AAA Central Penn

Name: AAA Central Penn
Address: 984 Isabel Dr, Lebanon, 17042, US
Telephone: +1717-273-8534
Rating: 8.1

Información sobre AAA Central Penn

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984 Isabel Dr
17042, Lebanon

[email protected]

+1717-273-8534

Horario de apertura

Domingo: (closed)
Lunes: 9h-17h
Martes: 9h-17h
Miércoles: 9h-17h
Jueves: 9h-17h
Viernes: 9h-17h
Sábado: 9h-13h

AAA Central Penn in Lebanon provides roadside automotive, travel, financial & insurance services for AAA members in the Lebanon area. Become a member!

AAA continues to expand our range of outstanding services, benefits and perks, making it easier for auto owners, travelers and homeowners to get things done quickly and efficiently. Our Central Penn AAA branch in Lebanon, PA, is a one-stop shop for booking a holiday adventure, exploring all types of insurance coverage or stopping by and using our convenient time-saving services, which include a notary. Make the most of your AAA membership rewards and benefits or gift a roadside safety net for someone you love from your local AAA office today.

Please note: If you require Insurance or Travel Agent services, walk-in appointments may not be available. Visit our insurance agent or travel agent pages to schedule a virtual or in-person appointment so we can spend time getting to know you and create a personalized solution.

Although Central Penn AAA is best known for our legendary auto services, which include reliable roadside assistance, membership opens up an exciting range of services, benefits, offers and rewards. Explore our exciting range of featured services at your local AAA in Lebanon. From financial services to pet insurance, we are your one-stop service provider committed to making your life easier.

Planning a summer vacation or midwinter island escape? Let our experienced travel professionals work with you to show you the best places and help you plan your trip perfectly. AAA travel agency has existed for over a century, so you know we've taken a few spins around the globe. Our friendly team of travel advisors is currently available by appointment only. Schedule a virtual or face-to-face consultation, and let's get your journey started!

AAA has established a proud track record of providing outstanding automotive services. We are committed to providing reliable, high-quality emergency repairs complemented with unmatched customer service.

Our local agents in Lebanon will help you find the right amount of insurance so you can live confidently, knowing you are fully covered. We offer comprehensive insurance solutions far beyond automotive policies. AAA insurance cover options include:

With years of industry experience, you can trust AAA Financial Services to provide reliable solutions that fit your needs. Whether you are saving for retirement or a trip to explore the world, we make it easier to manage your money effectively while keeping your goals in mind. Our financial service offerings include savings opportunities, money programs and travel services.

When you need a notary in Lebanon, PA, your local AAA office can help. Notarization is a method that ensures that documents are not signed under duress. Our team includes certified notary publics equipped with the expertise to ensure that important personal documents are in order. We can also certify documents when necessary to show that they are authentic copies of an original.

AAA Plus and AAA Premier members enjoy complimentary notary services at any Central Penn AAA office, while Classic members can use the service at a nominal fee.

Visit your local AAA in Lebanon, PA, today to enjoy complete peace of mind and explore the array of member benefits. Find out how to make the most of your valuable membership. We look forward to providing you with the legendary service our company is built on.

AAA Central Penn serves members in Adams, Cumberland, Dauphin, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, and Perry counties. If you live in another area, click here to find the appropriate AAA site.

AAA Central Penn: Opiniones

4/5 (53 Opiniones)

Justine Neidig Publicada en Google

1 year ago

Experiencia negativa: Beware. Was with AAA of Schuylkill county for my car insurance needs for 23 years moved to Lebanon switched to AAA central Penn and 9 months later I needed them out of my life. SCOTT TUCKER IS THE WORST WHEN YOU NEED HELP SO PROGRESSIVE STOPS RAISING YOUR RATES. QUICK TO SELL YOU A POLICY AND THATS ALL HES GOOD FOR BECAUSE YOUR ON YOUR OWN AFTER THAT.

AAA Central Penn

Justine, I am so sorry about your experience with the insurance team at AAA Central Penn . We failed to give you the peace of mind you deserve and I want to hear what happened in an effort to resolve this. I can be reached at 1-800-421-4552 ext. 2700. I look forward to speaking to you soon.
Kelly Greene, Insurance Manager

shirley kohr Publicada en Google

1 year ago

Experiencia negativa: My online experience to renew my membership was a total disaster.

AAA Central Penn

Thank you Shirley for reporting your online experience. I am so sorry that it was a total disaster. We are working to improve our website to make it more user friendly, I encourage you to stop back in a few months and give it another try, or you are always welcome to come into our branch to renew your membership and let us WOW you with our customer service. Hopefully next time you can give us a 5 Star review.

Steven Kleinfelter Publicada en Google

2 years ago

Experiencia negativa: Terrible front line service. Had to wait till for the clerk to got off his phone. Then stand there for 15 mins. Put some stools out front for people who worked all day. Not impressed with this location.

AAA Central Penn

Thank you Steven for taking the time to leave a review. I am sorry that you had to wait 15 minutes for service. We do pride ourselves with great customer service at this location. I am sorry that you were not offered to have a seat in our waiting room until your turn.

Lisa Root Publicada en Google

2 years ago

Experiencia negativa: First impression of a business is at the front line. Felt like we didn't belong there and was an irritant to the quiet when we walked in. Was told we needed an appointment when the app clearly stated "walk in". When explained there was lack of an option for said appointment we were being treated like we were lying. When people are paid to represent a company they really should be more kind. For the record, these young autistic kids are now trying to function in society as adults, and you completely just gave a front line view of what to expect towards the future. Choose a more kind approach to people visiting your establishment and it will go a long way.

AAA Central Penn

Lisa – Thank you for taking the time to leave your feedback. We would welcome the opportunity to discuss your visit, so we can use this as a learning experience. Please feel free to contact the office and ask to speak with the Manager.

JamieLynn Murray P.A. Publicada en Google

3 years ago

Experiencia positiva: Dbl ✔️ hrs before you go, they close early during the week.

AAA Central Penn

Thank you for taking the time to post this information. It is true currently we are closing earlier Tues, Wed and Thurs. If you have any questions / or are in need of roadside assistance our contact center would be happy to assist you.

james little Publicada en Google

3 years ago

Experiencia fantástica: The staff to that helped me with the notary work.. Very courteous and helpful...

AAA Central Penn

Feedback is so important. Thank you for the 5 star review. We appreciate you taking the time.

roger pilotti Publicada en Google

3 years ago

Experiencia fantástica: Excellent service.

AAA Central Penn

Thank you so much for the 5 star review. We appreciate you taking time out of your day to let us know how we are doing.

Jennifer Mann Publicada en Google

3 years ago

Experiencia fantástica: As a AAA member I was able to get my passport photo for free. They had snacks out and drinks for you to enjoy while you perused the travel section or wait for an agent to assist.

AAA Central Penn

Thank you Jennifer. As a Plus or Premier member you do receive 1 set of passport photos free per membership year. Thank you for the 5 stars.

Todd Zulick Publicada en Google

3 years ago

Experiencia positiva: The Lebanon PA. Office of AAA Central Penn is Convenient for Members Needs. The Staff is Friendly, Knowledgeable and Professional. I Recommend AAA Central Penn Lebanon Office.

AAA Central Penn

Todd - we appreciate the comments. Thank you for taking the time to acknowledge the staff here in the Lebanon office.

james bentz Publicada en Google

3 years ago

Experiencia negativa: SAT ON HOLD FOR OVER 30 MINUTES TERRIBLE

AAA Central Penn

James - I apologize for the hold time. We are working on the new phone system to make it more efficient for you to reach the branches directly.

Vicki Eberly Publicada en Google

3 years ago

Experiencia fantástica: Janis is a life saver, hard worker and kind. Very knowledgeable. An asset to office.

AAA Central Penn

Vicki, thank you so much for taking the time to commend Janis. We will make sure that she sees your comments. Thank you for the 5 star review.

sarah cruz Publicada en Google

4 years ago

Experiencia positiva: Great service

AAA Central Penn

Thank you Sarah - we appreciate your time to commend the service that you received,

Joe Prentice Publicada en Google

4 years ago

Experiencia positiva: Very nice

AAA Central Penn

Thank you so much Joe for your 4 Star review. Feel free to stop by the office for a free quote on your auto and home insurance.

Michael Ríos Publicada en Google

4 years ago

Experiencia fantástica: This place the people there are always nice all the workers go the extra mile to help you when you need things that you don't know how to go about it they're great

AAA Central Penn

Michael - Thank you so much for the 5 star review. We appreciate you taking your time to give us feedback. Thanks again.

Brian Horning Publicada en Google

4 years ago

Experiencia negativa: Tough to get a real person to talk to on the phone. Hours are very unaccommodating.

AAA Central Penn

Brian, I am so sorry you had trouble getting someone to talk to. Thank you for your patience as we start to bring our hours back to "normal" after the virus. Thank you for your AAA membership and your loyalty.

Timothy George Publicada en Google

4 years ago

Experiencia negativa: Members who are selling a vehicle should be able to utilize their privilege without the buyer being a member. I paid for my friends membership to save costs of transferring the title and saving time to look for a different notary service when you FAILED ME as a 36 year member.

AAA Central Penn

Timothy, I am sorry you feel like AAA has failed you. Our services are for members and when someone is buying a car the fees fall on the purchaser and are determined based on if they are a member or not. Our member fees are $35 and non member fees are $119. So you can see that members do get a big discount by coming to AAA. Thank you for being a 36 year member, we appreciate your loyalty.

Theresa Balas Publicada en Google

5 years ago

Experiencia fantástica: Great people

AAA Central Penn

Thank you Theresa for your 5 Star review. Stop by the week of May 24th for member appreciation week. We appreciate your loyalty.

Joel Harter Publicada en Google

5 years ago

Experiencia negativa: Poor service on two occasions lately

Craig Horlacher Publicada en Google

5 years ago

Experiencia positiva: They're always helpful but they're requiring you to schedule an appointment or call ahead before coming in the store front. I guess they could get very busy otherwise but part of what we pay for with a membership is to be able to walk in at our convenience instead of calling and waiting on hold or fighting through menus to get to the right person.

Daryl Brightbill Publicada en Google

5 years ago

Experiencia fantástica: Always was happy Whith the services provided

AAA Central Penn

Daryl - we are always happy to hear that our members are happy with the service that they receive at our office. Thank you for taking the time to review your services.

Christopher Widdowson Publicada en Google

5 years ago

Experiencia fantástica: Very helpful and courteous.

AAA Central Penn

Thank you for the 5 star review and kind words. It's our pleasure to assist you!

Trevor Snyder Publicada en Google

5 years ago

Experiencia fantástica: Super quick, got off the phone with dispatch and was told it would be about an hour. I locked my keys in my car and had milk and other groceries. 20 minutes later the driver calls and tells me he will be there in 7 minutes.

AAA Central Penn

Thanks for the 5 star review and great feedback about our Emergency Roadside Assistance. Our teams are here for you whenever you need us!

Jim Schuck Publicada en Google

5 years ago

Experiencia negativa: Really disappointed with the service, as a member for years, I stopped to transfer a title as the buyer lived in the area, drove from Harrisburg to Lebanon only to be unable to finish the transaction because I had a copy of the POA, Not the original (original was kept by PENNDOT when getting the title). I asked them to call the Camp Hill AAA which did the POA, to no avail. Ended up going to a local tag facility in Lebanon which did the transfer in 10 minutes. I subsequently spoke with the AAA camp hill office and they indicated a copy should have been fine. Very disappointed, but they also.lost a member as the buyer of the vehicle was going to join...until they refused to do the totle and tag work.

AAA Central Penn

We are sorry we were unable to assist you and your buyer with the title transfer. Unfortunately, we are required, by PennDOT, to view the original documents to complete any transaction. We do apologize for the inconvenience as we were unable to connect with the processing agent and assist you with securing your original forms. While we never want to not assist a member or customer, we must adhere to the standards. Failure to produce the original document is a frustrating and disappointing matter for everyone involved.

Heriberto Pacheco Publicada en Google

5 years ago

Experiencia fantástica: Service good food

AAA Central Penn

Thank you for the 5 star review.

Vincent Ringer Publicada en Google

5 years ago

Experiencia fantástica: For travel, automobile, and local events ticketing, AAA can't be beat. The dedicated agents there are excellent in service and almost like old friends.

AAA Central Penn

Vincent - thank you for your 5 star review we appreciate the kind words. We look forward to seeing you back in the office.

James Morrissey Publicada en Google

6 years ago

Experiencia fantástica: Member for 25 years, lots of services well worth a membership

AAA Central Penn

Thank you for your loyalty - we appreciate you taking the time to leave your 5 star review. We are continually looking at ways to enhance your membership experience.

Debra Campbell Publicada en Google

6 years ago

Experiencia fantástica: I was extremely happy with my AAA experience. They charted everything and it helped immensely.

AAA Central Penn

Debra - Thank you for your kind words, we appreciate you taking the time to leave your review and are happy that we were able to assist you with your needs.

Dianne Dyer Publicada en Google

6 years ago

Experiencia fantástica: Very helpful, got car insurance at a terrific rate.

AAA Central Penn

Dianne - thank you for the 5 Star Review!

Michele Allen Publicada en Google

6 years ago

Experiencia fantástica: Renewed my membership. Very nice people at counter.

AAA Central Penn

Michele - thank you for your 5 star review and compliment. We appreciate you taking your time to let us know how we are doing.

Dennisse Reyes Publicada en Google

6 years ago

Experiencia fantástica: I call and they answer me. And when I went to AAA help me out. Thank you.

AAA Central Penn

Dennisse - Thank you for the 5 star review. We appreciate you taking the time to rate your service.

Mike Banko Publicada en Google

6 years ago

Experiencia fantástica: Excellent service with a smile.

AAA Central Penn

Mike, Thank you for taking the time to leave your 5 Star Review. We appreciate you taking the time to let us know you had a great experience.

Penny Keller Publicada en Google

6 years ago

Experiencia fantástica: The lady at AAA was very helpful when I was purchasing a AAA account for my sister that resides in a different County than what I live. I thank her for being very efficient and courteous while helping me with this. I always enjoy going to the AAA in Lebanon PA because they're always very patient and very kind.

AAA Central Penn

Penny - thank you for taking the time to leave your 5 star review. We really appreciate the feedback.

Elizabeth Overton Publicada en Google

6 years ago

Experiencia fantástica: Knowledgeable

AAA Central Penn

Elizabeth - thank you for taking the time to leave a review. We appreciate your feedback.

Daniel Light Publicada en Google

6 years ago

Experiencia fantástica: Very helpful with everything.

AAA Central Penn

Daniel, Thank you for taking the time to leave your 5 star review. We appreciate your feedback.

Lydia Publicada en Google

6 years ago

Experiencia fantástica: They were very helpful with a car title transfer, registration an plate for purchasing vehicle

AAA Central Penn

Lydia, Thank you so much for taking the time to leave your review. We appreciate your feedback.

Joseph Shuey Jr (Tweet) Publicada en Google

6 years ago

Experiencia fantástica: Great service

AAA Central Penn

Thank you so much for taking the time to give us a 5 star review. We appreciate your feedback.

R. L. Fry Publicada en Google

6 years ago

Experiencia fantástica: Always helpful!

AAA Central Penn

Thank you for your 5 star review. Your feedback is important to us and we appreciate the time you took to review your service.

Bruce Chadbourne Publicada en Google

6 years ago

Experiencia fantástica: Great helpers here.

AAA Central Penn

Bruce - Thank you so much for the 5 star review! We appreciate you taking the time to review your service.

Timothy Session Publicada en Google

6 years ago

Experiencia positiva: Very helpful

AAA Central Penn

Timothy - Thank you so much for the 4 star review. Our goal is to that you are Totally Satisfied with your service! We appreciate the time you took to give us a review and we hope the next time you stop in we can earn the 5th star. Thanks again!

jackie vain Publicada en Google

7 years ago

Experiencia fantástica: Renew my tags, totally forgot AAA Does this. Fast ,easy, out the door.why pay more at a fast tag place..Hurry on over...I did.

AAA Central Penn

Jackie - Thank you! We really appreciate you taking the time to give others feedback on your service. 5 stars - thank you.

Floyd Adams Publicada en Google

7 years ago

Experiencia negativa: Like most AAA staff is kind of rude and unhelpful

AAA Central Penn

Thank you for taking the time to post a review of your visit to our office. I am sorry that your experience resulted in a 1 star rating. I was unable to locate your visit to our office to see if we may be able to determine what resulted in the 1 star rating. Should you wish to elaborate please feel free to call the office and ask to speak with the office manager or assistant manager.

Autumnkat Publicada en Google

7 years ago

Experiencia fantástica: Very helpful. Pleasant staff. Plenty of parking.

AAA Central Penn

Thank you for your 5 star review. We appreciate the time you took to review our service. Our goal is that you are totally satisfied with your service. Thank you.

BEVERLY MARTEL Publicada en Google

8 years ago

Experiencia fantástica: Helpful

AAA Central Penn

Beverly - Thank you for your 5 star review. We appreciate you taking the time to give us your feedback. Our goal is that those visiting leave totally satisfied with the service that they received.

Mary Nace Publicada en Google

8 years ago

Experiencia fantástica: Helpful, friendly service.

AAA Central Penn

Thank you for your 5 star review Mary. We appreciate you taking the time to give us your feedback.

Karl Sperlich Publicada en Google

8 years ago

Experiencia fantástica: Very helpful

AAA Central Penn

Hi Karl, Thank you for the great review! We're glad to hear that you're Totally Satisfy with the service that you received at the Lebanon AAA office. Be sure to set aside some time with one of our Insurance Agents to have your insurance policies reviewed for the New Year!

John Koesseian Publicada en Google

8 years ago

Experiencia fantástica: Extremely helpful with so many areas involving travel, and all clerk's are noteries.

AAA Central Penn

Thank you for the 5-Star Review John! AAA strives to Totally Satisfy our Members with each service they receive. Be sure to set aside some time with one of our Insurance Agents to have your insurance policies reviewed for the New Year!

Cornel Weber Publicada en Google

8 years ago

Experiencia fantástica: Good Service

AAA Central Penn

Thank you for the 5 star review! We appreciate your AAA Membership and hope you come back again soon!

William Haupt Publicada en Google

8 years ago

Experiencia fantástica: Great staff , helpful staff

AAA Central Penn

Thank You for the 5 STARRR Review William!!

Jerilyn Wyatt Publicada en Google

8 years ago