Island Driving School

Negative experience: I was one of many scammed by Island driving. Read further, and I will reveal their scam operation. They get you to come in and give them your money. They have you sign a DMV approved receipt or contract that guarantees you a refund under certain conditions. They may get you to come in initially through the 5-Hour class. They connive people in the 5-Hour class to give them good reviews right then and there. Read the reviews for yourself and you see that this is true. The reviews talk mostly about the 5-Hour class. Then you find out that they are heavily booked for the next three or four months. They will try to deny this. Just click on LOWEST reviews. Read the hundreds of reviews of dissatisfied people who say the same thing. Literally hundreds of reviews! Island attempts to paint them all as disgruntled and wrong. Island strategically buries the bad reviews with the top loaded 5-hour class reviews. Can Hundreds of people be so wrong? If you go to Island’s Better Business Bureau profile, you'll find a bigger surprise. They defend themselves from scrutiny with a policy that they previously had on their website. Stating that once they schedule your lessons you are not entitled to a refund. They got rid of that policy once I told them I was reporting them to DMV. They will claim that they cannot use policies that are not DMV approved. Yet they used these unapproved policies to defend themselves on the Better Business Bureau website, further stealing people's money. They can't have it both ways. They either DID have these policies on the website, or they DID NOT! If they say they did they are admitting to wrongdoing. If they say they didn't, the proof is right there to read on the BBB website. In Their Own Words! Recognize that these people are actively engaged in the theft of customers' money. You can read all of this information for yourself. You don't have to take my word for anything. Island Driving will now give their pathetic argument against proof that you can read for yourself. They don’t want you to believe me. They don’t want you to believe your own eyes. Don't get ripped off.

Fantastic experience: Fun class. Bob was a great instructor

Fantastic experience: Mr.Bob is an incredible and funny instructor who made the 5Hr class very entertaining and gave us helpful tips. Definitely recommend taking the safety course at this school.

Fantastic experience: Bob is an amazing instructor! He made the five hour class fly by.

Fantastic experience: Bob V made the 5 hour pre licensing class a breeze to get through & very enjoyable.

Fantastic experience: I can't recommend Drive Right Academy enough! I passed my road test on the first attempt, all thanks to my wonderful instructor, Sujata. She is the best—so patient and thorough in her teaching. I'm thrilled to have had her guidance. Big thanks to Drive Right Academy for making this possible!

Negative experience: Old car Don't be a liar, I never asked for a free car. I don't care what you want to say. Whether I failed or not is not your problem. The problem is that you pay for the car and you have an old, rickety car, that's my complaint. OLD CAR......

Fantastic experience: Services are amazing and they are very supportive.

Fantastic experience: The 5 Hour Pre - Licensing Class was very informative and engaging. Thank you Mr. Bob V.

Fantastic experience: Bob has a very good sense of humor thats also very relevant to the course. He paces the class very well and is very informative without a doubt

Negative experience: Be weary of the fact that when you sign their so called contracts, you essentially give them the right to wipe any credits and purchases after exactly one year. Customers should be made aware of this when purchasing their lessons. But it is, apparently, in the fine print that no one reads. Also, leaving an honest review get's you doxxed by the company, so keep that in mind as well.

Fantastic experience: I so much enjoy the class It was such a lively and educating class I'll recommend Island Driving School over and over again

Fantastic experience: MrBoB is a good lecturer and very much clear in explaining every topic you cannot feel bored thank you so much,

Fantastic experience: the 5-hour class went by like nothing, bob was chill, made everything easy to do, and was funny. i recommend this school and bob for whatever it is you need to be done like lessons, 5-hour classes, etc.

Negative experience: The school can’t accept criticism! By owner ego…..CHANCE TO LOSE MONEY Check all the negative reviews and how the owner respond defending themselves you never right.!!BE AWARE before you chose this school.Impossible to use their website reach them on the phone impossible,they don’t checks email save yourself a time and find other school it’s been a month I purchased a package and finally after a month I got my credit for a lessons what I paid for a month ago.And guess what still can’t book a freaking driving lesson….IMPOSSIBLE to use this school I have 2 weeks till I have a road test and they’d just freaking ignore you .they just ripping you of and you get absolutely nothing…VERY DISAPPOINTING that I lost 370$ :((( Top of that I need it to paid other school who actually responded because we are millionaires yeay..and after this review they even DELETED MY ACCOUNT so the review made sense after all..IF you don’t want to LOSE MONEY GO CHOOSE OTHER DRIVING SCHOOL!!!!! You as a customer you will be always wrong the school is right because the owner ego .Don’t do business if you think everyone is wrong except you.In my case You were not right and if do business accepts negative critiques..Don’t delete ppl account because you didn’t do your job right that is tells a lot about your business.!but they have time to respond for a review less than 10 hours but not your email voicemails or phone calls.!and I could see other reviews I’m not the only one who get ripped off!So I’m definitely not the wrong one here!!! Nothing works on the website but you too busy answering ppl who wrote bad reviews,that’s why can’t focus on student or pick up the phone..

Fantastic experience: Great class I paid for the fast road test on Thursday and had my road test the following Tuesday! I rented their car and they were amazing!

Fantastic experience: Class was great and learned a lot more of information

Fantastic experience: My bf tom had a great experience here!! 5 stars for Bob!

Fantastic experience: I really enjoyed the 5 hour course with Bob V! It was very informative and surprisingly fun:)

Fantastic experience: Excellent Mr.bob is patient knowledgeable and supporting highly recommended!!

Fantastic experience: I learn many things from them. They explain everything with kind. Highly recommended.

Fantastic experience: Bob V is a great teacher with some great stories to help you remember driving rules. He makes the 5 hours fly by!

Fantastic experience: Thank you for everything Island Driving School. You have the best instructors in Staten Island.They help me to have my license. I would miss you.

Fantastic experience: The five-hour class was very informative - it covered everything from how to prepare for the road test to understanding the manual driving. I have taken other 5 hour classes and this was by far the best one.

Fantastic experience: The 5 hour class was fun, thanks to Bob! What a nice guy. Thank you Bob, for turning something boring into a great experience:)

Fantastic experience: Bob is a very good instructor the class was so interesting and informative 5 hours is just passed away very quickly.

Fantastic experience: Great class, fun, very informative, and worth the $$ and knowledge given. The instructor was awesome, wish he was the actual DMV instructor at the testing site.

Fantastic experience: The instructor was informative, friendly and shared personal stories to help us prepare for the road test. Definitely recommend him

Fantastic experience: They are good at making you pass on a first attempt.

Fantastic experience: It was great lessons. Thanks a lot. He is best teacher ever.

Fantastic experience: Maniaze R. My driving instructor, I took a class in which everything was explained to me very clearly and I passed my exam. Thank you.

Fantastic experience: very good instructor! explains everything clearly and simply

Fantastic experience: I took the virtual 5 hours class with Bob. Great instructor, great class. Very informative and engaging.

Fantastic experience: The best teacher, he knows everything about driving, nice talking, funny and the class is fun no boring, I don't even know how we were 5 hrs in class,thank you Bob,

Fantastic experience: Loved the course Bob V made it simple and not an once stressing. He has a great sense of humor and a relaxing manor.

Fantastic experience: Love it, they teach you and if you having trouble with a certain problem like 3 point turn,signaling etc. they will prioritize that first! Also they give you tips& tricks for the road test (the instructors I had are really great !!)

Fantastic experience: OMG! this has been the best experience EVER! Thanks to Island Driving School’s lessons, I passed my driving exam on the first try. All the instructors were, calm patient and informative. I felt at ease and confident. Thank you!!!

Fantastic experience: Thank you very much for the lesson. For the fact that everything was explained in an accessible and simple way. Unfortunately, I was traveling for most of yesterday's lesson, but nevertheless, I heard and understood everything.

Fantastic experience: Instructor was very detailed and amazing , learned a lot from his class . & he’s also funny lol . He made class fun for me. Lots of laughter from his stories but other wise he’s great

Fantastic experience: I thought the class was very informative. Bob is a great instructor and made the class fun and interesting. The 5 hours went by pretty smoothly thanks to Bob. I would definitely recommend Island Driving School. Thanks also to Jennifer for all your assistance getting me signed up and for your time going over the details.

Fantastic experience: I really enjoyed the class , it was very helpful. I would recommend this class with Mr Bob

Fantastic experience: Great school and best instructor to have on this course! Was very helpful and informational

Fantastic experience: Fabulous class! Informative, interesting, and a great help to anyone who is about to go for their road test. I absolutely recommend this class!!!

Fantastic experience: Everything was perfect. Bob explained everything in details.

Negative experience: Do not recommend. They have a policy to steal your money if you cant log in due to some circumstances. If you don't log in, then they steal your money. No rescheduling allowed. I have a hotel business, people cancel all their booking ALL THE TIME, but I never steal their money if they can't make it. The lie and told me to go online to reschedule, but the website will not do it. Then I called them to check about it, then was told I need to pay again. Based on my tremendous disappointment about not being allowed in the class at 4:05pm, and not getting my refund, I will have to call the bank and leave a negative review.

Fantastic experience: Classes were very informative!!! Definitely recommend

Positive experience: Great 5 hour class with a great instructor, also pls add some videos

Negative experience: they made me fail with their poor instruction and inconsistent scheduling, i am very heartbroken as i lost my $800 !!!!!!!!!

Negative experience: DONT waste your money or time here students or anyone learning to drive lessons are spaced out by months total waste of time scam and no space to reschedule dates false advertising!! Terrible experience across the board

Fantastic experience: Great communication and teaching skills. Understood Bob V. all the way

Fantastic experience: Even though I only had Mike for one lesson he was a massive help in preparation for my road test. His way of parallel parking was the most consistent for me. He’s personable, funny, and a great instructor. I primarily had Laura and had Mansur for two lessons. They both set me up for success aswell. Can’t go wrong with this school as long as you stay proactive when setting up the dates for your lessons.

Fantastic experience: Great 5 hour class with a great instructor

Fantastic experience: Bob is a great class. Took the 5 hour class carried the same energy throughout the class. Also, gave me some tips and tricks for the final road test. 10/10

Fantastic experience: Great School ! Everyone is very nice and they work hard to ensure you get what you need. Bob V. did an amazing job teaching the 5 hour Pre Licensing course. It went by smoothly and fast due to his enthusiasm and eagerness to help you learn.

Fantastic experience: Hands down Best school in NY!!! Will recommend to everyone I know !! 5 stars +++++

Negative experience: Impossible to book a lesson here without hoops and ladders to go through. Check yelp reviews

Fantastic experience: Everyone here are Heaven sent, the time and care they put in everything they do with you is above and beyond, Thank you guys for everything may GOD bless you all!!

Fantastic experience: I had my 5 hours session with instructor Bob. He is really nice and the session was not boring at all. We enjoyed the session while learning.

Negative experience: If they have minus 5 stars would’ve given them Worst experience ever! Had my Mom going for a driving test with Mike who was very rude and unprofessional! On top of the that he was taking pictures of my family and threatening them by saying “ I know your address” AVOID THIS PLACE AT ALL COSTS! Will be going to the police next.

Positive experience: Instructor was well informed. And showed great personality when conveying the information

Fantastic experience: I took this class 2 times , Bob is a really good teacher and makes sure you understand all the procedures for your road test .. i can tell hes passionate about what he does and thats very important ! Thanks Bob !!!

Fantastic experience: He is a very good teacher, he makes me laugh a lot and he explains very well with details. I liked him.

Fantastic experience: The class was amazing the instructor was very patient and helpful he made the class fun which kept us focus and motivated Bob V thank you for all your help in teaching me things I didn’t know about driving and more !!! I recommend this class to everyone!!

Positive experience: I took most of the lessons from instructor Reggie, he thought me perfect way. I could give him 5 stars for lessons,. About Island driving school I can recommend this place but you have to beware about this ones. 01. Once you paid for the lessons it is really difficulty to book lessons as they do it online and lessons will be booked fast. 02. It will be confused if you get different instructors for different lessons cz each of them have different methods of teaching but it is good to have at least one lesson from different instructor. 03. if you are expecting the same car for the road test make sure let them know before booking the road test.

Fantastic experience: I thoroughly enjoyed taking this class. It was very informative, comical and engaging. I appreciated that the instructor provided a lot of knowledge but also didn’t make the class boring.

Fantastic experience: The guy that did the class Bob was very helpful and knowledgeable. He made the class interesting and engaged. I would definitely recommend him.

Fantastic experience: Very kind and helpful, I learned a lot. Recommend for others.

Fantastic experience: The classes are totally personalized, they respect the time with a precise explanation about what you need for your driving test. The instructors are very trained and are always in contact with you for any questions

Fantastic experience: Bob is excellent instructor. Nice Staffs. Evergreen Memories.

Fantastic experience: Absolutely recommend the Northshore Island Driving school team- had such a great experience working with them. Lenny is an excellent instructor making all learning so practical, shoutout to Maniaze with her really pleasant nature and to Bob leading the 5 hour class with his awesome sense of humor; y’all made it happen, passed my NY road test! Thank you for everything.

Negative experience: Honestly. This school is a HOT mess. They will make you wait MONTHs to book your lessons then once they do book it , it’s not guaranteed because they will cancel or reschedule you for a different time and a different driver without even letting you know . I booked my lessons in February, I am NOW 6/21/2024 getting my 2nd lesson which has been rescheduled and they tried to cancel. They do not inform you that they are backed up before letting you pay for the lessons . Honestly just horrible 0/10 do not recommend. You guys did not call me as my call log shows I called you guys TWICE and left a voicemail. When I was informed about my lessons being switched I was never told it would be with a different Instructor or a different time . I have one email confirming for one time and then another email confirming a different time . I took one of my lesson this morning because you guys conviene it to a two hour lesson. And I had to PUSH for that to happen because you guys tried to make me look online to book my own classes after waiting weeks . I will try calling AGAIN tomorrow and see what happens . Like I said I DO NOT RECOMMEND

Fantastic experience: after putting off driving for several years and many negative experiences with other driving schools, today i was finally able to take my road test comfortably and happily. everyone at the school is accommodating, kind, and mindful of the stress that learning to drive can put on someone. i always felt safe and listened to, and more importantly, comfortable and informed. thank you to the administration and all my driving instructors. i love u guys

Fantastic experience: They are easy to communicate to and provide very helpful tips that will help you during your driving test.

Fantastic experience: Very informative class. Went by really fast. Bob went over every possible scenario, and entertained us with funny stories.

Negative experience: BERNADETTE V lies in reviews and this company rips off the elderly and anyone who can't consistently check their website to book a random day like their NEW POLICY is asking for so let's gets this started . They do nottttt have availability unless you check their website like social media and most adults have better things to do . They DO NO BOOK OVER THE PHONE FOR LESSONS .I was told that twicee and instead of a solution they emailed me a link to the website. They don't provide refunds because they know it's impossible to book a lesson within 3 months and no one plans to learn how to drive over the course of a year. Then to add fuel to the fire then decided to demean their competition by saying that they don't do free pickups and drop offs , Drive Rite and Alyaa driving do hour long lessons with free pick up and drop off .amd the packages can be booked in advance ,online and over the phone which Island driving school has lied about so far .Now attempting to lie again by saying they have availability for 6/7 .They do not you can see it on their website and in an attempt to stop me from posting their calendars that you as the customer need to check multiple times a day to book they've deleted my account while owing me 4 lessons or $250 back . Now whatever 74 year old owner thinks they're doing well by blocking and responding to low reviews in a snarky tone will be dealt with . Legitimately any other driving school wouldn't change their policy without updating the current customers attempting to book their packages except Island driving school ran by BERNADETTE V. Pretending like I didn't call for help when I keep phone calls records is ridiculous they refused to help cause they rather ignore you online and try to lie in the review to look better. THEYRE RATED THE WORST ON THE ISLAND AND DEFMAE OTHER SCHOOLS TO ATTMEPT TO BE AHEAD

Negative experience: Unless you can wait over 2 months In between lesson or check DAILY like the customer service has asked me too for THEIR website you won't be getting lessons. Also I was told my lesson package can remain for over a year ... it should never take a year for a school to teach you how to drive .Go to Alyaa academy or drive rite instead cause they have availability also when you call they can tell you when the next availability would be. The customer service department is some gay guy and this girl Danielle who takes to harassing people about paying what they were asked too over lesson they've never received and they believe I'm causing a problem by calling them out from all of my accounts. The only five stars they get are from the class that you can take online and if you try to call you legit get the run the around , EVERYONE DESERVES TO KNOW THIS SCHOOL HAS NOTHING DECENT TO OFFER AND THE DRIVERS RIDE IN OLD BEAT DOWN CARS BECAUSE INSTEAS OF REGULATIONS THEY ALLOW PEOPLE LIKE LENNY TO WALTZ IN AND LIE ABOUT OTHER SCHOOLS .Proofs in the pudding

Negative experience: The worst business in Staten Island. Please stay away from this business. It takes a lot of time and energy to schedule an appointment online. People in the office are not willing to help, they say there is a schedule online but in fact the schedule does not have any availability until after 1 month. Supervisors do not respond to the email( the only way of communicating).

Negative experience: Booked a car for a road test and they were unable to provide the car for time and date of road test. Despite island driving school being unable to provide service they will not refund the purchase. Absolute garbage service with unclear instructions of how to book on the website. Do not use island driving school. Thieves!

Fantastic experience: Helpful, responsive office staff. Excellent driving instructors. Great experience all around. Passed my driving test on the first try! Will recommend to others.

Negative experience: The driving instructors themselves are very good at their job, but actually getting lessons scheduled takes a ridiculous amount of time. I bought a lesson package and they took like 3-4 MONTHS to schedule them and they only schedules SOME lessons not all. I don't recommend unless you like wasting money or calling a business multiple times for a service you paid hundreds of dollars for. They NEED to improve on their scheduling because they're just stealing money from people.

Fantastic experience: The class was very informative. I learned a lot. Mr Bob was very detailed in explaining what I should do during my upcoming driving test. I appreciate his professionalism and I hope to be successful. Thank you Sir and keep up your good work. Clyde Hamilton.

Fantastic experience: Wow finally for the first time I pass my Road Test and thank you goes to the best of the best instructor ever and the #1 Lenny at the Island Driving School right on Forest Ave. Staten Island NY thank you so much Lenny I learn so much with you and may god bless you with many blessings.

Fantastic experience: Very professional, very good instructions, very personable instructor!!!! Prices for everything extremely affordable, a package for every budget!

Fantastic experience: Sara was an awesome teacher for a five hour class. I can really appreciate learning from someone who has such a great amount of expertise and makes it fun and positive learning experience for us new drivers. 10/10 recommending Sara to my friends & family.

Negative experience: 74 yr old man ripped off by thes eliars. On sat in one of there defense driving course. I'm told I can get a road test within one week. I buy an airline ticket based on this S I'm leaving this great state of ours to move to new mexico. I'm told that I can pay for everything but the fugaz e road test with a credit card but road test no it $160.00 must be paid in cash . And yes Even got a re empty. The woman explained I would get a call the day of the test. She's a liar, she has an assistant callme on wed.telling me my one week guaranteed road test would be the following Monday. I'm scheduled to leave on Sunday. These guys don't tell the truth.

Negative experience: If I can give a no stars I would, worst company ever. They lure ppl in under false pretenses and than switch up later. The secretary or the person that answers the phone is unprofessional and has a passive aggressive attitude. Never seen a drivers school like this how are y’all still in business. It must be family and friends writing all the good reviews. I do not recommend

Fantastic experience: The entire staff here were very helpful, friendly, and resourceful ! The teachers are great and the customer service from everyone is immaculate! I definitely will be referring my friends and family to Island Driving School ! I am now a NYC licensed driver and I couldn’t have done it without Island Driving School. Thanks guys!

Fantastic experience: The 5 hour class was very entertaining and informative. I actually left the class feeling like I learned something. Instructor is hilarious and I absolutely recommend this place to everyone.

Fantastic experience: My 5hrs class was fantastic I enjoyed this class it feels like it shouldn't end , mr Bob teach this class to everyone's understanding kudus to mr Bob, i enjoy the class .

Fantastic experience: It was an educational and fun experience. I would highly recommend any service they offer. A++ Update: I passed the test!! Thanks!!

Negative experience: I brought the holiday package which included 5 lessons leading up to the roast test. I was under the impression that my road test and lessons weren’t going to be more than 2 days apart. I understand everyone is busy and I also had a specific schedule so I did not mind having gaps in between my lessons. But my last lesson was scheduled a week before my road test. Aside from all of that, I had a different instructor for every lesson which I also was not expecting, maybe 2 different instructors was expected but 4 different people had me even more confused. I have no complains about the instructors, Reggie, Lenny, Laura, Michael were all very helpful and did their best but everyone has different ways of teaching. So I was driving a different car for every lesson. The scheduling overall was not the best, I am a bit disappointed cause I have spent almost $500 towards this. I did fail my first road test, I am responsible for my own driving but island driving school did not help much with it.

Fantastic experience: got to learn many new things from mr. bob Very great person, one of the best class I ever attended

Fantastic experience: Instructor Bob V. was very helpful in preparing me with the needed information to pass the road test and made the 5 hour class very easy to digest and entertaining.

Fantastic experience: Bob was my instructor in 2017 when I was preparing to get my drivers license. Fast forward to 2024, I haven't gotten in an accident yet! :) Thanks Bob! Probably the best school on the island

Negative experience: First off fall, I haven't received my refund yet. Don't lie that you haven't got paid. That's the literary first thing you guys do is trap your customer into ridiculous policies so no one can get their money back. Secondly, your management team absolutely SUCKS because you don't know how to keep your customer happy. Thirdly, your way of scheduling classes is absolutely JOKE like you have a calendar of the whole year in front of you and you can't see which spots are available? are you serious? and you can't tell the people availability before they purchase the classes? Either your whole management is Dumb or you thing your all customers are dumb enough to fall for your payment policies. If you tell your customer upfront for the days that are available they will be much happier instead of making them wait for 2 - 3 months. I don't know how you have 4.5 rating.

Negative experience: Island Driving school is terrible and every meaningless response by people that works there towards people experience with this institution is just disgusting. I booked a 5 driving lessons package with you guys since Feb 15th and every week I’ve called to see when my classes are scheduled someone else gives me a different response. The fact that you trained your employees to tell people that you have to wait almost three months or a period of an estimated 8 weeks to get one class is absurd!! The fact that you speak on a contract that most people don’t see until after you’ve purchase your package online is again absurd!! I am warning people to not waste their time and money with this place. The only good thing about this place is Bob and his 5 hour class.I will dispute my charges with the bank and probably won’t get my money back. But I am sure that other people with read this review and realize that they should think twice before signing their kids up to take lessons at Island driving School in Staten Island. Now I’ll wait for the stupid response from probably the owner or an employee who will try to diminish my actual demise.

Fantastic experience: Thank you for the class. It was nice talking to you and the information you gave to everyone. I’m ready for the road test. I’m available anytime

Fantastic experience: I didn’t know that I had purchased the quick lessons but my instructors were honestly very helpful and made me feel comfortable! Passed first try. I do wish you could choose the road test location site because there was a site closer to me that would’ve been better and more efficient than having to travel a greater distance.

Negative experience: I find it absolutely absurd that you responded to my review with your poor customer service yet AGAIN! Still coming at ME ,the customer who is PAYING you for services! Let me begin with this, you have OVER 50 bad reviews on this site alone! I had to stop scrolling after 50 bc frankly I was getting upset with myself that I didn't check the reviews prior to trusting your bad establishment. What does that tell you? Maybe you need an education on what customer service means. To pick up with my daughter cancelling her original road test appointment bc she had 1 of her 3 lessons that was useless and didn't feel ready after only 2 lessons. (No, you wouldn't credit her either so that was a waste of time and money ) Yes we decided to reschedule, however you apparently asked for $20 to book another road test (and why are you charging when it's totally free on the DMV site) why in the world would we give you $20 when at that time the additional lessons have yet to be scheduled? When we first booked with your horrible school , you told us that once my daughter COMPLETED her lessons is when the road test would be scheduled, so again, why would we give you any more money when the lessons have yet to be booked? Again, another scam to collect money from innocent ppl. The only reason my daughter came in on 2/27 with $20 is bc you were holding her hostage to pay. Let me ask you this which I believed I emphasized to you when I came into your office and was treated like I was a second class citizen, (she had completed her additional lessons at this time), so why would you have even booked her lessons to begin with without receiving the $20 as you should have known as the professionals she needed a road test following the last lesson. Now her additional lessons were complete and you inform her she needs to bring in $20 and road tests are booked out now at 4-6 weeks? Again, a total scam , you knew very well at that point she would again need to freshen up on her lessons making more money for yourselves. You are totally contradicting yourself with your BULL that all road tests are 6-8 weeks. Try reading back your first response to me where YOU clearly remind us that her lessons were 11/26, 11/28 and 12/3 yet wow her road test was scheduled for 12/4. There was NO 6-8 week wait time. Again why would you book her lessons if she didn't pay the $20? As for us booking through DMV ourselves, there was no cancellations , we had many many options of dates and times to pick from beginning with 3/7. March 7th was completely open with multiple choices for times. I welcome anyone reading this to check out the DMV site and see for yourself the availability. Now, let me know when you will be returning my daughters $20 plus the $100 fee for the use of the driving school vehicle. Interesting how that money was never credited back to my credit card. Here is another clue for you, if a customer is upset, whether right or wrong, it is YOUR job as customer service to remedy the situation, instead when I was heated in your office telling you this was the WORST DRIVING SCHOOL EVER, what did you do as the OWNER of the establishment, you started yelling at me for my comment. Guess what, it is not my job to have to be respectful to YOU, are you telling me every one of your customers is SO respectful? That's how businesses work, some customers are nice, some not so nice, it's still your job to accommodate us and to rectify the situation as there was a situation with one of your clients and you did nothing to correct it or try to correct so your customer was satisfied. I never once used foul language either when in your establishment, I was very upset at how we were treated and yep I walked out and gave you the bird, boo hoo and what did you do? you came running out of the store when I was halfway down the block calling me a loser? Really lady? very very professional. Again, anyone looking to give this place your business, just read the more then 50 BAD reviews and take your business elsewhere. Also reported to the Better Business Bureau!

Fantastic experience: Bob was a amazing instructor definitely made the class worth it and learned a lot of things 10/10.