Ron's Driving School
Información sobre Ron's Driving School
Horario de apertura
- Domingo: (closed)
- Lunes: 12h-18h
- Martes: 12h-17:30
- Miércoles: 12h-18h
- Jueves: 12h-18h
- Viernes: 12h-18h
- Sábado: (closed)
Driving is not something that you can just learn through books, online materials or through mere discussions with other drivers. You need to practice driving as well and this is what is going to make you a real driver.
I am a teenager how do I get my California Learner’s Permit? To obtain the California Learner’s Permit, you must be at least 15 1/2, but under 18 years of age and have completed a DMV approved Driver Education.
Practice makes perfect! We know you’ve heard that before, but it’s especially true with driving. It can be a little nerve wracking too, but there are ways you can prepare that will help you pass that test on your first try. Here are some helpful tips.
Sir Ron has been a big help for me especially for first time drivers. Took my written test last year and passed it. I immediately called Sir Ron to help me with behind the wheels. He was very patient and knowledgeable. He made sure I was confident enough before I took the actual test. I passed my behind-the-wheels the first time with no mistakes. Thank you so much!
Amazing!!! Joe was amazing, he was extremely helpful and easy to talk to. It was comfortable driving around with him and he gave amazing tips!! I took my test within 6 minutes and got 1 mistake.
Ron is the best! I had 2 other instructors from a different driving school before him and did no really learn much. Ron is very good at building your confidence on the road. He is very patient, professional and knowledgeable. He was highly recommended by my niece and I highly recommend him too!
Definitely ask for Lindsey! She’s so amazing and nice and I passed my behind the wheel thanks to her! She teaches you everything you need to know and even has you practice the routes. She will see what you’re struggling with and helps you practice it until you get it down! She’s super patient and and you will definitely learn a lot! As long as you listen to her advise and watch the videos you are pretty much guaranteed a pass! Thank you Lindsey!!
Ron’s Driving School has helped me out tremendously. I took a 2 hour driving lesson last week. It cost $90.00 for the lesson. Kimberly was my driving instructor. She really made me feel comfortable behind the wheel and made sure I was ready for my test. And just this morning I passed my driving test. I highly recommend Ron’s Driving School.
My son took a two-hour lesson from Ron himself. Ron was very professional and extremely nice. His staff that helped us and took our payment over the phone was very nice friendly and helpful. We had tried one other school prior to Ron’s driving school, they said they were full and refused to look past the current week for an appointment.
I find it extremely unfair that there are several other positive reviews for Ron’s driving school but it is not counted in his total overall review. This is a great driving school and my sons driving ability improved tremendously after just two hour lesson. Ron deserves all five-star reviews.
Ron’s Driving School did a great part in getting my driver’s license, the instructors have the “care and patience” that iam looking for. Every instructor is so nice, very professional. They help me build my confidence. I was more motivated to learn, I would definitely recommend this driving school to my friends. Thank you Ron’s Driving School!!
Ron's Driving School: Opiniones
Experiencia fantástica: My driving instructor Joe was the best. Didn’t make me feel under pressure while teaching me everything I needed to know. Passed my behind the wheel test thanks to Joe !
Experiencia fantástica: My daughter just passed her driving test (on the first try)! Ron's Driving School was very instrumental in making that happen. Her last two hour session was with Joe. He took her through the potential route that the DMV takes for the driving test. He gave her so many helpful pointers. He boosted her confidence. Our experience with Ron's Driving School has been very positive.
Experiencia fantástica: Amazing experience well worth the time spent, big thanks to my instructor Ron. Great guy, good sense of humor and overall fantastic leadership. I recommend personally
Experiencia fantástica: My daughters instructor, Joe, was very kind and chill. He showed my daughter the routes and although he said she was a very good driver, she learned a lot from him that helped her pass her driving test. He was always on time and created a comfortable environment. Highly recommend!
Experiencia fantástica: Highly recommend if you are trying to get your license! Joe is a lot of fun as a teacher and offers everything you need to pass your test, so if you can, ask for him. Ron also does a great job at teaching you all there is to know about driving! Can't wait for my next lesson
Experiencia fantástica: i had joe as the driving instructor, very good instructor and he was very helpful and informative the whole time! definitely recommend his wisdom on the road !
Experiencia fantástica: I had a highly informative and helpful experience with my instructor, Joe Huntoon, while preparing for the DMV official test. His teaching techniques emphasized caution and awareness, creating a stress-free environment behind the wheel. Joe's great personality and chill demeanor made the learning process enjoyable and effective. Highly recommend his instruction.
Experiencia fantástica: Joe is the best instructor you can have!!! He helps you so much I got my license with two errors on the test and he took me on the exact route they took me on. He is super sweet and never gets mad and makes you feel safe and comfortable! I recommend 100%
Experiencia fantástica: 10/10 best instructor is Joe. He taught about literally everything in a good fashion. He didn’t yell or anything. Definitely try to request him because it will be worth it
Experiencia fantástica: Joe Huntoon descended from the heavens to offer his blessings for those that desire to become the best driver. Having this man as your driver instructor will increase your chance of passing the behind-the-wheel test. Worth it.
Experiencia positiva: The first lesson my teen had was with Ron. She learned alot and had a great experience. Today the female instructor that showed up was rude and even had an attitude with me. I stated that the appointment I thought was 1/2 hour later. She snapped no its at 4:30, I quickly shut the door and went to get my child as to not make her wait. She left my front porch saying "whatever" very loudly on the way back to the training vehicle. My teen came home in tears. This is not the service we have previously had with Ron's Driving School. I hope there is some effort made to right this wrong.
Experiencia fantástica: Ron’s driving school is very helpful for when you’ve just started to drive all the way to right before your driving test. The instructor i would recommend would be Joe as he is very helpful and explains things clearly and throughly.
Experiencia fantástica: I passed thanks to Ron’s driving school and my instructor Joe! Best Service, never had any trouble making appointments. Joe you rock - From lil “Mclovin”
Experiencia fantástica: I passed my driving test thanks to Rons Driving. If i had to recommend an instructor to schedule a driving lesson with, itd be Joe. Not only is he good at teaching, but hes also a really nice guy.
Experiencia fantástica: Ron was patient and gave very helpful advice! I was able to pass my driving exam on the first try, and I feel like a much safer driver.
Experiencia fantástica: I passed thanks to RON’s Driving School! Make sure to call ahead to see if they have the time you are looking for before paying and pay after the appointment is confirmed to confirm. Instructor was on time, polite and very helpful!
Experiencia fantástica: Great driving school overall, nice instructors and had an awesome time!
Thank you Simran for your trust and the positive feedback. We apprecite it!
Experiencia fantástica: My experience with Ron’s driving school was top tier! I was lucky enough to have an amazing instructor, Joe, who greatly helped prepare me for the drivers test! His instruction was thorough and adequate to provide me with the skills and intuition to pass my first time! Thank you guys!
We're really grateful and appreciate you taking the time to share your experience with us. Thank you!
Experiencia negativa: Horrible service, the instructor was on the phone for a long time, She was rude and didn't seem to have any experience training teenagers. I would demand a refund, but honestly, the bad review is better for others to keep in mind before calling them to train their young drivers
Hi Ruben, We apologize to hear about your Roselyn's experience with one of our Instructors. Thank you for bringing this matter to our attention. We would like to hear your feedback in person, so we can make things right. Please give us a call at 209-830-0800. Sincerely, Ron's Driving School 209-830-0800
Experiencia fantástica: Joe is a very friendly, funny instructor. Had different driving teachers and by far the most enjoyable, the 2 hours is supposed to be boring but joe makes it very enjoyable, his teaching is very affective and ended up getting 0 errors on my driving test
Experiencia fantástica: Helped me pass first try. Excellent school! Joe was a great instructor.
Experiencia fantástica: i have an adult behind the wheel driving lesson with joe. he is very helpful, patient and care abt his student.
Experiencia fantástica: Great instructors Ron and Lindsey do a very good job 10/10!
Experiencia fantástica: I had the best instructor ever I followed his teachings and I passed my test on the first try am so so happy
Experiencia fantástica: Highly recommend Ron's Driving School. The receptionist was always very friendly, promptly respond and stay in communication with you. My daughter's instructor was Joe and she (we) really liked him. She liked him so much she requested him for each of her lessons. He made her feel comfortable and he gave her wonderful instruction. She passed her test with flying colors.
Experiencia fantástica: I just passed my test thanks to Ron's Driving School! I did two of the Adult Driver Training sessions as well as using their lovely new car for the Driving Test Assistance lesson. My instructor was Joe who was very friendly and patient teacher who helped calm my driving nerves. Ron himself is also very friendly as is the lady on reception who was very accommodating and helpful when I called. They really care about their student's success and safety. I recommend this company to any new drivers or someone such as myself who is coming from a different country or state and wants to earn a California driving license.
“Congratulation on passing your Driving Test! We are glad that you enjoyed your experience with Ron's Driving School and it means a lot to us. We will continue to provide quality service to all who wants to learn how to drive and pass the test. Thank you Amanda for taking the time to share your review. We appreciate it!
Experiencia fantástica: i had 3 instuctors. ashley, lindsey, and ron. Ashley and ron were amazing instructors, and very clear. Im going to be honest, i didnt like lindsey. I felt as if she was slamming my breaks for almost no reason and it was on my third lesson making me feel nervous. But then again i really liked ron and ashley and they improved my driving a lot. I also passed my drivers test first try. Would definetly reccomend
Experiencia fantástica: the best of the best!
Experiencia fantástica: I really enjoyed my lesson with Joe Hunt ! Awesome instructor, passed with zero points the first time !
Experiencia fantástica: Joe was an amazing instructor I really learned a lot from him and passed my drivers test on my first try! Amazing Service!
Experiencia fantástica: Fantastic instruction! Joe was my son’s instructor and made it fun and easy for him to pass the first time! My son said Joe kept it easy to understand and “didn’t yell like you do, Dad”… Thanks Joe and Ron’s driving school! :)
Experiencia fantástica: I highly recommend ron's driving school. I had Ashley, Joe ,and ron,and they were all so nice ,fun,and patient. They truely knew how to make me a nervous, scared driver become comfortable behind the wheel. In a short amount of time i was able to learn from zero and now I passed my drivers test all thank to rons driving school .
Experiencia fantástica: Joe Huntoon was my instructor. He was awesome, very vocal and encouraging. He made it and really fun experience while also teaching you along the way. Go for Joe he’s the best!!!
Experiencia fantástica: I RECOMMEND JOE!!!!! i took all 3 of my lessons with him, at first i was nervous being behind the wheel but he was very nice and helpful. by the second lesson i felt like i was ready to take my test! he is definitely the best instructor out there!
Experiencia fantástica: My daughter had Joe for her third driving lesson. He is a very good instructor. Her driving was noticably better after Joe's lesson. He was clear with her and communication was good. He was encouraging to her and that made her more confident in her driving abilities (which helped with the test) He prepared her well for the test and she passed the first try !!
Experiencia fantástica: My instructor was joe and he made me feel very comfortable while driving. He took me through all the routes the driving instructor might take me, he pointed out my weaknesses and told me ways to overcome them. Great teacher in general.
Experiencia fantástica: Amazing service really calm environment and fun classes.
Experiencia fantástica: Great place to learn! Had two lessons where the instructors helped me build up my confidence and showed me some very useful tips on how to pass my driving test! The next week after my lessons, I passed with flying colors!
Experiencia fantástica: they’re so patient and make the lessons fun i passed my test on my first try!
Experiencia fantástica: Ron’s driving school is the best choice I’ve made I give big thanks to my instructor joe because if it wasn’t for him having patience and believing in me I don’t think I would have got this done by myself he is a very good instructor always hyping me up and never makes the lessons boring, thanks so much for helping me pass and believing in me.
Experiencia fantástica: Lizzy was a great help and such a patient person while advising me on skills and road instruction! Highly recommend! Thank you
Experiencia fantástica: I had Joe Huntoon as my instructor for all three of my lessons and he is truly the best instructor out there! He was so helpful and patient with my driving. Also, he was very social and I really enjoyed my time learning how to drive. Definitely ask for him, trust me. You won't regret it! 10/10!
Experiencia fantástica: I am so glad we chose Ron’s driving school. I highly recommend them. Joe and Ashley were both great instructors!
Experiencia fantástica: I highly recommend Ron's Driving School. My daughter passed her driving test yesterday, first attempt. She had Ron as instructor. He was awesome and prepared her well for the test. Could not ask for a better instructor. Worthy of a drive from Livermore.
Experiencia fantástica: My instructor was Joe and he taught extremely good while not making the experience boring. After the lessons from him I felt really prepared to take the behind the wheel test and I passed with a perfect score. I highly recommend Ron’s Driving School for beginners and for people who want to have a perfect score on the behind the wheel test.
Experiencia fantástica: joe huntoon was a great instructor showed helped me be prepared for the test and i passed would recommend
Experiencia fantástica: It was very easy to schedule the lessons and the instructors are very good. Thanks to them I was able to pass my test.
Experiencia fantástica: I had a great Experience with Joe Huntoon really brought the best out of me and I appreciate him and was a fun and helpful great all around!
Experiencia fantástica: I had Ashley my first two sessions and then Joe for my third. Both of them were very helpful and patient. I was able to pass my test on the first try. Really recommend!
Experiencia fantástica: I got the chance to meet three instructors. Lindsey, Joe, and Ashley were all very nice people who helped me pass my behind the wheel the first time. Joe in particular was very funny, my lesson with him felt much shorter than two hours.
Experiencia fantástica: My instructor Joe was a very clam and easy to talk to. He gave great tips and instructions though out the session. Highly recommend Ron's Driving School for beginners.
Experiencia fantástica: 10/10 would recommend! Just passed my test today! My instructor for all 3 lessons was Joe, very good teacher and funny guy, prepared me well for my road test!
Experiencia fantástica: My instructor was Joe Huntoon :) really good at making the driver feel comfortable and in giving guidance. I look forward to another lesson hopefully
Experiencia fantástica: My instructors were Ron and Joe. Both of them were super helpful and made the lessons enjoyable. Really helped me pass my license test and showed me how to drive well. Would recommend .
Experiencia fantástica: I enjoyed this program and would suggest it to others that want to learn how to drive.
Experiencia fantástica: 10/10 driving school! Joe Huntoon is by far one of the best driver instructors! definitely recommend
Experiencia fantástica: I don’t think I would’ve pass if it wasn’t for joe he is the best driving instructor that Ron’s have he has help me a lot and in the most simple way possible and made jokes to make sure that I felt comfortable driving thank you joe for helping me pass my driving test today
Experiencia fantástica: Got my license easily with Ron's. 10/10 best driving school in the area. Joe Huntoon is by far the most chill and educational driving teacher there is in the 209. Much love. See y'all on the road!!!
Experiencia fantástica: My son passed his driving test on the first time with zero errors. Joe Huntoon was great. My son said he made learning fun. Highly recommend.
Experiencia fantástica: I had Joe for two of my driving appointments and he helped a lot. I just took my driving test and passed . He was very useful to get ready for my test
Experiencia fantástica: I just took my drivers test and passed on the first time thanks to Joe. His patience and great communication skills led to me having more confidence on the road!
Experiencia fantástica: My instructor was Ron and I just passed my driving exam today! I had 4 lessons and dmv assistance, all of of which had me very prepared for the test. As a student driver, I had many questions during my lessons and Ron was always ready to answer them. He provided great tips and instructions, even for topics that aren’t covered on the Tracy Driver’s Exam such as using the freeway, parallel parking, and three point turns. We also went over the various test routes and what to do in different scenarios that could happen on specific streets. Today, my examiner took me on one of the test routes we practiced, and because of all the prep I had, she said “I was very comfortable with your driving.” I chose Ron’s Driving School because my uncle had Ron as his instructor nearly a decade ago, but anyone looking at these reviews should too. It’s clear that he has a lot of experience teaching and provides his students with the necessary skills and more
Experiencia fantástica: I just took my drive test this past Monday, and I had Joe Huntoon from Ron’s as my instructor for my lessons beforehand. He was really great, good with tips and instructions and really genuine. Couldn't have passed without him.
Experiencia fantástica: Only had 1 month and 2 weeks of driver’s training and I passed on my first behind-the-wheel test I had Ron as my instructor and all I can say is that he’s very nice and patient to his students.
Experiencia fantástica: Joe and Ron went above and beyond to help me pass my test. Very dedicated in teaching driving skills . After the lessons we would review the areas that I needed practice on. Office staff was friendly and courteous . Maria always made appointments that worked around my schedule . I highly recommend Ron’s driving school!
Experiencia fantástica: I had a great experience overall with this driving school. My favorite instructor was Joe Huntoon, i was so nervous to drive at first and he was super patient with me and made driving fun and comfortable, i highly recommend Joe and thank you for teaching me how to drive !
Experiencia fantástica: He does a good job explaining how to best pass the driving test, maintains a genuinely friendly attitude, and with Ron's guidance, I was able to pass the test first try. I recommend this service heartily.
Thank you for your feedback! We appreciate it very much!
Experiencia fantástica: Ask for Mr. Joe Huntoon he was an excellent driver instructor. He is very calm and patient no matter the student's driving skills. You learn everything from parking, how to cross intersections, and even how to drive on the freeway the lesson also includes written diagrams at the end. I promise your time will be used efficiently and you learn lots of new tips and tricks to make you a safe driver. Lastly if Mr. Joe is not available ask for Lindsey Gordon I also had a great experience with her as well.
Thank you Sandra for your positive feedback! It is our aim to provide excellence in driving instruction and make each lesson a fulfilling experience for every student that enrolls with our Drivers Training program. Thank you for choosing us. Drive safely.
Experiencia fantástica: I had Joe for all 3 sessions and he was great. Very patient. He prepared me for everything I needed to know and I just passed my driving test today. Highly recommend
Experiencia fantástica: Ron’s driving school helped me become better on the road by knowing what will be on the upcoming drivers test and showing me what to do while driving on the road with safety precautions. He was very nice and had good communication through the driving courses. He made sure even before the test that I knew everything he showed me and made sure I will do good. It was up too me too show them what I have learned on the test and I got 0 mistakes thanks to Ron’s driving school. I hope everyone can pass there driving test like me, good luck!!!
Thanks for the positive feedback!
Experiencia fantástica: I highly recommend this driving school
Experiencia fantástica: Excellent training, very professional. They provided realistic expectation throughout and detailed critique. Would recommend!
Experiencia fantástica: My driving instructor, Jason Huntoon, was cool to talk to and really helpful when teaching me to drive with a lot of good tips . Within 2 lessons I was ready to take my test and it was nice being able to use the car I practiced in on my driving test.
Experiencia fantástica: Experience was great from the beginning- they always returned calls. There were no surprises. They explained the process well and everything went according to plan. Even with covid- they made sure my daughter was safe in the car and always masked. Daughter passed her license with only 2 errors and they were super minor (seasoned drivers do these things on the regular!). Just wanted to say thank you!
Experiencia fantástica: I am a new driver. I had a lot of anxiety going behind the wheel and even thinking of driving before I took Ron’s Driving School. Ron was very professional and overall a great teacher. He pointed out each one of my mistakes, and we fixed them on the spot. I take my driving test in week 1 and now I’m not scared of driving and I’m 100% confident that I’m going to pass. If you’re looking for a driving school, this is the one to choose. Thanks Ron.
Experiencia fantástica: My daughter had her first 2 hour session, her instructor Lindsay was awesome! Also the receptionist who booked the appointment was very helpful.
Experiencia fantástica: Thank you for being patiently preparing my son with his DMV behind the wheel test, now he is officially a Californian driver with license...
Experiencia fantástica: I had Ron as my instructor and he helped me learn driving in less than a week (in three lessons). He is a very patient and informative instructor who pointed out all the mistakes in my driving which then, helped me learn from them. This driving school was also very flexible with their appointments which made me able to take my drivers test before my permit expired. Ron was also very helpful on the day of my test (like two hours before the test) which made me feel less nervous and more confident to take the test. We even drove around the area of the dmv so I could get used to the streets. I passed on my first try with 0 errors. If you're undecided on which driving school you want to go to, I'll highly recommend Rons Driving School and the lead instructor, Ron.
Experiencia negativa: The receptionist was belittling, and lacked professionalism. She kept talking over me and saying that "I didn't understand," without taking into account my concerns as a customer. I called the establishment one day before my appointment to confirm whether, or not I was able to use the driving instructor's car on the day of my test, otherwise I wouldn't need the driving lessons. Unfortunately, they weren't in on the Friday after Thanksgiving and didn't have anything on their website to explain that. The receptionist kept talking over me while I tried to explain my standpoint and concerns. I wasn't told who my driving instructor was throughout this entire experience, or their policy that I NEEDED the driving lessons in order for the driving instructor to allow me to use their car for the DMV test. Which I believe should be plainly stated on their website. In the end, I canceled my appointment and she hung up the phone on me. I can't comment on the instructors themselves, however the communication within the company is confusing and lacks clarity.
Sorry to hear your experience today. My name is Ron and I am the owner the business. Based on the communication I received from the receptionist. You were schedule today for your 1st lesson. The receptionist called you to confirm, but you didn’t want to confirm this appointment unless the Instructor will accompany your for your Driving Test on Tuesday. We apologize for the misunderstanding. Apparently, it was not clear to you that we can only confirm the appointment for your Driving Test after you 1st lesson (Adult Drivers Training). It will be based on the Instructor’s feedback after your appointment today if you are ready or not for your Driving Test. Our main goal is to help our students learn and get their Driver’s License but also making sure everyone is safe. Especially during the Driving Test with the DMV Examiner. We are sorry you decided to cancel your appointment before 2pm today. Our website explains the service requirements for Driving Test Assistance, please find the link here https://rondrivingschool.com/dmv-road-test-assist-how-it-works/. We thank you for giving us this opportunity to convey our message and our mission for teaching our students safety first. We hope you find the best Driving School in town that meets your needs. Take Care!
Experiencia positiva: If you want great quality driving lesson go to Ron driving school. They will help get your driver's license
Experiencia fantástica: My overall learning experience was excellent. Passed behind the wheel test on first take. Ron's a legend. God bless guys.
Experiencia negativa: Hello! There are instructors who speak Spanish, I urgently need a driving school that can speak to me in Spanish please!
Experiencia fantástica: Great service and all around learning curve. Scheduling was flexible and were even willing to pick me up at a different location for one of the lessons due to inconvenience. Passed the dmv test on the first attempt.
Experiencia negativa: Called during working hours on July 23, 2018. No answer, left message. As of July 25th no call back.
Sorry to hear that, we received a lot of phone calls especially this time of the year when Teens are on their summer break but we promptly return the calls. If you have left a message and did not received a phone call back, it could be your message or phone number on the voicemail was not clear. That could be the possible answer. Hope you find a driving school that deserve your 5 star. Thank you!
Experiencia negativa: Ron was terribly irritating me as he kept his hands on the wheel every second and gave me no room to try and drive myself, I drove for one hour instead of the two I paid for, he would not stop telling me when I made the same mistake as before, and he took it as a joke when I said I was frustrated, So I wasted $100 because Ron refused to let me try to drive by myself, waste of money, I'll be driving elsewhere.
Hello Saba, First of all, I would like to thank you for scheduling a Drivers Training again after signing up with different driving schools. Based on your records, the Instructor tried so hard to teach you how to drive a straight line and it seems that you keep going towards the other lane. So to be safe the Instructor have to assist you with the steering wheel to make sure that you both are safe. We have been training so many students and the one key to learn fast is to follow the Instructor. Hope you find a driving school that would be able to provide you what you want and how you want the training be. Thank you!
Experiencia fantástica: Always good.
Experiencia fantástica: I Initially wrote a review stating that they didn't show up- my daughter gave me the wrong time information. Her instructor arrived on time. Thank you to the admin that called me and informed me.
Experiencia negativa: didn't have a need for their service. BUT a car with this business advertisement clearly posted on it was seriously driving a speeds well over the posted limit... I5 is posted 70 and in some spots 65 so going 78+ and changing lanes erratically is NOT a company I would use
Thank you Ms Peggy Andrews. It is quite amazing for someone to drive at the same time calculate the speed of the other cars around. In case you don't know our magnets have been stolen many times. Thank you and im sure you will never need our service so thank you and god bless.
Experiencia negativa: Very disrespectful staff, driver never showed up, and was not returned my call on time. Deserves NO stars. Would recommend mission driving school instead of this garbage
Hello Vera Beltran, Sorry to hear your comment. Just wondering why we don't recall your name or last name or anything that we had business with you recently or any given time. We have dealt our customers complaint and strive our best to resolve them. If you are commenting for someone else's case, please call our office so that we can clarify the matter with you. We understand that platforms like Google is the easy way to voice out customers complaints and that is totally fine as long as you are referring the matter to your own case. Thank you for reading this message and more power to you
Experiencia negativa: HORRIBLE service , called over 20 times during OPEN hours and got a call back days later , only to be EXTREMELY disrespected by staff and was ROBBED of my money, driver NEVER showed up and was given NO notice
Hello, This is in response to your complaint. Again, we apologize for the inconvenience this may have caused you. Our office was CLOSED Friday, August 11, 2017 our voicemail also says that the office was CLOSED. However, all our scheduled appointments are confirmed for that day, we made sure we call our students to remind them the day before about their training appointments. At around 10:16am Friday, our office received a voice message from you about rescheduling your 11:30am appointment because you don't have your permit. So when the instructor received the cancellation notice, they don't call you to verify the cancellation due to the fact that the message is sufficient enough for them to know not to come to pick you up for the training. We didn't received any other messages from you. You finally spoke to the person in the office on Monday 8/14. The staff tried to explained to you courteously about the closure on Friday and the cancellation message you left in our voicemail. She also explained our policy of same day cancelled appointments of $45 The staff of course was not disrespectful in any way, she was just trying to explain the situation. Of course we understand that you already had your reasons. We understand that teens like you are eager to start your training sessions. That's why we try our best to accommodate everyone to get their training scheduled and confirmed. We are sorry to hear that you felt that you were ROBBED. Our office will not do anything that would compromised our business or any way we would do such a thing to our customers. The office staff was not given a chance to speak to you to work things out because you keep repeating your complaint and not even hearing our side. Of course we understand your feelings. Thank you for reading this message and the opportunity for us to let everyone know our side of the story. Our office will keep the voice message you left us on Friday. We hope you find a good driving school in town and be able to get the training you need.
Experiencia fantástica: I learned a lot of useful information from my lesson and would recommend taking one for any extra help on driving and/or preparing you for the test.
Experiencia negativa: Very good handling new drivers for old mans
Experiencia fantástica: I booked 3 sessions of driving lessons, passed the DMV behind the wheel test first try. The driving coach was fairly patient.
Experiencia negativa: never showed up to my session good thing i didnt pay yet... when i wanted to cancel the session the office was closed, how are you going to have your office closed when you do the driving behind the wheel on weekends... VERY UNPROFESSIONAL
Hello there yes we did not show up because the training was not confirmed either you did not provide us a credit card to hold for your appointment.
Experiencia fantástica: Great experience. Always quick to return my calls or emails. Instructors always showed up on time. Helped my son pass his behind the wheel with no errors on the first try.
Experiencia negativa: Very bad customer service , they don't have their hours of operation online when u call them to confirm your appointment they don't call u back. Very unprofessional.
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