Highland Auto Driving School

Information about Highland Auto Driving School
11208, Brooklyn
Opening hours
Driving school that provides lessons virtual 5 hour classes starting every other week. Road test appointments. Driving lessons can be scheduled for any day of the week. //Driving School, Driving Lesson, Drivers Education
Our comment from DrivingSchools.Directory about Highland Auto Driving School:
Highland Auto Driving School offers a mixed experience for students seeking to obtain their driving licenses. Many users have praised the school for its friendly and professional instructors, particularly highlighting the effectiveness of Alfonso, who is known for his patience and approachable teaching style. Many students reported passing their driving tests on the first attempt thanks to the supportive guidance received during their lessons.
However, there are also significant concerns among users, with some expressing frustration over poor customer service and long wait times for scheduling tests and lessons. A few reviews mentioned unexpected fees and unprofessional behavior from instructors, leading to a stressful learning environment for some students.
Overall, while Highland Auto Driving School has commendable instructors and a dedication to helping students succeed, improvements in organization and communication would enhance the overall experience. For those seeking a blend of driving education, this school may still be a valuable choice.
Highland Auto Driving School: Reviews
Negative experience: They are Closed. They no longer have these services.
Fantastic experience: Personas muy amables que te ayudan con muchos temas importantes para el día a día en esta ciudad incluyendo taxes, llenado de diferentes tipos de documentos y solicitudes relativas a Uscis; también lo relacionado a la licencia de conducir. Las amigas Natalia y Santa están en disposición de colaborar con todos estos temas. Muy cumplidas.
Negative experience: No pierdan su tiempo, la peor escuela. No explican bien y mal trato en el servicio, los profesores le hablan mal en vez de enseñarle como debe. Es difícil de pasarlo en esta escuela.
Fantastic experience: Ebeline is the best!! She knows what she's doing when it comes to divorces. Highly recommend!
Negative experience: Evelyn perez evelyn perez is not a responsible person in divorce procedures apart from stealing my money she did not do my procedure i had to wait 2 years and she never did anything about it because i do not recommend this person named evelyn perez
Fantastic experience: Customer service is great!
Fantastic experience: Practica de manejo Contento con la experiencia
Negative experience: Worst experience ever. One of the female driving instructors is very rude and inpatient. She needs to understand that one is taking a class is because we need to learn. She stressed the students while "instructing them", she constantly criticizes the students to their face and bad mouth the other instructors. She thinks she is so perfect. She constantly makes her students cry. I DO NOT RECOMMEND!!!
Negative experience: My boyfriend bought a package from them back in November for everything it’s is now March when they decided to schedule his practice and rode test. He went to his practice no issues. All of a sudden now he has to pay $80 to use the car for his road test when the package he paid for originally was all included. Imagine that. A pop up fee. Don’t go here they are going to take your money and forget about you, then hit you with pop up fees. Don’t recommend save you money and literally your time and go else where. UPDATE they called boyfriend today May 2nd to tell him that he has to take the road test May 4th & that he has to pay $125 to use the car for his road test; They didn’t even try to accommodate him because he works and who can take off on a Wednesday on such short notice. Mind you he got his license last month with another school. This place is a Joke. DO NOT COME HERE
Fantastic experience: EXELENTE LOS INSTRUCTORES MUY SOCIABLES Y ENSEÑAN BIEN
Fantastic experience: Servicio de calidad.
Fantastic experience: Buscás ayuda y eso ellos hacen proporcionar ayuda a tus necesidades gracias
Positive experience: it is a good school it has regular prices they have a woman and a man as driving instructors. the man helps you more and gives you more tricks, I recommend him.
Fantastic experience: Highly recommend highland driving school I learned a lot driving highly recommend coming to this school
Negative experience: I have been waiting for my road test from last year October and now is July and every time I went over there they keep telling me different stories, at first they said the dmv system was down, then they keep telling they can't get no appointment with the dmv the told me that about 10 different times so I call the the dmv and the dmv customer service said that's a lie ,now I went for my 5 hours certificate to book my road test oppointmen with the dmv myself the are telling me they can't find it ,but the can make a duplicate one, but the can't find the book. will I recommend the driving school no .They are going to take your money and lie to you.
Negative experience: Unorganized
Negative experience: So unprofessional don’t have no drivers available but kept on taking people’s money and making them wait for months. I have been waiting for several months and I was put on waitlist just to take the test however no one has responded to me yet. I called them and they were very unprofessional making silly excuse. Don’t go there if you don’t want a headache
Negative experience: Very bad service never called or emailed for the zoom 5hr class even after calling 3 times
Positive experience: Could someone give me the address of the place where they gave their road test, I don't remember where I have to give my test
Negative experience: It’s unfortunate that I have to write this because the workers in the office were nice. However, they’re extremely unprofessional. When I payed for lessons with road test and car, they made me wait 2 month! After 2 month passes by, I got fed up and returned for my refund and 5 hour class certificate that they withheld. They tried to convince me to wait until another month which is ridiculous. I then ask for my certificate back and they said that they can’t find it and that they’ll give me a call back when they do. A couple days passes and still no call... So I called telling them to find it at that very moment as I waited on hold. It was very frustrating!
Fantastic experience: Today I passed my road test and I'm so happy thanks to Alfonso for being so supportive and for teaching the most important thing of all is to be confident, breathe and to be a safe driver!
Fantastic experience: Alfonso made me feel real comfortable and gave me tips before i started driving. Great person to ride along with lol. Definitely will recommend this driving school to some friends and family
Negative experience: Fire Ricardo
Fantastic experience: Muy buena escuela, los intructores muy preparados y con mucha paciencia!!! Gracias Alfonso, Lucy y Ricardo, hoy tengo mi licencia en mi primer intento!
Fantastic experience: Gracias muy buena escuela sobre todo los maestros en especial a mi maestro alfonso muchas gracias. Lo recomiendo al 100%
Fantastic experience: La verdad que le agradezco muchísimo a mi instructor Alfonso realmente es increíble.
Fantastic experience: Exellent
Fantastic experience: Firstly I want to thank the staff of Highland driving school for being so caring, patient & professional. Thank you to the receptionist who always called to reminded me of my lesson. Lou & Alfonzo are great teachers I passed with flying colors on the first try. You all helped me reach a goal I am so happy. Thanks again. Anyone who ask I’m always going to recommend this driving school! A+++
Fantastic experience: Wow la mejor experiencia! La verdad que Alfonso es un buen maestro, llegue sin saber parquearme y muchas otras dificultades En el manejo de un carro! Y gracias a Dios primeramente y después a él y el equipo de esta escuela! Hoy tengo mi licencia de conducir! Mil gracias y Dios me los bendiga ❤️
Negative experience: I honestly had a bad experience. The day I got a call about my road test I was told my test was at 12 pm. Then I was told to go to the school at 11:45 am and when I go I was told my test wasn’t until 3 pm. I wasn’t told this until I was actually there. When I took my classes I didn’t feel like I learned anything. Due to COVID-19 I felt uncomfortable when my class was almost over and my instructor made me go pick up the next student. While I was sitting in the back seat they had the student drive me home. I didn’t really like my experience here. I was never told by my instructor if he felt I was ready for my test. And I ended up not passing the test. But thank you any ways.
Negative experience: Just went to register for driving classes. Per NYS guidelines, all expired learner's permits are able to be used until further notice due to covid-19. The people at the school would not allow me to register for classes even though I showed them the NYS website with that issued directive and I had already spoke to someone over the phone earlier in the week and they said it was fine. I will be bringing this up with the state and the Department of Consumer Affairs for their refusal to allow me to register for classes and refusing to accept a state issued notice. UPDATE: I am adding the photo from 311's website to this after speaking to someone there. I was also told that this should be reported to the Better Business Bureau and not DCA in case anyone else encounters this issue with this school.
Fantastic experience: This is a must go driving school. I had alfonso as my driving instructor and he was great. Honestly became friends with the guy as lessons were going on while learning a lot. I passed the road test the first time. 10/10 experience.
Fantastic experience: Excellent customer service...
Fantastic experience: Took their pre licensing course and they explained everything very well. They say it's 5 hours but it was actually 3 hours.
Fantastic experience: Great instructors, and great communication, made sure that I got a road test as soon as possible, would recommend!!!
Fantastic experience: Son unas increíbles enseñando
Fantastic experience: Alfonso y lusy son una estrella para que pueda aprender
Fantastic experience: I highly recommend coming to this school! I took classes with all three instructors, and they were all patient with me and were super honest when it came to me making even the smallest mistakes! Front desk staff were so sweet. I had a bit of driving experience but rarely. I took 7classes with them and my last class I took the day of my road test(highly recommend to do that so you won’t get too nervous the moment of). Passed it on the first try
Fantastic experience: Muy buenos profesores
Fantastic experience: All of them are really patient and really welcoming, and the ladies in charge of scheduling also are really nice. I had two try’s but the second time I got my license. All of their instructors are pretty straightforward with what you need to do and know for the road test. I got most of my lessons with Alfonzo and Lucy. Great team!
Fantastic experience: Estoy súper contenta,gracias a Dios y a esta escuela puedo decir tengo mi licencia !!! los profesores son muy buenos !! Me encanta la forma de Lucy y Alfonzo y las chicas de recepción son amables !! Bendiciones !! Y gracias ...
Fantastic experience: Knowledgeable and experience instructors
Fantastic experience: Excelentes profesores, muy buena comunicación muy difícil que no pases..
Fantastic experience: Everyone was very kind and helpful!
Fantastic experience: La mejor escuela de manejo la recomiendo al 100 %
Fantastic experience: Excellent team, client satisfaction oriented at all times. Instructors are very professional and guide you thru the process in a flawless manner. Very satisfied with my experience, totally recommended, best school in the Brooklyn area.
Fantastic experience: This is the best Driving school in Brooklyn. Got my licence at the first try. Thanks to Alfonso Gutierrez. He is really a patient Instructor. He taught me life skills on the wheels. Also the ladies at the Customer service are wonderful people and very professional. I highly recommend thia driving school to intending drivers.
Fantastic experience: In response to Ms. Elida Ramos, unfortunately we can not satisfy every single individual that comes to our office. Some clients are extremely demanding and want things their way only, which we are not able to accommodate since we work with a schedule for our instructors. I am sorry that she feels that way and hope that where ever she goes she gets the service that she wants. As a Manager I get only compliments on the 2 young ladies that work for us.
Fantastic experience: They are really professional. Specially the instructor Alfonso. He was very calm and helpful. He really helped me to get the lessons properly so I passed my driving test easily. Also, the office stuff ladies, they are really professional too. They take care all of my schedule and called me Everytime one day before for confirming the lessons schedule. I am really happy and appreciate their service. I definitely recommended this driving School for anyone.
Fantastic experience: Estoy agradecida con Highland por capacitarme Alfonso es un gran profesor. Obtuve mi licencia. Pero deberían mejorar en habilitar más profesores. En el tiempo que recibí clases casi no tenían disponibilidad para los fines de semana.
Fantastic experience: Great service. They really care about us pass 1/1. 5 stars⭐ .
Negative experience: Muy irresponsables con la programación de las class muy mala información de la parte de una secretaria ir ahí es perder el dinero no la recomiendo
Negative experience: Lo peor que existe en atención al cliente, esa mujercita que está atendiendo, realmente se cree la última cocacola del desierto, no sabe explicar Lo que uno necesita saber, no se si será la dueña...,y si no, los dueños pónganse las pilas por que esa los va llevar a la quiebra, denle unas clasesitas sobre atención al cliente, que al final de eso vive .
Fantastic experience: This is an amazing driving school. Alfonso was very patient and honest with me and understanding of my concerns. After 3 lessons, I passed my road test! I would definitely recommend this driving school any day!
Fantastic experience: Gx, Alfonso very nice, the best instructor.
Fantastic experience: Gracias Alfonso por tu ayuda
Fantastic experience: Thank you so very much to Lucy And the rest of highland team. I couldn’t have done it without your expert teaching skills. I really appreciate it. ❤️
Fantastic experience: The instructors really knew exactly what to do in order to help me pass the driving test. They really take care of you here!!!
Fantastic experience: Hola le habla él ex estudiante de la escuela de manejó estoy sumamente agradecido los profesores muy bueno té explican todo correcto son muy amable Alfonso y las de mas profesora
Fantastic experience: I couldn't be more satisfied with my experience at highland driving school. I was extremely nervous and completely clueless about cars but thanks to the helpful and calm demeanor of the instructors, ESPECIALLY Alfonso, I was able to pass my road test on my first try. They are professional, organized and kind. I recommend this place to everyone.
Fantastic experience: Signing up for driving classes was one of the best investments I have made. I had zero experience driving and Alfonso, from day one was supportive and taught me everything I needed for my road test to be successful. Thanks to Highland Auto Driving School, I now have my license. A huge thank you to the staff and especially Alfonso for his patience and kindness.
Fantastic experience: Muy buena. La recomiendo
Fantastic experience: Buen servicio y excelentes instructores
Fantastic experience: They all were very helpful and patient every step of the way. Answered every one of my questions, very professional. I highly recommend Highland.
Fantastic experience: They’re very patient and know what there doing
Fantastic experience: Muy buena escuela excelente servicio quede muy sastifecha Lucy y Alfonso muy buenos instructores gracias por todo ☺️☺️
Fantastic experience: Muy buenos profesores exelente te ayudan al máximo los recomiendo
Fantastic experience: La mejor escuela de manejo de new york, excelente trato a los clientes, muy amables y con deseos de ayudarte, recomiendo mucho al instructor Alfonso que fue el que me tocó, me enseñó todo lo necesario para pasar el examen de manejo y lo pase en un solo intento, agradezco mucho sus servicios y se los recomiendo a todos los que desean obtener su licencia
Fantastic experience: Es una gran Escuela de conducir para aprender y conseguir tu licencia con seguridad .
Fantastic experience: Son muy buenos el personal es increíble
Fantastic experience: Alfonso is a great teacher and with his help I passed my road test on the first go!!!!
Fantastic experience: The staff is very friendly and professional. My instructor Alfonso was amazing. He took care of me from start to finish. He was very calm, patient, and a great teacher. Wouldn’t have my license without him. I’m grateful
Fantastic experience: Great service . The ladies in the front helped a lot and Alfonso definitely helped me pass my road test. It was a great experience. I definitely would recommend.
Fantastic experience: This is an amazing driving school, with friendly and professional staff. The receptionists were very patient and helpful when it came to scheduling driving lessons and they were very prompt with their phone call reminders. As for the driving instructor I had Alfonso and he was very patient, professional, helpful and wonderful. He gave great feedback on fixing mistakes and he has great techniques on the things you struggle the most with. Overall, I had a pleasant experience with this driving school and I will recommend everyone to come here if you really want helpful and sufficient tips along with your licenses.
Fantastic experience: Because of my driving instructor Alfronso, I passed my driving test, he gave out easy and very simple instructions during the lessons.
Fantastic experience: If you really want to get your license, COME TO THIS PLACE !! Best Driving school ever. I had a AMAZING experience learning to drive here. Without no experience in driving, Alfonso (The best instructuctor) taught me absolutely everything I would need exactly to get my license and to be a good driver, Thank you so much Alfonso and the girls who work in the front desk for being super attentive, friendly and very respectful !
Negative experience: La señora que llena los taxes y papeles de inmigración te pone de relajo y se queda con tu dinero sin hacerte el trabajo.
Negative experience: I called them twice to schedule some lessons and they put me on hold for 10 minutes and never even tried to call back Really unprofessional
Fantastic experience: Excelente servicio Gracias a ustedes pude pasar examen ilove ilove muasss la mejor escuela de choferes
Fantastic experience: Thank you to all the instructors that helped me in getting my license today. Thank you Alfonso.
Fantastic experience: Great service and experience, girls on the front are so nice , teacher alfonso is patient an teach and teach you exactly how you got do things on your road test, very recommend.
Fantastic experience: Alfonso is the most patient professional teach. He cares and have your best interest. The ladies in the office are wonderful. Great school.
Fantastic experience: This is a really great place. They literally help with everything you think might fail you on the road test and they are great at helping you keep your composure. Everything felt so much more simple for me. I got my license first try with just a few lessons from them. I suggest everybody dont lose the opportunity of attending this great school!
Fantastic experience: Highland Auto driving school. Is one of the best driving school in Brooklyn. And they have good instructors to teach you to drive
Fantastic experience: Great Experience , will refer to friends & family
Fantastic experience: very good driving school excellent teachers and good customer service
Fantastic experience: La recomiendo al 100%. Excelente personal, y los maestros son muy preparados. Anteriormente yo había tomado clases en otra escuela de manejo pero nunca tuve resultados positivos. Un día un amigo me recomiendo esta escuela y me animé a tratar y efectivamente me enseñaron bien y pasé mi examen en la primera vez. Quiero dar gracias a todo el personal por el buen trato y a mi maestro, Alfonso por sus buenos consejos y paciencia. GRACIAS
Fantastic experience: Son muy buenos la coji con Alfonso y la rubia y me fue bn
Fantastic experience: It was a awesome experience I have learn a lot with the driving school I highly recommend before taking your driving test. I didn’t know much at first since I have never drove and I pass.
Fantastic experience: Very kind in every way. Absolutely loved taking lessons here! I passed my first road test first try!
Fantastic experience: Muy bien
Fantastic experience: Best driving school and a big thank you for Alfonso for helping me pass my road test best instructor u could ask for
Fantastic experience: Highly recommended, helpful and knowledgeable staff. I mainly had lessons with Alfonso, who is an insightful and patient teacher. Instructors prepare you for road test and safe driving afterwards.
Fantastic experience: Thank you to the staff and the instructor who helped me pass my test. I’m pleased with their service and the lessons
Fantastic experience: That school is great I pass which one class
Fantastic experience: I really recommend this school because of their excellent instructors especially Alfonso that made me succeed on my driving test!
Fantastic experience: I highly recommend Highland Auto Driving School. I've always had a fear of driving and at 33 years old I thought I would never learn. I took 10 lessons with instructor Alfonso who was just AMAZING! He was always on time for lessons, kind, patient, made me feel comfortable and a great teacher. I was able to pass my road test on the first try. Customer service was great as well. Secretary Gaudy was super sweet and always accommodating. I would refer family and friends to this school.
Fantastic experience: Excelente
Positive experience: The school is great, I recommend to family and friends. My experience was semi okay, as a first time driver..ever.. and being a women lol i felt that I would feel more comfortable with a female instructor but I regret ever asking for that request because I was giving an instructor named "Lucy" and my experience was not great. Shes a great person but for the money i spent on 5 lesson i prefer someone who could of been patient, understanding and nice and I did not feel that way with her at all. I also regret no reading reviews before hand because luckily i had 2 lessons left with an instructor named "Alfonso" and he was excellent. He was very patient, informative, nice, helpful and so much more. Please if you ever plan on getting your drivers license I highly suggest TO READ REVIEWS, COMMENTS do not do my mistake of spending all your money and regretting it the last minute, money i cant get back. I also had to reschedule my road test because i was not ready and did not feel confident after only 3 lessons with lucy.
Fantastic experience: I would have to say they are the best instructors on brooklyn for Driving. Special Thanks to Alfonso for his instructions that help me pass the Road test. They have Great customer service and i would recommend this place to anyone.
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