Road Star Driving School

Hello Genella, first of all, I am sorry you are having issues scheduling. Have you left a message when you called? Asking because with the call volume and spam calls we receive there is no way to return just missed calls. We do pride ourselves on returning all messages within 48 hours, so if you have left a message, I will look into and see what the issue is. As far as drives, to be fair to everyone, we post drives on the second Friday of every month for the next month's drives. That way everyone knows when they are posted and does not have to randomly keep checking website. Looking at student's account activity, I feel this is the issue as no one has been logged in or right after posting days since July. No worries, we will do our best to help you out, please send a text or leave a voicemail to Dana as she covers our Evansville office for us at 1 812 589-5912 and will help you out. I also resent our getting started email with our scheduling guidelines so have to refer back to. You can email me with issues at [email protected]. Take Care, Denise Hall Regional GM

Hello Inaa,
I am sorry you feel having issues, We have had a few phone issues this past week and had to get new work cell phones. That should alleviate any voicemail issues we were experiencing. Due to our high call volume, there is no way we can answer every incoming call, however, we always return any messages left. Therefore, to avoid any frustration, please leave a voicemail, text or an email and I promise we will get back with you. Enjoy your day, Denise Hall Regional GM

Hello Anja, first of all thank you for entrusting us with your children's driver education. I am very sorry for your frustration but feel there is a bit of confusion. Your daughter has been the one communicating with our Evansville office manager, in fact several times since September 5th. I also looked into emails you mentioned and yours was sent September 10th with a reply on the 12th. Office manager mentioned that she has not received any replies to emails or voicemails she left since the 12th. It's always best to have one person that handles communication regarding driver education account to avoid confusion such as this. Again, sorry and please reach out to me if would like to discuss further at 1 812 589-6995 or by email at [email protected] Denise Hall Regional GM

Thank you for taking the time to leave us a review Erik. We really appreciate it and love that you are having a great experience with our Road Star Family. We agree Dana is the best and always goes above and beyond to help our customers. Thanks again for your wonderful review, Denise Hall Regional GM

Hello Beth, thank you for complementing Ms. Margaret we feel she is fabulous as well!!!. As far as feel issues with scheduling and communication we pride ourselves on being the only company that you are able to schedule your drives online so at your convenience. I also created a getting started email that is a great checklist of how program works to help simplify everything and even lists documents needed at BMV when it's time to go there. I am just seeing your review as I have been on vacation, but Dana filled me in and hopefully she helped with your issue. Please reach out if not, my work cell is 1 812 589-6995 or my email is [email protected]. Take Care, Denise Hall Regional GM

Hello Blaine, we love hearing from our customers that we are doing things right. We feel Coach Bell is pretty awesome as well. Thank you very much for taking the time to review us, Denise Hall Regional General Manager

Thank you Levi for taking the time to review our driving school. You mentioned great teachers & staff and we totally agree! Thanks again and remember to be a great defensive driver!

Thank you for taking the time to review us Mason. We appreciate our customers and love their feedback. Added Bonus, I'm sure our instructors will love your review! Thank you again, Denise Hall Regional General Manager