Driving Zone Driving School

Fantastic experience: Ms. Morales helped me take my mock and driving test. She made me feel comfortable and answered all my questions. I would recommend her 100%

Fantastic experience: Staff are so nice and welcoming.

Fantastic experience: Tenía que renovar mi licencia de manejo y me recomendó el DPS hacerlo con ellos, desde que llegué a sus instalaciones me brindaron un muy buen servicio, la información del personal de la oficina con sus indicaciones me dió la confianza de tomar mis clases de práctica de manejo ahí con ellos, sus horarios accesibles y el trato de los instructores... Son un equipo perfecto y muy recomendable... Gracias.

Fantastic experience: I just took my drivers test and it was awesome. The people in the front desk were nice and professional. Instructor Morales was so nice and helpful. Before starting the test she explained what I was going to be graded on and some fails/ things I should avoid doing. Overall it was a great experience.

Negative experience: The front staff were extremely professional, nice, and helpful. The same could not be said for the driving instructor, MARIA. I was made to feel like i was stupid when driving when i know I am more than capable. You made me want to cry from embarrassment. As an INSTRUCTOR, you should NOT be working with young adults if you are going to be rude and make unprofessional comments. I have never had this experience before and I felt uncomfortable speaking up as it’s clear her confidence to speak in such a manner is gained from her power to pass or fail an individual. I also believe her grading was inconsistent and more than strict. Not even a state trooper at the dps would talk or grade me that way. Again, the staff at the front was more than helpful & the service was prompt. I got my license the same day and the woman at the front was all smiles for me! I’m disappointed to see that this instructor has other negative reviews and nothing seems to be done about it. Unfortunate to see such a good business lack in holding their associates accountable. Good job to the rest of the team, I wish all of you were like that.

Fantastic experience: It was such a wonderful experience having my daughter take her driver’s test at Driving Zone!! The staff especially Alexa was amazing- super friendly and took the time to explain the process. I highly recommend this place!!

Fantastic experience: Excellent driving school! Did my 6 hour course online and just went it for the driving test and was done in an hour! Definitely recommend driving zone to everyone!

Fantastic experience: Very thorough and professional.

Positive experience: Please be respectful of parents' time. I respected your appointment time for my son and had him thereon time, but your instructor was 25 minutes late, and after I inquired if the driving test was happening, she raised her voice to tell me she was in the restroom. Extremely unprofessional. I was told the appointment was overbooked. That's not my problem. Why do that in the first place?

Fantastic experience: Awesome experience and great instructors. :D

Fantastic experience: Nice location, friendly staff.

Fantastic experience: I would highly recommend Driving Zone. They worked with us every step of the way and made this whole process extremly easy. We started during COVID so my son had to do the classes online and I served as his driving instructor. Before he took his drivers test I had him work with their instructor a few times just to make sure we were on the right track. Since he was nervous we opted to do a practice test before he did his actual driving test. I would recommend this to anyone who is nervous. It was a good way for my son to get used to the instrutor and be more relaxed during the actual test. So happy we went with Driving Zone!

Fantastic experience: Staff and instructor were very friendly and helpful. My overall experience was very positive and I would highly recommend.

Negative experience: Long wait for driving test when my appointment was at 1pm as if now 2:09 haven’t been seen. 10/11/2024

Fantastic experience: Great service amazing customer service karli was amazing with setting up my dps appointments above n beyond this place .

Negative experience: I called & the reception said so & so student was ready to be picked up. I said I was calling in & she put me on hold. I said I wanted my eighteen year old to take the Teen Program but she said the State of Texas will not allow that. She said 18 year olds can take the adult course & then pay $60 per driving lesson and hung up. This seemed unprofessional to me and she should have transferred me to an instructor/management to verify this information/discuss all options.

Fantastic experience: Went to take the driving test, I was nervous. They were awesome and made me feel comfortable. They also helped me set up an appointment for the DPS after passing my test!

Fantastic experience: Instructors are well-informed and give constant feedback on your performance. They truly want you to pass that test, just keep trying.

Fantastic experience: Excellent!! Very informative and most important very helpful and kind, steps are very simple to follow and as a single dad the online classes and test was very helpful for my son.

Fantastic experience: Super nice place, everyone is super nice and attentive. Mr. Gonzalez is an amazing Driver Instructor. Thank you.

Fantastic experience: Pleasant experience with the folks that work here. Highly suggest taking your driving test here, as it's fast and efficient.

Fantastic experience: Excelente servicio la recepcionista muy amable y la maestra que me tocó para la clase de manejo Mrs. María muy paciente y me explicaba todo muy bien, sin duda lo recomiendo muchísimo!

Fantastic experience: Buen trato lo recomiendo

Fantastic experience: Mrs. Morales is the best! Highly recommend.

Fantastic experience: Great amd friendly staff!! Courteous professional and kind!

Fantastic experience: Fantastic instructors that will help you become the best driver you can be!

Fantastic experience: This is an amazing school for anyone looking to take their road test. Customer service is excellent the ladies at the front desk are very attentive. The driving instructors makes you feel comfortable and at ease. Plus there is no wait time! I highly recommend this business.

Fantastic experience: The experience was amazing! I highly recommend driving zone! My driver instructor guided me and made me feel comfortable and confident!

Fantastic experience: Muy contenta y agradecida por ayudarme en todo el proceso para obtener mi licencia de conducir. Desde cero hasta el final siempre dispuestos a ayudarme y guiarme. Gracias especialmente al Sr. Manny por su paciencia y su ánimo al darme las clases de práctica. 100% recomendable.

Fantastic experience: The staffing were amazing really great people and patient. Totally recommend this to anyone trying to get their driving license!

Fantastic experience: 4/27/23 I took my son to take the driving test here great placed

Fantastic experience: Big thanks to Mr.Many the best instructor!!! He made me feel comfortable behind the wheels and have so much patience! I highly recommended this place. Staff are very friendly and will answer all your questions and will help you schedule an appt with DPS plus it’s super affordable.

Fantastic experience: Driving zone made it possible for me to achieve a big step in my life, I highly recommend anyone that is in need of obtaining a license to take this course, it's a complete course and they allow you to take your time and go at your own pace. The help they give is second to none and they are always at the ready to answer your questions and clear any doubts no matter how small or how big with great efficiency and charisma and the best part is the staff who are always cheerful and encouraging. In my opinion they are the best driving school in the valley and it's my choice to anyone who needs a good starting place

Fantastic experience: Good staff here , very understanding and friendly , very good at directing where to go and super calm . Great experience here !.

Fantastic experience: Both of my teenage boys love this place... - VERY Detailed - VERY Understanding - Great Staff.... You're Kids Are In Great Hands...

Fantastic experience: Overall it was easy. The instructor was nice and respectful and so as everyone else.

Fantastic experience: Love the experience I had at this place. They helped my book appointments with DPS and walked me through what needed to be done for the course. Great customer service and friendly staff!

Fantastic experience: Very helpful

Fantastic experience: Awesome place. Staff is very helpful .

Fantastic experience: When I went there for my driving test they were very nice and understanding, though I failed the first driving test they offered very useful advice. Great customer service from all the employees and funny, rather take my test here than the DMV.

Fantastic experience: Loved it absolutely loved it staff was very kind the instructor was very understanding . Big tip for new drivers : don't be nervous they are very understanding

Fantastic experience: The staff (especially Melissa) is very accommodating and the examiner gave me final pointers and reminders after the test so I finished feeling more confident as a safe driver.

Fantastic experience: Loved the experience was quick fun and easy they are also very helpful

Fantastic experience: Very quick and helpful!! I took one in car lesson and practically got my license the next day. If you're looking for a driving school, this one is it.

Fantastic experience: The whole staff is super friendly and helpful. Instructions are clear, and they are very approachable. I took the adult learning course plus the road test with them and everything was a breeze.

Fantastic experience: Very professional and courteous staff! Definitely recommend if you’re trying to get your license!

Fantastic experience: We had a great experience with Driving Zone! The staff was very friendly and helpful. My son is one step closer to getting his license!

Fantastic experience: I took the adult driving course they offered online and went in for my road test. It was so quick and efficient and all the staff was so nice! The man I took my test with was very patient and gave me a lot of advice that I appreciated. I would definitely recommend this driving school!

Negative experience: Driving Zone employees are friendly but overall I am unsatisfied with their efforts in aiding my Teen driver towards acquiring her license. They were well paid but I was required to Teach, utilize my personal vehicle/gas and fill out all forms. The "driving school" didn't communicate with us as expected either. Of course they blame Covid and social distancing

Negative experience: This place looks nice, but in reality the instructor doesn't know how to teach. I had instructor Peña only two times, and I will not go again because of him. On the first time he only told me to practice at home. Well, let me tell you all something: if I am paying for a driving lesson, is because I do not have a car in which I can practice. So this "service" is the only practice I get. I went back again, and I was assigned the same instructor, and he was all sarcastic. I got out the parking lot and he asked if I had been practicing, and I told him yes, and he said "doesn't look like it." Instructor Peña, if you are reading this, I will explain it again: I am paying you to teach me how to drive, not to hear your sarcastic comments. Then he took me to an empty parking lot, and he told me "turn left" inside the parking lot. So I turned left, but I assumed he wanted me to go back. He proceeded to step on the brakes, and then yelled at me "why would you think I wanted you to go back?" and I was like "I didn't know what you wanted me to do." I am not a mind-reading genie, you know? Then all the time I was in the lesson he was just being sarcastic, and I had the urge to literally turn off the car, and go back to the school walking because he was so rude. I paid 60 dollars to just get yelled and be a punching bag of a sarcastic instructor for an hour. I will not come back here, except if that instructor is fired and I am assigned a different instructor.

Fantastic experience: Muy sencillo de seguir el curso, perfecto para personas con horarios difíciles. Muy amable trato y servicio en general, lo recomiendo ampliamente.

Fantastic experience: Excellent service! They made the process seamless. Team is warm and genuine.

Fantastic experience: Excellent service, staff is super nice

Fantastic experience: It was such an easy process! They are very nice and helpful. Maria was very sweet and made me feel at ease. 10000% recommend ! ❤️

Fantastic experience: Took my driving test here and it all went pretty smoothly. I took an online course separately and then came here to do my actual drivers test for my provisional license. The route was pretty simple and was not a cause for worry, and the directions given by the examiner made it easy for me to know what to do and how to perform several driving tasks safely and efficiently. I definitely recommend coming here for your driving test if you want a quick and simple process to get to your license.

Fantastic experience: The entire experience at Driving Zone was fantastic. Rolando Gonzalez and his team are professionals who make everything easy and comfortable. The driving lessons were enjoyable and thorough for my teenager. The classroom instruction was informative and complete. My teenager was very well-prepared to pass her driving test. Even beyond that, they facilitate the process of getting all the documentation done and make sure you understand everything that the process entails. I can’t recommend Driving Zone highly enough.

Fantastic experience: Excelente lugar. Desde que llegas te atienden de maravilla, muy respetuosos y agradables todos. María, la persona encargada para realizarte el examen de conducir practico, muy profesional. Excelente compañía y muy amable en todo momento, te ayuda demasiado diciéndote en lo que estás mal para corregir el error en un futuro que ya tengas la licencia. Me encantó el lugar. Si desean hacer su examen de conducir, este es el lugar apropiado.

Fantastic experience: People are so welcoming, and kind! Such an amazing experience glad I did my driving test there!

Fantastic experience: They made it easy to learn, and made the process very fast for me! Highly recommend this place for future drivers!

Fantastic experience: Muy buena miss Maria muchas gracias

Fantastic experience: Really helpfull and patient

Fantastic experience: Great customer service and great instructors. I will recommend driving zones to everyone I know.

Fantastic experience: I went to go get my driver license and they were such a friendly and positive place!! I would definitely recomment this place to anybody!! Maria and also the staff were awesome! They are really nice and very helpful!

Positive experience: the staff are amazing and super helpful, but my instructor during the driving test, maria, was horrible. she kept contradicting herself which confused me, and yelled at me when I was explaining something to her. very unprofessional.

Fantastic experience: I did adult lesson and they help me through the process. My instructor was very nice and told me where areas I will need to work on to and what more that I would be needing for practice. It helps me alot to improve my driving. All the staff were friendly and helpful. Giving me a very positive attitude towards my lessons. I ended doing 5 hours of driving lesson. I did the test there and I pass. They were very happy to hear it and gave me a COVID hand shake. Thank you all very much!

Fantastic experience: Great customer service and very friendly staff. Thank you to Ms. Maria the driving instructor and the rest of the staff for all the help!

Fantastic experience: Awesome environment to be around! They’re mega kind and teach extremely well! Great place all around!

Fantastic experience: I did the online class for adult drivers license it was very easy to understand and provided lots of information & the driving test is easy I passed! Definitely recommend

Fantastic experience: 100% recomendados Driving Zone el personal muy amable Claritza muy amable y especialmente Miguel desde que llege me atendió supere extremadamente y exajeradamente amable. Y Todo super limpio y desinfectado a cada rato. Muy Contenta con todas sus atenciones de cada personal.

Fantastic experience: Super 100% recomendado el lugar, Miguel desde que llegas te atiende muy bien, y la chica denla recepción también, super amables, y todo super limpio y desinfectafo, te ayudan en todo, hasta te ayudan a sacar las citas en el DPS, y en el examen de manejo todo se rige al libro, gracias

Fantastic experience: Edit: since my last post Drive Zone communicated with us and we have been satisfied with process and my sons driving lessons. Carly and all the staff including all the instructors have been amazing and the communication has been on going to complete my sons driving lessons. They have accommodated my sons driving lessons to fit his busy schedule. Thank you for all the valuable lessons you are providing to these young drivers and feel more confident to have my son driving with the guidance and instruction you are providing. I paid $350 for my son’s drivers Ed classes pre-pandemic and had to transition to virtual classes(when pandemic began)and now I have been having issues on what to do now that he has permit I want them to teach my son how to drive they have given me different reason as to why they aren’t doing the driving portion anymore (1st was that the law changed in Texas to only parent taught, 2nd that the driving course was courtesy and they no longer do it and lastly that they have a shortage of teachers wanting to drive due to COVID. Now they want me to pay $25 (since I was asking about me transferring to another driving school or pay $40 an hour for private driving lessons. I have my contract that I paid $350(which has the driving included ) and now I’m being told its just the class instruction for that I would have taken him elsewhere. I feel if things with company changed they should have at least honored our contract but they said the driving part was only courtesy which they aren’t doing anymore . Very disappointed with the lack of communication and services or lack thereof, now I have to pay to transfer his records to another driving school and pay that school to finish what I had originally paid for . I will say he learned with the classes as he passed to get his permit . I don’t feel comfortable teaching my son and will need another school to help me get through this .

Fantastic experience: I had my road test with driving zone yesterday and passed on the first try. Yay!! Staffs are very friendly and welcoming. They’re there ready to answer any questions. If you’re looking to apply for in-car driving lessons or a road test, driving zone is a great place for you!

Fantastic experience: Very helpful n very fast with everything

Fantastic experience: From the moment you walk in all the staff welcomes you and makes you feel confident. The road test was so easy! Highly recommend this place

Fantastic experience: The staff are so welcoming sweet and very informative. I took my drivers license test with them recently and passed on my first try, it was quick and excellent. I would recommend this place to anyone who wants to take the road test! :)

Fantastic experience: I wanna say thank you for your help especially for Mr Rolando Gonzalez he so patient instructor he have good experience at his job It was a good and value time with you thank you

Fantastic experience: Just passed the road test with them! They were really friendly and helpful.

Fantastic experience: Great customer service! Make you feel very comfortable at the time of taking your driving exam. Very recommended!

Fantastic experience: Staff are super nice and welcoming. Make your nerves go away and are so confident that one will pass the test. I am extremely blessed to have choose this location to take my driving test. Thank you Driving Zone and staff.

Fantastic experience: Had an amazing experience getting my drivers license passed on my first try and they were so nice in congratulating me would definitely recommend

Fantastic experience: My son Diego took 5 in-car driving lessons with Ryan, then took the road test for his drivers license and passed. I was really impressed that as soon as he passed his test, one of the staff members scheduled an appointment with the DMV within 20 min after the test. Staff is very friendly and ready to answer any questions you have. Their office is super clean. Staff member will clean cars in between uses. GREAT JOB!

Negative experience: Staff was very quick and the guy at the entrance was very nice. However, I’m giving one star because I am unhappy about my driving exam experience. The woman who was grading me made negative comments during the exam, and even laughed at me at one point, which I find rude and unprofessional.

Fantastic experience: Great experience and fast service, got my exam and license on the same day. I definitely recommend the driving zone, very polite and professional staff.

Negative experience: I made the mistake of not reading the contract thoroughly, came to find out later that the $300 course fee does not include in person driving lessons. Whaaat!?!? I paid $300 for an online lecture class and I still have to pay a separate fee for a driving-practice log w parent. What a sad painful joke this was. ‍♀️‍♀️‍♀️

Fantastic experience: KUDOS TO MIGUEL AND THE CREW. IF I COULD GIVE THEM TEN STARS, I WOULD.

Fantastic experience: The staff had great customer service. The instructor was was very professional and gave great feedback. They made the process of obtaining my license a lot easier.

Fantastic experience: The staff at driving zone were extremely kind, I went in today for my road test! Maria was my instructor, she was very professional and made my experience a great one! Seeing the staff disinfect the cars after each use really made me feel safe. Miguel provided excellent customer service! Thank you driving zone!

Negative experience: I paid $300 for my daughter’s drivers Ed classes during the pandemic (less than a year ago). And now that I want them to teach my daughter how do drive they tell me they have a shortage of teachers wanting to drive due to COVID. The crazy thing is that in the same breath the “manager on duty” was offering my daughter private lessons to make sure she knows how to drive before her state exam at $40 an hour...Hmmm..how could you find drivers for that but not to do what basically we are paying you $300 for? Sounds to me like they are just taking advantage of the situation and us. I love giving back to my community, but I don’t like to be taken for a fool by my own community either. Steer clear of these people, they don’t deserve your business!

Fantastic experience: They were professional and courteous. I was able to get an appointment the next day of contacting them!

Fantastic experience: Staff was polite from the time I got there to the time I left. Nothing but friendly people, getting a license has been made really simple by the driving zone. I completely recommend this place to get your license!

Fantastic experience: THIS LITERALLY IS THE BEST DRIVING SCHOOL EVER!!! DONT WASTE YOUR TIME GOING ANYWHERE ELSE (like cazarez driving school ) ! IAM SO HAPPY WITH THE WAY THEY TREAT YOU AND MAKE YOU FEEL SOO CONFIDENT THAT YOUR GOING TO PASS YOU EXAMS ! SO HAPPY AND GRATEFUL FOR DRIVING ZONE DRIVING SCHOOL! AlSO SUPER CLEAN AND BEAUTIFUL DECORATED!!!! THANK YOU DRIVING ZONE SCHOOL

Fantastic experience: Awesome experience & OUTSTANDING STAFF! Driving Zone is definitely the place to pick.

Fantastic experience: The staff was so friendly and gave me a warm welcoming, it really helped calm my nerves. The instructions were so clear on how to get my license and I really learned a lot throughout the process. By far the BEST driving school!

Negative experience: Frankly, I don't know where to begin with this. This has to be one of the worst experiences I have ever had with a business, even in the valley. This experience is the reason I am reluctant to deal with any locally-owned businesses anymore. There is no accountability. On 06/02/2018 my wife took an Adult Driver's Ed Course after obtaining her Learner’s Permit, based on a misleading advertisement that used to be on their website (which they removed in January 2019), claiming that the Adult Learner’s course was needed in order to file for a bona-fide Driver’s License. Since we were both from out of state, we were unfamiliar with the licensing process in Texas and did not have any resources available to help, we did not know that she did not need this course. Since I had paid for the course for her, I corresponded back-and-forth with the owner Mr. Gurrera about this. We agreed to meet on a Saturday morning about a week after this. I went in thinking we would get this resolved and either credited or refunded for the unnecessary course. Instead, Mr. Guerra sat me in a chair while he and another employee verbally berated me for this. Mr. Guerra even had the nerve to imply that my wife was being dishonest, stating “I’m a police officer. You can trust me”. His employee later tried to defend the latter statement, claiming that he only says that to establish credibility when teaching his course. Since I was not one of his students, he had no business making this kind of statement to me. Mr. Guerra also tried to condemn DriversEd.com for not telling us what the next steps were. After this, he refused to communicate with us any further until we filed a complaint with the Better Business Bureau. They provided a multi-page dissertation filled with misinformation and made a ridiculous claim that I did not even pay for my wife’s course. I DID pay for the course, and I have the receipt to prove it. They also finally offered a resolution: a discount on their on-the-road training course. While we appreciate this offer, it came more than six months after my wife already got her driver’s license, and therefore was just another service that she did not need. After being mistreated here, she had already gone to one of their competitors to finish her driver education and take her road test. The offer also proved to be completely disingenuous, since they refused to respond to any further communication from us. If anything, they ultimately lost money by treating us like this and losing our business. This is why the owner’s behavior confuses me, and leads me to think that he would sacrifice revenue just to make a point. After having our legal firm send numerous demand letters, we decided to file suit earlier this year. Even then, they still refused to communicate with us and still denied any responsibility. Unfortunately, we had to discontinue the suit because of a COVID-related situation. This is disappointing, as I would have liked to see what excuses they would come up with in court to defend their ridiculous behavior. With all of their contradictory statements so far, it would not be hard to catch them in a lie. Overall, the owner and his employees have handled this dispute very poorly. Regardless of who may be at fault, I am appalled at the owner’s lack of respect and inability to handle this issue. The only time people clam up like this is usually because they know they’re in the wrong, and do not want to take ownership of a problem they caused. Countless attempts at written correspondence and settlement letters and e-mails have gone unanswered. That is no way to run a business. However, my offer still stands. I am willing to speak with you again and attempt to work this out. I am a reasonable person and I do not seek this sort of conflict. You have my phone number and email address. Get in touch with me. I’ll leave it to you to do the right thing. At this point, we would like an apology for the way my wife and I were treated.

Fantastic experience: The staff here are really attentive and pretty. They’re really nice and care about the customer. Now I’m a pretty anxious guy and I came in with my bundle of nerves not knowing whether or not I’d cope with them. I did eventually overpower these feelings due to a sudden burst of control and others motivating me to push forward not completely removing but subsiding the effects. Heading to the field I still had butterflies and I’d admit at times I didn’t hear my instructor inside of the practice vehicle. (Yeah, sorry.) I was really really rusty, situationally unaware, and generally involuntarily dismissive. But my instructor knew where I was coming from and helped me out. She was really nice, patient, and very understanding with me she also taught me some neat tips to practice on and just more of general hands-on driving experience and safety insight that I was lacking it’s no surprise she’s the best. I still made mistakes though.. (during practice and test runs) and that’s not good.. but I can improve. Overall I’d recommend this school to anyone that’s interested in either drivers ed or interested in getting their drivers license.

Fantastic experience: Thank you Mrs Morales for taking time to meet with me. Thank you for taking the time to personally handle matters that are important to your customers.

Fantastic experience: I am very satisfied with their service, the staff was great and very professional! The process was very quick now I’m currently waiting on my DL... I strongly recommend this school!!!

Fantastic experience: Such a beautiful atmosphere. The drivers ED course was so helpful and concise. When it came to the Road Test, the instructor was so amazing! Would and will recommend Driving Zone to family and friends!

Fantastic experience: This was actually a really amazing experience. Set appointment for driving test and they had me in the same day. The staff was super cool and the service was really great. My instructor let me know was expected and the test was over in no time. Really great place I'll definitely refer my friends and bring my son in a few years when it's his time to learn.

Fantastic experience: Getting my 16 year old daughters learners permit and drivers licence through Driving Zone was the best decision I could have ever made! Since the process was so simple I had my 18 year old son get his licence with in a matter of a day or so. Fast, easy, friendly & just all around the most convenient way to get both permit & TXDL. I highly recommend DRIVING ZONE for all those parents who want to get it done right the 1st time around!