Hot Rod Harley-Davidson | New & Used H-D Motorcycles Dealer In Muskegon | Sales, Parts & Service

Experiencia fantástica: Troy was great and helped in finding the motorcycle we were looking for. We appreciate his efforts to help find the motorcycle for us The other salesman also helped when Troy was out.

Experiencia fantástica: This has been my go-to Harley-Davidson place. There's a few new faces here, but still the same great place always doing something to keep thing fun here.

Experiencia fantástica: When you walk down the isle of starry skies filled with glistening chrome and color… You think to yourself not sure to upgrade due to the one screaming at you is a little to upright in the rake…, different style than mine, it’s pretty but just not sure … well Troy is the rider to give you that confidence. Not just for a sale but for personal customer experience. This guy knows his bikes, knows his customer market and sought out the needs and requirements I had to pair me with the right ride. Which was the one screaming “pick me, pick me”. A test ride to make sure the handling was right. I didn’t feel constraint or limited when I headed out. Took my time and did some maneuvers taught in the HD women’s class. Let me tell ya. All the questions went away with every turn. Chris gave me the security I needed to know when I head out next season she’ll be all measured up to fit me and my style in harmony. All good mojo here and more to come. And Adam. What a saint. Patient and helpful that put me in awe with a single phone call. Didn’t think it was possible. But look at the smile now. Thanks Hot Rod for being and seeing genuine in your business. Truly a place for all walks of peeps.

Experiencia fantástica: Bought my new motorcycle at Hot Rod with the help of Troy Berean, helped me through all the details with no problems. Was very happy throughout the whole process, can't thank him enough for the great experience on the purchase of my Road Glide.

Experiencia fantástica: HotRod Harley-davidson treats you as Family..always satisfied as a costomer.with there service & professionalism ..HotRod Harley is a Jewel on the lake shore..

Experiencia fantástica: I have been visiting Hot Rod Harley for many years and have always received nothing but the absolute best from all the employees that work there. The help from the staff that assisted me to surprise my husband with a bike for his birthday back in 2015 was top notch, I could have never pulled it off without them. Then jump ahead to 2019 and it's now time to find a bike for myself. Troy Berean to the rescue! This guy had no idea just how picky I can be but he found the bike for me. Troy was absolutely amazing with the whole process and also understood this was my first bike as I had just completed my cycle endorsement there at Hot Rod. Troy if I haven't already told you THANK YOU for all your help. My experiences with Hot Rod as a whole have been great! If you haven't been there I strongly suggest you stop in and check them out.

Experiencia fantástica: The dealership is excellent, and the salesman Troy Berean was perfect. Got me the motorcycle I wanted, made sure I was good to go, and still continues to communicate with me. He is more than a salesman, but someone who cares about people. They all do things for veterans, too.

Experiencia fantástica: Great experience buying a bike with these guys. Troy in particular went well above and beyond. I came into the experience with very little knowledge about Harleys and he not only explained the differences in models, but asked questions regarding my riding style and then described the nuances of each model and what they meant to real world riding. If you are looking for a bike, these guys are excellent to deal with. There was no pressure at all, they just want to get you the right bike. I won’t go anywhere else.

Experiencia fantástica: Troy and the Hot Rod team were amazing! My wife and I bought a CVO trike sight unseen because we loved the bike but more because just after a few short texts with Troy, we felt certain that he and HRHD wouldn’t steer us wrong! They even set up an inexpensive delivery from Michigan to Nashville! I highly recommend! 5⭐️s!!!!

Experiencia fantástica: These guys are absolutely awesome!!! I could not be more impressed by the kindness, knowledge, to outright fun every time I visit. If this is what it's like to be part of the Harley-Davidson Community well I'm definitely getting a bike and signing up! I just finished the driver's safety class with instructors Adam and Eric. Had an absolute hoot learning how to ride a motorcycle. Instructors take safety extremely seriously while creating an environment of fun and packing your head with more information and your body with more experience and training than I ever thought possible during a 3-day course. I recommend taking this course for anybody that does not feel comfortable on a bike or has little to no experience riding a motorcycle.

Experiencia fantástica: We bought a 2024 StreetGlide just a few days ago. We love it so much. Thank you Jonny for going above and beyond to make it happen for us

Experiencia fantástica: Awesome Harley Davidson dealership. Was out exploring Michigan on a road trip and stumbled across this dealership while in Muskegon. The fascinating thing about this is they bought an old diner and attached it to the building. Unfortunately I didn't get the lady that was working there's name, but she was extremely helpful in providing a bunch of history about the dealership. She was so friendly and helpful, without her explanation of a lot of things, it wouldn't have been as good as experience. After checking the place out, got my poker chip and was out the door headed north.

Experiencia fantástica: Dave and Chris in the service department fixed a very difficult to diagnose electrical problem on a bike that two other shops had given up on. Kudos to them for not giving up on it, and getting it back up and going for me. If your bike is in Hot Rod's service department it is in good hands.

Experiencia fantástica: I brought my bike in for motor noise. These people are honestly the best dealer service I have experienced turned out to not be a compensator springs. I figured it was something bad and they didn't try and up sale me . My experience was amazing they have my business. Thanks again for great work and a very quick turn around

Experiencia negativa: I bought a 2017 Road king from Jon at Hot Rod about 2 months ago. After a month of owning the bike the drive belt shredded. I called and talked to Jon to see what they can do to fix the issue, after not hearing back for 3 weeks I took the bike to a local shop and had a belt put on(Not a Harley belt). I still hadn't heard from anyone at Hot Rod so I went in to see what they can do to make this matter right, and was told they can't do anything due to the fact that I didn't buy the belt from Hot Rod.

Experiencia positiva: Nice place. Need spike dog collars though

Experiencia fantástica: Great people to work with and excellent service...

Experiencia fantástica: Great selection of bikes and "HD Stuff. Puts on a great visit, experience, nd entertainment during Bike Time Event.

Experiencia positiva: Went for bike time and had a great time.

Experiencia fantástica: Great bikes and a good time at bike time!

Experiencia fantástica: What a great place. I had a shock on my 07 electric glide that started leaking during the trip up here from ohio (FYI I was born here and moved to Ohio for work lol) the man I talked to on the phone chris told me to bring it in and in like 4 hrs had it fixed and me back on the road enjoying my vacation the price was pretty good too thanks for the help

Experiencia fantástica: Friendly staff nice selection great place if u r looking for a bike or just want to shop accessories

Experiencia negativa: Place is a joke. I've been wasting time dealing with HDFS and asked How Rod Harley for help but they're just ignoring me

Experiencia fantástica: Great guys in at 10 out by 11 thanks you saved our trip

Experiencia fantástica: Was on a ride and didnt have a back rest/sissy bar for the girlfriend. Stopped randomly at Hot Rod to see if they could help out in a pinch. Awesoem facility everyone working there super friendly and cool. I didn't get the guys name but he definitely helped us out and got us the right sissy bar from used parts and saved the day. Super impressed by the service here. Great place!

Experiencia negativa: Service sucked. Poor clothing selection. I wouldn't be in your service system. I visited thursday morning. Fat guy wearing a black and green flannel. Should see me on your cameras. No one approached nor greated us. Am a rider from out of state and was looking to get some Hotrod clothing to take back with us. We ended up leaving and going to Sandy's Harley-Davidson.

Experiencia fantástica: Accidentally deleted previous review trying to edit it for an update. Hot Rod is the place to go for great service in Muskegon. I recommend Scott in the service department if you need work done. He knows his stuff! (Only had experience with Scott doing work on my bike.) Just waiting to get a good dyno tune on my new S&S 124 kit Scott put together for me. Of course the team upstairs is great too!

Experiencia fantástica: Always very knowledgeable, good experience with the ladies in apparel.

Experiencia fantástica: Alyssa was my sales rep. And it was a Great experience. Nothing but good things to say about my purchase. They helped me get a better rate and loan than I was already approved for, and the staff was great, and treated me like family. I’ve been back many times to say hey, or buy merch from them since. Definitely recommend this location.

Experiencia fantástica: Great selection. Friendly and helpful staff.

Experiencia fantástica: Best place to buy a bike. Johnny and the staff at Hot Rod are top notch. Can't wait to ride my 2024 RG!!!

Experiencia fantástica: The employees are courteous and highly knowledgeable about the Harley product.

Experiencia fantástica: First time in hot rod Harley-Davidson in my life. I worked with Troy, he was super helpful. Easy going and relaxed. No pressure sales. Troy and the other dealer employees made my purchase experience smooth and easy. Not to mention an absolutely beautiful store. And my new motorcycle was delivered to my house the very next day top notch service. 10/10 recommend!

Experiencia fantástica: Bought a brand new Motorcycle. Staff was friendly and understanding. Will be a returning customer!

Experiencia positiva: Great place beautiful selection Al of everything they have but holy prices!!!

Experiencia positiva: They have a lot of community events so any company that gives back gets 4 stars imo!

Experiencia fantástica: Had a great experience here today, this dealership a amazing show room of beautiful bikes, we were traveling in the area from Glenwood Illinois and stopped in for our needed dealership tshirts patches and pins, Krista was great in helping with our purchases. Thank Krista you are angel.

Experiencia fantástica: Customer service is off the chart’s exceptional! Chris and Josh are great guys to work with. Highly recommend!!

Experiencia fantástica: This is a must see even if you're not a Harley fan...

Experiencia fantástica: This is a great dealership to work with, they are honest not pushy always have time and truly care about the customer.

Experiencia fantástica: What a great group of folks. Service department got my in quick today, super fast before I took off on a ride. Great guys, personable and very accommodating.

Experiencia fantástica: The place is amazing. All that HD money has to be going somewhere. Stop in and look. Then you'll know why they charge three times the cost of a metric cruiser. For real though... the place is amazing.

Experiencia fantástica: Came to watch TOXXIC was a good time

Experiencia fantástica: EDIT: Google won't let me make this post go away but I Bumped the Stars up While Jerry and I work towards a Resolution. So I decided to shop Local and Buy a Part I could have gotten for ½ the cost elsewhere. It fails exactly one month later and I'm told it's Electical and No Return or Refund when asked I about getting a replacement. A. The Starter Clutch is not an Electrical part. No Wires or current ever touches it. B. It was a Brand new part and only exactly 30 days old. I was asking to be made whole not to return it for my money back.

Experiencia positiva: Went to concert Dat Nite at Bike Time for Rockstar concert.

Experiencia fantástica: Jon is the best salesman! We will buy all our bikes from Hot Rod.

Experiencia fantástica: I would like to Thank Josh,Troy and Jarrod for everything they did for me. It's well appreciated. Those guys do bend over backwards for there customers.

Experiencia fantástica: Awesome facility and outstanding staff! Not only do they offer a great selection of bikes and merchandise, they have a wonderful collection of bikes that are not for sale, which tell the stories and history of riders and Harley Davidson. It's great to see Pal's Diner there, too! There's something there for everyone to enjoy, whether a true Harley enthusiast or someone new to the scene!

Experiencia fantástica: A bit late on my review but I started looking for a bike back in February. After a horrible visit to the GR dealer, I wasn't sure I would be purchasing a HD at all. I saw a 2011 Electra Glide Classic that was exactly what I was looking for and priced right in the Hot Rod inventory. I sent an inquiry via the website, and Alyssa called me back a couple of hours later. That Saturday, I was test riding and signing papers to take my bike home. The finance team was professional, and while offering several additional options, wasn't pushy with hard upsell tactics. A professional experience all around. 10/10 would recommend and likely will use Hot Rod HD again when I'm ready for another bike.

Experiencia fantástica: Quick stop while heading to Lake Express Ferry. Great facility and friendly staff.

Experiencia fantástica: Great sales staff, best service dept and the ladies in apparel are fantastic!

Experiencia fantástica: Great place! Amazing bikes and staff. Car shows on Monday evenings and Bike Time in July. Great community outreach and beautiful location.

Experiencia positiva: The staff is a little impersonal but kind once initiated conversation with. Really good selection of apparel and bikes!

Experiencia fantástica: These guys rock. I rode in on a Sunday (600 miles away from home) with minor problems and they went above and beyond. Mechanic Josh, you are a hero! I will remember and pray blessings over you forever!

Experiencia fantástica: The folks at Hot Rod Harley are without a doubt the best around in my book! I purchase a use Harley from them and unfortunately had issues with it a month into ownership on an “as is” sale. I contacted them and let them know what happened. They were quick to jump on the project and had the bike completely fixed within a few days, got me back on the road, and charged me nothing for labor due to the nature of the issue and the time frame in which it happened! Couldn’t be happier!

Experiencia fantástica: Bought my first harley, 2020 sportglide. The staff was very professional. I test drove many bikes. When I apologized for having so many bikes rolled out, the guy replied "not a problem, "I'm here for you." Love the bike . Thanks again.

Experiencia fantástica: Great staff. Steven in the service area is a pleasure to work with he definitely knows his stuff....

Experiencia fantástica: Great place, only dealership we take our motorcycles. Tried OTHER DEALERSHIP in our area. I'll NEVER make that mistake again. Fair prices for clothing, parts and anything else Harley Davidson!

Experiencia fantástica: Helpful staff in motor clothes, parts, service etc. Awesome dealership with views of the lake and downtown. Great clothes and bike selection.

Experiencia fantástica: The atmosphere at this shop is pure Harley Davidson! The staff couldn't have been more friendly or professional, really good vibes flowing at Hot Rod Harley Davidson in Muskegon

Experiencia fantástica: Excellent Hot Rod HARLEY DAVIDSON goes the extra mile to please the customer! Thanks Ricky D.

Experiencia fantástica: Hands down the best dealership I have ever dealt with. The customer service is second to none they always go above and beyond to make you happy!

Experiencia fantástica: We wouldn't take our bike anywhere else for repair or service. Thank you Hot Rod for being so thoughtful and your attention to detail! Larry D.

Experiencia positiva: Had to order my parts for my motorcycle because they didn't have my parts in stock that I needed. Took 2 weeks to get my parts that I needed and now all my friends are riding without me. Wasn't real happy at all. And in my opinion their stock of motorcycles are way overpriced. And I own three Harleys myself, and been riding for a long time so I know what the motorcycles are worth. I'll go again just because it's close but I would rather go somewhere else.

Experiencia fantástica: Bought 4 motorcycles from here in the last 20 years, Josh and Jon are the most knowledgeable people I can't say enough about them. good work guys I recommend hot rod for all my Harley-Davidson needs

Experiencia fantástica: Love Hot Rod !! No One Has A Better Party Than Hot Rod Harley! Just left Bike Time in Arizona, West World is small and Cave Creek is OVER RATED!!

Experiencia fantástica: Love going into the Harley-Davidson to shop and looking at their clothing. Gorgeous Harleys Friendly staff will definitely go back.

Experiencia fantástica: Everyone at Hot Rod were great to work with. I had a great first Harley buying experience!

Experiencia fantástica: Everyone is great. Johnny hotrod "ROCKS"

Experiencia fantástica: Steven and HotRod Harley Davidson in Muskegon have always treated me right. I’ve spent thousands on service and repairs through the years and have never felt like they were just out to upswell me and make a quick buck. I feel like they truly care about the bikes they work on and the riders that own them. I’ll ALWAYS pick Hot Rod first, every time to work on my ride. Exceptional quality, service and support year after year.

Experiencia fantástica: Another great experience at Hot Rod Harley! It’s always a pleasure working with Troy..I’ve purchased three Harleys from Hot Rod and will buy my fourth there as well! Thank you.

Experiencia fantástica: They make you feel like family. No pressure. Just fun through the whole process!

Experiencia fantástica: Great people at this place! Friendly and knowledgeable!!! Lots of merchandise and beautiful motorcycles to choose from.

Experiencia fantástica: Loved this dealership. Staff were friendly and welcoming. The owner has a very nice collection of bikes on display. Would recommend any riders in the area to check out.

Experiencia fantástica: Nice shop with friendly staff. A lot of bikes to see. Full bike shop downstairs. Motorcycle safety course available here. Prices are nothing to talk about its a Harley dealer. They do host many events, have concerts and trials during the year.

Experiencia fantástica: Very nice and friendly dealership!

Experiencia fantástica: Had a good experience purchasing my 1st Harley Bike and was a fast and smooth process.

Experiencia fantástica: Helpful staff that are focused on your needs. Wonderful selection of new and used bikes as well.

Experiencia positiva: Hugh motorcycle rally last weekend, lots of things to do and see. I'll definitely be back next year.

Experiencia fantástica: Great motorcycle safety course. Great selection of bikes and accessories, very helpful people

Experiencia negativa: Was there today. Had event going on in the parking lot, Dj, food, etc. But what the hey, only two vendors in that humongous lot and not a single person selling harley stuff!! We were looking for Harley tee's with your logo on it. You lost a lot of money today. Many people stopped but no one stayed!!!

Experiencia fantástica: Great Place to buy HOGS, (Harley Davidson s) Friendly Staff. Great Service,Huge Selection!!

Experiencia fantástica: Very pleasant and friendly staff to talk to, makes you feel like wanting to shop there is fun

Experiencia fantástica: I was on Vacation near them when my wife’s 2005 Softail started having issues. I called them on a Monday at 10am and they fit me right in. Had to do a total rebuild of the Carb. One of the workers even went to their home to get a personal part that they didn’t have to get me running again… What a Class A operation that understands customer services… Don’t get that much to day. I would recommend them to anyone.

Experiencia fantástica: Summer concert series happening at Hot Rod HD, In about a month Muskegon has a huge bike rally called Rebel Road and Hot Rod is the center of all the fun !!

Experiencia fantástica: Super helpful and friendly , assisted In the purchase of my new (used) bike with the rider to rider program. Jarod Jones is top notch in the finance department.

Experiencia fantástica: Hot Rod went out of their way to take care of me and my bike, after discovering that I had a brain tumor that required surgery. I am very grateful to them and the service crew.

Experiencia fantástica: These guys are awesome. Had bike in for routine service, tires and performance upgrades. Got right on it and back to me in a couple of days. Couldn't be happier

Experiencia positiva: The people I worked with were very helpful. A full service Harley shop. Not as cheap as private shops, but was able to get fluids changed, and order a new helmet.

Experiencia fantástica: I had a great experience today! The wonderful lady asked if I needed any help finding anything or if I was looking for anything specific. She was there whenever I needed her. I would recommend any of my friends or family! I love coming to Hot Rod Harley!

Experiencia fantástica: If you want a GREAT Harley Davidson experience go to Hot Rod . When I bought my first Harley last spring my wife decided she wanted one as well . I was not set up to haul 2 bikes home but the guys at Hot Rod stayed late to help me get my trailer set up and loaned me the tools to do it. A year later when my wife decided she wanted to upgrade they again stepped up with a great trade in offer and a amazing deal on a softail deluxe. Definitely in my opinion the #1 Harley Davidson Dealer I the area and the ONLY one I will ever buy a bike from.

Experiencia fantástica: This is the coolest motorcycle shop in the Muskegon area. We had a great time at bike time this year! They're close by to Muskegon Lake and Lake Michigan.

Experiencia positiva: Called parts department for a dunlop american elite tire for my bike. parts guy said he would have to order it and not sure on when they get it due to back order. Got a tire for my self on line called service department to have put on only to tell me they won't put on because I didn't buy from them. Update 9/2/21 General manager Josh contacted me about this issue he was very helpful and understanding. I have always been a loyal customer and still am

Experiencia fantástica: Great help from fellas in the service department. Killed a few minutes upstairs and was offered assistance right away. Very attentive shop!

Experiencia positiva: I have been to a lot of harley dealerships and this one was pretty good. People are very friendly and there is a display of older bikes in and around the facility. It was well laid out with lots of room and a great selection of items. There were not a lot of new bikes but there were some very nice used ones at really good prices.

Experiencia negativa: Harley motorcycle is okay but overrated. The Insolence and Arrogance of the majority of Harley enthusiasts is unwarranted and unwelcome. We are not garbage because we choose to ride Honda, kawasaki, Suzuki, Indian or any other bike.

Experiencia fantástica: Always a very welcoming staff! I cant say that for a lot of harley dealerships! Would recommend Hot Rod any day of the week. Johnny is a hell of a salesman

Experiencia fantástica: Great host to Muskegon Bike Time

Experiencia fantástica: Nice place, clean inside and out. Service department is great. Ask for Devin allsteens

Experiencia fantástica: Stopped in on way home to Indiana Pretty nice set up! Really nice building friendly ppl good place