this caused her anxiety to rise. My wife said the instructor became very rude and demeaning during the driving portion and my wife was having a hard time understanding the instructions she was given (probably because she’s hard of hearing and might need enunciation and clear speaking.)

Fantastic experience: Best driving school ever learned new things I didn’t know about, teacher helped you when needed very patient, worth it

Fantastic experience: They did such an amazing job with my son that we are now taking our daughter. My son said she was super supportive and encouraged him when he got nervous, and he passed!

Fantastic experience: Great experience in general.i went for a road test due to the long wait with DMV. They were very punctual and friendly. I have been to other places and they were rude. This was painless and pleasant.

Fantastic experience: My son had his road test done here. They were on time and very friendly. I would recommend these guys to anyone looking for road test.

Fantastic experience: I’m so glad I took my road test here. I got an appointment right away and was glad to know that there were many time slots available for me to choose from. I took my test with Ruth and had an amazing experience. She was incredibly nice, patient, and fun! I felt comfortable driving with her and got over my nervousness right away. Definitely worth the money considering the long wait and stress at the DPS

Negative experience: No show for very first behind the wheel driving lesson, instructor was to pick up student at home (I paid extra for this service), no one arrived. Appointment was confirmed earlier in the day. Went to the facility after leaving voice mail and no one returned my calls. All lights out, door locked. It was 4:11 in the afternoon. Posted closing time was 6:00 p.m. Would not recommend this driving school.

Fantastic experience: I had a great experience here! I loved that you can get get a drivers test the same day after getting your dps permit. I had a wonderful time with the test proctor Ruth. Because of this school i was able to get my drivers license in one day!

Fantastic experience: Very friendly staff, I recommend everyone to come here!!

Fantastic experience: Great instructor!

Fantastic experience: My husband took his driver test here for $100 cash only the day after he called. He passed his test with flying colors & the lady who administered his test was so warm & welcoming!

Negative experience: THE MOST AWEFUL EXPERIENCE. EXTREMELY RUDE AND UNPROFESSIONAL

Negative experience: Never even dare to set foot in this place. They rip off ppl who wants to pass the exams. They make them come back the next day and pay $50 then will not focus on the part of driving YOU NEED TO LEARN AND FOCUS ON! then they will make you pay $50 each time you fail so you can practice one more time... and so forth! - Been working my a$$ for that money and it's not that I rip off other ppl like your shady business do! Total rip off amount was about $200 and I just did not get anything back! they even want me to pay more!!! will be reporting this to the right authority!

Negative experience: If I could give this school 0 stars, trust me, I would. I had an awful experience here. I called the school to inquire about their driving classes, but when I informed the woman at the front desk that I had a 21 and under permit, she firmly told me that I needed to renew my permit (as I am now 24) an was required to take the adult class in order to do so. So I enrolled, only to find out once I arrived at the DPS that I did not need to take the class at all. When I returned to the school, the woman feigned ignorance and would not admit that she had cheated me and refused to return my $100. In fact, she raised her voice at me when she was trying to defend her reprehensible actions. Additionally, on the day of the class, I had also shown my instructor my permit, and he still never mentioned that I did not need to take the class. So to anyone planning to take classes here, don't. They will rob you of your money. The service is awful. The employees are awful. You're better off taking classes somewhere else. In contrast, when I called a different driving school and they immediately informed me that if I had a permit, I would not need to take the class.

Negative experience: Absolutely horrible. Paid last wednesday, was told that the instructor would call me to schedule an appointment by the end of the day. In the end, we went back there today and got a refund from a receptionist who was so freaking rude.

Negative experience: The most unreliable driving school ever!! They can't schedule driving times properly, they are never open, even when they say open in FRONT OF THEIR DOOR, and they have the rudest and most ignorant people sitting at the front desk. How the hell are they still a licensed driving school? I honestly don't know. I've experienced their preposterous service NUMEROUS times...this "driving school" should definitely be shut down, not just for my sake, but for everyone's.

Fantastic experience: The staff were so nice

Fantastic experience: Great experience, staff if very welcoming. Would highly recommend!!

Fantastic experience: I did the same day testing in my own car for $100. I called around 9:00 am and they were able to get me in at 11:30. Randy and the older lady were a pleasure to test with. She was very clear with all instructions. I’d recommend this place to all new drivers. Don’t listen to the bad reviews. Most people only come to share negative experiences!

Negative experience: DO NOT RECOMMEND they have poor customer service and they have a lot of people and don’t meet all

Fantastic experience: Quick fast and easy. No problem getting a adult drivers permit certificate here . All you need is a Id and 100$. Set a appt. first and I went here around dec there was completely no other students there but me. So I got done pretty fast.

Fantastic experience: Went to a baby shower there Was nice

Negative experience: Worst experience ever! They allowed an Employee's Girlfriend to pick up my Daughter who didn't even work for All American Driving School. The Lady did nothing but Curse at My Daughter! My Daughter Did Not have Any experience Driving, just her permit. I didn't pay her a penny! She kept texting me saying she wanted her $45 cash! I told her you cursed at My Daughter the whole time she was driving, you had her crying you will not get a penny from me! My Husband and I went to All American Driving School and spoke to the receptionist. She had nothing to say but "Oh Sorry" Really!?? What is wrong with you people!? The calls and texting from the so called instructor got so bad we went to Garland Police Dept to show them the texts. At No Time Ever were we contacted by Management or Owners of All American Driving School. At no time should My Daughter have had to deal with a crazy lady picking her up to be verbally abused! Stay far away from this place.

Negative experience: NOT RECOMMENDED! Poor customer service and management skills. They mess up drive time schedules and then charge you no show fees for drive times you did not schedule and charge no show fees for cancellations that were done way before the 24 hour window. By pure luck you will get someone to answer phone and they obviously do not check messages. They make mistakes and expect you to pay for them.

Negative experience: Terrible customer service!!! By far I have been trying to get my permit for weeks and they never answer and never give me the information I need

Negative experience: I feel a company teaching students to drive should obey all traffic laws. Yet everyday for 3 weeks around 245 at rowlett high school the man driving the shuttle disregards the school zone. He has flown threw every single day and fails to stop for students in the crosswalks at the schhol. Not a very good example you are setting.

Negative experience: The receptionist is very rude, and inattentive. Have had to practically beg for scheduled times and information regarding getting our child's drivers license. Every time we go in there is always something else she has neglected to tell us, requiring more driving around trying to gather paperwork to get this done. The actual instruction and classes were good but the receptionist needs to be replaced with someone more competent. Just for that reason it has made this a very bad experience that has stressed us to no end. We recommend you find some other place until this one gets their act together.