
DriveSafe Driving Schools - Greenwood Village

Information about DriveSafe Driving Schools - Greenwood Village
Opening hours
- sunday: 8:30-17h
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: 8:30-17h
With over 12 locations across the Denver Metro area, DriveSafe is the largest, and only AAA approved Driving School in the State of Colorado. While our locations’ office hours vary, we do offer scheduled drive lessons and license tests 7 days a week, with driving lessons ending as late as 9pm.
Our main phone line (303) 721 - 8881 is reachable Mon-Thurs (8a - 7pm) and Fri-Sun (8a - 5pm)
Our curriculum focuses on building confidence and teaching safe driving habits in a highly engaging manner. Call us to start driving today!
Our comment from DrivingSchools.Directory about DriveSafe Driving Schools - Greenwood Village:
DriveSafe Driving Schools in Greenwood Village offers a range of driving instruction services aimed at developing safe and confident drivers. While many customers have praised the staff's commitment to nurturing a reassuring and professional learning environment, there have been some concerns regarding specific instructors' behavior.
Highlights:
- Exceptional instructors like Cindy and Jonathan are noted for their patience and effective teaching styles, helping students feel comfortable and preparing them thoroughly for their driving tests.
- Many customers appreciate the accommodating nature of the staff, who are willing to work around busy schedules to facilitate driving lessons.
- Positive experiences noted include staff that go above and beyond to ensure students succeed and feel supported throughout the process.
- A great environment for adult learners, offering friendly and respectful interactions that build both skill and confidence.
Areas for Improvement:
- A couple of reviewers experienced rude interactions with certain instructors, leading to a less than satisfactory experience.
- There have been complaints about delays in scheduling and miscommunication regarding appointments and refunds.
- Some students felt that the driving test routes could be better suited for beginners, as conditions were not always ideal.
Overall, DriveSafe Greenwood Village demonstrates a commitment to training safe drivers while continuously working on improving their customer service experience.
DriveSafe Driving Schools - Greenwood Village: Reviews
Negative experience: I had a driver instructor who I think is named Travis was extremely rude to me when I went there. He called me out on the littlest things and made up fake rules. This place is pricy and unprofessional. DONT GO HERE!!!
Hi, thank you for sharing your feedback. The license test standards, and the test route, are set forth by the state of Colorado, and our drive testers are certified by the state to observe and report to those standards. DriveSafe does not design the test rules, nor do we decide the test route. The license test evaluates over 100 items that measure a driver’s skill and knowledge of legal and safe driving practices, that even seasoned, or “skilled” drivers can overlook. As a driving school, we encourage and provide professional driving instruction, not solely for the purpose of obtaining a license, but to increase students' exposure to the ever-evolving complexities of the road that will prepare our students to become safe and confident drivers for life. We recognize that no one likes to fail, but the state has designed the test to help students understand how to drive more safely. Unfortunately, during your test, you committed 26 errors, including unsafe steering techniques, improper mirror usage, and failure to check your blind spot. Additionally, you turned into the wrong lane and committed three other traffic violations, which alone will result in an automatic failure according to Colorado state standards. By law, we cannot pass a student who violates these safety requirements. Our interest is aligned with students passing but, even more so, with everyone's safety on the road. We understand your frustration with the outcome, so we encourage you to review the CO Driver's Handbook to help prepare for a successful retest: https://dmv.colorado.gov/sites/dmv/files/documents/DR_2337_Jan2025.pdf Thanks and best of luck
Negative experience: The instructor whos name is along jeco he is a white bald man with glasses and has an accent, he said hes from south africa. He was very rude and had a HUGE ego, talked to me and my family during the driving yesterday review. Throughout the drivers test itself he was mumbling under his breath very rude comments on the driving, he was also shaking his head while saying rude comments and laughing during the drive. He also did not care about student safety as the road conditions were not well for a inexperienced driver. The nice instructor greyson stated he could check the route for bad conditions but jeco or whatever his name is refused as there wasnt enough time (we had arrived more than 30 minutes early). The instructor also did not allow for me to properly adjust my mirrors. Please check this instructor! Im not the only one who experienced this as multiple other people who I know personally had the same experience with the SAME instructor. If you do take your test at this location ensure the instructor is not who I an referring too as he is a horrible instructor and is very very rude and egotistical.
Thank you for bringing this matter to our attention. We apologize for the experience you described, as it does not reflect the standards we strive to maintain. We have relayed this feedback internally and are investigating the situation to address this appropriately. Our goal is always to provide a positive and supportive learning environment for all students. Thank you and best of luck with your driving goals
Fantastic experience: David and Robert were exceptionally kind and helpful to my son who was anxious while he took the test. They were not rushed nor impatient with the many questions we had and they were clearly dedicated to him passing and gaining the confidence he needed. Highly satisfied and appreciative of them at Greenwood Village.
Negative experience: I have been waiting a week and a half to receive the email certificate I need to get my license. Nobody is answering the phone or returning my voicemail. Also their test administrator was a condescending prick
Hi Matthew, thank you for your feedback. Upon reviewing your case, we confirmed the certificate was sent on the day of your initial request and was resent again weeks ago. We also followed up with a call to ensure it was received. Best of luck
Fantastic experience: Had a great experience with the school and Jonathan in particular is one of the nicest individuals who was my instructor at driving test. He made sure the driver is calm and provides feedback in a manner which is beneficial. Will definitely recommend this place
Fantastic experience: Very professional and friendly staff!
Fantastic experience: Thank you to all of the staff at the Greenwood Village location. They were friendly, helpful and very accommodating on each of our requests and interactions. David is doing a fantastic job at this location. Our drive instructors were professional and did a great job building a relationship with our teenage driver. They helped put the initial nerves at ease.
Fantastic experience: 2nd child in Drive Safe. Fantastic company and experience overall, but I will say not all locations are equal. David at Greenwood Village restored my jaded opinion of Drive Safe that had come through poor experiences at another location. He was super attentive, helpful and clearly cared. Highly recommend THIS LOCATION.
Negative experience: Kind of shady. The DMV is formed me that I would need to take a physical driving test to transfer from out of state. I booked it and paid the $99. The DMV then apologized and informed me this was not the case so I called to get a refund. The guy on the phone (seemed reasonable) said he would “submit”. It’s been 3 weeks. With not communication back. I understand that a refund wouldn’t be applicable for someone who took the test but I didn’t even need to.
Hi Kylee, we understand your frustration with the licensing process and miscommunication from the DMV. We apologize for the delay on our end. We have processed your refund, and you can expect to see it within your account in 7-10 business days. Thank you for your patience. Best of luck
Fantastic experience: This place is amazing! The instructors were all fantastic and prepared me so well for my license test, which I just passed less than an hour ago. The staff were also extremely helpful and kind, going above and beyond to resolve an issue that took quite a bit of time. I had to take one of my driving lessons at a different location, and unfortunately, they didn’t sync the information to my account, so I essentially "lost" a two-hour lesson. But after a lot of communication between the two locations, they managed to track down my paperwork and get it in the system. Without their help, I would’ve had to wait at least two months to schedule another lesson, take an extra lesson, and reschedule both my license test and DMV appointment. I'm incredibly grateful for everything they've done to ensure I became a safe and well-prepared driver!
Negative experience: Buyer Beware! They are selling packages that they can't honor and once you purchase, there are no resolutions for you when you can't book what you purchased. We made the mistake of buying the permit class with the driving lessons. In over a year, we have not been able to book the driving lessons. There are never appointments through the online system at any location. They put you on a waitlist for all locations and you get a text when something opens up, but there's never an option available when the text comes in. I've regularly checked online as I was advised for the next schedule to come out and can't ever find an appointment at any location within an hour of the location we took the permit class. Called to find out if that could be rolled over for the driving test instead since my child is now far outside of the age that the driving lessons are required, since we've never been able to get these scheduled. Nope. Non-refundable and non-transferable. Even worse was the lack of customer service or understanding of the frustration by Andrea Gonzalez, who I unfortunately had to talk to (even though I called a different location). Not once did she even attempt to find any open appointments to fulfill this or offer any kind of solution, she was just snarky and rude. Please spare yourself the nightmare and go somewhere else!
Hi Tanya, Thank you for sharing your feedback. We apologize for the frustration you’ve experienced.We understand how important it is to receive the services purchased, and we are actively working to accommodate all our customers despite the high demand. Our team has been attempting to get in touch with you to find a resolution that works best for you. While we have ongoing recruitment efforts to expand our availability, we do occasionally have openings due to changes in schedules or instructor availability. If you’re willing to consider commuting to other nearby locations, we may be able to find an earlier appointment for you. Please reach out to us at [email protected] with the subject line: [GoogleReview + Your Name + Scheduling Issue], and we will do our best to assist you. Thank you for your patience, and we hope to resolve this for you soon.
Fantastic experience: As an adult driver with anxiety, I couldn't have asked for a better experience! First & foremost, everyone there is so kind and you can tell they really care about what they do. I signed up for 6 hours of lessons prior to taking my test. My instructors were Michael & Chris and they were both fantastic! They were both so patient with me and explained everything so thoroughly that I feel so much more confident on the road. I took my test with Travis, who was also so wonderful to work with. He really helped in keeping me calm & I passed first try! I was treated with such kindness and respect through every step of the way. I highly recommend this school for lessons, especially if you're an adult driver! Thank you Drive Safe!!
Thank you, Nicole! We’re glad to hear that Michael, Chris, and Travis made your experience a positive one. Congratulations on passing your test! We appreciate your recommendation and wish you safe driving ahead!
Fantastic experience: This location is amazing! They always worked with us to accommodate my daughter’s busy schedule. She forgot her permit on the day of her drive test and they called us an hour later with a cancellation and got her in! A miracle. Thank you.
Thank you for your kind review! We’re glad to have accommodated your daughter’s schedule to meet her driving goals. We wish your family a lifetime of safe driving!
Fantastic experience: Great staff! Hard working, caring, and highly competent!
Fantastic experience: Drive Safe has been amazing so far with everything! I would highly recommend them :)
Fantastic experience: Great customer service by Traci. Thank you!
Fantastic experience: Nicest people ever. We had the best instructor named Jonathan and he was very funny and made driving feel a lot more comfortable!
Fantastic experience: Isaiah is an amazing instructor and we can't thank him enough for the knowledge.
Fantastic experience: Dave was awesome in regards to taking care of the customer today. He simultaneously worked with his co-worker, then listened to my issue and then completely solved my situation. This is not an accident. Six years ago I had twins in the driving program and could not get one of them booked for drives. Dave took over and scheduled her for 3 of them while I waited. Kudos to Save and this staff!!!
Fantastic experience: Traci, Thank you so much! You are an amazing! You helped my son with scheduling ! Thank you again!! Lili and Alan
Fantastic experience: Amazing location for DriveSafe. We attended a Denver based class but one of my kids on an IEP needed additional support and their staff made arrangements to work with him directly to understand the content and was ultimately able to pass the test!
Fantastic experience: They where the absolute best and most helpful thank you
Fantastic experience: Everyone at Drive Safe is friendly, professional, and knowledgeable about all aspects of preparing teens to drive. We appreciate their thorough preparation of their students and their help in keeping the process organized for parents.
Fantastic experience: At the Greenwood Village DriveSafe location, we had the best experience today. My daughter went to take her test and from the moment we walked in everyone was so lovely (which helped ease my daughter’s anxiety). I asked who the manager was so Dave, please know your staff is so kind and helpful. Traci was so helpful as I needed some extra help and info. She does this all day and was still kind and patient. And my daughter just left with Jonathan for her drive test! I am sure it will go well but having someone as kind as Jonathan helped her relax. Thank you!
Hi Diane, thank you for sharing your experience with us. We're glad to hear that our team was able to make your daughter's visit comfortable and stress-free. We strive to provide a supportive environment. Thanks for choosing DriveSafe and we wish you both lifetime of safe driving!
Fantastic experience: You know who is absolutely FIVE STAR AWESOME?! Traci and Robert at Greenwood Village DriveSafe Driving School! They spent at LEAST an hour with me last week, thoroughly and kindly explaining each and every step for obtaining my Colorado license. I am an adult from out-of-state with many years of driving experience, but they helped me understand WHAT I would need and HOW best to get everything done quickly. While I was there, I witnessed them both calmly working with teenagers and their parents, as well as a sweet elderly couple. PEOPLE are what make a business successful! Thank you Traci and Robert!
Thank you, Amy, for your kind words. We're delighted to hear about your positive experience with Traci and Robert at our Greenwood Village location. We’re always happy to assist you thoroughly and kindly. We appreciate your recognition of their dedication and are glad they could help you navigate the process. Thank you for choosing DriveSafe!
Positive experience: v v v v v. good n nice
Fantastic experience: Traci is amazing and so helpful. She was able to assist in a few questions and get us scheduled quickly for my daughter's permit test.
Thank you Casey for your kind words about our staff member Traci. We're glad you've had a good experience with DriveSafe and we wish you a lifetime of safe driving!
Fantastic experience: I'm an adult learning driver, and I absolutely LOVE the Greenwood Village location! Every single staff member is incredibly kind and friendly, making the learning process smooth and enjoyable. Jaco, JJ, Tracy, and David are my favorites; their patience, encouragement, and professionalism truly stand out. The personalized attention and support I receive from the entire team have significantly boosted my confidence on the road. If you're looking for a welcoming and supportive environment to learn driving, I highly recommend the Greenwood Village location!
Fantastic experience: David and his staff are very professional and great at teaching I love this place I won't go anywhere else for my driving needs!!!
Fantastic experience: Traci and Dave were incredibly kind and unbelievably accommodating at the Greenwood Village DriveSafe! Thank you for all you did to help Chase!
Fantastic experience: The best driving school I have ever used. They are very accommodating to my special needs son and have been super supportive with scheduling. I highly recommend this school l, but especially the Greenwood Village location!
Hi Arlita, thanks for the nice review, and we are more than happy accommodating your son in his learning trajectory! Thanks for choosing DriveSafe
Fantastic experience: The ladies at this location are so helpful and accommodating and truly want to see kids succeed!
Fantastic experience: Drivesafe Greenwood Village has been so helpful for all 3 of our kids. They have made the process as easy as possible and they have always been helpful and friendly. David accommodated our tight schedule and went above and beyond.
Hi Megan, thank you for your feedback. We're happy to have assisted all three of your children and made the process seamless. David and our team are dedicated to providing excellent service and accommodating schedules to ensure a smooth experience for our students and their families. We appreciate you choosing DriveSafe and wish your family a lifetime of safe driving!
Fantastic experience: Very nice people and wonderful service. Traci was very helpful and patient.
Fantastic experience: Very helpful staff. Much easier to schedule, deal with, and get accurate info from than DMV. Have had 2 teens go through their program.
Fantastic experience: Traci T., Jaco & JZ at the Greenwood Village location. Went above and beyond to help us. There were very friendly and kind to work with. We really appreciated their help and highly recommend them!
Fantastic experience: This place is terrific. Traci T was able to work her magic with the system and make a few changes to my schedule that I needed, and I was so appreciative. DriveSafe really works with you and wants their students to be successful and safe.
Negative experience: Zero stars if i could. My girlfriend was told her appointment was at 11:30, yet they claimed it was 11:00 when we arrived. The driving test itself wasn’t bad, but boy they gotta hire some new instructors. Rude, condescending, and blaming us for being “late”, even though we were told a different time. Especially the fat hoss
Hello, thank you for sharing your feedback, and we apologize for your frustrations. Due to an instructor’s illness, your partner's original license test on December 30, 2023 had to be rescheduled for the following week on January 3rd, in which our team did have her test scheduled for 11 am. We both emailed and called her with the updated date and time. On her January 3rd testing day, when she did not arrive at 11 am, we called again and left a message. Upon her late arrival, our team was more than willing to accommodate and scheduled her for a drive test at the last minute, so she was still able to test that day. Unfortunately, due to several speeding and traffic law violations, your partner was unable to pass her test. All of her actions demonstrated unsafe driving behavior, which will result in a drive test failure according to Colorado state standards. Our drive testers cannot legally pass a student if they do not abide by safe driving practices. We recognize that no one likes to fail, but the state has designed the test to help students understand how to drive more safely. Our interest is aligned with students passing but, even more so, with everyone's safety on the road. We encourage you both to review the CO Driver's Handbook on laws and regulations, and on page 1, you’ll find what skills and abilities the license test covers, in hopes that it will help her on the next attempt: [Link to the CO Driver's Handbook: https://dmv.colorado.gov/sites/dmv/files/documents/Driver_Handbook_2023.pdf ] Additionally, our team is always open to reviewing drive test footage if she would like to further understand her mistakes to correct them next time. Best of luck to your partner, and we wish you both a lifetime of safe driving! Thanks ~ DriveSafe Team
Fantastic experience: Thank you so much, Traci, for working so hard to schedule my daughter’s driving test. This location has excellent customer service and the staff is very helpful and kind!!
Hi Katie, thanks for the nice review, about Traci, and we're glad we could accommodate. Thanks for choosing DriveSafe!
Fantastic experience: Drove with Farah. It was very educational, helpful and kind! The instruction I received will definitely help me to be a safer driver. I improved drastically throughout my drive and I feel much more confident in my driving ability.
Hi Molly thanks for the nice review, and congrats on improving your skills and building confidence. Glad to be a part of your journey to becoming a safe and licensed driver. Thanks for choosing DriveSafe!
Fantastic experience: I needed to get my CO license after moving countries, and the folks at DriveSafe made it absolutely a breeze! I had a fantastic lesson with JZ, who made sure I knew all of the little things that I might have missed as an experienced driver, and then a fantastic test with Alicia who made sure I was calm the whole time! Traci and Dave in the office kept things all running smoothly, and I was able to get things done within a week! I can't recommend DriveSafe enough!
Hi Ara, thank you for taking the time to share your positive experience with DriveSafe! We're thrilled to hear that we could make obtaining your CO license a breeze for you.We'll be sure to pass on your compliments to JZ, Alicia, Traci, and Dave. Efficiency is something we strive for, and we're delighted to hear that Traci and Dave in the office played a part in keeping everything running smoothly for you. Thank you for recommending DriveSafe—we appreciate your kind words and are pleased to have played a positive role in your driving journey. If you ever have any further feedback or need assistance, feel free to reach out.
Fantastic experience: I love Alicia , very good teacher and I just can recommend to everyone!!!!!!! Thank you everything, thank you I got my driving license!!!! The best of the best !!
Hi Peter, thanks for sharing your kind words about Alicia. We are glad you had a good experience, congrats on passing, and we wish you a lifetime of safe driving! ~DriveSafe Team
Fantastic experience: Traci in Greenwood Village was anazing! Apperciate her and her support with my daughter getting her permit test done! If I could give her more star, I would!!
Hi April, thank you for your kind review. We're glad to hear about your positive experience with Traci in Greenwood Village and how she provided great support for your daughter's permit test. We truly appreciate your words, and if there's anything else we can assist you with, feel free to let us know! Thanks for choosing DriveSafe
Fantastic experience: On time, very insightful, and Jonathan Z was great with my son. Highly recommend.
Hi Reese - thanks for the nice words about Jonathan and for the recommendation. Thanks for choosing DriveSafe and we wish your family a lifetime of safe driving!
Fantastic experience: Great experience - helpful and prepared our daughter well for her driver’s test. And we very easily registered her online for her license with their instructions. Loved not having to go to the DMV!
Hi Mimi, thanks for sharing your feedback and we are glad to have made it a seamless and successful experience for your family. Thanks for choosing DriveSafe and we wish your family a lifetime of safe driving!
Fantastic experience: Great experience working with Traci. I cannot express enough how kind, friendly and amazing this office is, but Traci especially goes above and beyond.
Hi Stacy, thanks for the kind words regarding Traci and our Greenwood Village location. Glad you had a good experience and thanks for choosing DriveSafe! We wish you a lifetime of safe driving
Fantastic experience: They made time for me when another site could not accommodate.
Hi Heidi thanks for the nice review, and we're glad we could accommodate your driving needs! Best of luck, and thanks for choosing DriveSafe!
Fantastic experience: I was worried about getting on the highway for the first time but Jonathan Z put me at ease by helping me through the process one step at a time. I was able to drive away from the lesson and get onto the highway immediately! Thank you Jonathan.
Hi Suparna, thanks for sharing your kind words about Jonathan. We are glad to hear he helped build your confidence, as all our instructors strive for in their teaching process. Thanks for choosing DriveSafe, and best of luck achieving your driving goals!
Fantastic experience: Great classes and kiddo learned so much from the team at Drive Safe. Truly made a world of difference for our daughter. Overall it was a 5+ star experience throughout all of the classes. Thank you to Traci and Alicia at the Greenwood Village office on test day.
We appreciate your positive feedback, and for taking the time to share your experience at Greenwood Village. At DriveSafe we’re dedicated to fully preparing our students with driving skills that contribute to a lifetime of safe driving, and are glad your daughter had a valuable experience. Thanks for choosing DriveSafe!
Fantastic experience: Jonathan Z is an excellent instructor; I was very nervous before the lesson and he completely boosted my confidence! He also gave me good tips on how to be a safe driver! I learned a lot from him! Thank you!
Hi Xue, thank you for taking the time to review DriveSafe. We’re glad you had a great experience with Jonathan, are happy to hear your confidence is building. Thanks for choosing DriveSafe and we wish you a lifetime of safe driving!
Fantastic experience: I had an amazing experience at DriveSafe Greenwood Village! Tuesday the 3rd I had a 2 hour lesson with Grayson who could not have been more helpful preparing me for my test. It was a drive 3, so we ended up on the highway and eventually downtown. On the way back he even showed me a cool road that overlooked all of downtown! Today, the 5th I took my drive test. I do not know the instructors name but she made me very comfortable and had clear verbal/hand gestures to direct me during the test. Thank you for such a seamless and comfortable experience DriveSafe Greenwood!
Spencer, we appreciate your positive feedback, and for taking the time to share your experience about our instructors. Thanks for choosing DriveSafe and best of luck!
Fantastic experience: Everyone in the office at Greenwood Village was amazing!!! From our first interaction with Traci checking in our son to Jonathan as his tester for his drivers license. The atmosphere made him feel very comfortable and even handed him material to read over for some tips on the driving test. The whole experience was amazing!!
Thanks for the great review, Tiffany! We work hard to meet expectations like yours, and we’re happy to hear our staff hit the mark for you and your family. Thanks for using DriveSafe, and we wish you the best!
Fantastic experience: I had a great experience getting my license, passed first try!! Thank you all so much!!
Fantastic experience: I had an appointment today at DriveSafe in Greenwood Village. It is not an area that I am familiar with but I needed my license fast and they had the earliest availability. I was nervous coming in because I had taken a test with American Academy and had an absolutely terrible experience. Their tester Gary yelled and talked through the whole thing which he is not supposed to do. He did not tell me why I failed and insisted that I pay them for lessons. My experience with DriveSafe was the refreshing opposite. The person who welcomed me when I came in was super sweet and my tester Randy was very patient and experienced. I took a one hour refresher lesson with him so I could get to know the area and the car that I would drive during the test. Randy was calm the whole time and gave me clear and thorough instructions and explained what he would be looking for during the test. He easily eased my anxiety and I passed my test! Even the other students and parents were very friendly. My friend and her 3 brothers all took classes with DriveSafe and passed on their first attempt. She had recommended DriveSafe to me after the disaster at American Academy and I am so glad I followed her advice. The drivers are kind and professional and I recommend them for drivers of all ages. I am not a teenager and they treated me just as well as the 16 year olds. Additionally, they have Spanish speaking drivers for people who need it. They may be more expensive but they are worth it. The test was $114 here, but I would have paid more with American Academy because their test is $85 and then $55 for a retest and if you read their reviews they try to fail people on the first attempt to get more money with the discounted second test, which adds up to $140 and is more expensive than DriveSafe overall. DriveSafe WANTS you to pass and I do not know anyone who failed with them. After the test, Randy clearly explained the pass/fail process and things I did incorrect on the test. Overall it was a super great experience and I recommend them 100%. My sister will be taking classes and her test here after my excellent experience.
Fantastic experience: Wow. I was impressed by how friendly and supportive you have been since the very moment I booked my driving lesson. Thanks for the excellent work you do.
Negative experience: I paid for a package with 2 hours of driving lessons and a driver’s test for my son. The driving tester was rude and failed him and he didn’t even do the road test!! What the heck is that about. He didn’t get a chance to drive and he failed him. Not sure what kind of racket this is, but don’t waste your money in Greenwood Village Drive Safe. This tester’s reviews suck. He intimated my son for no reason and didn’t even let him drive. I am not happy and this is not over. No one took my call or returned my message. I will take further action if I don’t hear from these people. This was by no means ethical. I paid for a service that was not completed. How do you grade this driving test when there was no driving??
Hi Maria, thank you for voicing your concerns, and we have tried to reach you regarding this matter. We’re sorry that your son felt intimidated by our instructor. Regarding your son’s test however, there has been a misunderstanding. When he exited our parking lot he drove on the wrong side of the median, and unfortunately by state standards, it’s an automatic fail when one drives on the wrong side of the road. The drive test standards are set so drivers abide by safe and lawful practices, and our drive testers cannot legally pass a student if they do not abide by those standards. We recognize that no one likes to fail, but the state has designed the test to help students understand how to drive more safely. It is therefore often the case that the individual passes on the second try after learning what issues led to the failure on the first try. Our interest is aligned with students passing but, even more so, with everyone's safety on the road. We wish your son the best in achieving his driving goals and wish your family a lifetime of safe driving. ~DriveSafe Team
Fantastic experience: I had one-hour tutorial + drive test with Cindy. She was the best tutor ever and tried to emphasize on details which are important for the actual road test. In the practice session she observed my mistakes & Quickly she said what are they and that’s it I have recovered those I was so confident and comfortable with her and I recommend drive safe to everyone. Thanks
Hi Himaja, thanks for the nice words about Cindy. We appreciate your recommendation, and thanks for choosing DriveSafe! We wish you the best
Negative experience: Drive Safe is the worst experience you could have for paying $1100 dollars for these courses. You have to schedule months in advance to get your 2 hour drives in......we had 2 of the 5 drives cancelled by Drive Safe only to be told "sorry". They didn't try to help reschedule in any way or make any sort of accomodation, simply you go back in the pool and try again. It is absurd the lack of effort, customer service and basic decency this business has. Now I am just hoping my son passes because if the instruction is as bad as the customer service we could be done for!
Hi Justin, thank you for your feedback, and we understand your frustrations in the scheduling process. Occasionally, our instructors have to cancel due to sickness or emergencies, and as much as we wish we could proactively plan for this, last-minute cancellations due to these reasons are unpredictable. Our staff should have provided you with alternative options for booking, and if you are still needing to schedule, please reach out to [email protected] with the subject line: [GoogleReview + Your Name + Scheduling Issue] We appreciate your patience and wish your family a lifetime of safe driving. ~DriveSafe Team
Negative experience: Had to cancel a driving lesson we've waited months to get & was charged a $50 fee for canceling the appointment 21 hours in advance instead of 24 hours in advance. I get the policy but come on man. Disappointed.
Hi Amber, thanks for sharing your feedback, and we acknowledge your disappointment. We know that sometimes unforeseen circumstances can arise, including illness, that may prevent our students from keeping their appointment. However, the cancellation fee is in place to help us cover the costs associated with the cancellation, including the pay to our employees who might be impacted by the cancellation, as well as any lost revenue from the vacant slot. We hope we can continue serving your family’s driving needs, and we wish you all the best.
Negative experience: I took our au pair to take her driver's license test at this location yesterday. We showed up 1-2 minutes early, but her instructor was rude from the moment we walked in telling us "we run a tight ship here." To note: he never gave me his name, but worked from the desk by the window to the right when you walk in and spoke with an accent. Upon picking my au pair up afterwards, this 24 year old that is getting her Master's Degree was holding back tears because the instructor was so disrespectful when they were in the car together. He made a comment to her asking her how long she's been in the United States AND HE TOLD HER THAT HER ENGLISH NEEDS TO BE BETTER!!! What? This is unacceptable. This man was hired to judge her driving NOT her English (which, for the record, is very good). Additionally, when I picked her up afterward, he rudely told me that if I wanted his feedback that I would have to wait an hour to talk with him. I paid DriveSafe over $600 for 6 hours of driving and testing - please explain to me why this man is incapable of picking of the phone and making a 3-minute call. DriveSafe: I see that there is another reviewer from a day ago saying that their instructor at this same location was "very prejudice against black people." You need to look into if Maria and Lanora had the same instructor. If my gut is right, you better do something about it. Update: I would like to make a note that I have spoken with the manager of this location and the CEO of DriveSafe and they were both amazing and took this incident very serious. I appreciate their time and communication.
Hi Autumn, thank you for bringing this event to our attention so we could investigate further. Thank you for also updating your review as it was of utmost importance to address this as we do take these incidents very seriously. We’re sorry your interactions with our instructor felt rude or unpleasant. DriveSafe is committed to the education, growth, and safety of all of our students who come through our program regardless of their race, ethnicity, nationality, gender, age, religion, or sexual orientation. With that being said, we hope that the complimentary DSD and rescheduled drive test with our top instructor will help Maria obtain her license and driving goals. We wish you both a lifetime of safe driving! ~DriveSafe Team
Negative experience: I went for my driver's test today and failed it instructor said I was doing 47 in a 35 zone he lied and argue with me very prejudice place against black people dont go there scam they just want your money
Hi Lanora, thank you for sharing your feedback with us. We’re sorry your interaction with our instructor felt unpleasant, but we can assure you the reasons students fail their drive tests have nothing to do with their race, age, nationality, nor ethnicity. We can confirm after reviewing the video footage from your drive test, you were in fact speeding at 47 mph in a 35 zone which resulted in your drive test failure. We can also confirm there was no display of inappropriate or prejudiced conduct. We are happy to review the footage with you. We recognize that no one likes to fail but the process, as designed by the State with a review of the issues at the end, is designed to help students understand how to drive more safely. It is therefore often the case that the individual passes on the second try after learning what issues led to the failure on the first try. Our interest is aligned first with everyone's safety on the road, then with students passing, but it is not in the interest of capitalization. We hope that the refund for your original drive test, and the scheduling of your free retest with our top instructor, will help you succeed in obtaining your license, and driving goals. We wish you the absolute best on your next drivers test, and a lifetime of safe driving! ~DriveSafe Team
Negative experience: Go somewhere more professional with better trained staff. My son took driver’s awareness here to get his learners permit. They told us they would send confirmation that he took the class to the dmv and they never did. No one knew what to do or how to fix it. They lied to us and didn’t even take accountability for their obvious error and then tried to blame it on us and the dmv. Horrible and stressful experience. Don’t go here.
Hi Souheir, thank you for sharing your feedback. We apologize for the confusion and the stress you experienced. We confirmed earlier that the necessary paperwork was sent to the DMV on the Saturday you were in. Additionally, we hope the TCS copy we provided helped you and your son complete the DMV permit process. We wish you and your son a lifetime of safe driving! ~ DriveSafe Team
Fantastic experience: great instructor, very detailed and very clear.
Hi Cooper, thanks for the kind words about our instructor. We wish you a lifetime of safe driving!
Fantastic experience: David and Cody went above and beyond and treated me like family, definitely recommend this place and how warm these people are, 100/10
Thanks Dan for writing us a nice review! We're glad you had a great experience with our instructors, and we're happy to have served you. Thanks for choosing DriveSafe and we wish your family a lifetime of safe driving!
Fantastic experience: It’s great experience learning driving the car with driving instructor FARAH. She is patient, humble and expert in teaching good driving skills and safety terms while driving.
Hi Phanindra, thanks for your kind words about our driving instructor, and we're glad you had a great experience. We wish you a lifetime of safe driving!
Fantastic experience: I had one-hour tutorial + drive test with Cindy. She was the best tutor ever and tried to emphasize on details which are important for the actual road test. I was so confident and comfortable with her and I recommend drive safe to everyone. Thanks
Hi Farida, thanks for your kind words about Cindy! Glad you had a nice experience, and thanks for the recommendation. We wish you a lifetime of safe driving!
Fantastic experience: The other reviews are just people complaining because they failed. This location was amazing. Cindy was so kind and made the drivers license test much less stressful for my son. Everyone here was so friendly and helpful
Fantastic experience: Overall we have had a wonderful experience with Drivesafe at multiple locations. The instructors and individuals who did test drives with my daughter were all excellent. In particular Cindy at Greenwood Village. She was the instructor on my daughter’s final drive test. She was kind/patient/calmed nerves and thoroughly explained what she did right and what she did wrong at the end of her test. She was a stark contrast to the first drive test instructor we had the prior week - Kay at Greenwood Village. I am certain that Kay is very qualified and competent but she was so extraordinarily rude to my daughter from the minute we walked in the door. I knew she would not pass just given this woman’s demeanor. And during the test she practically had my daughter in tears. My daughter did make several errors which should have absolutely required her to fail the first time. However the way Kay handled interaction with my daughter and quite frankly me was completely unprofessional. I would highly recommend requesting Cindy for any driving lessons/tests at this location. Although my daughter made errors during her test Cindy was able to explain what she did wrong (she did pass!) calmly and professionally and we can’t thank her enough.
Hi Angelee, thanks for sharing your feedback and we’re glad your experience was good overall. We do apologize for the unprofessional interactions you had with our instructor; and have dealt with this accordingly. Thank you for your kind comments about Cindy, we will pass that along to her. Congrats to your daughter for passing her test, and we wish you both a lifetime of safe driving!
Negative experience: Did not have a good experience with them! The instructor is great and teaches well but if you don’t take her recommendation to not take the test, she’ll take that personally, judge you extra hard and look for reasons to not pass you :) I was told to get A LOT more practice, well I took the test the next day at another (more reasonably priced) school and passed with a great score.
Hi Mahnoor, thanks for sharing your feedback. We’re sorry you had a negative experience with one of our instructors; we are looking into this matter. Glad to hear you were able to get more practice and congrats on passing your driving test the second time around. We wish you a lifetime of safe driving!
Fantastic experience: Highly recommend! DriveSafe helps you feel more confident while driving. Evaluator Cindy is great! She gives excellent instructions, and good tips.
Hi Jeorgina, thanks so much for sharing your positive experience with us and the community! We'll pass along your kind comments to Cindy. Thanks for choosing DriveSafe and we wish you a lifetime of safe driving!
Negative experience: Had to use this location for my kid's final driving session. While the staff is nice, the instructor was awful. This final drive has typically been highway, up to mountains and serious drive time. Instead he kept my kid on surface streets and a parking lot. He was also rude. The car smelled of Indian food and sweat. The instructor kept the car at 79 degrees. I called in to voice my concerns, they said they would get back to me. Not so much. This location is a joke and its on me for paying for this substandard service.
Hi W Johnson, thanks for sharing your feedback. We apologize your encounter with our instructor was unpleasant and we have relayed this to our Greenwood Village location. We wish your family the best ~DriveSafe Team
Fantastic experience: Cindy was a very nice, fair, and kind instructor. She explained everything very thoroughly.
Hi Scott, thanks for the nice words about Cindy, and we're glad to hear you had a good experience. We wish a lifetime of safe driving!
Fantastic experience: My instructor was so kind and pointed out everything i needed to work on in a very nice and helpful manner. Amazing experience.
Hi Noah, thanks for your nice review, and glad to hear you had a good experience with our instructors!
Negative experience: Do not come to this location. SE Aurora is a million times better, everyone at this location is very stuck up and rude. Every instructor is on a power trip, and makes it so no teen feels confident about taking their driving test. This location also never answers their phone. I sat in their lobby for 30 minutes, and saw multiple times how the front desk ladies let the phone ring out. DO NOT COME HERE!!!
Hi Jenna, thank you for sharing your feedback and we apologize for the frustrations at our Greenwood Village Location. We do want our students to feel confident when taking their drive test, and we’re sorry that was not your experience. Although we’re glad you received better support at our SE Aurora location, we are working to improve our customer service here. Best of luck ~DriveSafe Team
Fantastic experience: Very friendly staff. Examiner very kind. I call on Friday for a driving test for the following day and I found the availability. I really suggest that test center.
Hi Valter, thanks for taking the time to write us a nice review, and for recommending us. We appreciate you choosing DriveSafe! Best of luck
Fantastic experience: Great Experience! Cindy was grading me and she did perfectly…gave me very useful feedback and very clear instructions.
Negative experience: Warning Scam! Based on our experience…If you take a drivers test here, take your phone and record your driving test with the instructors instructions, (make sure to get audio of what they say) AND use a driver tracking app to get your own driving test stats. This will help cover yourself against potential scams. We did our classes through another accredited program, and having two driving instructors as parents myself, I was comfortable training our son. I’m confident that he is a very competent driver who obeys the laws of the road very carefully. With that said, our experience with the driving test was absolutely horrible, as we believe our minor son was pushed to speed up twice, and then was failed for speeding on that same road…. which ooops, coincidentally causes us to have to spend another weekend and $50 with them. Just seems shady. Our recommendation- If you haven’t taken their classes, where they make more money off of you, DON’T use them for doing your driving test. You could hear preferential treatment in this location from the instructors with the testing drivers, as they we engaging with them. It’s a bad sketchy feeling for sure. This business seems shady. However, it’s important to note, the whole Colorado system, allowing private companies to make money off of a required state certification process is terrible, as it leaves the door wide open for companies like this one, who are simply looking to maximize their revenues and profits vs providing a simple paid service to the community.
Hi GV, we’re sorry that you’ve had such a frustrating experience with our services and the Colorado State Drive Test requirements. As the only AAA approved driving school in the state of Colorado, we are educators first and foremost. We can assure you we do not purposefully fail students to collect more money. As roadway safety laws continue to update over the years, we recognize that for many drivers properly tracking and implementing new driving practices can be cumbersome, and it’s not uncommon for even experienced drivers to still make mistakes. Our drive testers are trained and certified by the state to observe and report to the standards set forth by the state. The test standards are set so drivers abide by safe and lawful practices, and our drive testers legally cannot pass a student if they do not abide by those standards. We respect that you have your own opinion on the matter, and encourage you to shop other avenues. Best of luck to you and your family. ~DriveSafe Team
Fantastic experience: Learned a lot! Felt comfortable and calm.
Hi Daniela, we're glad you had a good experience with us, and thank you for taking time to leave us a nice review. We wish you a lifetime of safe driving! ~DriveSafe Team
Fantastic experience: My son had a great experience w Cindy at Greenwood Village DriveSafe. She was positive and encouraging. And I appreciated very much her emphasis on always scanning the road and sharing her personal stories. Thank you, Cindy!
Hi Erin, thanks for the great review and for sharing the positive experience you had with Cindy. We value your feedback and are happy you chose DriveSafe. We wish you and your son a lifetime of safe driving! ~DriveSafe Team
Fantastic experience: Good and excellent instructor kay Hollister and I recommend.
Thanks Gyaneshwar for the great review! We're glad you had a positive experience with our instructor, and appreciate you sharing! We wish you a lifetime of safe driving ~DriveSafe Team
Fantastic experience: This is the best place to learn how to drive! Everyone is so nice and informative. Shoutout to Cindy for being my driving test instructor!!
Fantastic experience: Went for Driving (Road) test followed by one hour training with Mr.Kevin. Explained and corrected my driving during the training professionally. Passed the test successfully.
Fantastic experience: Went here for two lessons and both of my instructors were amazing! Kay and Jared were so great and so friendly, I would definitely recommend them as anyone's instructor. They both made me feel comfortable and even when I was feeling down, Jared was still very friendly to me and very professional! He's a very nice guy and a wonderful instructor! My experience was great, so I would recommend this location to anyone.
Fantastic experience: I would recommend this drive safe they are very friendly and the roads are good
Fantastic experience: Eric is the best. Thank you guys so much for helping me improve!
Jack, thank you for your 5-Star review of the DriveSafe Greenwood Village location. Our team of professional instructors work hard to help each student learn to become a safe driver for life! Our approach focuses on building the skills and confidence that a new driver needs to drive safely. Thank you for choosing DriveSafe!
Negative experience: I wouldn't go to this location the roads they take you on are not friendly to new drivers an as well as they will bring a person they are training with your drive an basically in tryin to teach the new hire an fail you. Have been through this company before an never had as a rough time with them besides this location. My instructor seemed to be more invested with the person he was training. As well as after the test told me something that I did wrong that were not remotely true, I should know I'm the one driving. Either way I highly recommend going to a diffrent location if you have you have to wait few weeks id recommend that then going here you will fail.
Cody, thank you for your feedback. Our license testers are trained and audited by the State and all license testing routes are designed by the State. The State requires new license testers to complete "shadow" sessions with certified license testers. We are sorry if it caused you any distraction. However, the license testing standards are set by the State for the safety of all drivers on the road and must be met by the student. We wish you great success on your re-test.
Negative experience: Yesterday at about 1:43 pm, a sole driver in a DriveSafeColorado car, CO License 3939350, cut me off in traffic on Greenwood Plaza Blvd., nearly hitting my car, without indicating a lane change. I hope this maneuver isn't being taught to students.
James, thank you for letting us know. Our apologies. We are a continuous improvement company and we will investigate that situation to work with the instructor. As a driving school, we are training new drivers in dynamic situations and students can make sudden and unexpected actions. For all drivers on the road, it is important to heed the warnings on our cars that a student driver is operating the vehicle. By working together, we can help new drivers learn how to become safe drivers for life.
Fantastic experience: Cindy was very professional when providing constructive feedback to my son. She was gentle but firm at the same time when she wants him to know which one is a must do and don’t. Thank you, Cindy
Faithe, thank you for your 5-Star review of the DriveSafe Greenwood Village location. Our team of caring and professional instructors help each student gain the skills and knowledge to become a safe driver. Thank you for choosing DriveSafe.
Negative experience: Do not use this driving school. They have too many students for the number of driving intructors. You have to schedule the lessons 2 months out, and half the time they cancel the lesson the day of the lesson. If customers did they they would charge a cancellation fee. Then they make you book a new lesson two months out. There are other driving schools out there... use one of those.
Susan, thank you for your feedback. Our team of dedicated staff members and instructors provide the highest level of driving instruction in Colorado. We, like all businesses nationally, are challenged with the labor shortage and surge in pandemic cases. We work hard to help every student be prepared to be a safe driver for life. Quality matters in drivers education and we will continue to work with our families to help them navigate licensing during these difficult times. We wish you and your student a lifetime of safe driving!
Fantastic experience: I took a one-hour lesson and a driver's test here. Both Jaco and Eric were very good instructors. They gave me a lot of helpful feedback which I was able to apply!
Fantastic experience: I had a great experience driving with them! I did a one hour practice and then a drive test right after. I would recommend this to any drivers who are confident with their skills but need to brush up on a few things. The instructor was professional and helpful.
Bayan, thank you for your 5-Star review of the DriveSafe Greenwood Village location. As the largest and most trusted driving school in Colorado, our team works hard to provide the highest level of driver's education in Colorado. Thank you for choosing DriveSafe. - DriveSafe Team
Fantastic experience: I had a great experience with them. I had a drive test and 1 hour refresher with them. Instructor was very helpfull and polite. I was very nervous before my drive test but he helped me to settle my nerves. 1 hour refresher before the test was very helpfull and he shared some very useful information about driving. Overall great experience.
Kuldeep, thank you for your 5-Star review of the DriveSafe Greenwood Village location. It is great to hear how our instructor helped prepare you to be a safer driver and pass your license test with our 1 hour refresher lesson. We wish you a lifetime of safe driving! - DriveSafe Team
Fantastic experience: Very committed to safe driving and helping adult drivers get licensed!
Danielle, thank you for your 5-Star review of the DriveSafe Greenwood Village location. Our team of dedicated and passionate staff members work hard to help each student navigate the licensing process. We are focused on preparing each student to be a safe driver for life. We wish you a lifetime of safe driving! - DriveSafe Team
Fantastic experience: Just did a 1 hour lesson and drive test today. I would highly recommend the lesson beforehand to settle any nerves! The instructor was very helpful and I believe helped me pass today. I would highly recommend DriveSafe if you are looking for a place to take lessons or the driving test!
Brianna, thank you for your 5-Star review of the Greenwood Village DriveSafe location. It is great to hear that the DriveSafe One-Hour Refresher and Drive Test was a great combination for helping you feel prepared for your license test. The license test is constructed by the State to assess safety across many metrics that adult drivers often overlook. The One or Two-Hour Refresher lessons really help students review and correct issues. Thank you for choosing DriveSafe. We wish you a lifetime of safe driving! - DriveSafe Team
Fantastic experience: We scheduled our daughter’s drivers test at this location and Cindy was amazing! Her calm and professional approach helped my daughter feel at ease, as she was very nervous about passing her test. After the test, it was apparent that Cindy cares about the safety of everyone on the road and took the time to share tips to help keep her safer when driving alone. Thank you Cindy!
C Torres, thank you for your 5-Star review of our Greenwood Village DriveSafe location. Our instructors and testers, like Cindy, work hard to help prepare students to be safe drivers for life. Driving is a wonderful privilege but it requires great responsibility. We wish you and your daughter a lifetime of safe driving!
Fantastic experience: me and my siblings all went here and passed our test, not a waste of money or time, the other reviews are just bitter
Meg, thank you for your 5-Star review of our Greenwood Village DriveSafe location. It is so great to hear that you and your siblings have learned to be safe drivers for life. The investment in high-quality drivers education is well worth a lifetime of safety. - DriveSafe Team
Fantastic experience: Took my driver test here today and, Joyce was very nice. I would recommend her!
Juan thank you for your 5-Star review of DriveSafe. We are pleased that you had a great experience with one of our State-trained license testers. Our staff focuses on providing a caring and confidence-building experience. We wish you a lifetime of safe driving. - DriveSafe Team
Fantastic experience: Highly recommended. Jaco was a very good instructor. Keep up the good work. Thank you.
Jo Ann, thank you for your 5-Star review of our Greenwood Village location and instructor. Our team works hard to provide the highest quality drivers education in Colorado and a positive customer experience. We wish you a lifetime of safe driving! - DriveSafe Team
Fantastic experience: Today I took my last driving class before my test. I had Farrah and she was amazing. She made me feel super comfortable. I learned new skills and how to improve my current skills. She was my favorite instructor I have had so far. I definitely recommend drive safe and Farrah.
Emma, thank you for your 5 - Star review for our Greenwood Village location. The team works hard to provide the highest quality drivers education. We wish you a lifetime of safe driving. - The DriveSafe Team
Negative experience: One of the worst experiences ever. This place is not honest and will take your money. Go somewhere else.
Venice - Thank you for your comments. We are a learning organization and are always looking at improving our service. However, our records do not show that you have been a customer of our organization. - The DriveSafe Team
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