Defensive Driving Academy

Defensive Driving Academy
4689 West Chester Pike
19073, Chester
+1610-353-2047

Horario de apertura

  • Domingo: (closed)
  • Lunes: 9h-15h
  • Martes: 9h-15h
  • Miércoles: 9h-15h
  • Jueves: 9h-15h
  • Viernes: 9h-15h
  • Sábado: (closed)

Join our PennDOT certified driving school for comprehensive lessons and license testing. Book your appointment today for safer driving!

Need a Teen Insurance Discount? Want to find out how the discount can pay for driving lessons? Sign up today and let Defensive Driving Academy teach your student techniques for city driving, highway merging, parallel parking, pulling in and out of shopping center parking spots, and much more!

The Defensive Driving Academy is committed to helping new drivers, as well as those already licensed, to improve their driving skill set. At DDA, we refer to ourselves as Coaches not Instructors. Why? Because Instructors typically present material to be learned, guide through the process, and perhaps answer questions. Coaches, on the other hand, carefully evaluate an individual's strengths and weaknesses, then methodically teach to improve the most blaring deficits and missing fundamentals first. While other schools may teach the same techniques to every student, DDA Coaches are highly trained, detail oriented professionals who prioritize what they teach and make sure the most important missing skills are always addressed first.

Our team is passionate about safe driving! Of course we are excited about teaching students tried-and-true, standard driver's ed methods, but we are even more excited about teaching our proprietary anticipation-based techniques and concepts. DDA Coaches are really good at training young drivers today so they retain forever, addressing distracted driving, new driving laws, and 21st century traffic. More importantly, our Coaches are exceptional at customizing their teaching style to the learning speed of each individual student. The Defensive Driving Academy will absolutely improve one's driving skill set, build confidence, and generate immediate results for our students and their families. From all of us at DDA, we thank you in advance for your cooperation, trust, and patience. Anyone can learn to drive, but only DDA Students will "LEARN TO ANTICIPATE"

"Hey, thanks for teaching Nicole not just the right way to merge onto the highway, but what to do when things get tricky. I would have never thought to teach her that technique, but now I know what you meant when you said driving program vs. defensive driving program... and by making her a right-of-way expert, her decision-making and confidence are so much better. You guys were great!! I'll be sure to tell everyone about DDA."

"I first want to thank all of the drivers that trained and worked with my son Issac. It was one of the best decisions a parent could make before allowing their child to drive a car. I will now start to prepare my son Ian, Issac's brother, for his final class and testing. This is an Awesome Program for anyone looking to drive a vehicle. Second, I'd like to thank all of the Management team and CEO as they will answer any questions or concerns you could have. They will always get back to you. It's a Great team of Drivers and Managers.Thank you for the Great experience."

"Hi, Jennifer. I just wanted to thank DDA so much for teaching my son, Evan Duff, to drive. He was very nervous, and when he started with Jared, his nerves were calmed, and he became confident. Jared has a great way about him. Evan was comfortable with him, and he now has his license. I would highly recommend Jared to everyone."

DDA currently has a limited number of teaching positions available. Ideal candidates are those who enjoy helping people, especially young people, and believe they have what it takes to become that next great DDA Coach. Of course, teaching, instructing, or coaching experience of any kind is helpful, but only a great personality and strong desire to mentor young drivers is required. We offer flexible hours, so you can tell us what days and times are best for your schedule, or you can earn a higher rate by allowing us to create your schedule.

Our starting rates are always competitive, and DDA is the only company that offers time-and-a-half and double-time to its part-time employees. We also offer an unprecedented part-time 401k with 3% match and profit sharing for employees who regularly work 20 or more hours per week. Who knows, you may even qualify for a sign on bonus! If you would like to join our amazing team, check out our opportunity on INDEED to see if you have what it takes to make a difference. Experience how rewarding it can be to create your own schedule and maintain balance in your life!!!

At Defensive Driving Academy, we follow CDC guidelines to ensure our employees, students, and cars are safe. Our Employee health is closely monitored, and DDA is always ready to adjust quickly because safety is our #1 priority.

Our instructors use hand sanitizer before and after every lesson and license test, and every student is given the opportunity to use hand sanitizer before and after as well. DDA cars are equipped with more expensive HEPA cabin air filters, which eliminate mold, bacteria, and viruses.

Defensive Driving Academy, Inc. is proud to be certified by PennDOT to administer Non-Commercial License Testing. We are no longer limited to testing driving school students but can now test almost anyone who needs a license at our facility in Newtown Square or Auto Lenders in Exton.

We are ready to help you succeed and get your PA License Test scheduled in as little as three days. Why wait in line at the DMV when you can Call DDA Today and Test Right Away!!!!

Adults, teens, and parents trust DDA, and our corporate/fleet clients throughout the U.S. demand the same defensive driving "concepts-with-coaching" to systematically mitigate liability and reduce crash rates.

Even brand new drivers find our cutting edge anticipation-based methods and techniques easy to remember and repeat. Our defensive driving certificate programs are taught by talented men and women who effectively communicate, connect, correct, and are passionate about teaching our proprietary anticipation-based methods.

At the Defensive Driving Academy, Inc. we aim to continually bridge the gaps between teaching, coaching, and retraining drivers of every skill level through the following principle:

Defensive driving instruction is not only about teaching vehicle control-ability but is undoubtedly about highly trained motivational DDA Coaches successfully communicating simple "expect the unexpected" or "surprises are coming" concepts and techniques that will reduce crash risk via one-on-one weakness recognition and "excellence requires a coach" fashioned driving behavior modification.

Defensive Driving Academy: Opiniones

4.9/5 (199 Opiniones)
Smith A. Deko Publicada en Google 1 year ago

Experiencia fantástica: I recently completed a two-hour driving tutorial at a defensive driving school, and I couldn't be happier with the experience! The instructors were incredibly knowledgeable and patient, providing clear guidance that helped me feel confident behind the wheel. They focused on essential defensive driving techniques that not only prepared me for my road test but also made me a safer driver overall. Thanks to their effective teaching methods, I was able to pass my road test in Pennsylvania on the same day! I truly appreciate the supportive environment they created, which made the learning process enjoyable and stress-free. I highly recommend this school to anyone looking to improve their driving skills and gain confidence on the road. Thank you for such a fantastic experience!

Nicole Esposito Publicada en Google 1 year ago

Experiencia fantástica: A wonderful program! My girls ended up teaching me helpful tips from their lessons. MaryBeth was a warm and welcoming instructor which helped calm those new driver nerves.

Jean Haines Publicada en Google 1 year ago

Experiencia fantástica: All of the educators were patient and helped our daughter to feel more confident as a driver. We would highly recommend DDA to all new drivers!

Megan Dragon Publicada en Google 1 year ago

Experiencia fantástica: This is the best driving school I have been to! I went to another driving school a few years ago and it was nowhere near as helpful as Defensive Driving; I learned a lot more here than I would have anywhere else. All the coaches I had lessons with were spectacular, especially Vince. I had a lot better practice with traffic, highways (even I-95), and lane changes with Defensive Driving than I did when I went to a different driving school before I started college. Everything is very well organized and you can schedule all lessons through drive scout. The whole process is very easy, helped me finally get my license at 21, and helped me become more comfortable with driving again after having been in an accident with in which I was not at fault before starting college.

chelle bell Publicada en Google 1 year ago

Experiencia fantástica: My son had Jim as his driver instructor and he was phenomenal!!! My son absolutely loved him and was comfortable driving with him and learning from him!! He is always booked because he is such a great instructor!!!! Will definately be back for other kids and reccommend DDA to all my friends-especially newtown square location!!!

Mandy Tshibangu Publicada en Google 1 year ago

Experiencia fantástica: The process from start to finish was very easy. The instructors were patient and helpful. My son learned everything he needed to be a confident driver and passed his test on the first try. They make scheduling very easy and they offer pick up and drop off at your house for ultimate convenience! I would highly recommend this company for anyone!

Lisa Kuesel Traynor Publicada en Google 1 year ago

Experiencia fantástica: This is the second time we have used DDA for private driving lessons for our children. Both times have been exceptional training and well worth it. Highly recommend!

Alison Dyer Publicada en Google 1 year ago

Experiencia fantástica: We loved our experience with Defensive Driving Academy! Their website made it very easy to schedule lessons, and each instructor we had was great. They taught my daughter everything she needed to know for the test, and she passed on her first try.

Jennifer Newton Publicada en Google 1 year ago

Experiencia fantástica: I would highly recommend to anyone!! I brought my daughter here after a bad experience at the DMV. They were very nice, let her practice a few minutes before taking her test and were not grumpy like the DMV employees. The process was very smooth from check in to receiving her license.

Tatiana Melnikova Publicada en Google 1 year ago

Experiencia fantástica: Just passed my test with Defensive Driving! It was a challenge to get on the road in my mid 30’s. I was impossibly stressed and afraid of driving before I started taking my lessons with Defensive Driving. Vince Hickman was my instructor. I highly recommend him! He helped me with my fears of driving and most importantly got me driving on the road. After each session with him I felt better and better about driving. Very professional and encouraging. He did an excellent job of making me feel more comfortable on the road and to help me to pass my driving test successfully.

Mariaah Quinn Publicada en Google 1 year ago

Experiencia fantástica: I do not recall the gentlemen's name, however he was great and very friendly. I highly recommend

Spoorthi Alapati Publicada en Google 1 year ago

Experiencia fantástica: Friendly instructors and helped me to learn parallel parking with ease.

James Collins Publicada en Google 1 year ago

Experiencia fantástica: Defensive driving was such a great experience. The people are very helpful and answered every question I had. Scheduling was easy. They taught my son everything needed to know to get his license. The best part was that my son passed his driver's test on the first attempt. I highly recommend this service for new teen drivers. Avoiding multiple trips to the DMV to retake the driver's test is worth every penny.

Giuseppina Karasavas Publicada en Google 1 year ago

Experiencia fantástica: Overall, it was a great experience. I saw a difference in my teen's driving after just one lesson. I will be using them again when it's time for my youngest to get her license.

Joseph Preisser Publicada en Google 1 year ago

Experiencia fantástica: It was easy to schedule my son's driving test and we were so happy not to have to wait for an appointment at the DMV that was much further out. The scheduler and tester were so kind to deal with and made taking the test as pleasant as possible for a nervous new driver. We would recommend testing at DDA!

Raymond Lindelow Publicada en Google 1 year ago

Experiencia fantástica: We had two great teachers and great knowledge of developing good drivers.

Jessica Reick Publicada en Google 1 year ago

Experiencia fantástica: My daughter had an amazing experience with all the instructors at Defensive Driving Academy, specifically Jessica and Juliana. It was easy to schedule lessons and the driver's test. I would highly recommend for anyone looking for a driving school.

R L Publicada en Google 1 year ago

Experiencia fantástica: Vince was knowledgeable, patient and considerate throughout the courses. One day my son's cell phone was slip out of his pocket and fell under the car seat. He didn't realize it until 30min after the lesson finished. Vince drove back and delivered the phone to us! Troy delivered the last lessons thoroughly and smoothly. My son was confident for the road test and he passed! Overall we had a great experience with DDA and will highly recommend it.

Parmar Publicada en Google 1 year ago

Experiencia fantástica: I would definitely recommend to take a driving lessons from New town branch. They give specific instructions and directions about how the registration process will be. And instructors instruct in correct way make you motivated and ready for exam. Taking exam is good experience too. All are super supportive and wel coming.. special recommendation for my instructor Vince too professional and good teacher !!

caitlyn ManZo Publicada en Google 1 year ago

Experiencia fantástica: the people there were extremely nice and helpful. I took my test there and paid for the package where i got to practice before and get a run through of the test which was very helpful!! they make sure your relaxed and not too nervous!!

Kelly Graham Publicada en Google 1 year ago

Experiencia fantástica: DDA was the perfect experience for our son. The teachers were very responsive when we discussed what we wanted them to cover with him. They communicated well with our son via text for any changes with pick up times. We highly recommend DDA for any teenager.

Russ Wells Publicada en Google 1 year ago

Experiencia fantástica: Very efficient operation. They take the time to make sure you understand all that is required for testing Very positive experience.

Tess Verhagen Publicada en Google 1 year ago

Experiencia fantástica: Terry was very kind and explained the procedure well. The whole test I felt comfortable, and she even corrected a small mistake I made as soon as I made it, so it wouldn't happen again. Great experience!

Neil Arevalo Publicada en Google 1 year ago

Experiencia fantástica: Really good! I had no issues with the staff, my proctor was nice, respectful, and overall a good passager when I was taking my test here. I recommend this place fully!

Joe Selph Publicada en Google 1 year ago

Experiencia fantástica: DDA is awesome and such a great place to have your child learn to drive!!

carlos camacho Publicada en Google 1 year ago

Experiencia fantástica: I was a driver with about 2-3 cumulative hours of driving experience prior to attending the Defensive Driving Academy. I searched up top rated driving schools near me and came across this one. I chose a day that worked for me and got paired up with the dopest instructor ever Vince Hickman. Within 4 (2) hour classes I was able to take and pass my drivers test on the first shot. Cannot recommend them enough!

Carly Wetzel Publicada en Google 1 year ago

Experiencia fantástica: I was apprehensive at the start of my lessons, but the instuctors made me feel confident and clearly showed me what I needed to do. They were very patient and assured me of what I was doing. After just 3 lessons, I was ready and passes with a perfect score, and it was all thanks to the instructors. The test went very smoothly; I loved that I had an hour and a half to practice on the test course right before taking the test. Also, they made parallel parking very simple. They made sure that I had the confidence and skills to drive safely. Thank you so much DDA!

George Cipolloni Publicada en Google 1 year ago

Experiencia fantástica: Second time using DDA for our kids…exceptional experience both times. Made them road ready and both passed their license test the first time

Carrie Moscoe Publicada en Google 1 year ago

Experiencia fantástica: Vince was terrific. 5 star. He did a fabulous job preparing Brooke for her driving test. Brooke felt comfortable and confident. Thank you!

James Caravello Publicada en Google 1 year ago

Experiencia fantástica: Got the 4 lesson plan for our son, with the last one being the driver’s exam at their location. It was worth every penny! Our son said that every instructor was patient, kind and told him the things he needed to work on for the next lesson. They walked him through the exam and taught him how to parallel park in a way that was easy to understand. Dino who gave him his exam was amazing and made our son feel comfortable during the exam. The certificate for our insurance is a huge plus too. He passed his exam and we can’t say enough about DDA!

Reshmy Pradeep Publicada en Google 1 year ago

Experiencia fantástica: Awesome experience! Reasonable pricing, very welcoming and helpful. I would highly recommend.

Padmini Parthasarathy Publicada en Google 1 year ago

Experiencia fantástica: Had a smooth experience for my daughter at DDA . She became confident and would like to thank Mr Vince for his patience and understanding.

Boogati Publicada en Google 1 year ago

Experiencia fantástica: Greg was my driver for all my sessions and was a great instructor. John was my tester and really tried to put me at ease during my drive ng test.

Jenna Rowbotham Publicada en Google 1 year ago

Experiencia fantástica: came in for a test and i’ll never be going back to the regular dmv. the instructor, john, was kind, put my son at ease and made the experience comfortable for an anxious teen driver. thanks!! we will be returning customers with our next 2 kids.

Jennifer Stuck Publicada en Google 1 year ago

Experiencia fantástica: Both of my kids did this program and I thought it was great! Sean Hickey was the best - super responsive and helpful with all aspects of lessons and testing. I would highly recommend!

butch & melissa dalton Publicada en Google 1 year ago

Experiencia fantástica: We had a great experience testing here and wish we knew before we went to the DMV! Way better!!!

Orkida Ndini Publicada en Google 1 year ago

Experiencia fantástica: This 5-star review goes for JOHN! There will never be enough words to describe what a wonderful person John is. John was an outstanding driving license test instructor for my mom. His friendly demeanor and professional approach immediately put her at ease. He explained everything clearly and patiently, helping her understand each aspect of the driving test. His calm presence alleviated her nerves, and his constructive feedback greatly improved her driving skills. John’s dedication to his students is evident. Thanks to his expertise, she passed her test on the first try. My entire family uses DDA because of the great customer experience, and John exemplifies this standard. If you’re looking for a knowledgeable and supportive driving instructor, I highly recommend John. Thank you, John, for an excellent test experience for my mom!

Elaine Farago Publicada en Google 1 year ago

Experiencia positiva: The classes are good, and the result is that your child will pass, but scheduling and communicating with this company is less than ideal. I got charged $40 for rescheduling 1 class the day before. My account was completely shut down until I paid. It was not an easy system to get the class rescheduled and to get my account back up and running. Inconvenient, and delayed us getting the remainder of the classes sooner.

Megan Edwards Publicada en Google 1 year ago

Experiencia fantástica: My daughter had a great experience with DDA. The appointments were easy to schedule and all the instructors were on time. The day of the final lesson and test when incredibly smooth and my daughter passed! Thanks DDA

Ramesh Kuppili Publicada en Google 1 year ago

Experiencia fantástica: After talking to multiple vendors I narrowed down on DDA. Reasonable pricing and most importantly everything was easy to schedule online and if needed they were just a call away. Want to thank my son's coach VInce Hickman for his patience and my son felt very confident because of his inputs. Thanks DDA. Will definitely recommend

Jennifer Matthews Publicada en Google 1 year ago

Experiencia fantástica: We used DDA three times- all kids passed and felt very confident hitting the road! Well worth the money!!!!

Anika Basu Publicada en Google 1 year ago

Experiencia fantástica: I practiced 8 hours combined with 4 different instructors and every second was well spent! The staff are endlessly supportive, but also correct you and give advice when needed. The lesson right before my license exam was especially helpful.

gregory higbee Publicada en Google 1 year ago

Experiencia negativa: I am a bike rider. The other day their car drove past me. There were two people in car so I assumed they were teaching a driver. They did NOT give me the PA state mandated 4 feet when they passed me.

Erin Barry Publicada en Google 1 year ago

Experiencia fantástica: Very professional and simple. Julianna and Terri were terrific and helped my son a lot. Very positive experience.

Khushi Patel Publicada en Google 1 year ago

Experiencia fantástica: I gave my test at newsquare town location. The coach and the driver’s examiner both were so cooperative and also It was great to take a quick prep before starting for my exam.

Kelly Neary Publicada en Google 1 year ago

Experiencia fantástica: Marybeth was both instructional and caring while teaching our daughter how to drive safely. She was personable and conversational during a nerve wracking experience which put all of us at ease and helped our daughter successfully learn how to drive. Thank you, Marybeth!

Jamie Siever Publicada en Google 1 year ago

Experiencia fantástica: What a wonderful experience we had with DDA. From the first phone call, they were kind, helpful and welcoming. They did everything they could do make sure we got the right product for us and were super accommodating. The lesson before the test was so helpful, and my son was raving about their "formula" for parallel parking. He said the instructor was very nice and very informative and the person who did the driving test too. I highly recommend!

R C Publicada en Google 1 year ago

Experiencia fantástica: Purchases the TestElite plan for both my kids. Most recently for my daughter. Driving instructors were excellent. They provided reports outlining strengths and what needed improvement.

Megan Meehan Publicada en Google 1 year ago

Experiencia fantástica: If you’re looking for driving lessons for your teen this is the place to go. Certified and friendly instructors who are knowledgeable and helpful every step of the way. I have personally used them several times and recommended to many. I have always had a smooth experience and my teens had positive feedback when asked. Thank you.

Sarah Knudson Publicada en Google 1 year ago

Experiencia fantástica: I can’t say enough good things about Defensive Driving academy. Both of my sons completed the 6 hours of driver training and had no trouble passing their drivers test. The instructors are all fantastic! Any time we had an issue the customer service was top notch

J. Sweet Publicada en Google 1 year ago

Experiencia fantástica: Excellent company, great service. We had our 16 year old take driving lessons with them. We felt comfortable, she felt comfortable. They made her a much better driver than we could alone. DDA also gives them the driver's test so you do not have to schedule with Penndot. All and all, it was worth the price.

hayden Publicada en Google 1 year ago

Experiencia fantástica: Jim and Mary Beth were extremely helpful in my process of getting my license. They both were extremely kind, patient, and understanding of any and all mistakes I made along the way. I have recommended DDA to all of my friends and am so grateful for this experience!

Sweet T Publicada en Google 1 year ago

Experiencia fantástica: My experience was the Ultimate best ever. I recommend anyone, whoever, whomever, to take your driving test at Defensive Driving Academy!!! You will not regret it. Very time consuming and affordable. I love everyone’s energy in that place and it definitely boosted my comfortability and confidence. -Te’Ana M.

Madison Long Publicada en Google 1 year ago

Experiencia fantástica: Troy was my instructor and he was extremely supportive, patient, and a great person! He made me feel very calm during my lesson, and he gave very helpful tips. I couldn’t have had a better experience! Thank you!!!

BPR Publicada en Google 1 year ago

Experiencia fantástica: I myself simply did the 3 sessions package with the final one being the test. Although I did drive for some time before hand DDA provided great insight on the rules of the road, how the test is structured, and being very understanding/calm if and when there was a mistake made. I would recommend the instructor Phil Caponi he was very insightful, cool. and calm during the two lessons I had with them. Would highly recommend DDA overall to anyone not sure if they would want to take these lessons and or are unsure about the DMV testing. Thanks!

Michael Teti Publicada en Google 1 year ago

Experiencia fantástica: These folks were great. Our 16 yo took 10 hours of lessons. The instructors were patient and friendly, and the staff were very accessible and responded quickly to phone messages and emails alike. I'd highly recommend DDA.

Athina Binta Publicada en Google 2 years ago

Experiencia fantástica: I couldn’t have had a better experience! Joyce was my instructor and with her, success is inevitable! So kind and helpful, we even had so much fun together! Keep up the amazing work you guys and…OPA!

siby sebastian joseph Publicada en Google 2 years ago

Experiencia fantástica: Good place and instructors help you to learn in the right way. Jenn was helpful in providing the quick refresher course. The examiner John was really courteous and respectful. Overall felt comfortable on how the entire process was handled and wishing them to continue the same. Take the driver's learning course and get ready for the test.

Kathy Sonier Publicada en Google 2 years ago

Experiencia fantástica: Great experience - easy to schedule, good communication and my son had 3 great instructors - Terry, Mark and Jim. Thanks for prepping him.

Jaime Barber Publicada en Google 2 years ago

Experiencia fantástica: Our experience at Defensive Driving was 100% positive. The opportunity to purchase a package to preview the course, and then test was key. It is very helpful, especially for teens that struggle with anxiety. The adults we worked with had high expectations for success, but were much more personable than those at the DMV. Highly recommend.

Wendy Li Publicada en Google 2 years ago

Experiencia fantástica: Thanks for Joyce and the folks at DDA in Newtown Square for a great experience for my son and daughter. My son got his license in 2018 and my daughter got hers in 2024. We signed up for 2 hours parallel parking lesson and road driving test, they both passed the first time. My daughter said instructor Joyce was easy to talk to, provided excellent training and taught her the correct way to do parallel parking. I highly recommend them to new drivers.

Debbie Falcone Publicada en Google 2 years ago

Experiencia fantástica: Defensive driving academy Newtown square is tops My daughter had taken lessons from them and went through the driving test. She felt very comfortable and had great instruction. All the people there are super nice. my son just passed his exam today and we could not have had a better experience. Thank you!

Marisa Gehris Publicada en Google 2 years ago

Experiencia fantástica: This was exactly what my daughter needed to refine her skills before her test. The instructor was great and the communication was fantastic. Being able to take her test there was so convenient!

JenPW10 Publicada en Google 2 years ago

Experiencia fantástica: My son had a great experience with Defensive Driving Academy - the coaches were great and the coach who administered his driving test was very funny and put him at ease. Highly recommend - we’re signing our other son up for lessons!

Mike Kennedy Publicada en Google 2 years ago

Experiencia fantástica: I was recommended by a friend after failing my first test. After using them I have to say I'd recommend DDAs service to anyone that's looking to get their license. Staff was knowledgeable and super helpful. The whole process was made super easy.

Tiffany Pushkar Publicada en Google 2 years ago

Experiencia fantástica: My son did 3 sessions with test included. Jim was his instructor for each lesson and he learned so much from him! He had a great experience and feels so much more confident! Thanks DDA!

James Bond Publicada en Google 2 years ago

Experiencia fantástica: I especially love your instructor, Phil Caponi. He worked well with my son and communicated really well with his mother and I. I will always recommend this school and Phil to my friends.

Stu Phillips Publicada en Google 2 years ago

Experiencia fantástica: Always a pleasure working with DDA, now with our 4th. The examiners and staff are friendly and professional, but never intimidating. They check all the boxes making sure teens know where all the safety features are and how to use them, then make sure they can safely operate the vehicle in real highway conditions. Afterward, the examiner explains to the driver (& the parent, thank you!) how the test went, and any areas for improvement. Thanks DDA, Newtown Square! Highly recommend!

Joe O'Donnell Publicada en Google 2 years ago

Experiencia fantástica: We signed our daughter up for the 3 lessons & test. This was well worth the cost. The instructors were very professional & helpful. We will be using their services again in the future.

Meg Behl Publicada en Google 2 years ago

Experiencia fantástica: Defensive Driving Academy has been a great experience for my daughter. They helped educate her, calm her, and encourage her in her driving skills. She passed her driver’s license test beautifully. Highly recommend DDA!

Anna Rossis Zilber Publicada en Google 2 years ago

Experiencia negativa: Teachers were good, no issues there. Dealing w the company is awful. Availability for classes and testing is mostly during school hrs. Getting anyone to respond or resolve issues - impossible. Person that picks up the phone cannot answer questions, does not pass on messages to a manager/owner, or if they do, then the person in charge is not responsible. If you get a msg that a lesson spot is available and you try to register for it on website or app - cannot. Other than the actual teachers - there was nothing positive or smooth about our experience with this company. Shout out to great teacher - Terry McGonigle.

Jake Hickey Publicada en Google 2 years ago

Experiencia fantástica: Signed my daughter up for some lessons, and to take the test with DD. She had Phil as her instructor and he was very nice, helpful, pleasant and professional. All the employees that we dealt with at defensive driving were very helpful and I was very pleased with the results.

colleen brady Publicada en Google 2 years ago

Experiencia negativa: Lessons are great. Scheduling is a nightmare. Unless it's summer and you have the middle to the day free, expect to be jumping on the computer on the 10th of every month to try to get an appointment on a weekend or day off. 9:30 - 2:30 windows of availabilty for school students makes no sense and this includes the drivers test M-F. Know that you can schedule later test times from Penndot directly. I got a 3:30pm appt and even though hours of operation say 7:30 - 3, they don't have instructors who can perform the tests until usually 9:30am during the week. Your teen will miss school and you will need to get them back to class after the appt. We ended up scheduling 6 hours of just lessons and scheduling the test direct with penndot.

Defensive Driving Academy
Defensive Driving Academy

Colleen, thanks again for choosing DDA, and I appreciate you saying the lessons we're great. Yes, over the last 20 years we have built quite a reputation for great instruction, and our reviews speak for themselves. Unfortunately, when reservations are full at a fine restaurant, or there are no more times available to see an excellent physician, there's going to be a wait. I know it’s hard to believe with nearly 40 instructors and 13 cars we still can't seem to meet the demand, but we do our best, and appreciate all the families who have trusted DDA and continue to remain patient. PRO TIP: When teens get their permit, there is a 6 month wait before they can schedule the license test – PLEASE DO NOT WAIT UNTIL THE END TO SCHEDULE DRIVING LESSONS, CALL DDA WHEN YOU GET YOUR PERMIT. Additionally, it takes a special kind of person to teach others how to drive, and it’s even harder to hire for after school, evening and weekend hours, but we never give up and somehow have built an incredible team. Hopefully the economy continues to improve, and we’re able to recruit more detail oriented instructors that are available to work when most prefer not to. Thanks again for your feedback, and if anyone reading this knows someone who's patient, and could be that next great DDA instructor - PLEASE CONTACT DDA TODAY!!!!!

maryella Gill Publicada en Google 2 years ago

Experiencia fantástica: I had a great experience! I had a problem with my permit and the were patient and very helpful. I had Lisa for a quick review which I highly recommend before taking the test and she was great. I had John for the test and he was really nice. We talked while taking the test and I felt really comfortable!

Kristen Steiger Publicada en Google 2 years ago

Experiencia fantástica: We had a wonderful experience at Defensive Driving Academy. We used only for testing, but I will be bringing my other kids here for lessons in the future. John was kind, patient, and funny, and helped break the test stress with my daughter.

Kayla Wilson Publicada en Google 2 years ago

Experiencia fantástica: If I could give DDA more than 5 stars I honestly would! I booked the quick review and test package which had a Black Friday deal so it was only $125! For 125 I got to get a feel for the DDA car, practice parallel parking & drive the test route ! I was also able to ask questions during the review! My examiner John was amazing! He made me feel comfortable, he was patient and did not make it feel like a test. I have tested at the DMV 2 times and failed both due to nerves and the examiners not making me feel relaxed. DDA is totally worth the money! I never experienced their lessons but I am sure they are amazing! Unlike the DMV, DDA wants you to pass!

Michael Schafer Publicada en Google 2 years ago

Experiencia fantástica: Top notch experience. All three of our children attending classes and not only passed but became better drivers. Worth the investment in your kids defensive driving. Highly recommended. Instructors were great!

Michael Cowgill Publicada en Google 2 years ago

Experiencia fantástica: To Team DDA and especially, Greg (instructor) We wanted to take a moment to thank you for the wonderful experience our son had with your program. From the start, your communication and app were great and we were lucky enough to be matched with Greg as our instructor. Greg was amazing and our son had a great time with him, so we decided to book the remaining two lessons with him. The lessons were very comprehensive and prepared our son for the various driving challenges he may face. We are grateful for the confidence and knowledge he gained and we are fully supportive of DDA. We will always remember what an amazing experience this was for us all. Thank you again for your help.

Heather Reiffer Publicada en Google 2 years ago

Experiencia fantástica: The instructors at the Defensive Driving Academy are exceedingly patient with their students. They go over the fundamentals in a way that is not overwhelming and that gets students thinking about safety. A friend of our daughter's recommended DDA, and we'll be recommending them to others!

Stephanie MacDonald Publicada en Google 2 years ago

Experiencia fantástica: Our experience with DDA was wonderful. Having Joyce pick her up at the home made things so easy and Joyce’s kind and gentle demeanor was great for my daughter to gain confidence in her driving ability - she was a perfect fit and even gave her cell so we could insure each lesson was with her. Plus she passed the first time! Totally a positive experience!

Cindy Berdick Publicada en Google 2 years ago

Experiencia fantástica: My daughter was very anxious going into the lesson. She said the instructor immediately made her feel at ease and she felt very confident going into the test. He was helpful, gave great tips and was so nice!!

Claire (Clairegogogo63) Publicada en Google 2 years ago

Experiencia fantástica: John is my coach. He just did an excellent job for teaching me about parallel parking. He is so patient and nice and knowing the way works best for you. He gave me lots of encouragements. I was super nervous at the very beginning. If you are still struggle in getting a driver license, pick this one. you won't regret.

Carla K Publicada en Google 2 years ago

Experiencia fantástica: They are amazing here. My son after two failed attempts passed with DD due to taking the express parallel parking class back in 2018. This time my daughter was struggling as well with parallel parking and took the quick course before her test. She passed with flying colors. The staff here is amazing. They put my daughter at ease. Both the instructor who did the express course and the tester. If I had anymore children I would take them all here even if just to take the test, because they are so nice and actually ease a persons nerves.

Rashida Morris Publicada en Google 2 years ago

Experiencia fantástica: It was an absolutely amazing experience for my daughter and for me as a parent! I needed help teaching her how to parallel park and your instructor taught her how to do it in about 5 minutes! The same instructor tested her she had nothing but good things to say about him. I really wish that I got his name, but it was on 10/12/23 at 8am and I believe that he drove a gray Nissan Rogue to work that day. Thank you DDA, I will refer everyone your way!

Kim Van Hook Publicada en Google 2 years ago

Experiencia fantástica: I purchased a test prep lesson through the website. I had Joyce as my instructor and she was so great. She’s very kind and patient. The test prep lesson is a great way to feel confident taking the test and I passed!

Kimmie Mahaffey Publicada en Google 2 years ago

Experiencia fantástica: Best place to get your teen or anyone with test anxiety their driving license! Took both my teen boys here and it was the best decision. They are professionals and know exactly what to say to teach. Both the driving instructor and test person were amazing and was just as happy as me and my son that he passed . They gave alot of safety tools and truly exceed in their professionalism of driving without making the driver nervous and uncomfortable. Highly recommend this place. They are the BEST!

Klea Kaloshi Publicada en Google 2 years ago

Experiencia fantástica: I took my driving license test with Joyce. She is such a very wonderful and patient testing instructor. At first, I was a bit nervous about this test, (as I believe we all are), but Joyce made my whole testing experience so pleasant and easy. She’s so supportive from start-to-finish and always very positive. Additionally, I have always been so scared of the parallel parking, but John, who was my instructor for the parallel parking (I took the express 15 min lesson before taking the real test) taught me very well on how to properly park. He’s extremely patient and a great person. He shared with me some quick tips on how to do the parallel parking stress-free. He’s very knowledgeable and supportive. I will forever be thankful and grateful to both of you! I highly recommended this place to all of my close friends & relatives. Thank You both!

Sunitha Uparna Publicada en Google 2 years ago

Experiencia fantástica: True to what my child heard in her school this academy is the best I have seen so far. Be it customer service or the attitude of the instructor, they all are positive. We love Lisa! and Jeffer (sorry if I spelt the name wrong) is true professional!

Danielle Tadeo Publicada en Google 2 years ago

Experiencia fantástica: Highly recommend Defensive Driving Academy for providing a safe and professional experience for anyone learning to drive. They offer a testing option at the end that provides all that is important in gaining knowledge and practice. We worked with Lauren and Dino for the lessons and every interaction along the way was top notch.

Ed Wylonis Publicada en Google 2 years ago

Experiencia fantástica: The Defensive Driving Academy is great! The lessons removed a huge amount of anxiety for our daughter. It is also a significant benefit to be able to test at the Academy vs. the DMV. Our daughter was taught by Jessica who was an amazing instructor and had the patience and fantastic personality to teach and make nervous drivers more comfortable. Highly recommend Jessica!

Genevieve Wylonis Publicada en Google 2 years ago

Experiencia fantástica: Jessica was my driving instructor and she was so SO nice. She gave me lots of helpful tips and strategies on my driving to make sure I am a safe and good driver. I was super anxious about driving at first and after my first lesson with Jessica I felt so much better and was calm and able to focus on the road. I had a great experience and passed my driving test first try. Jessica is an amazing, lovely, wonderful person and a great teacher!

Jordyn Faragalli Publicada en Google 2 years ago

Experiencia fantástica: Dino and John were amazing! They were very patient and explained everything so well. I would highly recommend this company to anyone who is looking for lessons and a test!

Tracy Publicada en Google 2 years ago

Experiencia fantástica: We had a great experience with Defensive Driving Academy and thoroughly recommend it. Joyce is an excellent, kind, encouraging instructor and John is very helpful and responsive. It reduces the stress so much to take the driver's exam and classes with DDA.

Lilia Reilly Publicada en Google 2 years ago

Experiencia fantástica: My experience with defensive driving school was quick and easy. Enid and Marybeth knew exactly how to get me ready for my test and gave me the best tips I will keep with me forever. Thanks for this experience and lessons!

Lauren Snyder Publicada en Google 2 years ago

Experiencia fantástica: Defensive Driving was fantastic and helped prepare our teen for her license! Mary Beth, Jim, Charles, and Mark all were wonderful to work with and very professional. We will definitely use them for our younger daughter when the time comes! Thank you!!

Kristin Publicada en Google 2 years ago

Experiencia fantástica: My son took his driver's exam with Defensive Driving Academy. They were amazing, his examiner was strict but also patient and fair. The whole office, including other teachers and examiners were supportive, and kind. Highly recommend choosing their services over going to the DMV.

Manoj Katari P Publicada en Google 2 years ago

Experiencia fantástica: Thank you Lisa for helping with learning parallel parking with quick and simple steps and for clear and concise instructions during quick prep for the test. Thank you John for taking the test, very kind of you. Overall it was smooth and wonderful experience. Thank you DDA. Highly recommend to all.

chip umsted Publicada en Google 2 years ago

Experiencia fantástica: DDA provided exceptional instruction, surpassing our previous experience elsewhere. Their skilled, patient instructors tailored lessons to my child's learning style, fostering a supportive environment. Safety took precedence, instilling lifelong driving habits. Cars were excellent. The hassle-free scheduling and courteous staff made the experience seamless.

Ivor Carr Publicada en Google 2 years ago

Experiencia fantástica: Great overall experience! I scheduled a rapid review before testing which was a great decision. The value for money , the level of expertise and patience of my instructor Sean and the candid and impartial approach of my examiner Greg were truly appreciated. I would recommend DDA wholeheartedly.

Arindam Panda Publicada en Google 2 years ago

Experiencia fantástica: It was a great experience starting with customer service driving lessons and finally the test. The coaches Joe and Meredith were really patient and thorough to ensure you learn well and be a good driver on the road. Shawn who took my test was also patient and created an environment for me to drive with confidence and not panic. Over all it was a good experience and highly recommended.

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