
Island Driving School

Information about Island Driving School
Opening hours
We are local driving school opened in 2012 in Staten Island offering two office locations main location 91 Guyon Avenue 10306 and our branch location 816 Forest Avenue 10310.
Our instructors work 7 days a week for your convinience.
Our comment from DrivingSchools.Directory about Island Driving School:
Island Driving School is renowned for its exceptional instructors and supportive environment, making it a top choice for drivers of all experience levels. Many students have praised the patience and expertise of their instructors, especially Bob, Lenny, and Maniaze, who have received numerous accolades for their teaching styles and ability to relieve driving anxiety. Pupils often leave feeling confident and well-prepared for their road tests.
Highlights of Island Driving School:
- Outstanding instructors like Bob and Lenny who provide informative, engaging lessons.
- A comfortable learning atmosphere that eases student anxiety.
- Flexible scheduling, accommodating students' needs.
- Successful preparation for road tests, with many students passing on their first attempt.
While the overall experience at Island Driving School has been positive, some students noted issues with communication from the administrative staff and scheduling discrepancies. Nevertheless, the focus on student success and learning remains a priority. With a dedicated team and a commitment to teaching, Island Driving School is highly recommended for anyone looking to obtain their driver's license.
Island Driving School: Reviews
Fantastic experience: We had such an incredible experience with Maniaze at Island driving school. She is a very patient and wonderful driving instructor. My daughter was anxious and nervous but after having lessons with maniaze she passed her road test on her first try. I would recommend this driving school to all of my friends and family. 5 stars!!
Thank you for reviewing our school and instructor Maniaze, we appreciate it and congrats!!!
Fantastic experience: The staff at the location are nice and accommodating. Lenny as an instructor was absolutely amazing and prepared me for both the test and real world driving. Would definitely recommend to anyone who needs to learn.
Anthony. Thank you for your review I will let Lenny know we’re happy with his instruction, we appreciate you choosing us!!!
Fantastic experience: I wish i can give bob 10 stars! Absolutely the best teacher. Makes you feel really comfortable in his class. His stories are the best. Keeps you engaged, extremely knowledgeable. Funny too! Thanks bob! You’re the best.
Very happy you enjoyed the class!
Fantastic experience: Bob is truly an amazing instructor. I love his style of teaching. He made sure to explain each and every topic and focused on key points we would need before taking the test. I feel confident after taking his 5hr Class. Thanks a ton, Bob!
Reina, thank you for reviewing our 5 hour class, very happy you enjoyed it!!
Fantastic experience: Great class and really informative! Definitely one of the best instructors out there!
Thank you Marc, pleased you enjoyed the class!
Fantastic experience: Bob was great as an instructor for the 5 hour zoom class! It wasn’t boring as i thought it would be. He made it fun and kept us interested. We laughed and had a great time while learning. Thanks Bob!
Thank you for the 5 stars!!
Fantastic experience: Bob was very understanding, patience and very very nice. He was funny and he made the class very relaxed.
Thank you Veronica!
Fantastic experience: What an amazing experience the 5hr class was with our wonderful instructor, Bob V! It did not feel like 5 hours and I left feeling secure and prepared for my road test!
Thank you for the 5 star review on our 5 hour class, much appreciated!
Fantastic experience: Lenny was a great instructor. I learned so much during our driving sessions and went into my driving test knowing everything I needed to and plus. I feel confident to park and drive safely. Strongly recommend Lenny as a driving instructor.
Olivia, congratulations on passing the road test! I will let Lenny know your kind review about him.
Fantastic experience: My wife was very happy with Bob, he made the class easy to understand and she learned a lot from him.
Thank you, happy your wife enjoyed the class!
Fantastic experience: I love them their online pre licensing class was great 5hr isn’t easy to stay on in front of the device but its really entertaining n enjoyable nothing is boring ,instructor Bob he’s a great person I enjoyed his class overall .
Thank you Mina
Fantastic experience: Bob was a great instructor and made sure we were All active with the questions and made it fun
Pleased you enjoyed the class!
Fantastic experience: Highly recommend, if you wanna learn every single detail you need to learn in order to pass your test? Request Bob V as your instructor he’s the best!!
Thank you!
Fantastic experience: I was dreading this class as I took one before years ago and it was boring but not with this class. Bob V, our instructor was funny, engaging, and helpful. I was praying attention the whole time. We need more instructors like him.
Thank you Shawn!
Fantastic experience: Bob was great. I thought the class would be boring but he made it fun. He really tried to keep us engaged. He is hilarious. You can tell he cares.
Rebecca, thank you for reviewing our class, pleased you enjoyed it!
Negative experience: Warning!!! This place is a joke! unprofessional and the list goes on. The one thing they do give you is the 5 hour class online you can forget about the rest of the package. Took 5 hour class in June then when it came to the driving they give you the run around. The owner is full of excuses. Do yourself a favor and don’t use this place. I’m also going to go on all the other social media outlets to warn people of this place that’s how disgusted I am of the way this place treated me and from the reviews many others had the same experience. I also have phone recordings and a text message. I’m sure you are going to respond to this with other excuses as you do with all the other reviews….. So in Response to your response Carly being that this is the only way we can respond back to your ridiculousness. Yes, you scheduled me in the crunch of the week as everyone can see for Mon 8/14 30min,Thursday 8/16 2 hours of driving and then road test 8/18. Which I did agree to because I had no choice at that point being that I was going away to college and making it a note on telling your office at sign up and calling the office twice and repeating that I was going away to college after not hearing from your office after a month from my second call. My mother called and had to repeat it again and told you she was not going to play games with the back and forth because we had already waited so long. That’s how the crunch schedule came in play. Mon Aug 14 came and I got a text from Anthony three hours before my appointment time which honestly I don’t blame him at least he had the decency to text which is more then I can say about you! Text saying “I don’t know if the office told you yet but I’m sick with a bad cold and cough. I’m actually taking a Covid test soon to be sure it’s not that” then my mother called and the guy that answered the phone was like duh? more or less and then she said I wanted to talk to the owner, she spoke to you Carly, she told you about what was happening and how we didn’t receive notice of this all day from the office even though Anthony notified you in the morning! now here I was calling one hour before the office closed for the day.. You Carly acted as if you were unaware and told me you had no one to fill in with no answers. then I raised my voice. Who in their right mind wouldn’t be frustrated! We were nothing but patient and respectful otherwise we wouldn’t have been down to the wire from June at this point.! I asked you if this is how you do business and yes! I was yelling who wouldn’t be? Your response was “who do you think your talking too”? and mine was I’m talking to you. You hung up on me and you wouldn’t pick up after. I got a call the day after saying that you can schedule me for Wednesday and I told you that I was not available and then was told okay then we can schedule for another day, I again stressed that I was leaving for college and had no more time so just to get a refund at that point. I was then told to “call the billing department for a refund “ which is a joke! being that the office has all of two people in it lol. Carly I really don’t know what your issue is but I think you need a lesson in customer service and not to just rob people out of their money, How dare you respond to this review with lies but honestly it doesn’t surprise me Carly just the way you respond to peoples reviews speaks for itself. So you play your recordings and I’ll play mine Carly. I especially want to hear the one where you told me I was scheduled in Sept. with the DMV laughable. No worries on me getting my license have to wait until next summer no thanks to Island Driving but lesson learned. My only hope for this review is that no one else gets caught up in your lies and loses their hard earned money. Also look them up at the Island Driving School Complaints Better Business Bureau. DON’t LET THIS BE YOU!!!
Hi Christian Sheherlis and Sydana Sheherlis You purchased a road test special on 06/20/2023. You completed your 5 hour class on 06/24/2023. ON 07/24/23 @ 1204pm you called in on a recorded line and informed the office that you were leaving for school on 08/19/2023/. The dmv was already in September with road tests. We told you we would get you a fast road test and book your lessons leading up to it. The fast road test is not free but because you were going back to school but we didn’t charge you. Exactly 7 days later we informed you of your lessons and road test schedule. The first lesson was scheduled for yesterday 08/14/23 @ 6pm. The second and third lesson was scheduled for 8/17 from 12-2pm. The road test was booked for the following day 08/18/23 @ 830am. The instructor you were booked with yesterday cancelled because he was very sick and needed to go to the doctor. We did not want to make you sick. Your mom called in yelling and screaming on the phone. During the phone call, we tried to explain that we would rebook this lesson for you immediately, but you would not let us speak to explain. We asked you to remain calm so we can help resolve your issue but you kept yelling and screaming which is why the issue was not resolved. You ended the conversation saying you were coming down and will tell me how you really feel to my face. But you never did show up. We were hoping by the time you did, we could have a positive conversation to resolve the issue. Today we rebooked the lesson for you for tomorrow 08/16 @ 345pm. Shortly after we reached out to you. You said you wanted to cancel everything. Mostly all our students appreciate and love the service we provide. We are always here to help all of our students as long as we are treated with respect and let us speak. The text message you mention is from the instructor who was sick. The office does not send texts. I have all the call recordings saved as well and if any student would like to hear the truth, we will play these recordings as the truth is the most important here. We wish you well obtaining your driver’s license.
Fantastic experience: That Bob guy is the funniest best teacher Ever, I learn so much because of the way he teach and he's funny !!! He dose a very good job, I hope he see this but keep that amazing work GOINg !!!
Adrian, I will pass on your review with Instructor Bob, thank you for the 5 stars!
Negative experience: I hated the instructors, being so rude and not informative. I wanted to be so confident during my road test but Bob gave me this feeling that I was never going to make it. All my money I spent on class was a waste. This is not funny at all. They teach horribly and they barely respond to emails. Im always going to remember how horrible these people are.
You never took lessons with us!!!
Fantastic experience: Thank you very much to Laura, Reggie, Bob, Barbara and the rest of the team. Thank you so much for helping me to get my driving license and for working with my schedule, you guys did everything to make this possible. I will be forever grateful for this driving school.
Congratulations on passing!!! I will pass along your kind review to the Instructors you worked with and our office assistant Barbara, thank you for rating us with 5 stars.
Fantastic experience: Mr Bob V was a Really good 5 hr class instructor. Kept me involved, entertained and informed . Thank you
Sabrina, thank you for reviewing our class, happy you enjoyed it!
Fantastic experience: I had my 5 hour class with Bob on 7/15/2023 and it was very informative and interactive class. I could learn some great tips for my road test. Overall the class was fun.
Dona, we are happy you enjoyed the class!
Fantastic experience: Bob V is a very very funny I learned a lot and those 5 hours flew by very quickly with him as my instructor. Great class.
Thank you for the positive review for Instructor Bob and the our 5 hour class!!
Fantastic experience: Bob V was an amazing instructor. Despite it being a virtual session, I felt as though I learned a lot of new information I wouldn’t have known otherwise and I was brushed up on terminology and certain driving techniques/regulations that I had known prior to the course. The experience was very informative and worth the 5 hours you commit to the class!
Thank you Nicholas, we are happy you enjoyed the class!
Fantastic experience: The best instructor to lead my daughter who never drive before, took 10 hours class in 7 days, then passed the road test. Thank you, instructor Lenny!!
Congratulations on passing the road test! We appreciate the feedback on instructor Lenny and choosing our school for your daughter…
Fantastic experience: Bob is an amazing instructor. Very understanding, funny, and accommodating. He made the five hour class quick and extremely informative. It was a very knowledgeable and helpful class.
Zanecia, we are pleased you enjoyed the class!!
Fantastic experience: I'm glad I chose this school to do my 5hr class with it wasn't boring and it did not drag the instructor was very helpful
Thank you, we are happy you enjoyed it!
Fantastic experience: Wish I could give this more stars. Bob V. made this class extremely entertaining and gave us very helpful tips to remember. I'm beginning to feel a lot more confident in taking the driving test. Would highly recommend this class to anyone who is interested in driving in the near future.
We are happy you enjoyed our 5 hour class, we wish you success on passing your road test!
Fantastic experience: I just want to say to all my driving classes instructors I had, and the my 5 hrs class, thank you, because all of you were very professional, patient, and friendly with me on all my instructions. I have no complain from this team. Thank you everyone....
Hermes, thank you for the feedback on our team, much appreciated!
Fantastic experience: Bob V is a very very funny and engaging instructor. I learned a lot and those 5 hours flew by very quickly with him as my instructor. Great class.
Jonathan, thank you for the feedback, we are pleased you enjoyed the class…
Positive experience: Bod was engaging , honest , patient and real. He was clear about what he was teaching , asked questions and gave the opportunity for all to participate.
Thank you for reviewing our 5 hour class, pleased you enjoyed it!
Fantastic experience: On the day of my road test Reggie gave me some great pointers. I don't think I would have passed otherwise. I would definitely recommend Island Driving School.
Congratulations!!! So happy you passed, thank you so much for the feedback on Instructor Reggie and our school…
Fantastic experience: So glad I took my 5 hrs with Bob , he made the class so comfortable & I learned a lot from him . Thank you 100 recommended
Thank you Luz!
Fantastic experience: I love this school, especially Bob, he helped me understand everything that is on the road test and helped me with standing confident and determined to take this test, I highly recommend it here, for everything
Thank you for reviewing us, so happy you had a good experience with us…
Positive experience: Rating this school a 4/5 solely because I had a great instructor. Maniaze was truly the kindest and most helpful instructor, she believed in me and thanks to her helpfulness I passed my road test! The company itself needs to work more on their communication skills because I called the school more than 10 times to get updates on my lessons and road test yet many times they would not give me any information regarding the package I bought. I purchased the package in November and was given my first lesson on December 24 then my second lesson was 3 days before my road test (February) What was very surprising and frustrating was the fact that I wasn’t even given proper instructions or even an address for my road test. The woman that picked up the phone said she didn’t even know the address and I had to ask her for a zipcode so I could figure it out myself. This is not a reliable company, you have to call a lot of times because they don’t really care to properly update you on anything.
We are pleased you passed your road test and your experience with Maniaze was positive, with regard to information about the address of the road test, there are no physical addresses, we can only provide cross streets, I’m sorry you felt the office did not communicate with you and your expectations were not met. I will take a look at your file and documented notes to see the conversations and time frames, we normally book the lessons and keep one or two close to the road test so that the student is fresh for the exam, we appreciate the feedback.
Fantastic experience: I am very happy i passed on my test. First i felt nervous but i attended on line class then i was charming. Our instructor Mr. Bob V was good. I thank him and wish the best of Island Driving School. Md Rahman
Thank you, we are pleased you enjoyed the class!!
Fantastic experience: I’ve been holding off on getting my license just because of nerves. I took 5 classes with Lenny and he was amazing!!! He made me feel comfortable behind the wheel and helped me learn what I needed to pass the road test. I took my road test on February 17th and passed on my first try!! Highly recommend Island Driving! Thank you and big thank you to Lenny for helping me achieve my license and get over my fears of the road :)
Congratulations on passing!! So happy your experience with Lenny was positive and he helped you feel the confidence you needed to achieve your license…thank you for choosing our school!!
Fantastic experience: I’ve been driving for 26 years of my life and never had a license. I never got arrested or even pulled over. I was afraid to take the road test because I don’t know how to drive with two hands but I did it. Thank you Ms for making me comfortable
Congratulations! So happy you gained the confidence to take your road test..,
Fantastic experience: Lenny was the best instructor! He taught me all i needed to know and i passed first try on the test!
Congratulations, so happy you passed, thank you for the feedback on Instructor Lenny…
Fantastic experience: Thank you Island driving school and Lenny B. Instructor to help out with my road test preparation . He is amazing , he goes over every little detail to make sure your are ready to pass . I am very happy with the office services . Highly recommend!!!
Katy, I am so pleased to get your feedback on all areas from the office staff to your Instructor, thank you for choosing our school..
Fantastic experience: The instructor Bob for the 5 Hour Driving class and my driving instructor Reggie were awesome. So helpful and patient highly recommended.
Patrick, thank you for reviewing our 5 hour class and instructor Reggie.,
Positive experience: shoutout to Lenny 5 star thanks for your help passed on the first shot baby yess! 4 star of the office at guoyong. Excess info on emails. Took 3.5 months. Price was ok. Got the package deal. If you're looking for driving lessons and want to pass road test I would recommend this place. If you want to pass road test after only 3 lessons, ask for Lenny.
Thank you for the feedback, I am glad your experience with Lenny was positive, regarding emails, they are automated through our scheduling system to remind you of upcoming appointments, your completion took a little longer because you requested weekends only, thank you for choosing our school and recommending us, we appreciate it.
Fantastic experience: Mr Bob, is the best. He never make the class boring and make sure everyone participate. Yes he talk a lot but if you really pay attention to him, the key point of his conversation is in his joke. And he gives you details which I really appreciate. I can't wait to schedule my Road test with the school. Thank you Bob.
Dorcas, thank you for the Feedback on our 5 hour class and Instructor Bob, good luck on your road test!!
Fantastic experience: I enjoyed the class Bob V is an excellent instructor great sense of humor and great with details precisely about the road test, He gets you ready and fully prepared for what your going to experience after the class. Thank you for getting me focused for my road test I would definitely recommend this school to anyone who wants to go for their license.
Thank you for the feedback, pleased you enjoyed our 5 hour class!
Fantastic experience: I give 5 Stars because Bob V. Was very patient in teaching the 5hr class if you didn’t understand something he would go over it with you, I would definitely recommend this company to family and friends.
We are very happy you had a great experience with us, thank you for the high rating!!
Fantastic experience: Bob was really informative funny and engaging. I would recommend Bob for the 5 hour course. He talks tips and tricks on how to pass the road test with great detail.
Donna, we appreciate the feedback on our 5 hour class, pleased you enjoyed it!
Fantastic experience: Barbra was always very nice and helpful on the phone. Reggie was the best and most helpful driving instructor 10/10
Thank you for the feed back on Barbara and your instructor Reggie!we appreciate it!
Fantastic experience: Did the online class with Bob, he is the best ! gave all the necessary information needed and the class went by so fast because he is so funny and knowledgeable.
Thank you for the feedback on our class and instructor Bob, thank you for choosing our school!
Fantastic experience: My 5 hours pre-licensing class with Instructor Bob V. was amazing.He’s very nice person made the class clear and funny, a lot great information and good stories,he’s the best.now I can’t wait for my driving lessons and my road test.
Pedro, thank you for reviewing our 5 hour class and Instructor Bob. We look forward to assisting you with lessons and road test, thank you for choosing our school!
Fantastic experience: island driving school is one of the best driving school in staten island that counts with a great team when it comes to help and teach people how to drive thank you to all the drivers who help me in each driving lesson.
Anan, thank you for the review, we are happy you had a good experience with all our Instructors and rating us the best school in Staten Island!!
Fantastic experience: Bob V. was an excellent teacher for the 5 hour class. He shared a lot of stories and tips on what to do and what not to do during a driving test. He made the class a little bit entertaining as well by cracking small jokes as well .
We are happy you enjoyed our 5 hour class!
Fantastic experience: Mr. Bob. V is a Phenomenal Instructor! Incredibly informative, down to earth, and encouraging! Terrific teacher!!!! 10/15/22
Shannen, pleased you enjoyed the class!
Fantastic experience: I recommend Island Driving School because the instructors really care about helping their clients to achieve getting their licenses. Lenny is an amazing instructor who made me feel confident and comfortable behind the wheel of the car. He is patient and very helpful. I passed the road test on my first try! Thank you again Lenny! Laura is a great instructor who is patient and informative. She gave me the skills to become a good driver. Thank you again Laura! Bob's 5 Hour Class was very informative and fun. I learned a lot from this class. Thank you again Island Driving School!
Michelle, congratulations on passing!!! Thank you for the 5 star review! We appreciate it…
Fantastic experience: The instructor Bob V. Is the best. Funny person. He make the class goes by fast. He also explain every single details while he’s doing the class. Great sense of humor. Funny guy. Best class ever. Remended 100%
Luis, we are pleased you enjoyed our 5 hour class!
Fantastic experience: The class was amazing. Bob V. The instructor is the best. He make the class go by fast and not only that he goes step by step in class. Also he explains everything so good. Best class ever. Funny person and great instructor.
Thank you!
Fantastic experience: Bob is an amazing instructure always full of joy and making jokes to make the class fun although this is my second time taking a class with him from 2018 to now ( made a mistake and had to start all over again ) lol he’s still the same, when he teaches his class he’s very detailed about what will be on the road test what to expect. He gives very good points on how to pass what to do and not do I would recommend this class 100%
Zolenix, thank you for reviewing our 5 hour class, glad you enjoyed it!
Negative experience: I had bought a package that contains the 5 hour class & car for the test about 2-3 months before the covid lock down. I called to make sure my package won’t expire and I was told they do not expire. Life happened & now I’m trying to take the 5 hour class and they’re telling me it expired and there’s a 1 year expiration date. Nobody communicated a warning that my package was about to expire, via a call, email or text. This is how they get away with stealing your money. $500+ down the drain, very shady.
You purchased the package 1/25/2020 after pandemic we reopened for business July 2020, we did not hear from you in all that time, unfortunately, purchased don’t last forever and can’t be honored after a year and a half.
Fantastic experience: Awesome experience at the 5 hour pre licensing course with Bob. Sitting and staying engaged for the duration of the class was no issue, and I learned a lot of valuable information I would not have been aware of otherwise. It was a pleasure.
Dimitri, we are happy you enjoyed the class
Fantastic experience: This school was recommended to me by a coworker for its efficiency and accurate teaching of essential driving skills. The same way that he recommended it to me I’d recommend it to others who are interested in acquiring their license.
Abelard, thank you for reviewing us with 5 stars!
Fantastic experience: Bob v was my 5 hr class instructor great personality made the time seem a lot shorter than 5 hrs
We are pleased you enjoyed the class! Thank you for 5 stars!
Fantastic experience: I loved the 5 hour course. Bob made it fun but also taught us a lot! Definitely recommend to anyone who needs this course!
Thank you Emma!
Fantastic experience: Edit: Had my first two lessons with Reggie the past two Saturdays. Very, very good instructor. I love the fact that he’s able to adapt to each student. I had my five hour class with Bob V. Very nice man, who made the class fun. A lot of cool stories, and a lot of great information. You can see that this man wants the students to succeed. I recommend this school. Looking forward to taking my driving lessons.
Thank you for the 5 star review! We are happy you enjoyed the class, we are looking forward to assisting you achieve your license!
Fantastic experience: Thank you so much everyone for helping me to pass my road test on first try. I really thank to my instructor Lenny, who taught me how to pass road test and taught me systematically. Shannon gave me feedbacks during classes and encouraged me for road test. 5 hour class with bob is very informative. Thanks again to my all instructors who helped me to pass my test and island driving school. If anybody looking driving school, I recommend for island driving school but go for same or may be two instructors for classes.
Thank you for the 5 star review! Congratulations on passing on your first try! I will pass along your review to your instructors, thank you for choosing our school!
Negative experience: I don't know if the instructors are good or not because I didn't make it that far with them.They couldn't accommodate me with a day that I needed, so I tried to get my money back. They said once "booked" you can't get money back or they take 10%. NO WHERE in their rules states they'll hold 10%. It states a "fee". The fee I paid was $2. And "booked" means I should have a date, which I didnt. When trying to get money back, the customer service was super rude. And they give money back quarterly. So I won't see my money probably till November.
You purchased one driving lesson on 6/29 @ 8:10pm through our website on your own you did not call the office to ask for availability. You called the office the next morning on 6/30 and said you can only do a lesson today and we explained to you that our schedule is booked for today and you said you wanted to convert it to a highway lesson after you get your license. After you took your road test that you booked on your own you said you wanted a refund on the one lesson. Had you called into the office and asked about availability as it states on our website you wouldn’t have made a purchase that you could not use. The website clearly states Our timeframe for the next available lesson prior to putting your credit card number in the system. unfortunately for you , we have a high Clientele of students and we don’t have available lessons on the next day unless it’s a cancellation. It is unfair that you are rating us 1 star as this is no fault of the school
Fantastic experience: As someone who had YEARS of driving anxiety, I never thought the day would come where I would gain confidence in driving and pass my road test on the first try . Island Driving School's friendly, professional and knowledgeable staff are a huge part of my success. The administrators here are very understanding and calming to speak to. I never felt discouraged from asking questions or felt rushed off the phone (an experience I've had with other schools). I appreciate so much of their help and accommodating my needs to help me succeed. Additionally, my instructors Shannon and Lenny were the best. Shannon was incredibly informative on preparing for my road test and helped me feel calmer behind the wheel after years of not driving. The day of the road test, Lenny gave great insights and step-by-step process of how the road test would be conducted. This helped a lot to ease my nerves the day of. Thank you so much Island Driving School for helping me become a confident driver.
Brittany, congratulations!!!!you did it! Thank you for reviewing everyone that assisted you to obtain your license, it was a pleasure having you as a student,anyone who has anxiety and reading this will feel encouraged by your words…
Fantastic experience: amazing school, passed on the first try, lenny the instructor was a great help by going over everything before hand, shannon was the best for the road test practice, made everything simple to understand and very friendly and patient, bob made the 5 hour class amazing and fun while still learning.Honestly the best driving school to go to, very professional 5 stars☺️
Congratulations!!!! So happy you passed, thank you for reviewing our and instructors and giving my school such a high rating we appreciate it!
Fantastic experience: . My 5 hour class was great. I really love how the class was teach very clear, a lot of good information. Thanks Bob V. For answering specially all my questions. Island Driving School is a great place to go.
Yolanda, thank you for the 5 star review, happy you enjoyed the class!
Fantastic experience: I took lessons with the instructor Lenny. He was very nice, patient and straight-forward. I really learned a lot from him and passed my road test the first time. Thank you so much
Congratulations Corrine, we are so happy you passed on the first try, thank you for choosing our school, I appreciate the feedback on Lenny. I’ll pass it along to him..
Fantastic experience: My 5 hour class was so enjoyable and educational at the same time, who said learning can't be fun? Bob V. was my instructor and we had a good time. I cant wait to implement what I learned in my lessons and road test; can't forget in real time after obtaining my license. Overall it was definitely a good experience.
Treviena, we are happy you enjoyed the class, we are looking forward to assisting you with obtaining your license!
Fantastic experience: Everyone at this driving school is kind and patient. Listen to what they say, ask all the questions you have (even if you think the Q dumb) practice as much as you can, keep your cool during your test - and you will pass!
Thank you Jacqueline for reviewing us, congrats on passing!!
Fantastic experience: My daughter took lessons here, they were so accommodating- she took Saturday lessons with Reggie and she passed her road test on the 1st try. She liked Reggie as her instructor as well. Thank you Reggie for having the patience to teach my daughter and for your general niceness. And thank you Island for the nice lady who helped me book Saturday appts
Michelle, thank you for the 5 star review, congratulations to Gianna passing her road test today!! We are pleased you were happy with instructor Reggie, we will let him know, Desairee was more than happy to assist you with the booking process.
Fantastic experience: I was extremely nervous before taking the road test. I wasn't sure if I was going to pass or fail and anxiety began to settle in. Shannon, my instructor, gave me words of encouragement and reminded me that Gear, Steer, and Look would be the only ingredients I need to pass and I did!!! Trust the process!!!
Congratulations on passing! Thank you for reviewing our school and instructor Shannon…
Fantastic experience: I am very happy today for my pass result with my first try. Thank God for his amazing blessing. And I really thank my instructor Lenny who taught me very kind, patiently and systematically, he taught me every important tips that have to be aware both in driving and road tests . As well as I really thank to all the people from island driving school, they are so kind and friendly to me . Thanks again my instructor Lenny and island driving school. If anybody looking driving school, I highly recommend to island driving school .
Congratulations on passing the road test!!! Thank you for reviewing our school instructor Lenny and our staff, it was a pleasure helping you achieve your license…
Fantastic experience: Highly recommend this driving school. The instructor who handles me has a lot of patience and all the information he gave me is very valuable and helps me pass the road test the first time.
Thank you for the 5 star review!! We are so happy you had a great experience with us, congrats on passing you’re road test!
Fantastic experience: The best auto school in staten island I got my license in the first try back on 2014 keep up the good work i forgot the name of instructor I think it was Ross
Thank you Ardian, we appreciate the review!
Negative experience: Very bad customer service. I’m trying to get a refund but the receptionist puts my call on hold for 30min and hangs up on me and never return my call, she would never answer my calls. I will never recommend this driving school ever to anyone. It’s my mistake for recommending my husband here, they made us sign a contract of 10% deduction if the customer claims for refund but the receptionist never told us it would take 3 months to refund the amount. She never told us that the driving classes would take a month and a half of waiting time. Very bad and poor communication and customer service. I wish the owner could train those ladies sitting in the front to be responsible for what work they do in office.
You or your husband are not a Student of this location. You called today at the guyon location asking for assistance with your package. You mentioned you wanted a refund for the package you bought 1 week ago. We advised you to call the location you paid so they can assist you further because we have different systems and cant see their student data. You were upset to hear that. The representative offered to have that office book your lessons for you for this month in which you declined. You say in your review that you would have to wait months but that is a FALSE statement. The contract you signed states the time frame for lessons and our refund policy. We find this review is unfair because you are not a customer of this location. All your communication including your payment was with them.
Negative experience: First off I'm not one to leave reviews but this one has to be done. Scheduled a 5 hour course and waiting over an hour to connect to Zoom. Once connected I was locked out of the course and wasn't able to take the course. I spoke with someone today and advised them if I eas able to reschedule because of the incident but was advised I would have to pay again. I explained that not everyone can afford to pay another $55 and that's just outright horrible to charge someone because of a possible issue on there part. They make enough money I'm certain to rob people. There are other companies out there that actually charge cheaper for the course. TERRIBLE. I don't believe all the positive review either.
You were instructed to log in at 9:30 you did not attempt to log in until 11:05, recording supports this. Students who registered for this class were in attendance so there was no Internet issue on our end, please read class link email with terms and conditions which you agreed to when registering for the class.
Negative experience: Terrible terrible driving school! Only good thing about this school is the amazing 5 hour class given by Bob!!! Also stay away from the driving teacher Laura … she is always late she don’t speak or give any helpful lessons at all! If you have a choice go with Lenny he is very helpful and gives you actual lessons unlike Laura! If you could avoid this place all together your honestly better off!
Hi Madelyn We do not have you as a student in our database.
Negative experience: Great instructors, Bob, Laura and Lenny were great and helped with my driving anxiety while giving helpful tips! The office staff however, were very disorganized and mixed several things up. After successfully completing the 5 hour class sign up and attending the course, they put a stop on my account for the actual driving lessons because they thought that I did not submit my Driving School Contract (I had sent it back, the same day they sent it to me) back to them. I had to speak with them on the phone on 3 seperate ocassions to get this resolved. The first 2 times, it was the same lady who pointed out that maybe I was not using the website right or using the wrong email (in knew this was not my fault, because agian, I was able to successfully sign up for the 5 hour no probelm). On the 3rd call with them, this time it was a different lady, who was much more helpful, she went in my account to see what was wrong and fixed it, by this time a month had already passed before I was able to select lessons. The next mix up happened right before the road test. The lady in the office scheduled the road test before my final lesson (that I had already paid for) and they asked me to either cancel the road test date or lesson date and would not give me a full refund (they kept 10%) for their own mistake. Completely unaccommodating and disorganized office staff. Edit after Island driving response: 1. The lesson I was able to sign up for in March (3/3), IS the 5-hour course I am talking about. After that I could not sign up for Driving Lessons until 4/2 because that is how long it took to resolve the issue. This means that if I sgned my contract on 3/4, I should have been able to sign up for lessons starting on 3/4 but I was not able to until 4/2 when the stop was finally taken off 2. I have no problem with their being a contract in the first place, my issue is that I was being told that I could not sign up for lessons because I was using the wrong email/ login info when all the lady on the phone had to do was look into my account on the computer and take the stop off, it would have been resolved alot sooner 3. Why would you guys schedule the test before Ive had my last driving lesson? Doesnt make sense! 4. The refund policy is not my issue, it is the fact I needed to ask for a refund because I was not able to use up that last lesson I signed up for 5. Completely unprofessional to put every interaction up like this, there are dates on here that are not even relevant to my main issues with this school
We are sorry to hear you are dissatisfied with the office but happy to hear that you had a great experience with our instructors . When you sign up with any driving school it is required that you sign the contract prior to starting any lessons . This is required by dmv as it used to protect you and the school. Based on the records in your account which include phone conversations and in office visits, you purchased a package on 3/2. You signed your contract on 3/4 which was two days after you purchased it. There are no notes or documentation that any representative from our school asked for it again. You also logged in and booked your appointments through our website . Your first appointment you logged on 3/3 and the rest you booked on 4/2. On 7/9 You called In and requested to check on your road test date. The information was provided to you. You then mentioned you were going to wait to see what the instructor says on your driving . If the instructor felt you were ready you stated you would keep the road test date . If the instructor said you weren’t ready you would cancel the road test and rebook the lesson. You mentioned you would call back . On 7/15 you stated you wanted to cancel the last lesson. The school offered to rebook that lesson for you before your road test . You mentioned you would want to just save it in case you failed or use the credit towards a second road test appointment. On 8/18 you called in and asked for a refund on the one lesson and stated you were going to purchase another package and we provided the refund policy on the one lesson. You told the representative you would just keep the lesson and you didn’t want a refund. Unfortunately the refund policy is a requirement for any driving school who operates business in accordance with dmv rules and regulations . We have not heard from you since 8/18 . We weren’t aware you were upset . We didn’t receive any phone calls from you since that day. . You always have the option of adding that unused lesson to a smaller package and paying the difference to avoid the refund policy. Please call so we can help you. We are always here to help our students. We would never want to hear that you are unhappy.
Fantastic experience: Update: passed my road test on the second try! I felt lucky that I passed because I hadn't mastered hand-over-hand steering and was breaking a little too slow. However, my examiner was SUPER chill and passed me due to my flawless parallel park! Thanks Island Driving! You guys are the best! I will continue to practice all techniques you guys taught me until I master them!
Thank you Michael, we are pleased you enjoyed the class! Congratulations on passing your road test!!! Thank you for choosing our school for your driving instruction and updating your review..
Fantastic experience: Anthony helped me pass my test on my first try! I decided to take lessons to get my license after years of feeling like my anxiety wouldn’t allow me to do it. I had tried driving with instructors from other schools who didn’t understand the type of teaching and support I needed. After giving up trying for a few months, I decided to book with Anthony from Island Driving. I immediately told Anthony about my anxiety around driving and how I need someone who is clear and calm. After driving with Anthony for my first couple of sessions, I could just tell that this is who he is without my request to take it easy on me. I looked forward to taking each lesson, and Anthony was prepared to teach me a new skill, or take requests for the things I wanted to practice. Thank you, Anthony, for helping me feel confident while driving!
Thank you for the 5 star review . We are so happy for you . Congratulations on passing your road test!!!
Negative experience: The two stars I give are only due to the fact that Lenny is a fantastic instructor who deserves 10 stars.The school's owners and administrative staff are another matter. My son had 5 lesson package booked and was unable to book any lessons.The school was unable to book a road test and was rude to him and me on the phone.When my wife posted a negative review on Facebook, the owner replied that we were getting a refund and BLOCKED her. No refund ever appeared. I will file a dispute with my credit card company but wanted to want other people that the owner , obviously, does not care for his customers unless they leave glowing reviews. Be careful if you try to bring up any issues, they get defensive and lie to make themselves look good. By the way, we booked my son's road test ourselves and he passed. Now, we just need our refund:)) EDITED: Your response is full of lies You NEVER booked the road test for May lessons, in fact you said you cannot even guarantee it would be booked this summer.The refund was never mentioned by us but was stated by YOU in your FB reply. You twist everything to cover up the fact that you do not have the capacity to deliver what you promise. In all our dealing with you, nobody ever apologized but blamed us . Any time someone writes a negative review, you come up with a way to make them responsible. Good luck in your business.
We are sorry you are dissatisfied with the service of the school . You state you couldn’t book any lessons. In total you booked a total of 14 lessons with our school . You cancelled 9 of those lessons . The last set of lessons your son had scheduled were for 5/24,5/25,5/26,5/27. On 5/18 your son called the office to cancel all of those lessons . He stated that he needed to quarantine . A couple of days later your wife called because she couldn’t reschedule these lessons quickly due to the preferred instructors availability. She said she wanted all these lessons and road test rescheduled For That next month with the same instructor. You were unwilling to wait for the preferred instructor’s next availability because you needed everything done quickly . His schedule was already booked for your desired time frame. We don’t cancel other students lessons to put you in . That is a bad way of doing business . We offered to book you with another instructor to accommodate your time frame but you declined . If he had kept these lessons, the road test was scheduled to be consistent with those dates . The issue was your timeframe and the Unwillingness to wait for the teacher you requested . When your wife wrote a review we explained everything I indicated above to her . Your wife stated that she just wanted a refund because we couldn’t accommodate with the lesson time frame . We did try to refund you through your credit card but your bank declined it . We have refunded you by check via mail. Our staff does not disrespect students. We are not that type of business . We are a fair and caring FAMILY business. We are sorry we couldn’t help you . We did everything we could to help .
Fantastic experience: I took the 5 hour course with Bob V! He makes you feel super comfortable and shares ALL the driving knowledge you'll need. May make you laugh too! I'm feeling more prepared for my driving test and I'm so glad I took this course! Highly recommend!!
Thank you Kayla, happy you enjoyed the class!
Fantastic experience: Amazing school! I suffered from severe driving anxiety and never expected to be able to get my license. With help from Lenny, who was incredibly patient and calming, today I passed my road test with only 10 points!!! I would highly recommend him to any new drivers looking for an instructor who keep your needs in mind.
Congrats Teresa!!!We appreciate you taking the time to share your experience….
Fantastic experience: Wonderful driving school and would 100% recommend anyone. The 5 hour course was unbelievably helpful and I learned a lot! All of the tips and lessons were very helpful on successfully passing my road test. Such a wonderful team and kind team!
Libby, congratulations, we are so happy you passed!! Thank you for the 5 star review...
Fantastic experience: Today I passed my Road Test!!! Not in a million years would I have thought I’d have the ability to get behind a wheel. But moving to Staten Island, it was necessary. So just like how I’m writing this review, I had read other reviews and based on that I decided to go with Island Driving School. BEST DECISION I’VE EVER MADE. I signed up for 7 lessons which were incredible. And I gained more confidence after each lesson! Also with the 7 lesson package comes a Road test and the School let’s you take the test with the car you’ve learned on which is a WIN WIN. So I recommend that package. Thank You Lenny for making me feel comfortable when I literally started with no experience what so ever. I hope everyone finds this review helpful and decides to go with Island Driving School as their choice, because it was the best one I made. No need to look further. Forever Grateful.
Congratulations Lexis, we are so happy you passed, thank you for the review, we really appreciate it!!
Fantastic experience: Bob is a great instructor and very informative with everything you need to know and then some when it comes to the Road test and driving in general. I’m sad he doesn’t teach any driving lessons. i would go to war for this guy
Thank you for the review, pleased you enjoyed our 5 hour class and instructor.
Negative experience: I wish i could give them -5 stars. I just filled up a complaint with BBB due to the issues i have been experiencing with Island driving school. I took my five hour class 3 weeks ago and i still didn't receive the certificate. I paid $345.00 for the winter special and they don't have any classes available on their online schedule. When you call on the phone, they refuse to schedule any classes, they tell you to schedule them online. Now that i want a refund they charge a 10% fee. They tell lies about the five hour certificate being mailed by DMV everywhere else you go they give you the 5 hour certificate within two days. Don't waste your time and money with them go to another driving school.
The school called you last week and spoke with you to let you know your certificate was ready for pickup and you still haven’t come in to pick it up . The school did offer to help book your lessons even though the system is solely for student online scheduling. This is indicated on the website and your contract . Despite that, they offered to help you and didn’t want to wait until May to take lessons. You had an appointment for May which you requested to be cancelled . The refund policy is under the rules and regulations of every driving school who operate in nys and is indicated on your receipt . The ten percent applies if any student under any circumstance requests a refund . The school replied indicating this information on the public bbb review. We are a family business . We don’t lie to your students. We are sorry you are unhappy . We wish you gave us the opportunity to help you .
Negative experience: DO NOT GO HERE WARNING!!!! This school is not professional at all. The customer service is a -0. I had an incident with one of the childish woman THAT SITS IN THE BACK ON Guyan Ave office. I speaking with the front desk discussing my information and came to pick up my 5hour. She asked me to sign something I didn't understand why so I started asking questions and another representative came from the back yelling with attitude that I had to sign a document or else. I didn't understand why I had to sign it because she didn't allow the other representatives to finish explaining. Her attitude was disgusting an unprofessional. I then asked why is she speaking to me in that way. She then ignored my question and told the other representative not to give her my paperwork and walked off. To avoid conflict. I took the paper and signed . Little did I know my paperwork was not there. She stated i had to go to the other site on Forest. I stated okay so i asked for the paperwork that I signed that I didn'tunderstand since I am not picking up in this office. The lady came to the front again yelling and cursing at me stating u am not getting sh*t. Leave before I call the cops. I am so confused on what happened. So I gave her some words as well. She then act like I was in the wrong and told me to leave. I am so upset and disgusted on how they treat people. Especially when it comes to business. She need to get repremented or fired on how she treats people. She should be nice to people because waht goes around comes around DO NOT GO HERE. THE OWNER WILL TAKE EMPOYEE SIDE AND KICK YOU OUT. WITHOUT NO EXPLANATION.
We are sorry you are dissatisfied with our school. You called our office today for services. You weren’t disassfied until the representative advised that it would be better to go to another school because of the incident that occurred on 1/26/21. On 12/29 the forest avenue location called you and advised you that your certificate was ready for pickup at the forest location . On 1/26 You came into the wrong location (guyon )to pick your 5 hour certificate . When you arrived at the office you were advised to use the hand sanitizer, take your temperature and fill out a Covid form. Due to Covid, we are required to have any person who comes into the building fill out a Covid questionnaire. This is required to keep all of our staff and students safe. This is to avoid the spread of Covid . While you were in the office you were upset that you had to fill out the Covid form . Eventually you filled out the form and had your temperature taken . We then asked you for your permit. When you gave us your permit , we looked up your name and advised you that your 5 hour certificate was at the forest location . We advised that you would need to go there to pickup your certificate . You started yelling and cursing directly at the employee. You used strong profanity and stressed that you wanted the Covid form Back now. The representative explained that we can’t give the Covid form back because it has nothing to do with your certificate , it has to do with entering of the building . You continued to curse and use profanity towards the employee. You threatened the employee to the point they had to ask you to the leave . You said “call the cops I’m not leaving until we give back the Covid form”You then went on to continue cursing at the employee and wished harm upon her . You stated “I hope that door slams you in the (profanity)face. You were very disrespectful to the staff. You then walked out of the office . You came to our forest location and preferred to do the interaction outside because you didn’t want to complete a Covid form . You picked up your certificate that day. We reviewed the recording that an employee took with there phone who was (on lunch). You state in your review that the office cursed you out. We reviewed the recording taken by an employee and it only displays profanity and threats from your end . The employee stressed to you what the reason for the Covid form was and where your certificate was located . Not once did the representative curse at you or speak to you unprofessionally. We don’t treat our students that way.
Fantastic experience: The instructor Bob V gave me the most informative 5 Hour class I could ever ask for. I'm more motivated than ever to take my road test. He was extremely helpful with teaching me the ways of the road all while being online because of coronavirus precautions. I know i"m going to get my license because of this help but if I don't I would absolutely come back to island driving school to find Bob for more advice. Highly recommend !
Thank you for the 5 star review, we are happy you enjoyed the class and instructor Bob.
Fantastic experience: I got a bundle package for driving lessons with island driving.Rob was my instructor. He was very clear with his directions and gave me the best tips on parallel parking and being more aware on the road. Definitely recommend him. Passed my road test with an almost perfect score for being a little far from the curb on the parallel park!! 1st time test and i passed!!!!
Fantastic experience: Just passed the road test!! Rob was my instructor, absolutely amazing instructor, actually knew what he was talking about throughout every lesson. I recommend him for anyone who actually wants to LEARN how to drive and not just pass the exam. I learned more with him in three lessons than I have driving for a year with only a permit. Thanks Rob!!!
Fantastic experience: Island driving school is great. Specifically Lenny B. I wouldn’t have passed my road test without him. Truly a gem and great teacher.
Negative experience: I had Robert for the one hour lesson and he was just nasty. The car was disgusting. Instead of him teaching you the one hour lesson all he did was scream and eat the whole time. I did not pay for the packet to have this horrible experience. I wasn’t taught the k turn. I wasn’t taught the u turn. All he did was say stop here or turn here when it was already too late to do. I don’t know what I paid for but I hope the owner is well aware of how dirty the car is and how horrible my experience was.
Negative experience: I am extremely disappointed. I had an hour of driving training with Robert. First I would like to mention he is not nice, very disrespectful, and with him I had a very unfriendly atmosphere. Second, the car I was in was a Toyota Corolla. The car was HORRENDOUS . It was not cleaned, nasty, he was eating when taking us to our road rest sight, didn’t have a seatbelt and most importantly he didn’t have a mask . It is insane how we are in a pandemic and there are no safety precautions taken AT ALL. I wanted to throw up the entire time. Robert didn’t give any good example of a good driving instructor- he didn’t stop, continued eating and drinking, and NO SEATBELT. Stay clear of this place- it is disgusting. I paid for 1 hour of driving and I only had 40 minutes of driving.!!!
I am sorry you had a bad experience, this was not your first road test with us, you took one with another instructor without complaint,Robert is a strict instructor and pushes his students so that they pass, Instructor also has a dash cam and time was recorded, I do not see that you drove 40 minutes instead of an hour,as far as condition of the vehicle we have not had a complaint or that Robert is not wearing a mask, safety is our first priority with all our students and staff.
Fantastic experience: My last Lesson was with Robert on a Sunday. I let him know my road test was scheduled for that Tuesday and that I needed to pass. He let me know he was going to treat each move like we were at the road test. He was strict yet he explained EXACTLY why he corrected me. Before my lesson with him I was not sure I could pass the test. After leaving his car I felt more confident. Tuesday is here and I PASSED MY TEST! I used all the information he gave me and was told I did outstanding. Even the Parallel parking. If you have to go to ONE instructor before your Road Test...Go with Robert. And I have had several lessons with other instructors.
Congratulations on passing your road test!!! Thank you for 5 star review....
Fantastic experience: Rob was very helpful to me before my drivers test. I feel as if I learned more in that one hour than I did in the 16 weeks of drivers ed. I would definitely recommend booking a class with him.
Congratulations Victoria, thank you for reviewing us! We appreciate it..
Fantastic experience: Rob is hands down the best driving instructor. He is a bit strict, but when it comes to being on the road with other drivers and pedestrians you want someone who pays attention to the little details. Whether you’re a completely new driver or with experience, Rob will make sure you pass the road test on your first try. After only three lessons with Rob, I passed my road test today. Thank you island driving and Rob.
Congratulations Rafael! Thank you for the 5 star review for instructor Rob and our school.
Fantastic experience: I had an amazing experience with Rob when I Took the one hour lesson on the day of my road test! I had a few areas where I had to focus so he helped me with them right before the road test! So I would highly recommend rob and the work he does.
Thank you for the 5 star review for instructor Rob and our school!
Fantastic experience: For my driving lessons, i was paired up with Robert. He was a tough but determined instructor and made sure that i drove well and made sure that i passed the road test with ease. I appreciated his truthfulness during the lessons and his ability to teach me how to drive in real life situations while preparing me to pass the road test made it an experience that will guide me in the future as a new driver. TAKE LESSONS WITH ROBERT IF YOU WANT TO PASS!!
Kristin, congratulations on passing!!! Thank you for reviewing instructor Robert and our school..
Fantastic experience: I had my road test with Rob. I was intimated by all the reviews saying he was tough. But I found him to be very detailed, and yes tough also.. He was the only instructor to teach me parallel parking. I passed the road test with only five points off for an imperfect parallel park. Everything else was perfect. Thank you Island and Rob.
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